Arcane Carpet Cleaners was a joke. The owner showed up more than an hour late, did a horrible job, and then tried to overcharge me for his crappy work. If I'm paying for a service, I expect at least basic professionalism and results. Got neither. Save yourself the headache and go with someone else. read more

Just had his service today for the first time and I'm very sarisfied! Great Service. Legit company. He got another repeat customer in me. I will definitely recommend him read more

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Once again Ephraim at Arcane Carpet cleaning has done an outstanding job on our carpet. He responded immediately when I contacted me and was very flexible with his time. I can always trust Ephraim to do an outstanding job! read more

I can't enough about how honest Efrain was. He gave me a quote and stuck to it and out tremendously with the flood that I had. I would recommend them time and time again great customer service income same day thank you Efrain. read more

Amazing customer service and great pricing! I was very happy with the results of my carpet cleaning service. I had my stairs done and my three bedrooms. Not only did we get cleaning service, but we got some amazing tips on how to care for our carpet and flooring since we just purchased our home. I will definitely be booking again in the future. If you are hesitating on reserving services with this company. Please do not hesitate any longer, and make the appointment. Thank you Ephraim! read more

***I'm replying to his message, I never threatened this man in my life, he's more than welcome to share my messages. He made a snarky comment that I hid my address and he said he was going to post it. Then I said if you will show my address and make it public I will need to take legal action. He continued to gaslight me and make fun of me that I missed my flight and he was also responding back to me. That is not called harassment, it's a conversation. I was looking for an emergency carpet cleaner at 5 am, Due to a puppy emergency. I went on yelp to look for 24 hour cleaners, and thank goodness arcane answered the phone! He asked if he could come from 8-9. I said that I couldn't because it was an emergency from my puppy urinating on my bed and it has to be 8am or if we could do earlier , and we agreed on that 8am time. After we hung up I confirmed the time and address through text. He was super nice over the phone! You can clearly see in my text language my sad faces and I was very distraught about this situation which I will go into detail... Then the next text I received was never I can't make it at 8am, no apologies, it stated his itinerary about his kids and all this other details, then needed to get the van, and then there was traffic, but not one apology. I think if he apologized it would have been okay, but he took it another extra mile. I had a day flight to visit the cemetery with my family it being my grandfathers birthday, and I had to cancel the flight. Showed him proof and he called me a joke not believing me at first. My review is only for the dishonesty about the time promised and not apologizing , and him calling me a joke :( He kept saying I was threatening him over my review, this is just my honest review, he seems like he does a great job and I am not discrediting that, but if there is an emergency and it's time sensitive I would reconsider. Arcane you are more than welcome to post the other conversations it was just a lot of back and forth repeating the same things... Sometimes a person is just looking for an apology, it's normal to do that for being not on time. read more

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Just got our carpets cleaned by Arcane and we are so happy with the work and service we received. I was provided a price list when I inquired about services and I was really happy with our total and the work that was completed. We had already moved most of our furniture out of the way and anything that was left the guys moved themselves. I will for sure call them back again and refer them to others. Our AC was down today too and the guys were so nice about working through the heat. Thank you Arcane! read more

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Just had our floors cleaned. We'v done this a few times before with other companies, but it was SO much nicer with Arcane! Ephraim was super nice and took extra time to do the job better than ever! I highly recommend! I'd give more stars if I could! read more

very unprofessional, booked an appoitment 5 days in advanced gave them my adress and had the appoitment at 10:00 am, it was 11:00 am and receive a text saying my apartment was very far and cant do the service, try to call them never picked up the phone and no more explanations, will not trust a company that doesn't take theuir job and clients time serious. read more

I do not recommend. Very disappointing experience. Due to rain, they rescheduled me and confirmed for 7:00 AM Friday. About 10 minutes before 7:00, I received a text saying they were running late. By 8:30, they texted again claiming there was no parking in front, even though there was. After that, they blocked me from all communication. Very unprofessional -- I would have appreciated at least a call or text letting me know they couldn't make it. read more

