Brought my car in 2 weeks ago to have all the windows tinted and was consulted by Carlos. We discussed what tint levels I wanted on al the windows, I left the car there and was told it would take 3 hours. After 3 hours I never received a call, so I decided to go pick up my car anyways. When I arrived I was told that they were finishing up and working on the back window; I waited 2 more hours there and wasn't happy. When they finally finished there were some small bubble, but was told by Carlos that this was normal and if they didn't disappear I could come back to get it redone. After 5 days there were still bubbles, so I contacted the business and setup an appointment to bring it in at 8am. The person I left the car with, said it would be done by 5pm this time. I returned at 4:45pm, since I didn't receive an update, and was told they were having issues with the rear window again. My car had been in their hands for 9 hours, no call, assured it would be done by 5pm, and still had to wait 2 extra hours. I wasn't happy with their service. Would I recommend anyone there?? Absolutely not!!! P.s. I understand getting customers is important, but what do you do with those customers when you receive them??? My advice, keep your customers informed of the status of their vehicle. read more

Was looking everywhere to have the apple play and most places told us we need to schedule a day that will take 2 weeks but when we called here and Jenny introduced herself as she picked up the phone, she was so helpful and called us back and gave us a quote and that same day we brought the car and in the afternoon it was done what a great find for us!! Great price!! read more

Touch of Class - Apple / android play stereo - Auto Parts & Supplies Near Me - Queens Village, New York

I got my car starter installed there. The first time the starter fell off the key chain-gone forever. But, the keychain they gave was flimsy. Went back and paid all over again to get it done a second time. Second time I changed the keychain to a strong one. The piece that connects the keychain on the starter broke so it can not even go on my keys anymore. Extremely annoying. read more

I have been going to these guys for a years now for mostly Window Tinting and other additions to the number of vehicles that I have had in the past. I recently went in to add XM SATELLITE radio to my car which didn't have it pre-installed...I was told that a "Unit"could added for $250.00 + $100.00_to install. To my dismay...the unit that was installed in my car is the same as the $79.99 unit sold on line!! I give them props on the neat and professional job...but...WOW...you got me on that one!! So...BUYER BEWARE!! read more

They've been in business over 25 years for a reason. Good work and good communication with the client. read more

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Brought my car to have a remote start installed and the car came back with body damage that they will not take responsibility for... Leave your car there at your own risk. They are rude and disrespectful people. read more

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I went to touch of class on Jamica ave and 212 to get a radio gps and back up camera installed. I could have not asked for better service. Great service! They treated me with respect and the work was behond my expectations I will be coming here for all my needs . Very recommendable. read more

Got a good deal to fix up my car, head lights, back up camera. Christian hooked us up real good. Great guy!

I've been looking for a place that will customize my Subaru XV Crosstrek , needless to say very few places in NY do this. A family friend suggested I try Rice Auto Boutique (same owner's I believe), they sent me over to Touch of Class. They were realistic on the time it would take given the customization I was requesting. Salo was professional and courteous. I could not have asked for better service! read more

Touch of Class - 2014 Subaru XV Crosstrek w/ custom bars. - Auto Parts & Supplies Near Me - Queens Village, New York

TOUCH OF RIP OFF! They should call this place!Avoid this place! Nothing but a pure rip off! Everything is overpriced. Zero customer service after they finish ripping you off. Worst mistake I made was trying to give this local place my business. Always trying to sell you stuff you didn't ask for. Had to take my car back to them 3 times for a simple repair just because they were too lazy to do it right the first time. Had to pay for a cab back of forth on 3 separate days because of they're laziness and unprofessional. My alarm was poorly installed. Not even a year and I begin having issues. So they Chris and Salo want to charge me $100 just to look at it??! Bs! Took my vehicle to van Wyck and Jamaica Avenue to the audio Sound and security accessories and they did it for FREE! An alarm they didn't even install! Still waiting on a call from that thief Salo! This place should be shut down! AVOID THIS PLACE! Do you due diligence and take to ppl who know what they're doing and not trying to sell you crap that is overpriced! You guys are the worst and should be ashamed of yourselves! Oh and Chris get your LIES straight because what you said on Friday your disrespectful unprofessional ass changed today! You have rats in this place day and night! read more

I had a great experience with touch of class everyone at the shop was very accommodating they have good prices too, my remote car starter was installed in a timely fashion and everything is working great. I will highly recommend. read more

