I contracted with Arborcare Group to remove and top a number of bay trees that were threatening if they came down. Their crew arrived promptly and were obviously very experienced and skilled. This was a tricky job. They did a great job! Price was competitive. Will definitely use them again. This read more

They were able to save my 100 year old oak and did so with a good eye for retaining shape and texture without compromising safety. Reasonable pricing compared to other bids received given equipment and crew knowledge. Very happy with service- when my neighbor and I wanted some additional cuts made, they came back the next day and handled it efficiently- including cleanup. Would use them again . read more

Arborcare did a great job on removing some trees and undergrowth from our rural property, at a fair price. There were some bits that were technically complex and strenuous, but they soldiered through and completed everything. And cleaned up the grounds well before they left. read more

Arbor Care Group came out to my house around Jan. 1 and determined that my cyprus tree was at a dangerous degree of tilt and needed immediate removal. They came out the very next day and took out the whole tree. I was happy. We had a series of big storms which did not stop them. They do clean up, answer their phone and were concerned about my renters. And the price was very reasonable. Paul Webber read more

When they showed up, they were fast, friendly and did exactly what the said they would do. Jaun answered questions and gave advice about trimming various parts of the tree. When they left, my tree was trimmed pretty much how I had envisioned when getting the quote. They did a good job cleaning up the debris and the whole job was finished with about 2 hours daylight to spare (Sunset was a little after 5 PM). read more

Wow is all I can say. This crew was so professional, polite, thoughtful. I was amazed. The pricing was fair and the work was excellent. Arborcare took down a large pine, that leaned over my ancient garden deer fence. I was so afraid that if they were not extra careful I would lose part of the fence, which they do not make anymore or it would hit the roof. They not only did not damage the fence but meticulously took down the entire tree so expertly there was never any question of damage. They also trimmed a 50 year old Black Oak tree that hadn't been touched for 30 years. It looks beautiful. Do not hesitate to use this company. read more

I gave these guys every opportunity to show up but after getting an estimate we set an appointment time and they didn't show. I called several times and finally got a call back and we set a new appointment time and again they didn't show. This was all with Victor. So, I gave up on them. Then about two weeks later a different person from the company, Mario called me up to find out what had happened with my job. I let him know what had happened and he apologized and said that he was now taking over the scheduling and so we set a time for the following Friday, at 8am. Again we got ready, moved the cars, opened the gate and hung out at the street weeding while waiting for them to show. We were sure they would show this time since they had contacted us. We waited two hours, left several friendly messages saying that we were waiting and asking for an update and didn't hear back. I called again later that day, and Mario answered and said that again Victor had scheduled the guys for another job and so, we set one more appointment time...again for the next Friday, first thing in the morning. That was today but yesterday, just to be sure, I called to confirm that we were on the schedule and Mario checked and confirmed that they would be here in the morning. Well...again they were a no show. I again tried calling but was only able to get the answering machine. So, here I am doing the only thing one can do in this situation...warning you all that whatever they say, you can't count on them to follow through. This lack of professionalism would make me worry that they would not take care with the quality of their work or perhaps not take responsibility for any damage that they might cause in the very precise work of lowering large and heavy branches from a tree and not damaging wires etc. Beware! They are certainly more than willing to waste your time and who knows what else :( read more

If I could give 0 stars I would. Victor came out to give me a bid to take down my dying apple tree with several broken branches that was threatening to fall on a fence, which would have been even more expense. I accepted the bid and he said they could come out the next day and take the tree down as it was a small job and they could fit it in between other jobs. Victor called later in the day to postpone the job until the next Monday. No one showed on Monday. I called after hours and left a message asking when they would come do the job. The next day I got a call from the owner, Mario, who said he had a "missed call" from my number. Well, it wasn't a missed call, I left a message: don't they check their messages? Mario promised they would be out on Wednesday. Wednesday came and went and again, no one showed up. I called later in the day, and mentioned that I was very worried about the tree falling on my fence. Mario AGAIN promised me he would be there late on Thursday to do the job. AGAIN, NO SHOW, no phone call, and no further contact at all. It's been over a week since my last call. One lie is a shame but lying to a potential customer THREE TIMES is disgraceful. If you can't do the job, simply SAY SO. Stay away from these liars. read more

