We are so happy with our 2 Care Pros, Jason and Debra with the Burlington, Wisconsin branch of Home…read moreInstead. They are both the most caring individuals who treat my parents with kindness, respect, and dignity. They go above and beyond what is expected of Care Pros. The team is made complete with our scheduler, Tammi L. She is very responsive to our requests and I can rely on her to communicate any changes.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Burlington, WI…read more Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Burlington and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

Do not trust the reviews at Google They're mostly staffs or…read morepaid workers who leaves a good reviews If only the e elderly who directly get their services themselves can leave a comment since they're not technologically literate.. They promise you all these words at the hospital and does not keep them Justin is nowhere to be found ones they successfully enroll you into the system They do not check on the elderly nor have any regard when discussing of scheduling Most times caregivers are left wondering with no clue when shifts are canceled week advanced only to return back from work to find out the shift was canceled The office never answers their phone nor is professional Kiersten is very rude this new manager does not speak to elderly with respect and elderly who does not have their children check on them regularly are taken advantage of nor do they consider Lu their voice or feedback but tries to conceal and cover which is far from Christian like since they call themselves a Christian company Tammi is very available and does whatever she wants when scheduling caregivers or elderly request on their schedule It's horrible experience and management in Racine Wisconsin home instead I will NOT recommend this place to anyone neither your love ones elderly or anyone applying for this place specifically this location.

I had taken care of my grandmother near the end of her life, and although it was challenging at…read moretimes, it was also very rewarding. When I quit my job as a Medical Assistant I wasn't really certain what I wanted to do. When I saw an ad in the Journal Times for Home Instead Senior Care it struck a chord with me. I went on the Home Instead website to learn more about it. It seemed like a job that I could be happy doing. Caring for seniors in their homes is definitely different from anything I've done before, but I truly enjoy it. I know that every day I'm with them I make a difference in their lives. I treat them like I would treat a family member: with patience, kindness, and dignity. The most rewarding part of care giving is when they say, "Thank you for all that you've done today". And I can honestly tell them, "It's my pleasure." I feel that my service is valued both by the Home Instead office staff and by the clients themselves. I do think that for the high level of responsibility we have for keeping our clients safe and well cared for, the pay should be higher. Thank you for the opportunity to provide this information. Sincerely, Malisa (Lisa) V

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!