Jay was a nice man and very quickly said he could get our job done but I think some finesse was…read moremissing in his process. You really need to have longer conversations about exactly what you want and he was a bit preoccupied with another job when we talked. Just a bit casual in the way he works. First of all he didn't discuss paper quality or weight which most printers I have worked with would bring up during your consultation. Additionally we wanted to hard laminate bookmarks, which he tried to talk us out of. But what he didn't do, when he printed the bookmarks is trim them where the design clearly ended before laminating them (and it was not a hard lamination) so all of the bookmarks had a 1/2 inch at the top without design. The design very clearly showed where it stopped but he did not see it or the difference from the end of the design and the bleed. I guess that was something else we needed to be super clear with him about, something that most pros would catch. Finally, he printed our programs on a heavy glossy paper that was not necessary for a program for a memorial luncheon, which made them difficult to fold. I guess I will say, that if you are going to work with Jay, make sure you discuss every single aspect of what you want, paper type and weight, trimming, etc. for every aspect of your print job. In the end, we were able to use what was printed, the program and the bookmarks just weren't exactly what we wanted. Additionally, he asked us to reformat our files and then email them to him but didn't reach out until the next day to let us know that he did not receive the file. I will say once he had the files the work was done the next day.

I seriously cannot thank Jay enough. I needed 6 colored 24x24" boards printed for my architecture…read morefinal presentation super last minute, and he completely saved me. He was incredibly responsive and helpful during a really stressful situation, and even helped get my prints done before the shop officially opened because I needed them before 8 AM. No other printing company I contacted was available that early on a Saturday, and Jay went out of his way to help me out. The prints came out great and the customer service was honestly amazing. If you're an architecture student or anyone needing quality printing with great customer service, I highly recommend this place.

Recently got a small batch of programs printed for a memorial service in Econoprint. Even though it…read morewas only for a small quantity, Econoprint was thorough and very considerate and got it printed and cut perfectly within a single day with an affordable price to boot! I was very grateful for their wonderful services and will surely patronize them again in the future when the need arises.

Was looking for a place to do laminate a few cards for work and read the reviews of this local…read moreplace and decided to stop in. As busy as they were when I walked in one of the gentlemen stopped what he was doing to promptly greet me and hell me out. He told me timeframe and explained the process. Needless to say great place and service.!!

I needed some photo prints made and got in here just before closing. It was pretty empty so I was…read moreserved right away. Ruby, who worked with me, was very helpful with editing and getting my photo printed in two different formats. She even stayed a few minutes after hours. A couple of people, including a very rude woman who wrapped on the door for a solid two minutes despite it being locked and the close sign put up, tried to get service. Out of an abundance of kindness, even these folks were treated with some respect. I would definitely come here again.

Overcharging almost everything and it did not even work, the computer system screaming for virus on…read moreanything USB

FedExpress Office Printing & Shipping Service Center is located at 1735 East Colorado Boulevard…read morePasadena, California 91106. It is very close to Pasadena City College and very convenient for me. It's a lot cheaper than my purchasing all the equipment and putting it in a small room. I needed to make some copies and fax some important papers. I entered the store and was greeted by a smile and a hello from the staff. I had some questions concerning the multi-purpose self-service machine. I needed to insert my credit card and adjust some settings. My papers were quickly processed. I am very impressed with the training program that FedEx must have in place. There's plenty of parking in the parking lot behind the store. There is also off street parking on the side streets perpendicular to Colorado Boulevard. I will continue to be a loyal customer. I couldn't be more pleased with the service I received.

They lost my package. This should sum up my review…read more I checked in my package on 7/29 6:33pm was told it won't go out till the next day. So I said okay cool! Not a problem. Next I know I'm getting a message from my buyer why they haven't received their order. I called fedexs 3rd world customer service they are paying to save money and even those incompetent individuals had no idea what was going on. The store itself says "we don't have your package" uhhh yeah you do. Check your cameras, here's my carbon footprint what more do you need? The box was almost 2 feet long what does that even mean???? The box was HUGE, how do you LOSE THAT. The system clearly shows it is in their possession, I have my receipt. Earth to fucking FEDEX. Moral of the story don't ship with this location or FEDEX IN GENERAL. USPS is the way to go, shipped numerous packages with them not once have I had this type of service problem. Complete waste of my time!