So we wanted our 2 story house handled. 90% carpet up (and stairs) 100 % tile down. Ephram was here on time, explained everything and did the carpet on day 1 and tile on day 2. (That worked best actually for our schedule). He supported his lower prices by saying - "I want repeat customers, not one and done. You'll be here for a long time - I want to be who you call next time too." We will. The carpet looks so nice (like no one's lived here for years!) - and man was there LOTS of English Lab hair to remove! The tile looks BETTER than a new install. We have switched to "indoor only" shoes it looks so good! LOL. read more

One again my carpets look amazing!! Dog pee smell and stains are gone, my floors feel/look brand new again. I have now used Arcane three times and I am amazed each time at how efficient and the quality of work done. Stains never return!! Carpets dry fast!! I guarantee you will never use another carpet cleaner besides this company again do yourself a favor and call them!! They are the only ones I trust. read more

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ARCANE Carpet Cleaners is a company specialized and focused in the overall control management of carpets, flooring and other heavy traffic surfaces. Equipped with specific tools, hardware, fragrances and enzyme solutions, they sure have your floorings besar interest at heart. Had the chance to meet the owner and learn how he turned a passion into a well-rounded professional business serving the Las Vegas community and greater areas. They went above and beyond, by delivering not only excellent service but, also, included a bunch of extras at no cost. That is true value and a great way to form business relationship for future jobs. I cannot stress out enough how AMAZING the carpet looks, smells and feels on this investment property. Will definitely recommend and continue to use their services for a great ROI on my rental properties. read more

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Just stop scrolling for carpet cleaners. You have found the right company!!! Arcane Carpet Cleaners are hands down the most professional, hard working guys in town. They are super knowledgeable about the processes it takes to actually clean your carpets and not just drown them in water. They are super responsive and offer a free estimate in home, so no worries about bait and switch tactics. The prices are extremely fair and the job they have done for us is amazing. They have an awesome process for removing pet stains and we definitely put it to the test. I'm so embarrassed of how our carpet looked, I don't have a before photo, but the after effects are breathtaking. We have an off white carpet that is notorious for getting super dirty and these guys just brought them back to life in under 2 hours. Thanks Arcane Carpet Cleaners, we look forward to hiring you again soon!!! read more

Arcane Carpet Cleaners - Carpet Cleaning Near Me - Las Vegas, Nevada

Thank you for your professionalism and kindness ~ I found Arcane carpet cleaner through Facebook ( parents of Las Vegas an Henderson ) the response an reply when asking for recommendations for this service was quick ~ Thanks again Ephraim the carpets look great ~ price was reasonable will recommend you using your service again an to others . Kudos read more

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My husband and I recently got our dream home. We are absolutely amazed by how beautiful and clean our carpets are after Arcane came to the rescue! Ephraim was incredible with his skills and outstanding work! We feel safe now knowing how clean they are. It's WORTH THE PRICE! TRUST ME! I can now allow my toddler to run around safely! Thank you Ephraim! read more

Our puppy had an accident on our new carpet and it was NOT pretty... Efren came in and took care of it with no issues at all! In fact, when he finished I realized the the hallway and bedroom was sooo clean that we need to call him back to clean the other rooms. Thank you for the efficient, professional and caring work that you do!! read more

