Very clean inside and the service was fast. Made sure to get the cashiers name, Kennedy, because she really was just an all around pleasure to interact with. Acknowledged me right away even tho she was getting an order together, was nice and very polite and really just understood great customer service. My order was simple and she didn't have to go out of her way for anything but you don't see that kind of friendly service in fast food especially anymore. Meal was good and came out hot Only cons are the prices are a little on the high side for fast food, almost $8 for my meal and not all the employees are on the nice side (seemed to be a small disagreement I could hear in the back between two employees) but nothing terrible read more

My husband and I were staying at Little Creek and after a long day we just wanted a quick meal. To our surprise it was a great meal with great service. I had the double roast beef, and it was excellent. My husband had the wrap and it was the best wrap that he has ever had at Arby's. Staff was very professional and the restaurant was clean. We will get a meal again at this Arby's location in the future when we are visiting the area. read more

After being shocked the drive in line wasn't VERY long, as USUAL, I pulled up to the order window at about 7:00PM. After a long WAIT,while watching 2-3 employees lean on the counter and play on their PHONES, I received my two RB sandwiches, a simple order. Noting that the paper wrapper was cold, I opened both sandwiches, EACH was BARELY warm. I went back in to the empty restaurant and somewhat quickly received two more sandwiches, (an apology as well would have been nice). My next two sandwiches were also a notch above cold, and VERY sloppily assembled! read more

Worst experience. Went inside as the car in front of us was waiting several minutes to even be addressed by staff. 2 workers, one at drive through and one making food. Neither acknowledged us. We waited and finally a young, obviously very angry employee shuffled to the register with one arm inside her sweatshirt the whole time. She did not speak so we started ordering. She mumbled out total. We then waited a full 25 minutes to get our food which was on a tray not to go. When we asked for it to go there was some conversation among employees causing the register girl to get angry and storm out arguing and go sit in her car. 30 min total for Luke warm food and bad attitude! Will not return! read more

I have tried this location twice. Once was slow and another time was fast; both times the food never came out piping hot, but lukewarm. I usually like Arby's every once in awhile but I've learned that I need to find a different location. read more

8:35pm. Door locked. Not the way to run business on a Friday night.........ugggggggggggggggg

The saying "lipstick on a pig" seems appropriate for this renovated Arby's. It sure looks better but don't be fooled. I had not returned for four years and probably will not again. The Arby's chain has renovated most of their companywide stores in the U.S. this location saw a revamp last year I believe. It looks much better and updated. The service inside was slow, but friendly during ordering. The dining room has also seen a renovation, but almost every single table was dirty including the condiment counter. Even the trash was full during my week day noonish visit. I ordered a new limited release sandwich on the menu as a more healthy alternative. The turkey avocado club is one of three featured sandwiches "for a limited time" per their in store advertising. I was dining in and waited at the counter for my name. Two solo customers behind me got their order ahead which seemed odd. Does it take longer to construct this new sandwich? The manager pushed it across with no smile, have a nice day which was disappointing. The sandwich visually looked great! However, I quickly found lipstick on a pig again. The bread was fresh, but the after taste was peculiar and there was avocado but I could not taste it whatsoever. It's not a reasonable purchase for this new upgraded sandwich so it was wasted money. Before leaving I hit the restroom. They have been remodeled and are single use. Overall clean, but no paper towels. This store is heavily used by the military with the base so close. I think our U.S. military and everyone else deserves better than this Shore Drive Arby's. I will not return. read more

I ordered a Ruben sandwich without cheese, a classic roast beef, and two large curly fries. It came out to $18.13. The food was hot and was tasty. The woman who took our order, I think her name is Lauren, was very helpful and made sure the order was right. I appreciate the good customer service and would eat here again as well as recommended it if people are looking for a nearby Arby's. read more

Roast Beef sandwiches were very good, curly fries not so much. People were all great! I'll definitely be going back for the Roast Beef sandwiches. read more

12:25 on a weekday. Sat in the drive thru line for close to 10 min with no acknowledgement. Walked in to the restaurant and stood at the counter for 5 minutes.....same thing....there was one person working in the back and no one up front....horrible service read more

We'd ordered through Door Dash and informed our dasher that the location was notorious for getting items wrong so that if that were the case we wouldn't hold her accountable if that were the case. The service doesn't exactly let you inform them that the bags were sealed so the driver couldn't check unless you speak to an agent. As per usual it was the wrong order and she informed us that they would be remaking the order. As often as the items are missing, the people working here have always been incredibly nice when we go through the drive-thru and the dasher was a sweetheart, too. more than earned the tip we gave for going through the effort for us. We didn't make any demands. Simply stated 'hey, this place gets the order wrong more often than not. you totally have our permission to take a gander to make sure it's all there'. Our order arrived with stickers intact so there's no way she couldn't messed with it without ripping them. And since this was the new order she'd informed us was remade it made sense that it wouldn't have been opened again. So it's easy for us to assume that whoever had to remake our order decided to take it upon themselves to take a bite out of one of the sandwiches. During a global pandemic, in one of the worst off states. Are you kidding me? This is disgusting. This isn't even wanting a refund; the entire order is being thrown away. The issue here is that we're both immunocompromised and someone took a bite out of the food. We'd already eaten a bit from the bag before finding it. Now we're stressing out because we don't know who did this, where they've been, if THEY have covid. It's just easier to trash the whole thing. It was just such a pointless thing. I don't care how bad your day is, you don't do this. Especially not when there's already enough stress as is. It's just really unnerving because, again, the people here are so nice. I recall a time when it was around closing and a woman there came to the car to drop off our order and she talked our ear off about her day. She was darling and so incredibly sweet. It's enough to make me want to believe that whoever did this is very new or just incredibly bitter. Either way; ew. read more