I have never posted an online recommendation before, but I had to. I have been to Touch Of Class before, I am a returning customer for the past 15 plus years. Not only myself, but family and friends as well. I have always received top notch quality and service with top notch professionalism and courtesy. This is not a place like others where they continue to try to up-sell or "trick" you into a purchase you don't want or need. I am also not a person to fall into that trap. Whomever does read this, please pay this establishment a visit.. I do not work for them and I am not being paid to write this. Also, I would like to add that this is my second time here in one month to have another install done on another vehicle..!! - Nigel, Satisfied Customer.. read more

Everyone at Touch of Class are perfect gentlemen! Told me exactly what I needed at reasonable prices. Understood I had to wait for my service and my car finished sooner then I would have expected. Could not have been happier with their service. read more

I took my 2011 Mazda 2 for HID lights and Viper installation last week These people are the greatest of the greatest when it comes to customer service all the way to the technical aspect of service. They will always walk u thru step by step of how their products work. Always are very patient and kind to all their customers. I will be going back to get more work done. For anyone looking to install any gadgets of any kind, do yourself a favor and go to them. read more

My first time going to Touch of Class. Made an appointment a couple of days beforehand and the customer rep explained the process and was upfront about any additional fees that I may have to pay. For me, my car due to its old age required an additional item to bypass the alarm system. Left my car there around 9 am picked it up by 1 pm. Had the pleasure of meeting Sal when I arrived there. He too explained the installation process, asked me if I had any questions, gave me his card in case I needed to reach him, and when I arrived, showed me the features for my new car remote. All in all, great service from start to finish. They should offer deals on their other services. The autostart is definitely helpful for me because prior to it, those cold, early hours of the morning would have me doubt whether going to the gym was the best decision in the morning. Now, when I get in my car, it is warm and all systems are a go! read more

Stay away. Called and asked about getting lights installed. Told me to come in and when I did he made me wait and helped customers who came after me. Showed him what I needed and they didn't know what they're talking about. Tried to charge me 3X what other shops did. read more

Touch Of Class 1989 is the spot to go to for your car tints. I've been here before with my 98 Acura Integra and they took the time and care to make my car stand out; no warping or bubbles and I've had the tints for 3 years. Now, I came back with my 2015 car and the only place I trust is Salo and crew at Touch Of Class 1989 to do all my tints. You're in good hands with Salo read more

Earlier today I went to A Touch of Class to get a car starter installed into my car that I recently purchased from Groupon. I had a 9:00AM appointment and I was promptly greeted by Salo one of the managers. When I mentioned my name he knew right away about my appointment details and was quick to handle my car's needs. Salo was very personable and very friendly. He gave me a realistic time estimate on how long my car would take and I planned my day accordingly. Salo called me right on schedule and when I went to pick up my car he was quick to my needs once again. The Groupon purchase came with only one car remote but I had asked Salo for an addition unit which comes at an addition cost. Salo had already processed my payment, but he was nice enough to throw in second remote for free. Now that is what I call A Touch of Class. I will definitely return to A Touch of Class for my car needs. Also i will be recommending this establishment to my friends. read more

Only giving 1 star because yelp has no option to give 0 star. I went to this place to get my front bumper guard adjusted. I meet this Salo guy who tells me it must have been hit by someone. I told him it wasn't hit by anyone and that it was put on too close to the bumper by someone else. This salesman kept harping on the same idea repeatedly that my car was hit by someone on the street to the point to make me feel like I was lying about my bumper guard situation. Then he gives me his estimate. He wanted me to charge full hour of his time at 125/hour saying it may take 1 hour or longer. I told him both of my bumper guards were put on in less than hour by someone. He goes on to tell me that's impossible and there is no way he can guarantee that it can be done in 1 hour. Reluctantly agreeing to his estimate I gave him my car and without any surprise to me within half an hour this guy bring my car back fixed. He offers me my car keys and without any shame ask to come see them again if I have any other work. And I thought to myself what a bunch of CROOKS these people are!!!! They have no shame!!! Neither I will ever return to this place for anything and nor I advise anybody to go here!!! I also had previous experience with this place couple of years ago for a big job (speakers, amplifier, tinting, and HID conversion) that cost me 300-400 more than it would cost me anywhere else in the market. And yet again I went to them one more time not knowing any better simply because their shop is very close to me but NEVER AGAIN!!!!! Steer Clear of this place!!! This place should be named Touch of Ripoff!!! read more