Worst experience ever. I called these guys because of positive reviews, we had a 7 am appointment scheduled for today. At 7:10, my daughter (whose home it is) called my wife and said that she had to leave soon and asked if I could find out where they were. I had been asleep, and my cell phone had been turned off, but I turned it on and immediately called Arcane. As I was calling them I could hear text messages coming through, but I connected with them and he said, "Hey there," and I said, "Hey, are you guys on your way?" Immediately his tone changed, he raised his voice and said, "We've been texting you all morning telling you we were late, but if you're going to be rude!" I was stunned. I started to say, "Hey, I'm not being rude, I just woke up and turned my phone on..." but he had already hung up on me before I could explain. Immediately I called back but he did not answer so I left a voice mail, explaining the same thing: I was not being rude, I had just woken up and I had not seen their texts, so I needed to know how long they would be. My daughter had to leave for work and I would need to go let them in. But he did not respond to my voice mail. Then I texted basically the same thing, and got no answer. I did not get a reply until I "cursed" telling him that we only had a small window of time to get this done and now we were "f'ed". Then he responded, by TEXT, saying I was rude on the phone and rude in my texts and that he was going to post my personal information publicly along with screenshots of our text conversation. Can you imagine a service provider threatening to post a customer's private information in public? Because he thought I was being rude about them being late? I had literally woken up 2 minutes before I called him, probably had a gruff morning voice, but I had the chance to get one question out: "Hey, are you guys on your way?" and that is the reason this entire debacle happened, other than them being late in the first place. Unhinged is the word that comes to mind. It's up to you whether you want to deal with a company like this, I certainly would never use them again. I am attaching our text conversation, mainly because they threatened to, so I may as well put it out there. Please keep in mind, I never raised my voice, never said a rude thing about them, I only asked if they were on their way and this guy lost his sh*t, hung up on me, lost a good customer and warranted this review. read more

Arcane Carpet Cleaners - Carpet Cleaning Near Me - Las Vegas, Nevada

I had an emergency Same day service was available Very nice and professional Everything was back like new Very thorough Highly recommended Great rates read more

Less than 24 hours notice Eprama was able to schedule us for next day cleaning of our West Elm sofa. As always, excellent job! No worries as he knows how to clean fabric blends securing the best and safest result . Payment is cash or Zelle. Thank you so much! read more

Had another (big named) company clean our floors and it didn't seem clean at all... But they didn't leave any residue behind. Had Arcane clean our tile, upstairs carpet and stairs. This is clean! Not cheap but they fit the rule: Quality, Speed or Price, you can only have two. I will use them exclusively from now on. A+ read more

My wife and I were getting ready to welcome our new born home and wanted to get the house ready. We scheduled an appointment with him and he explained everything and showed up ready to go. He was quick and thorough. Every interaction from start to finish was professional and pain free. We had this done back in August of 2023 Ephraim has been hands down one of the most knowledgeable and precise cleaners I've had. He takes his time to really clean the carpets and makes sure he educates you about after care. This is the second time we have had him come clean the apartment and every time he comes he transforms the carpets. His prices are good, the quality of work is amazing, and he always does an awesome job. I highly recommend him! *1-19-24 read more

Ephraim was very knowledgeable about the carpet and did a walk through and explained everything to me before he started. Very friendly and respectfu. So if you need a good carpeted service I would recommend this guy. I will schedule for another cleaning at a later date. read more

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Amazing job with my area rug and stairs! I was pretty over my area rug and wanted to throw it away because it looked rough. But Ephraim was so knowledgeable and went above and beyond by brushing and raking the rug! It looks brand new now. My stairs have also never been deep cleaned. Of course it's been vacuumed multiple, but ephraim showed me the amount of dog hair that was still stuck in it! Super knowledgeable and definitely recommend to anyone! read more

Arcane Carpet Cleaners - Area rug cleaned - Carpet Cleaning Near Me - Las Vegas, Nevada

Needed someone real quick but also fairly inexpensive. EPHRAIM the owner replied to my estimate request the quickest. He even had a special offer going and even though I didn't accept it right away he was very patient. When I did accept his offer the rest was a breeze. He was communicative, friendly, honest and very thorough. He didn't do any bait and switch tactic. He even went above and beyond the work we agreed on! I will definitely recommend and call them for any future services. read more

I am seriously impressed with the quality of their work. I had a different 5-star company clean my rugs just a few month ago, and I thought they were good - until these guys came and lifted all the stains from my rugs/carpet/upholstery that the other company wasn't able to. They look brand new (5-year old rugs, in my rental property). This guy is meticulous, you can tell he really takes pride in his work, he's not just going through the motions like it's just another job - he's cleaning like it's his own house. He was very knowledgeable, gave me a lot of really great tips and info about what types of cleaning products to use on our floors (you would think any old cleaning product would do the trick, but he really opened my eyes to the differences/importance). Not only that, but he's a family man and I love supporting a local family business! There's a handful of other 5-star cleaners out there, but they are not on the same level as this team. They should allow 6-Stars for companies like this. Don't even bother comparing other cleaners, if you're reading this you found the right guys. We own rental properties here in Vegas and I will forever use these cleaners in the future.. This type of quality is hard to find these days. Thank you guys! read more

