Great people helped me out no problems Very professional…read moreand nice people Price was exceptional

I continue to get the very best service at my hometown, auto mechanic, 27th Street automotive. The…read morestaff is friendly and conscientious of my schedule, they always give me fair and practical advice about the mechanicals of my vehicle and ways that I can keep it running top notch. I wouldn't go anywhere else!

Oh my goodness, I am BEYOND pleased with my experience today at Western Auto Service!!…read more I will start and end by sharing my interaction(s) with Jacqueline, my service advisor. I scheduled my appointment over the phone and Jacqueline was so kind, positive, and professional. She is very knowledgeable while at the same time, so easy to communicate with. Upon arrival today, Jacqueline greeted me by my name, was incredibly engaging, and took charge to get my service done! My technician was amazing! He was as fast and efficient, while taking the time to answer my questions. The waiting area and office is inviting and comfortable, complete with a beautiful array of snacks, cold bottled water, and a Keurig with all the fixings. My wait was short and the price was beyond reasonable given the service I was provided. I had the pleasure of seeing Alex again, one of the owners (husband:), which was lovely. Upon departure, Jacqueline bid me goodbye warmly, making me even more certain that I will be returning for all of my vehicle maintenance and repairs!

Positive... very Nice people and helpful!!! Negative…read more.. prices charged and quoted higher than LM Dodge Service. Dodge $99.00 oil change...Western Auto quoted $149. Western Auto charged $298 to diagnose check engine light.... Dodge quoted $198 Western Auto Quote for Intake Manifold replacement was $2882 plus was told this required an oil change @ $149.... (oil changed less than 1000 miles ago)... Dodge quoted $2570 no oil change required. Not adverse to supporting a small business but probably not this time. $600 difference all in. Granted Dodge Ram 1500 EcoDiesels have a history with needing costly repairs -- Hopefully do not end up regretting my decision to go with a dealer, but as evidenced by my purchase of the ecodiesel, I may not have a strong track record with making good choices

Reliable and honest. Mike and everyone there consistently provide the best customer care and…read moredependable service. They are always friendly and helpful, and keep our car running great. We will always return there for all work on our car! Highly recommended!

Mike took great care of us with my daughter's car. They fast responsive and fair I highly recommend…read moretheir services we will definitely use them for anything that we need in the future!

This place is wonderful. They have saved me thousands in car repairs. Jodi and Heather are super…read morenice. I highly recommend Precision Automotive to everyone.

Realized the belts in my Delica were on the verge of failing, and I was in the middle of a road…read moretrip. They got me in right away, replaced all three belts, and I was on the road by noon. They were efficient, friendly, and saved my trip! A few days later I got a text from them checking to make sure things were ok with the van, and asking how my trip was going. Top-notch care from Precision Automotive.

After moving to idaho I needed to remove my out of state license plate. However the bolts holding…read morethe plate were so badly rusted that they could not be removed with a simple screw driver. I called various mechanics in the area and was quoted as high as 130$ at other auto mechanics for time and labor depending on how long it took. I felt that was too pricey for removing 4 screw bolts so I searched the highest rated mechanics in the area and found heritage. I called and explained my predicament and they told me to bring the car over and they will try and remove the plate free of charge. So I drove over and sure enough one of the kind mechanics was able to use some type of clamp device to carefully remove all 4 rusted bolts. Then he put the idaho plate on for me with temporary screws and let me know where I can purchase the new bolts I needed for my car. The whole process took around ten minutes and he said I didn't owe them any money, they were happy to help. I am so impressed with this company and their customer service and willingness to help someone. I will go here for all my auto needs and services in the future.

They lack integrity. They led me to believe they would install the parts I provided- with no…read morewarranty, and I agreed. After charging me 160 to diagnose that the parts I supplied were actually needed, they changed their minds and said they changed the policy on customer supplied parts several years earlier. They generated an over $5,000 estimate on a car worth $3,000. Wasted my time and my money. Would not recommend.