We needed an artist to prune our tree. Instead we got a butcher. The beautiful old tree in our yard is now a monstrosity

Mario reached out to us, came out and looked at the job and said he would send out a crew to resolve the issues we had. The crew came out today and addressed ALL of our issues. I would recommend Arbocare Group read more

I could not be happier they did a fantastic job. Clean, reliable, quick to respond, and reasonably priced. I will definitely use them again.

Professional, on-time and made a real effort to secure my business. I will be using them again for sure. Thanks Arborcare Group.

The men were on time and worked carefully just as we had requested, watching out for our old fence which is right behind the trees that were trimmed. The were very knowledgeable and efficient with their work and time, and were courteous. They cleaned up everything even better than it was before. The price was good and we would definitely recommend Arborcare to our friends and family. read more

Mario and his crew responded promptly to my call to help remove a large branch that had fallen on our house during a storm. They scheduled us quickly, came out to the house the next day to inspect, reviewed the site thoroughly, helped us stay in budget, and offered additional ideas about treating other trees around our house that might fall in the future. Thanks to their professionalism and hard work, our house is now out of danger, and our trees will last longer. The crew also trimmed them to ensure our house is less likely to be damaged by other falling branches. We're very happy with their work and will be recommending them going forward. Thanks for the great work, Mario + team!! read more

These guys were amazing. Showed up on time. Immediately got to work. Took down a huge tree in one day, finishing in the dark to make sure it got done. The crew was great, friendly and effcicient. And the price was good. Highly recomment read more

Last month, we hired Arborcare to remove a large tree from our backyard. Arborcare gave us a competitive estimate and they were able to schedule an appointment within a week. They said it was a one day job. We were pleased with what we thought was a good deal. The day of the tree removal they arrived on time and ready to work. The crew asked if it was ok to stack the branches in the driveway until the wood chipper arrived in the afternoon. THREE times during our conversation I said it was ok as long as the job was completed that day. I explained that my car was in the garage and that I needed to use it later that day. They assured me that another crew was on their way with the chipper. After the crew left we waited about 2 hours before we called to follow up. Mario told us they were on their way. Another hour passed and no chipper. We called a third time and Mario said he was working on getting his crew back over to our house to finish the job. He said he would call back. Well, no chipper and no call back. I missed an important appointment that evening because I couldn't get my car out of the garage. The only person that showed up that evening was Victor asking for payment. He told us they would give us a discount for the inconvenience. When we made the payment we were billed more than what Victor had promised. The next day we called and asked when they were planning on returning. They said they were already on their way. Over an hour later they showed up with the wood chipper. They proceeded to drag the branches across our recently landscaped yard instead of straight onto the street where the wood chipper was parked. When I noticed what they were doing I stated they were ruining our yard. Victor said they would clean up. We ended up having to replace the bark because after they "cleaned up" our front yard looked horrible! read more

I have used a couple of the more established tree surgeons in Sonoma County to maintain and thin the trees on my 11 acre property near Healdsburg. I came across an advertisement for Arborcare Group and thought I would give a newer "kid on the block" a try. I am glad I did. From my first contact with the owner Mario I was impressed. He came out to the property and surveyed the area. It was clear he knew what he was talking about. We developed a work plan and price (they were competitive given the skill of their team, the equipment required for the job and the market). The team was skilled, professional, flexible, polite and a pleasure to work with. The foreman on the job, Ivan, was very skilled (felling a couple of large pine trees), attentive to my concerns and questions and respectful of my wishes. The multi-day job was completed to my satisfaction. I recommend Arborcare Group and would suggest anyone looking for a tree surgeon give them a call. read more