I cannot explain how amazing my home looks and smells now! While cleaning the tile and grout Ephraim discovered pet spots & sprayed an enzyme blocker, made new cleaning solution to combat the smell from existing. A completely unexpected issue bc the floors were dry but once they get wet we would have smelled it. Ephraim came on Fri but our carpet wasn't just any carpet and he didn't have the correct setup to clean the carpet without ruining the construction of the carpet so he returned Sat and hooked me up! I have been using his services for 3 yrs and won't use go anyone else. He treats your home like his own. read more

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The team at Arcane Carpet Cleaners is efficient, responsive and extremely pleasant to work with. Fair pricing and even better customer service. Will definitely be our GO TO company for all our carpet and upholstery needs. Thank you!!!! read more

I was referred to this company by a friend. My carpet looks new again! I met with Ephraim, he was kind, detailed, and professional. Awesome work and service! read more

This company has been so unprofessional. 1. I was scheduled for my carpet to be washed on Monday 8/28 and then they texted me saying the technician forgot his phone at the prior appointment and had to go back to get it. I informed them what they worked best for me and time for rescheduling. He informed me once he pulled over he would check his availability. Mind you they never got back to me that day and it was only 7pm. I had to follow up with them Tuesday 8/29 to see if Wednesday was a good day for them to come wash my carpet and stairs. 2. They get here and said they cannot wash my carpet because It has pee stains. I was never asked if my carpet had pee stains. If not I would disclosed that information...... I was only asked how many stairs I have and how big the room is. If I would've been asked if I had stains or what kind of stains I would've disclosed the information promptly. 3. I believe he had his customers mixed up, he said I told him I was getting my house inspected and that he asked me about stains. When I have all our messages saved and not once did he ask about what stains I had or did I mention an inspection. This has been the worst experience with such an unprofessional company. I wish I can put 0 stars but unfortunately in order to post I have to put one!!! And to top it off I messaged them regarding my frustration and no answer and I believe I was blocked from their Facebook page because my message is not being delivered. No wonder they only have good reviews on their website and that is because they block upset customers! read more

This is my 2nd time having Efraim come to clean my carpets and man!!! I have to say what an AMAZING job he does!!! I have a toddler and a 10 month old so I'm sure you can just imagine what my carpet looked like- plus it's a light color so you can see EVERY speck of dirt/stains etc. When I messaged Efraim I told him all of this and that I didn't expect it to look brand new, just needed it clean and let me tell you that not only did he get everything looking immaculate, it really DOES look brand new!!!! He is very meticulous and just an awesome person!! Definitely recommend him to any and everyone that needs quality carpet cleaning!!! Will definitely schedule with him again soon!!! read more

So I have a fur family of 3 that requires carpet cleaning... I am quite satisfied with the services that were rendered from Ephraim at Arcane and his nephew. They were prompt, called before hand as well and were no nonsense get it done types. These are a few before and after pics....The price was right and was told they are available 7 days a week... I will Gladly use them again.... read more

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Ephraim is the go to guy for your carpet, tile and upholstery cleaning needs. Simple to text / call / Yelp for quotes or appointments. Print and communicates great on appointments, and throughout the job. No carpet cleaning "hustle" , no price gimmicks , no sticky unwashed residue on carpet , no smell after they leave. Carpet is soft and feels clean. Tile came out amazing and was priced great with my carpet cleaning. Don't hesitate to hire this 5 star company. Repeat customer for years. read more

Arcane Carpet Cleaners - Rental property bed doom , clean and soft ! - Carpet Cleaning Near Me - Las Vegas, Nevada

