I seriously cannot thank Jay enough. I needed 6 colored 24x24" boards printed for my architecture…read morefinal presentation super last minute, and he completely saved me. He was incredibly responsive and helpful during a really stressful situation, and even helped get my prints done before the shop officially opened because I needed them before 8 AM. No other printing company I contacted was available that early on a Saturday, and Jay went out of his way to help me out. The prints came out great and the customer service was honestly amazing. If you're an architecture student or anyone needing quality printing with great customer service, I highly recommend this place.

Jay was a nice man and very quickly said he could get our job done but I think some finesse was…read moremissing in his process. You really need to have longer conversations about exactly what you want and he was a bit preoccupied with another job when we talked. Just a bit casual in the way he works. First of all he didn't discuss paper quality or weight which most printers I have worked with would bring up during your consultation. Additionally we wanted to hard laminate bookmarks, which he tried to talk us out of. But what he didn't do, when he printed the bookmarks is trim them where the design clearly ended before laminating them (and it was not a hard lamination) so all of the bookmarks had a 1/2 inch at the top without design. The design very clearly showed where it stopped but he did not see it or the difference from the end of the design and the bleed. I guess that was something else we needed to be super clear with him about, something that most pros would catch. Finally, he printed our programs on a heavy glossy paper that was not necessary for a program for a memorial luncheon, which made them difficult to fold. I guess I will say, that if you are going to work with Jay, make sure you discuss every single aspect of what you want, paper type and weight, trimming, etc. for every aspect of your print job. In the end, we were able to use what was printed, the program and the bookmarks just weren't exactly what we wanted. Additionally, he asked us to reformat our files and then email them to him but didn't reach out until the next day to let us know that he did not receive the file. I will say once he had the files the work was done the next day.

I spoke with Joseph on the phone about a project that I asked if he could help me with. I…read moreexplained everything in detail and told him I had the materials. I just needed someone to do the work. He reassured me over the phone that he could do it and my timeframe was not a problem. Later that day, I bring my materials and he again assures me he can do the work. I ask for a price estimate and he says he does not know and will call me the next day. The next day I call and he is out of the office. From that point on he became impossible to reach and when I went back in person, they pretended to not know who I was and they stole or got rid of my materials. They screwed me over so bad and for no reason. If they couldn't do the project or didn't want it, they could have just said that and I would have been on my way. Joseph is a thief and an incompetent liar and should not be trusted with any job. His employees are not given much ability to do anything on their own, making them just as incompetent as he is. From watching their engagements with other customers (none of whom seem happy or satisfied), this is a place you go last minute because none of the other print shops can take your order and you don't mind Joseph screwing you with inflated pricing, hidden product shorting, and other ways Joseph has figured out to cheat his customers. Just waiting in the front and watching them converse with their customers is a real eye awakening experience and I seriously don't understand how this business is still in operation.

UNFRIENDLY, INCOMPETENT AND IGNORANT. Avoid this place at all costs. The staff is rude and hostile…read more They did everything they could to ignore me when I came in, and then got defensive and angry when they couldn't answer simple questions about paper and ink quality and content. This is a business run by people who don't understand the basics of printing, and will ruin even the simplest of projects. If you're looking for a commercial printer that's competent and has better pricing, try Crisp Imaging. If you want affordable art prints from somewhere with a friendly and helpful staff, try Vivia Print. Spare yourself a whole lot of wasted time, money and effort, and avoid this place like the plague.

I needed an LED sign for work as a gift and this was nothing short of amazing! The quality of work…read moreand precision is so good. They responded to every one of my needs and drew up some drafts for me. The sign came with all the hardware needed to hang and secure. Also my sign was done within a week! I highly recommend

I sent out requests to a handful of sign companies in the area and Arter was the only company to be…read morethe most responsive and willing to work within a budget. My primary contact was with Linda and I have to say she was incredibly friendly and patient throughout the process. I had tons of questions and she responded to each one within a reasonable time frame. Thankfully, we were able to produce a sign within my budget and in time for my friend's grand opening. The sign looks exactly like the image I sent and my friends were over the moon when they opened it. Linda even took the time to take the sign out of the box and plug it in to ensure there was nothing defective. Ask for a factory tour when you get there. Linda took me to the back to show me what the process looks like from beginning to end. I got to see people building signs by hand, it was so fun to watch!

