* ONE STAR REVIEWS * MANAGER HAS SEVIER ANGER PROBLEMS * CONTROL FREAK * SAYS HE IS THE GENERAL MANAGER??? I entered the drive through and placed my order for three Arby's Sandwiches and asked if there is a value meal and what is the number. His response was you must get 3 potato cakes. He couldn't answer my question getting very angry and frustrated. He replied Kill the order. Not very professional. He said I'm the general manager. He can't even explain the menu? As I say don't argue with a crazy person!?! Please see other satisfied customer reviews. Tom B. Brookfield, MO 0 9 5 Mar 7, 2026 Ordered two of the special roast beef curly fries, two mozzarella sticks peach cobbler roll After driving back to Cocoa, Beach to open it up for dinner, realize the entire order was incorrect. One had regular fries. The other one had potato cakes one had only a couple slices of roast beef and one had no mozzarella sticks. * Michael I. Merritt Island, FL 4 Burger reviews Feb 1, 2026 Just had the crispy fish sandwich at Arby's' in Merritt Island. I did not expect much, but I did not expect it to be practically inedible. It wasn't crispy, unless you count a precooked fish fillet that was old, cold, and dried out as being crispy. All the mushy lettuce and tartar sauce in the world could not make this fish sandwich taste good. It was a disaster. I would of went back to try to get my money back, but felt it was so bad that I still would have felt cheated if they did not pay me extra for trying to eat it as a dare instead. Laura K. Merritt Island, FL 0 25 8 Jan 30, 2025 Stood to order for what seemed to be an eternity because no one was at the front. Started looking around and saw all the staff in the back talking and laughing. A young girl with a nose ring came out with an attitude like we were interrupting her fun time and was so rude. We ended up leaving in disgust after her smart comment..."what y'all looking around for?" Will never ever go back. Carlos G. Richmond Hill, Canada 1 15 3 Dec 31, 2018 The manager has to attend 2 urgent classes: Anger management and how to deal with clients. My wife was there on dec 31 at 2 pm. We are 10 people and unfortunately we picked this place. Every one has a different choice. She was trying to ask what every one wants however this manager didn't let her ask the customize orders. Arby's: you are not doing a favor hiring these incompetent guys. read more

We love the food at this Arby's location. They have excellent sandwiches, shakes, fries, and cheese sticks. We usually order Arby's through DoorDash for delivery at home, but our order is always on time, which tells me that we are recieving excellent service at this Arby's, read more

Ordered two of the special roast beef curly fries, two mozzarella sticks peach cobbler roll After driving back to Cocoa, Beach to open it up for dinner, realize the entire order was incorrect. One had regular fries. The other one had potato cakes one had only a couple slices of roast beef and one had no mozzarella sticks. read more

Just had the crispy fish sandwich at Arby's' in Merritt Island. I did not expect much, but I did not expect it to be practically inedible. It wasn't crispy, unless you count a precooked fish fillet that was old, cold, and dried out as being crispy. All the mushy lettuce and tartar sauce in the world could not make this fish sandwich taste good. It was a disaster. I would of went back to try to get my money back, but felt it was so bad that I still would have felt cheated if they did not pay me extra for trying to eat it as a dare instead. read more

Stood to order for what seemed to be an eternity because no one was at the front. Started looking around and saw all the staff in the back talking and laughing. A young girl with a nose ring came out with an attitude like we were interrupting her fun time and was so rude. We ended up leaving in disgust after her smart comment..."what y'all looking around for?" Will never ever go back. read more

This Arby's is super clean and Justin, who is the manager is running a really good and clean and fast serving Barbies. Highly recommend this place. Sad this isn't just send them the OK. read more

Arby’s - Hard working staff - Fast Food Near Me - Merritt Island, Florida

I just tried the new Waygu burger they promote. I used the Merritt Island Arby's. The line was short and moved fast. The young man that took my order was fast, helpful and easy to understand. When I pulled up to pick up he continued the same way. Good employee. I get the crinkle fries and they are better than 90% of the fries out there but maybe not the best ever. The burger I got may not have been made to order and was slightly over cooked. However, the toppings were applied well and not sloppy. The bread was fresh. The flavor of the whole thing was quite good. It was slightly below 5 Guys (my opinion) but better that any other fast food one I could think of at the time. Of course it's more expensive so that has an effect. Overall, I was happy enough with the meal and would buy one again. I might go inside and ask for fresh cooked. read more

Honestly the best D**m sandwich. They definitely have a model restaurant. Fast efficient and friendly. I love this Arby's.

