I seriously cannot thank Jay enough. I needed 6 colored 24x24" boards printed for my architecture…read morefinal presentation super last minute, and he completely saved me. He was incredibly responsive and helpful during a really stressful situation, and even helped get my prints done before the shop officially opened because I needed them before 8 AM. No other printing company I contacted was available that early on a Saturday, and Jay went out of his way to help me out. The prints came out great and the customer service was honestly amazing. If you're an architecture student or anyone needing quality printing with great customer service, I highly recommend this place.

Jay was a nice man and very quickly said he could get our job done but I think some finesse was…read moremissing in his process. You really need to have longer conversations about exactly what you want and he was a bit preoccupied with another job when we talked. Just a bit casual in the way he works. First of all he didn't discuss paper quality or weight which most printers I have worked with would bring up during your consultation. Additionally we wanted to hard laminate bookmarks, which he tried to talk us out of. But what he didn't do, when he printed the bookmarks is trim them where the design clearly ended before laminating them (and it was not a hard lamination) so all of the bookmarks had a 1/2 inch at the top without design. The design very clearly showed where it stopped but he did not see it or the difference from the end of the design and the bleed. I guess that was something else we needed to be super clear with him about, something that most pros would catch. Finally, he printed our programs on a heavy glossy paper that was not necessary for a program for a memorial luncheon, which made them difficult to fold. I guess I will say, that if you are going to work with Jay, make sure you discuss every single aspect of what you want, paper type and weight, trimming, etc. for every aspect of your print job. In the end, we were able to use what was printed, the program and the bookmarks just weren't exactly what we wanted. Additionally, he asked us to reformat our files and then email them to him but didn't reach out until the next day to let us know that he did not receive the file. I will say once he had the files the work was done the next day.

This location has always been one of my favorites. The store is consistently clean, organized, and…read morewell-maintained. The staff are always friendly, professional, and incredibly helpful. I've been using their printing and shipping services for years, and they've never let me down. Even today, when I needed a last-minute print job on a Sunday, I got everything done quickly, efficiently, and at a very reasonable price there. The stuff there again was a very supportive and helpful. It's always reassuring to know I can count on this location to get things done right. Their reliable service and great customer care keep me coming back, and I highly recommend them.

Had to come and return an item i received that wasnt working. Staff here are Super nice and…read morefriendly. It got really busy so the workers were all over the place trying to help everyone. I had a label on my phone and was told to email it to them so they could print it. He even taped up my box for me without charging a dime. Amazing service. Do they all do this?

The small neighborhood shop where you get friendly quick service. I'd rather come here for…read moreassistance rather than go to the big corporate printers.

We had some really close, urgent deadlines for a trade show banner. Danny was incredibly helpful in…read moregetting it set up and even delivered it to our office for no additional cost. Definitely a great option for a busy small business like us. The print turned out great and the collapsible banner holder was good quality. Overall, we'd be happy to come back for our next print. Thank you Danny! And sorry for all the trouble and close deadlines

I ordered postcards for my business and a banner for my school PTA. Turnaround time was quick, and…read moreI really appreciated the proofing process they provide before final printing. The ordering process is easy and straightforward. There is parking available in the front as well as on the right side of the building. Pricing is very reasonable, and the quality of the prints is great. The staff is also helpful and informative, taking the time to explain details and answer questions, which I really appreciated. Overall, a smooth and reliable experience, and I would definitely use them again.

Super fast! I even had uber pick it up So it was super…read moreconvenient. I'd definitely order from them again.

This is my go-to UPS store in the pasadena area. They are usually very busy, but the team here is…read moresuper nice and very helpful. I've mailed hundreds of packages through this UPS Store and never had one get lost. They have self-scan stations available if you don't want to wait in line and have labels on your packages already. This saves me lots of time. The only issue at this location is the parking can be as busy as a costco, and the lot is somewhat small especially with a Trader Joes now sharing their lot. Not the store's fault though.

We generally go to this store because it's close. Lately we…read morehave had to notarize quite a few documents for retirement reasons (pension packages). We booked an appointment online through UPS for the notary. The appointment was for 2 pm. We arrived at 2 pm to be informed that we would have to come back around 3 pm because the notary was at lunch and they are short staffed at the moment. I said, "But we made an appointment for 2 pm." "The notary is at lunch, come back." Not an apology for wasting our time and scheduling. In fact, why have a scheduling system at if you aren't going to use it or adhere to it? Would have been nice to know something before we got in the car and drove all the way to this location. If you can use automation to send out reminders, you can use that same automation to contact your customers of changes in scheduling. Otherwise, what's the point?

Back again for our banquet program and ColorImages met the challenge plus! What makes this time…read morememorable for us and telling of their business was a last, last minute issue we found (our fault) that required the quickest reprint! We panicked - They handled it! A mark of a good business, for me, is when they can meet my needs seemlessly and consistently - the mark of a GREAT business is one that can pivot in my panic and come through for me to deliver exactly what I need without any extra stress. ColorImages proved to me to be a great business! Thank you ColorImages!

This place never disappoints. It has taken me a long time to write this overdue review…read more Before the pandemic, I came here a few times to a few notebooks bound. They've also printed a few pictures for me that needed to be on special paper. Everyone who helped me was incredibly helpful and patient. I had a project a few months back that needed to be printed on thicker paper, but I didn't know what it was called. I did my best to explain the type paper/material I wanted and they understood exactly what I needed. They even did measurements for me - I wanted the photo to look like a photo booth print, just bigger. It came out perfect!

Reasonable prices, fast printing, and colors usually look pretty good in large format. I've used…read morethem plenty of times as an art student and will continue now that I've graduated. Always call before picking up if you don't receive an email that your print is ready. No need to run into the store because all services are ordered online.

Great quality prints. Comprehensive website ordering. The turn around and very quick.read more

Showed up to their studio, called them, emailed them-- never got a response. Is this company closed…read moreforever.

I never wanted to get married, that is until I met the Hungarian, and then I wanted nothing more…read more The wedding I was less enthusiastic about. Something simple but classy. I had a specific aesthetic I just didn't know how to express that in the context of nuptials. I went on TheKnot.com for ideas. Huge mistake. Most of the girls on that site have been planning their weddings since conception. If you're like me and would have been happy to elope, then The Knot will make your head explode. Totally de trop! But, I have to give them credit for turning me on to letterpress. My own search led me to De Milo Design. In 2003, I got my wedding invitations here. It was the easiest wedding-related decision I made (next to YES!). Dealing with Annika was so calming. And within five minutes, I knew exactly what I wanted. The invitation is the first taste of your wedding (assuming you don't do save-the-dates). Much like an overture or a prelude, it should set the tone of what's to come. My point is: the invitation is just as important as the dress. Recently, I referred my friend to them after seeing some of the crap other, more expensive letterpresses were trying to pass off as elegant, more like excessive. My friend ended up going with De Milo too, and I was shocked to see the prices really haven't gone up in 11 years! Inks, card stock, design, fonts, all gorgeous. They don't do anything tacky here. Just exquisite work. They're true artisans.