I have only been there twice but I may have them do my regular service on my O7 Mustang I went in…read morethere a few days ago to see if they could do some quick work on short notice and I told them that my AC fan on our F 150 was making a noise they because my wife needed a vehicle with a working AC because her other one was in another shop in Meridian. They told me that they would try I waited there for the vehicle and they took care of the problem In less than an hour. Most other shops would not even consider getting something done on short notice like that. I am very happy with their service.

WHIT'S HAS LOST ME AS A CUSTOMER Over the last couple years…read moreI've taken both my Ford truck and my Honda CRV to Whit's and until now, didn't have any problems. When I went to sell the CRV in May of this year ('26) a prospective buyer took it to a local Honda dealership for pre-sale inspection. The buyer came back to me saying it needed extensive work, including the rear rotors and brake pads. Not having had good results at dealer's shops in the past, we took it to another mechanic (more conveniently located in Boise). That mechanic said most of the work that the dealer said needed to be done did not need to be done, but that the rear rotors and brakes did, in fact, need to be done. I had already secured a new buyer in Oregon and was under a time constraint to complete the purchase, so I had the Boise shop do the work. Two days after the car was fixed, I completed the sale of my CRV to the customer. Later, when looking at our paperwork file for the CRV, I realized that I paid Whit's $232.00 to do the rear rotors and brakes just recently in September of 2025; it had only been 5,000 miles since they purportedly did that work. And yet, both the Honda dealer and a separate mechanic each said that the rear rotors and brakes needed to be done. Because the sale of the CRV happened quickly, we did not have the opportunity to take the car back to Whit's before I paid the Boise mechanic to do this work. Hoping they would address the overcharge, I stopped by Whit's and asked them what they could do to make this right. Their repeated answer was, "without seeing the car, nothing." When I told them that two separate auto shops agreed separately that the rear brakes needed to be re-done Whit's still refused to address the situation. When I suggested that one simple way to redress their oversight was to offer me a free oil change as a token they still refused. (An oil change would be about half the cost of rear brakes and rotors, to me, but it would have represented some ownership of their failure and would have been a gesture of good will.) Then, on the computer, Whit's checked their records. It wasn't one of their two less capable mechanics who had done my CRV's rear brakes six months ago, it was their "best" mechanic. But the testimony of two separate auto shops makes clear that Whit's either didn't do the work at all or did such a bad job of it that it had to be redone 5,000 miles later. And that was from their "best" mechanic. An hour after I got back home Whit's phoned me. They wanted to see the receipt from the Boise mechanic's shop, to verify that the rear brakes & rotors had been done. I e-mailed that receipt to them. Yes, Whit's saw, the Boise shop did the brake work. Still? Whit's said that since they didn't actually see the CRV they would not do anything to redress their mistake. If you were charged for work that needed to be done just six months later what would you think? Would you return and do business with a company that refused to address their (at best) oversight?

My wife and I were first time customers of Driven Automotive. We recently moved to the area and…read morewere looking for a professional automotive mechanic to build a relationship with. Driven Automotive exceeded expectations. The barometer for me is always customer service. From the first impression, service writer Steve Lee knocked it out of the park. I requested service on my vehicle on short notice and Steve was kind enough to place me on a waitlist. Not expecting a call back, he did indeed and squeezed my vehicle in the next day. The Driven Automotive facilities are modern, well maintained, and make it obvious that customer impressions matter to them. Steve conveyed clear understanding of our maintenance needs and gave us clear expectations. Ultimately, Driven Automotive didn't try to upsell me on service not readily needed and provided solid advice and guidance on potential future service. The credibility already established from the first phone call gave me confidence that Driven Automotive are pros interested in letting their work product and reputation be their greatest selling point. We were really impressed and planning to be loyal customers moving forward with all our vehicles!

Super awesome staff! Very kind and went above and beyond to help me out. Thanks guys! I appreciate…read moreit!

Tom and Tammy have taken care of generations of our vehicles - highly recommend! Spark plugs, oil…read morechanges, control arms, shocks you name it

I used to take my cars here. Always 100% repaired my cars on time and to quoted price.read more