Ephraim, the owner of Arcane Carpet Cleaners is awesome. He has been my carpet hero for the past 5 years. Very reasonable, accommodating, and always does an excellent job. Highly recommended! read more

Best Carpet Cleaning Service in Las Vegas!! First, I just want to start off with response time. They offer via text and I messaged them while I was at work and within 20minutes they gave me a response with their pricing and special offers! I was able to book with them that day and they were available at such a short notice! Ephraim and his nephew were so professional! Second, I was shopping around looking for a reliable business. I look at commercial business and was just not pleased with their reviews and photos. I came across Arcane Carpet Cleaners and couldn't find one bad review or photos of carpets that they didn't do an amazing job on ... so I took my chance and the outcome/pricing was amazing! Lastly, the outcome of my carpets! First, I live in a rental home, so when we first moved in the company did not do a deep clean prior to moving in, after the first month we finally were able to get the company to just clean the carpets for us and when I tell you I felt the cleaning company just poured water onto the carpets and sucked it up. No stains were lifted at all!! We just settled with it and moved on. Second, we have dogs, at one point we had 2 older dogs and 4 puppies. We cleaned constantly but nothing satisfied the smell. The dogs didn't frequently have accidents but there were quite a few stains that I got tired of cleaning and tired of looking at . Long story short! I'm super satisfied with their work and I'm posting the photos of before and after to prove it! I just can't express how happy I am now! read more

Arcane Carpet Cleaners - After - Carpet Cleaning Near Me - Las Vegas, Nevada

After researching for a great carpet cleaning company in my neighborhood, I came across Arcane Carpet Cleaners. And let me tell you... the best thing I've ever done. They were both very friendly.. the told us stuff about our carpet that we didn't know. With having 3 fur babies, it was very helpful. They work very fast and efficiently. Carpet was left looking brand new and the price was fantastic!! Definitely will use them from now on. read more

Arcane Carpet Cleaners - Carpet Cleaning Near Me - Las Vegas, Nevada

Hello fellow yelpers! Do I have a story to tell! My pup got sick and pooped BIGLY on the upstairs carpet. We didn't notice it until it was time to get the little one into bed. However when we did the first thought was.... Go to Home Depot and buy one of those carpet cleaners and "Save The Carpet!" After seeing the carpet cleaner options at Home Depot I thought to myself 1. "all the professional carpet cleaners have got to be closed" as it was almost 10pm and 2. "this is going to get expensive quick for a one time use." I then turned to my fellow yelpers for advise. You all brought me directly to Ephraim and Arcane Carpet Cleaners at 9:45 pm! I messaged him on Yelp and this man was quick on the response!! We got on the phone and he advised me on what to do and what NOT to do! He told me he had bookings in the morning but could get me taken care of that evening. Ephraim showed up earlier than expected and got the job DONE!! Carpets look beyond brand new and his personality and passion for what he does really won my entire family over! Bottom line if ur looking for "THE ONE"! You have found him! He's on our speed dial for life! Speak soon brotha and nothing but WELL EARNED success is on ur runway with the quality of work you provided us! -The "J's" read more

My carpet looks brand new! They are so friendly and professional, I would definitely use again but since my carpets look new it's unlikely I'll need them for a while! read more

Arcane Carpet Cleaners - Stairs were FILTHY. After... - Carpet Cleaning Near Me - Las Vegas, Nevada

We needed our office carpets cleaned but didn't want to skimp on cheap cleaner & get toxic chemical poisoning, Ephraim was made sure that did not happen! He was so transparent with what he uses & did not try to "look" at the area before he gave us a quote. They ended up being the best price, safest product, available on Labor Day! Thank God he works 24/7 because they are the best!! Thank you Ephraim read more

Ephraim did a wonderful job. His equipment is new and the condo smells fresh and clean again. He also hads a partner that cleaned it as well. Could not be happier with his timely service! read more

Arcane Carpet Cleaners - Carpet Cleaning Near Me - Las Vegas, Nevada