My go-to mechanic. They work on all of my cars. High integrity, no games and they stand behind…read moretheir work. Craig is top notch and communicates. Encore seems to use only OEM parts when available, so no cheap knock off parts are used. If you plan to drive your car until you wreck it, like I do, it pays to get it done right the first time. My 2003 Tacoma has 350k miles on it and runs likes its new. Thanks to Craig and Henry for keeping my fleet running!

We had been to two other repair shops...both said we needed a new battery. The car still wasn't…read moreworking and died in our driveway. We had it towed to Encore per a recommendation of a friend. They checked everything out. It was the Alternator! and a few belts. Plus the brakes were needing to be replaced. It was worth every penny to have my car back and running. I got it home and the A/C was out. So I took it back and they fixed it for FREE. (It was just a small adjustment.) For once I feel like we are getting quality, honest service. Thank you do much, Encore!!!

I have only been there twice but I may have them do my regular service on my O7 Mustang I went in…read morethere a few days ago to see if they could do some quick work on short notice and I told them that my AC fan on our F 150 was making a noise they because my wife needed a vehicle with a working AC because her other one was in another shop in Meridian. They told me that they would try I waited there for the vehicle and they took care of the problem In less than an hour. Most other shops would not even consider getting something done on short notice like that. I am very happy with their service.

WHIT'S HAS LOST ME AS A CUSTOMER Over the last couple years…read moreI've taken both my Ford truck and my Honda CRV to Whit's and until now, didn't have any problems. When I went to sell the CRV in May of this year ('26) a prospective buyer took it to a local Honda dealership for pre-sale inspection. The buyer came back to me saying it needed extensive work, including the rear rotors and brake pads. Not having had good results at dealer's shops in the past, we took it to another mechanic (more conveniently located in Boise). That mechanic said most of the work that the dealer said needed to be done did not need to be done, but that the rear rotors and brakes did, in fact, need to be done. I had already secured a new buyer in Oregon and was under a time constraint to complete the purchase, so I had the Boise shop do the work. Two days after the car was fixed, I completed the sale of my CRV to the customer. Later, when looking at our paperwork file for the CRV, I realized that I paid Whit's $232.00 to do the rear rotors and brakes just recently in September of 2025; it had only been 5,000 miles since they purportedly did that work. And yet, both the Honda dealer and a separate mechanic each said that the rear rotors and brakes needed to be done. Because the sale of the CRV happened quickly, we did not have the opportunity to take the car back to Whit's before I paid the Boise mechanic to do this work. Hoping they would address the overcharge, I stopped by Whit's and asked them what they could do to make this right. Their repeated answer was, "without seeing the car, nothing." When I told them that two separate auto shops agreed separately that the rear brakes needed to be re-done Whit's still refused to address the situation. When I suggested that one simple way to redress their oversight was to offer me a free oil change as a token they still refused. (An oil change would be about half the cost of rear brakes and rotors, to me, but it would have represented some ownership of their failure and would have been a gesture of good will.) Then, on the computer, Whit's checked their records. It wasn't one of their two less capable mechanics who had done my CRV's rear brakes six months ago, it was their "best" mechanic. But the testimony of two separate auto shops makes clear that Whit's either didn't do the work at all or did such a bad job of it that it had to be redone 5,000 miles later. And that was from their "best" mechanic. An hour after I got back home Whit's phoned me. They wanted to see the receipt from the Boise mechanic's shop, to verify that the rear brakes & rotors had been done. I e-mailed that receipt to them. Yes, Whit's saw, the Boise shop did the brake work. Still? Whit's said that since they didn't actually see the CRV they would not do anything to redress their mistake. If you were charged for work that needed to be done just six months later what would you think? Would you return and do business with a company that refused to address their (at best) oversight?

This location is the best of the Big Os in the Treasure Valley! The staff are awesome, friendly and…read moreprofessional. They know what they're doing and they communicate clearly about what work is required and how long it will take. Also, they are the only location that has nitrogen gas for your tires.

I always bring our work trucks into Big O Tire. Not just because we are in an account, but because…read morethe excellent customer service, and quality of work their technicians are putting out. So many times we have had situations where we need the vehicle done now. They never push off other customers, but always get us taken care of same day, enabling us to continue our business too. This means a lot to us. The two women and one man in the office really took care of me today and got me back on the road, a soon as humanly possible. Even going out to Nampa to get a tire from their warehouse, just to accommodate my needs, in a pinch. Thank you Keaton, Courtney, Sydney for always taking care of us at Valley Glass. I wouldn't recommend taking your vehicle anywhere else if you need tires, or some other work done as well.

Awesome service from these guys! Nothing but good things to say about Mat, Brandon, and TJ. Their…read moreprofessionalism and friendliness make the whole experience smooth and stress-free. On top of that, their pricing is fair and competitive, which is rare to find these days. I was also amazed to learn that they've been serving the community for nearly three generations -- and you can really tell they take pride in what they do. It's not just great service, it's great people who are genuinely pleasing to do business with. I couldn't recommend them more highly

Place sucks, came in for a pre purchase check they delayed the time the car was supposed to be…read moreready 2 separate times and the guy at the desk was chill but the guy working on the car was rude.

Never had any more issues after R&R repaired my Front Catalytic Converter. They were honest and…read moreexperienced. They told me to get the original part from the dealer or else I would have more trouble And I trusted their advice. The converter was pricey from the dealer but I trusted the process. During the Labor R&R, I was able to sit and wait through the labor after bringing my OEM Part. Service was good, however I did sit outside in the sun...Btw, my personal mechanic "Preston" recommended R&R to me.

These guys are fantastic. They are very friendly. Show you everything they did . And they work…read morewith you . Their prices are reasonable. I really can not say enough good things about them . They never made me feel less then and went over every option with me .

We have worked with Restoration Rods for over a year while our Daughter is living in the Boise area…read morewith a very old, rusted 4runner.. They have been fantastic, honest and incredibly helpful. Their service quality is fantastic. Highly recommend!

The only place I trust to work on my SN95 series Mustang. The skill level of the mechanics is…read moreexcellent (not just part replacers!). I typically do all the work on this car myself but use Restoration Rods when I need professional help. Highly recommend this business.

Tom and Tammy have taken care of generations of our vehicles - highly recommend! Spark plugs, oil…read morechanges, control arms, shocks you name it

I used to take my cars here. Always 100% repaired my cars on time and to quoted price.read more

Car broke down on a road trip and it was towed here. Dealt with Jennifer who was super helpful and…read morepatient who waited past closing time even. Would definitely recommend these fine who folks who clearly care about customer service and earning your business.

I had my car towed in to these guys and they diagnosed my car and replaced the fuel pump. They were…read morevery friendly and Ace even came to pick me up from my place and gave me a ride back. He also put some gas in my car to test drive it and didn't charge me. When I went in to the shop it looked like they have a thriving business going on so everyone must like their service with a smile. I wasn't familiar with any mechanics in the area since I just recently moved back here after loving in Eagle and Nose the last few years. I paid more than I would have liked to but Inflation had caused everything to go up. I'm sure they are inline with the industry standard for the cost of their work. I guess I'm just cheap in my old age. Anyway they were great and went out of their way to get me up and running again. Thanks Guys and Sara.