Arby's - Fast Food Near Me - Virginia Beach, Virginia

So I've been going back and forth on writing a review on this place. Because everyone has always been so pleasant with me. I try to come here around 2pm to get their $1.00 menu deal. I have siblings and this big sister is not paying full price for these kids. Lol! So when I came I ordered a couple of those mini roast beef and buffalo chicken sandwiches, curly fries, and some chocolate shakes. I honestly love love me some curly fries and their milkshakes are pretty good. Their milkshake machine is never broken down like McDickies. As I waited on the side for my order. There was a lot going on with the staff members. I don't know if they were changing shifts or they were restocking stuff from the lunch crowd. The manager ( I think that was the manager) was very friendly to me and thank me for my patience. I was not in a super rush so I had time to wait since I was running errands. But the reason I'm writing this review is as I was standing patiently waiting for my order...... TELL ME WHYYYYY the lady in the back is eating the roast beef that she was putting in my sandwich. I know the sandwiches are tiny. But she should have put the pieces of meat that didn't fit in the sandwich back in the bowl and not in her mouth. I stood there in complete shock. I did not know if to cancel my order and ask for my money back. I stood there like WTH! My order came out and I took my food and left. I sat in my car for awhile in shock. Then I said to myself... "She probably was hungry....." Oh! Well! But I will definitely NOT be giving any of my bucks to Arby's anymore... With all the sickness going around in today's world. That was super nasty too see. read more

Thought I would try the new wagu burger. After a 30 minute wait, I was not impressed. I'd rather have a burger from Burger King or practically anybody else. read more

There was a fly in my husband's chicken slider. When I called she offered to make him a new one and said "they are trying to get the flies under control, it's disgusting". read more

Arby's - There was a fly in the chicken slider. - Fast Food Near Me - Virginia Beach, Virginia

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They failed miserably. Plain ass shit sandwich, we asked for fries, didn't get them, we asked for a 6 piece of the mozzarella sticks, we got 5. The best thing that we got outta this place was the drinks. Im never coming back lmao. read more

Five stars for the food and service which have always been pretty consistent here. My son absolutely loves it and always insists on coming here especially with his friends. He could live on the French Fries & Jamocha shakes! Three stars for the depressing interior. If they'd update it by removing the 18 year old plastic flowers and stained wallpaper it could be a fabulous fast food spot. read more

Arby's - Orange Cream Shake & Piping hot fries! - Fast Food Near Me - Virginia Beach, Virginia

First time ordering through Uber Eats. Food is good, just disappointed that someone did not complete the "order accuracy check" that was stickered to my bag. If they had they would have noticed the missing cheddar dipping cup for my fries. Just not a happy camper right now. Uber Eats is expensive enough, so yeah I expect my order to be correct. read more

This is my favorite Arby's in Tidewater. The people that work here always have a good attitude and are helpful and efficient. Whenever I'm in the mood for an Arby's roast beef - this is the one I like to visit. I often order an extra sandwich and double up the meat on the one I eat. Jamocha shakes are awesome too. read more

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My husband and I went to this location for a late lunch on Sept 26th, after doing errands all day. You can bet we were tired, hungry and on top of all that it was rainy outside. Went through drive-thru and was greeted kindly by the associate who took our order. I believe her name was Taneisha (from our receipt). After placing our order and pulling forward to the window, we received our meal pretty quickly. Which was fresh and tasted great! I would just like to say that it was nice to be greeted by Taneisha in a friendly and kind manner. If you go to other restaurants, staff might not be as friendly. This was a very nice experience. So thank you! Right now, I can only give a 4-star, because I have not been inside the location, but will be back. read more

Stopped by yesterday to grab a quick bite to eat. The customer service is awesome. However, it is disgusting to see the person accept your money and handle your food with the same gloves on. I'm no expert on sanitation but I'm sure that shouldn't be allowed. Also, seeing the lady eating from the fry bin was a huge turn off. read more

I think this Arby's is good. We eat here a few times a month and our order is always correct and always tastes good. Service is always friendly even when using the drive thru. read more

Quick lunch stop to go. Order taken and filled quickly. Friendly service. Family atmosphere, older people and young kids sitting in there having a nice quiet lunch. read more

Honestly, this is the only Arby's I will go to. I've had nothing but wonderful experiences every time I come. I usually swing by later at night in the last hour or two before closing for dinner. I'm not a huge fan of Arby's sandwiches, but I do love their shakes, mozz sticks and French fries (especially the loaded ones!). The staff here is always super nice and positive no matter what time I come by. I've never gone inside, but it does look clean from the outside and I know it is recently renovated! read more

Misheard my order, taking forever for to get The food. Inside looks great, just slow service.

I had the most pleasant visit and I was greeted my a asst. manger who made the visit his first name initial s.b can' remember his name but he ensured my sandwich and sauce was perfect. Great food read more

I would give a zero (0) to this location if I could, because I brought in a wreatling team of 16 and they would not feed the driver for free which is a industry sandard. read more

Lady at window didn't even look or talk to me, no straw for my drink, and no cheese on my beef n cheddar. It's fast food, not looking for much, but at least give me the sand which I ordered and a straw! read more

Sorry, but place is dark, carpet smelled, cashier was handling food with no gloves and the worst part was she coughed into her hand, didn't go wash it and asked to take our order. Sorry, don't plan to eat here anytime soon. read more

Laticia was the manager working, absolutely amazing! She works hard and is very nice. Something happened with the drive thru microphone so we sat for about 10-15 minutes until we decided to just go to the window. Very professional, handled it very good and heard us out without interrupting! Gave us a discount and sent us on our way with a smile! read more