Rudy went above and beyond to help a senior citizen today who they had originally overcharged $100…read morewhen she was there before. That's called good business, Thank you, Rudy! :)

You can always find what you need at this location. However prices are very high. Beyond great…read morecustomer service.

They have the best graphic designers in all of Pasadena! I've been in search for someone to design…read moremy business marketing materials and they did impeccable work! I would highly recommend them to any of my friends and business partners! Thank you, Printing & Digital Copy for your professionalism and one-of-a-kind work!

From the owner: Printing and Digital Copy is a full service printing Company in Pasadena. From vivid banners and…read moregraphic posters to outdoor building signs and car graphics, we help you display the right message to help raise your business visibility.If you are looking for digital print services that offer top notch quality, fast turnaround, and dependability you can trust, you are in the right place.

I spoke with Joseph on the phone about a project that I asked if he could help me with. I…read moreexplained everything in detail and told him I had the materials. I just needed someone to do the work. He reassured me over the phone that he could do it and my timeframe was not a problem. Later that day, I bring my materials and he again assures me he can do the work. I ask for a price estimate and he says he does not know and will call me the next day. The next day I call and he is out of the office. From that point on he became impossible to reach and when I went back in person, they pretended to not know who I was and they stole or got rid of my materials. They screwed me over so bad and for no reason. If they couldn't do the project or didn't want it, they could have just said that and I would have been on my way. Joseph is a thief and an incompetent liar and should not be trusted with any job. His employees are not given much ability to do anything on their own, making them just as incompetent as he is. From watching their engagements with other customers (none of whom seem happy or satisfied), this is a place you go last minute because none of the other print shops can take your order and you don't mind Joseph screwing you with inflated pricing, hidden product shorting, and other ways Joseph has figured out to cheat his customers. Just waiting in the front and watching them converse with their customers is a real eye awakening experience and I seriously don't understand how this business is still in operation.

UNFRIENDLY, INCOMPETENT AND IGNORANT. Avoid this place at all costs. The staff is rude and hostile…read more They did everything they could to ignore me when I came in, and then got defensive and angry when they couldn't answer simple questions about paper and ink quality and content. This is a business run by people who don't understand the basics of printing, and will ruin even the simplest of projects. If you're looking for a commercial printer that's competent and has better pricing, try Crisp Imaging. If you want affordable art prints from somewhere with a friendly and helpful staff, try Vivia Print. Spare yourself a whole lot of wasted time, money and effort, and avoid this place like the plague.

KASL Printing & Graphics was an outstanding partner for our golf tournament marketing materials…read more Their team delivered high-quality signage and printed collateral on a tight timeline, ensuring everything was completed accurately and on schedule. Their responsiveness, professionalism, and attention to detail helped make our event a success. We appreciate their excellent service and look forward to working with them again.

Mr. Jack is always wonderful to work with. He prints flyers and tickets for me. My orders are…read morealways ready so fast. I appreciate his customer service!

I ordered postcards for my business and a banner for my school PTA. Turnaround time was quick, and…read moreI really appreciated the proofing process they provide before final printing. The ordering process is easy and straightforward. There is parking available in the front as well as on the right side of the building. Pricing is very reasonable, and the quality of the prints is great. The staff is also helpful and informative, taking the time to explain details and answer questions, which I really appreciated. Overall, a smooth and reliable experience, and I would definitely use them again.

Super fast! I even had uber pick it up So it was super…read moreconvenient. I'd definitely order from them again.

I rarely write reviews but feel compelled... Not even sure who I spoke to on the phone, but in…read moreshort, he talked me OUT of getting a test print that he said would not help me with my goals, gave me advice on how to communicate with another vendor (vinyl record presser) regarding my potential concerns with print images. The fact that he took the time to educate me instead of trying to make a fast buck feels rare these days. I hope more people will support businesses that are genuinely interested in building a trustworthy relationship with customers. I know I'll be going to PMX for future print jobs just based on this experience. Whoever was on the phone just now. Thank you:)

PMX printing recently redid our business cards and appointment reminder cards. Mr Garen was so…read morehelpful throughout the process and we are so happy with the final product!