Just ordered the 3 Meat Box and it's was delicious and filling. The food was hot and drive thru was prompt. Thanks for a solid lunch experience for a change!!! read more

Thanks for reminding me why I should always eat a home-cooked meal. Took about 25 minutes for 2 items. Food wasn't bad though.... read more

Thoroughly disappointing! I don't like to give bad reviews, but this one was bad! Decided to go here for a change from others, and I saw them get a few orders wrong while I was waiting. Despite having a full team, orders took a long time, and when I got home, my order was wrong. When I went back up to replace it, I was ignored for a few minutes, then the replacement sandwich was cold! My wife's sandwich was very sub-par also. Will think long and hard before returning. read more

The classic roast beef sandwich is always a win from any Arby's in my opinion. I decided branch out and try the steak nuggets and was sorely disappointed because they were burnt to a crisp presumably from sitting in a warmer. The service was fine and prompt for a drive through, but it would be nice to be able to eat what I order! read more

Arby's - Steak Nuggets (5 ea.) - Fast Food Near Me - Kalamazoo, Michigan

Very poor service at drive thru. Orders all messed up no matter how hard you try to have them fix it, they just don't care. Food is cold, wrong drinks. Just bad all around. Go to Culver's, you'll be much happier. If you call to complain the manager will likely hang up on you. Rude careless people and cold/wrong food. Never again. read more

I have been coming to this location for quite awhile. The service is excellent and the food is just great. No complaints! Thank you! read more

Ordered my sandwich at drive thru. My sandwich was cold. Went back for a fresh one. They offered to microwave it. I didn't want it microwaved. Nothing is the same after reheating. Nonetheless they gave me back my sandwich microwaved. The bun was falling apart and the wrapper had holes. read more

I love Arby's unabashedly. When I arrived at this location, I gave my order and it was ready incredibly fast. Curly fries and Arby's sauce forever! Have you not had Arby's? Make a point to enjoy some quality roast beef sandwiches. read more

Arby's - a car parked in front of a restaurant - Fast Food Near Me - Kalamazoo, Michigan

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We got food delivered and, despite having everything accounted for on the receipt, nothing in the bag was what we ordered. Furthermore, the food that did come was soggy and practically disassembled in the wrappers. read more

This was the worst fast food I've gotten in a long time. For a company that has a slogan of "We have the meats!l", serving a sandwich like this should be illegal. It's honestly lying to customers. My "new deep fried Cajun turkey" sandwich, which cost 8$ btw, had ONE slice of turkey on it, and the nastiest sauce with limp-peen soggy onion straws. I'd rather slam my pinky finger in a door than eat at this disgrace of an establishment again. Turns out I'm the turkey for even trying something "new" from Arby's. Plz have your marketing team call me so I can advise them on a new company slogan: "We lie about the amount of meat that we will put in your sandwich so apparently we do not have the meats, but if we keep lying, they'll keep coming!" Yeah well... not me. Not never. read more

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Absolutely disgusting. Hubby stopped by on his way home from work to pick me up a fish sandwich. They burned the fish, but instead of making a new one for us, they just tried to cover it up with about a gallon of tarter sauce. Completely inedible. read more

Top notch customer service. Just stopped wanting the fish which is now off the menu even though the sign is still on the menu. Told them that and they gave me my food on them. Wasn't necessary but really appreciated. That is the way to treat your customers! read more

Never, ever, ever again. It's been years since I was last at an Arby's, but thought I'd try it for a gyro. HUGE mistake. As I was leaving the pick-up window, there were 2 employees who seemed confused about something. I stopped short, and they BOTH said "you're good," and motioned me on. Sure enough, I got half way home and could smell onion rings I DIDN'T order. Upon returning to Arby's I went inside, and could hear the crew in back talking about someone "trying to get free food." When they finally noticed me, one of the women who told me I was "good" came up and immediately knew why I was there. She went and got my correct order, and told me I could keep the other food if I wanted. "I don't want this, I want what I ordered." "Im sorry, how can I compensate you?" "Before I left 2 people said I was good to go, but I was NOT good to go," I said as I left. "Have a nice day," I heard over my shoulder. I didn't order sarcasm, either. Never, EVER again. read more

This Arby's has one of the best employees ever! Friendly and personable.... it adds to the entire experience. The kids love it here and the food is always as good as expected read more

Usually have good luck with this location but it has gone way downhill. Ordered 3 roast beef sandwiches and the buns were so stale they literally fell apart, almost like the buns had been previously frozen and thawed out...gross! read more

Arby's - Stale bun, fell right apart. Like it was previously frozen and thawed out or something. Totally inedible, gross! - Fast Food Near Me - Kalamazoo, Michigan

I rarely order anything from this restaurant - not a fan - but there was a coupon I received so I sent an employee to this establishment. The sandwiches were dry, the fries were cold and not edible and the soft drinks were so watered down, we ate none of it. I do have several animals and they were not even overjoyed to eat it!!!!! read more

Staff forgot beef dip juice for 2 Chicago dip sandwiches,called manager Alania who replaced 2 Chicago dip meals. EXCELLENT CUSTOMER RECOVERY!!! read more

Of all the Arby's in the area, this one is fast and friendly. No mess ups on my order and the food tasted fresher than the Portage one. It was a good Arby's for what Arby's is. read more