Havent been in Arbys for months, probably 9 months. Did the Bogo offer on items. Got two Gyro's, one roast beef, one Greek Gyro, Good price with the BOGO offer and taste was great. BUT, i have a major complaint and wont ever get them again, even with BOGO offer. Food was great by the problem was the dipping sauce. Very '''small size and couldnt even get a corner of Gyro in it. Last year the dipping sauce was big and you could get Gyro in it. About 10 times the current size one. Arbys, please change back to large size sauce! 5/23/26 visited Monticello 7 p.m. read more

I really like the Ruben and jalapeño bites. These are my favorites. Food here has always been good and staff is very friendly. It's really nice to go to fast food place and the employees are friendly. I haven't been inside, always do the drive-thru. read more

Great service, food and clean restraunt in Alexandria location. St. Cloud is more of a two star cold food with crabby employees type place. We are located in Melrose, I prefer to go North where the concern quality over quantity. read more

Food was super hot and fresh, people were very considerate and service was quick. Excellent drive through experience!

Bleh. it tastes and looks like a dumpster. Never going again. If you like liquid meat this is the place for you.

They have an amazing, unique menu. They're always adding new food to their menu, and it's always unique, and it tastes great for fast food.

Meat mountain with good service and cheerful employees Thank you Megan for a great sandwich

After a long day at work my coworker and I decided to head to Arby's for a quick bite to eat on the way back to his car. Walking into this Arby's location was nice and pleasant. The fast food restaurant seemed to be very open and inviting. Working out in the sun all day I had wanted to wash my hands. The restrooms seemed to be very nice and open as well. Upon washing my hands though I noticed no paper towels. Notifying the single woman at the front while my coworker was ordering it seemed like she did not hear me. Trying again she did not acknowledge my concern and my colleague and I spoke about her as nicely just saying that she does not appear to really hear us as if she was zoning out. With him ordering he had said that wanted a military discount. Okay, I see discounts to military as a joke. I have served in government employment without a gun and a bulletproof vest and often thought about calling law enforcement; I receive no discount. My military friends said that they feel safer being deployed than they do walking the streets at night or working in government... where is my discount? Okay fine... I won't say anything. The woman working the front counter said that she had to verify such a discount. She proceeded to ask everyone working what to do. Everyone told her to get a manager out of the cooler since they would have to enter a code for the discount. Waiting in line for four minutes just for this discount, I was getting frustrated, and then nothing as to sorry for waiting in line. Ordering a French Dip, it took the average amount of time for fast food and my tray was delivered to my table after some confusion as if I should have been waiting at the table. The food was the average fast food, nothing special and it only took about 20 minutes to arrive at the table from the time I had left the restrooms. The French Dip tasted plain and was not appetizing for some reason. It was as if they forgot some seasoning or something and the dip was just water. The cost of the food was high for fast food and I could have easily went to any other deli, small sit-down diner for the same price and had better service. In completing the Arby's Survey on the back of the receipt, I did receive an email letting me know that they would like to offer me a free meal. Sending my address and it being two weeks later, I did not get my free meal (of which I would have given the card away anyhow). As a result of everything I would have rated them a two (three is average) but thinking about everything with the bathroom incident, the wait in line for a discount that I think should be null and void, the quality of the food and cost. However since not receiving the free meal shows that Arby's does not care and I feel that a one star is appropriate. Two weeks later, I should have received their card in the mail as promised. With many other options that are close by, I will choose other options in the future. read more

I have no clue what these other folks are talking about, I have personally ordered thousands of dollars of meals from this restaurant for our business lunches for saturday, frequented the restaurant for lunch numerous times and every experience has been incredible. I am a retired military person and I understand to keep prices affordable for everyone sometimes discounts to military are not offered doesn't make the restaurant any worse. This is a great restaurant and great staff working very hard every day to serve our community. Closing time is closing time you cannot expect a business to cater to you once they have closed they have to take care of their staff, shame on this patron to expect a business to be open later because they got their late they have costs of employees and other expenses which is why they publish these hours. Overtime should not have to be paid unless of course the patron wishes to reimburse the business for overtime and later hours then by all means maybe they will stay for you. Get a grip people this is a business and need to be run as a business not a come as you want do as you want. Great job Arbys in Monticello we love the store and the community here is happy to have you as part of our family. Retired First Sergeant Lloyd H read more

Friendly staff, good food, worst "bun quality" ever. How are those buns made, anyway?

love this arbys. everytime that i've came here im always pleased with my food and the service. always fresh and delicious and will always be coming to this location. 100% better than the elk river location read more

Got our order wrong and what we received was two buns with a single piece of meat on each HARD bun , two ham melts ,skimpy on meat and large potato wedges . cost over ten dollars and no receipt I called the manager she just said Im sorry and then silence And? Might have just been a bad day we will try them again some time read more

Excellent customer service and excellent food!! We always order ahead and the order is always correct and fresh!!

Most restaurants (and even most fast food places) will allow a customer who has entered and ordered food before closing time will allow that customer to stay and eat their food. Not so at Monticello Arby's. I stopped in there after seeing a movie and ordered some food. When I sat down to eat, I was rudely told I would have to leave because they were closing. I will never eat there again. read more