Overpriced parts 100$ for a part that's worth 20$ that I offered 50$ on and I was being generous…read morelol this guy is not the guy to buy e36 parts from as you can see from the other review

Hung up the phone on me, not professional. I asked him for a part which he didn't carry so he hung…read moreup after realizing he can't make money off of me.

My car battery died so someone drove me here to buy a new one…read more We walk in it's empty... Head straight to the register and there is a guy there Chanda or Chandra something talking to a young lady and they are both behind the counter. The dude absolutely did not acknowledge us! Like that's crazy. So my friend said hello good morning and the guy didn't even say pardon me excuse me like bro we standing directly in front of you for 2-3 minutes while you chatting like come on. Anyhow he brought the battery from the back at a certain point n it was all dirty n dusty n my friend said why is it so dirty. The guy said that's how it comes- but then another employee walked up and wiped down the battery with a rag which was nice. But why weren't we treated with fast attention and courtesy????? I really wonder.

This guy behind the counter discourages people from fixing their own car. He treated me like I am…read morean idiot. Not saying get rid of him but he has a job to answer questions to the ones that can't afford a mechanic so please guide them. Autozone won't recommend or go there ever again

Fast friendly service. I asked to have my battery checked and they assisted me even though it was…read moredark and cold outside.

Ordered AC Pro online to pick up in store. Waited 2 hours for the email. Decided to just go to…read morethe store and pick one up. Went in and after a short wait was helped by the associate, Jova. After buying one he was able to cancel the online order. I found Jova to be knowledgeable, polite and professional. My second time at this location and i will not hesitate referring family and friends here.

Came in on NYE & still GREAT customer service. I came in not having any clue what was wrong apart…read morefrom hearing a noise. They searched & then fully explained the problem to me and even showed me it. They didn't try to negotiate anything more and completed the job in 2 hours for an unbeatable price. I would definitely come back here again

I went here today for car inspection and tire rotation. Price was fair and everything went quick &…read moresmooth. Thank you Monkey Wrench!

NY Sound & Audio is Highly Recommended!!!!…read more UPDATE....... So I put the past and misunderstandings behind me and went back to NY Sound & Audio and they made things right. They welcomed me back with open arms and gave me the royal treatment. Anyways, They replaced a my blown subwoofer along with a cable head connection thingy and installed it at a reasonable price and in such a short time. I must be honest, I've always loved the quality sound they initially gave me and now it sounds even better!!!' I'm so happy we were able to mend things because I really love this place and they're like family to me Thank you for the excellent service!

The technicians who installed my dashcam were professional and courteous. They even wanted to know…read morewhere I wanted to install the cameras. Overall, a good experience.

Even though the place was busy with customers the staff was fast and accommodating. The place was…read moreclean and very organized. They have very good prices. I recommend this place for all ur automotive needs.

The customer service is great. They help you find whatever products you need for your vehicle. The…read moreservice is excellent.

Wanted to know the price to fix my left mirror. Staff was extremely informative and gave me the…read morelist of the price ranges. Helpful staff and reasonable price.

Was here on July 30 and had my windshield replaced. Not knowing that they are a full auto parts…read moreshop, I asked the front guy, Johnny, for a 1996 Maxima driver side seat and he had it, in stock, black power and Leather just like I needed it. The price he gave me was fair and my windshield came out great and the seat worked perfect. He was a little rough to speak with but he took good care of me as a customer so I didn't mind. These guys are good and know the car business real well.

Great customer Service! Outstanding, and the mechanic they have Is very trustworthy and hard workingread more

JJ provided excellent customer service & product knowledge. Needed a lightbulb for the blinker and…read morethe # I had was different. With effort and patience she was able to locate the correct clear bulb! Appreciate your time & energy.

I needed to buy some parts for my car and I was searching it online to see if I could have it…read moredelivered to my home. One of the parts had to be picked up in store only and wasn't available online. I opened the 'Store Locator' section on the webpage and found a store close by. I called and made sure they had the part before I went to go pick it up. They actually had all three parts that I was looking for and held it for me until I got out of work. I was too excited so I went on my lunch break instead. I picked up a pamphlet with their weekly deals just in case I see something I need. The employees were really chill and laid back and I hope to come back and get a good discount.

I called up for 2 belts on 06/22/15 which they said that they would get shipped on the following…read moreday, without having to make an order. I called on 06/23/15 and they gave me a estimated time when the delivery was going to be get in. I walked in and was helped by Jairo who was a pleasure to deal with.

Long time custom always shopping here & they did not put the military discount on. Disregarded it &…read moreblamed me for not showing them the card when I had it ready at my time of purchase. If you simply forgot just say that.

Has the potential to be a better place. The staff is horrible especially the main person that's…read morealways there, some older Indian lady from either Guyana or Trinidad who probably doesn't even have an high school diploma. She wears glasses, don't know her name. She has no customer service techniques/ability and doesn't try to help at all, she's aggressive when speaking with customers and have an attitude problem. This place needs a shake-up. I'll never shop here again because of her and it's not the first or, second time I've experienced such unprofessional service from this particular individual. I was this close :-( on blowing off on her. She even went as far as to tell another customer she doesn't change wiper blades that's not her job and there is a big sign on the front door that states the opposite. Maybe Advance Auto is to blame because they haven't trained their employees properly or she's just as lazy as a crab. The place is never stocked (btw) and is understaffed, I had to settled for mediocre car oil because Mobile 1 wasn't available and I just didn't have the time to go elsewhere because I had only one day off that week and was trying to cram everything into it. It even gets worse, there are no parking here, or shall I say insufficient. Please note, I have no problem shopping with Advance Auto, however, this location has reached its climax. I've had enough with it's piss poor customer service and some bloody person who makes minimum wage speak to you like you're an imbecile. I'll get her name and update my review soon...