Worst at making it right! Received wrong order! Refused to answer phone! Great quality unless it's wrong and you need service... then they just ignore you! Way too expensive for that. I would use caution here! At the minimum, check your order before you leave because they will likely ignore your call later! Disappointed at best! read more

The manager has to attend 2 urgent classes: Anger management and how to deal with clients. My wife was there on dec 31 at 2 pm. We are 10 people and unfortunately we picked this place. Every one has a different choice. She was trying to ask what every one wants however this manager didn't let her ask the customize orders. Arby's: you are not doing a favor hiring these incompetent guys. read more

First, about this particular Arby's franchise: This place has significantly improved. It's now fairly clean, well managed, and has almost-fresh curly fries. The drive-thru speaker has been fixed and the place is generally a better restaurant to eat at now. Now about Arby's herself. I love their sauces. And their food is pretty good too. From their deliciously seasoned curly fries to their hearty roast beef sandwiches, I never leave unsatisfied. My recommendations: - Definitely try their apple turnovers. It's worth the calories. - Fall in love with the Horsy (horseradish) sauce. If that's not quite your thing yet, try mixing 1/2 Horsy sauce and 1/2 Arby's sauce. That's pretty much a formula I spent much of my childhood perfecting. You'll look like a straight-up Arby's expert when you show off your sauce mixing skills. - If you get the roast beef sandwich with cheese on it, ask for it on the side. You'll get more total cheese that way. read more

Fast and polite. Good service. I love Arby's Roast Beef Sandwiches I took my food to go, but the inside dining area looked clean and tidy. read more

This particular Arby's makes you feel rushed as the manager holds out his hand no hi how are you or anything No thank you have a great day the way it feels is I care less about the customer service and more about you getting your food and you getting out Arby's on the us1 is run much better I will not be returning to this one . read more

I don't usually stop at fast food places but they have a delicious gyro. The food was good and the young lady working the window was polite and personable. Hope it stays like this. read more

yea, I don't know. Arbby's in general is an aging chain. This arrby's has been here for 35 years and really never been fixed up, renovated nor upgraded. The employees are very unprofessional. The place is very unclean in every way. They just did some paint and carpet replacement after many, many years of decay and I thought I would try it. Well, after the fixing up, the prices doubled and its still really a very old, unclean Arrby's with just new paint. Very few customers. I don't really know how they stay in business. read more

Clean, friendly and quick service for an Arby's franchise and convenient parking entrance/exit. Not busy for a Sunday evening and will definitely come back when traveling in the cocoa beach area. read more

We like coming here every once in awhile and it's always the same thing in the drive thru, they only take each car order after the one in front has received their order no matter how many cars are in the drive thru. lane. Frustrating read more

What a wonderful surprise. We haven't been to an Arby's in 30 years and stopped tonight because we had coupons that came in the mail and thought we'd give it a try. This Merritt Island Arby is SPOTLESS, and the staff are friendly and the food is delicious! The curly fries are crispy and the Reuben sandwich is tasty and substantial. It was even wrapped neatly, which is a sign to us that the staff care and are well trained. We'll come here instead of other fast food places when we need to grab a quick bite. It's great! read more

I just stop at the location in Merritt Island fl just off of Courtney parkway.. I found the food OK , but the service was TERRIBLE, the lady that took the order and the lady who handed me my order. I would highly suggest that those two people move on and find other jobs. They are not cut out for fast food service. As long as Arby's and other food chains are going to hirer sorry ass help like that, I am finish eating at those places. read more

Everytime I go there seems to be an issue with food and the quality. Just got back and paid crazy amount of money for the market fresh sandwich only to open it to see very little of any ingredient except the lettuce, there was plenty of that! Not good like it used to be. read more