I've visited this store twice for different services. Their…read morecustomer service is great and they take the time to explain and answer any questions. Louis was very helpful in printing for our company shirts also helped editing some details. I will definitely use their services again.

I'm not a professional, but I had some old architectural drawings of my house from the 1970s when…read moreit was built. I wanted them in a more convenient form than the yellowing paper they are on right now. For a few bucks each sheet, Sky was able to give me both a physical copy and email me a digital copy as well. And quickly, too! Thanks!

I needed some photo prints made and got in here just before closing. It was pretty empty so I was…read moreserved right away. Ruby, who worked with me, was very helpful with editing and getting my photo printed in two different formats. She even stayed a few minutes after hours. A couple of people, including a very rude woman who wrapped on the door for a solid two minutes despite it being locked and the close sign put up, tried to get service. Out of an abundance of kindness, even these folks were treated with some respect. I would definitely come here again.

Overcharging almost everything and it did not even work, the computer system screaming for virus on…read moreanything USB

Had a few signs made and Devin made it happen. Great customer service and although it took time to…read moremake, the final result was worth it. The signs were not expensive at all and were able to understand the assignment and followed through with it. I strongly recommend this place for your sign needs.

I ordered a banner for a going away party for a friend & it turned out great. I was very specific…read moreon how I wanted it & it turned out perfectly!!! I wanted the state of Oregon (where she was moving to) in the background & a bunch of names of places she would miss. Everyone at the party loved it. I will definitely be back to place another order. A special thank you to Julie Komora who went above & beyond by helping me get this done. Justin Coumans also came through with some great ideas on how to do the layout. Thanks again!

I'm a small signage business looking to grow and working with Andy has really expanded my ability…read moreto get new projects for great clients. I appreciate his support and feedback to any questions that I have, he always has the answers. Thank you Andy

From the owner: We are a sign company. We specialize in fabrication, installation, service and also offer a permit…read moreservice. We fabricate channel letters, monument signs, pylon signs, neon signs etc...

Alec and his team really came through for us! We were on a tight budget and schedule and they…read morereally went above and beyond for us without cutting corners. I'll definitely be back for other projects!

I had several residential awnings installed years back, and they did a very professional job. The…read moreawnings remained in good shape and looked good for approx the amount of time they said they would. I appreciate the honesty and accuracy of that. The install was well done, and the quality of the canvas is good. It went so well that I returned to them for a quote to re-cover the existing frames with new canvas. The communication this time around wasn't as clean, their availability seemed more limited, and the price seems relatively high for what I was seeking. I also understand it's not easy to survive as a small business. Overall, I would still recommend them for quality of product and professionalism.

For 13 years we've been going to Louis for top notch wraps. From long & tall sprinter vans down to…read moreRav 4's, Louis always does an awesome job. His passion for perfection is rarely seen these days, and it's truly inspiring. And reassuring. Our designers often present real challenges for the wrap, as they're thinking design first. Wrapping issues never enter their thought process. Yet somehow Louis always comes through and figures out a way to deliver above and beyond. Lastly, I will add that Louis is a genuinely good person who our team finds a real pleasure to work with. Looking forward to our next wrap!

Wow!! I have had 6 cars wrapped thus far and I know a good vs a bad wrap, good vs poor quality…read more Just check my other reviews... I did a lot of research on who to go with and I chose Louis and his entire team. They did a fantastic job on my 2 sprinter vans. They are affordable, amazing quality, excellent customer service. I couldn't have had a better experience!! This review is so overdue!! Louis and team THANK YOU!!!