Great people helped me out no problems Very professional…read moreand nice people Price was exceptional

I continue to get the very best service at my hometown, auto mechanic, 27th Street automotive. The…read morestaff is friendly and conscientious of my schedule, they always give me fair and practical advice about the mechanicals of my vehicle and ways that I can keep it running top notch. I wouldn't go anywhere else!

Had some car issues. Took it have it looked at. Guys are super friendly and they are honest and…read morekeep you informed through whole process. Prices are reasonable. Sam Glos is an amazing mechanic!! His work is impeccable. Sam is an excellent mechanic and valuable to the company and every customer that needs automotive expertise!!

I have nothing but praises for these guys. Any issue I've had with any of my vehicles they were…read moreprompt and reliable to fix them quickly as well as keep me informed along the way with any repairs. Special shout out to Joe, who's become "my go to guy" for all my problems. Courtesy and friendly service seems to be top priority. Really feels like old Idaho service. Will never go to any other mechanic again. Great job all of you!

I have only been there twice but I may have them do my regular service on my O7 Mustang I went in…read morethere a few days ago to see if they could do some quick work on short notice and I told them that my AC fan on our F 150 was making a noise they because my wife needed a vehicle with a working AC because her other one was in another shop in Meridian. They told me that they would try I waited there for the vehicle and they took care of the problem In less than an hour. Most other shops would not even consider getting something done on short notice like that. I am very happy with their service.

WHIT'S HAS LOST ME AS A CUSTOMER Over the last couple years…read moreI've taken both my Ford truck and my Honda CRV to Whit's and until now, didn't have any problems. When I went to sell the CRV in May of this year ('26) a prospective buyer took it to a local Honda dealership for pre-sale inspection. The buyer came back to me saying it needed extensive work, including the rear rotors and brake pads. Not having had good results at dealer's shops in the past, we took it to another mechanic (more conveniently located in Boise). That mechanic said most of the work that the dealer said needed to be done did not need to be done, but that the rear rotors and brakes did, in fact, need to be done. I had already secured a new buyer in Oregon and was under a time constraint to complete the purchase, so I had the Boise shop do the work. Two days after the car was fixed, I completed the sale of my CRV to the customer. Later, when looking at our paperwork file for the CRV, I realized that I paid Whit's $232.00 to do the rear rotors and brakes just recently in September of 2025; it had only been 5,000 miles since they purportedly did that work. And yet, both the Honda dealer and a separate mechanic each said that the rear rotors and brakes needed to be done. Because the sale of the CRV happened quickly, we did not have the opportunity to take the car back to Whit's before I paid the Boise mechanic to do this work. Hoping they would address the overcharge, I stopped by Whit's and asked them what they could do to make this right. Their repeated answer was, "without seeing the car, nothing." When I told them that two separate auto shops agreed separately that the rear brakes needed to be re-done Whit's still refused to address the situation. When I suggested that one simple way to redress their oversight was to offer me a free oil change as a token they still refused. (An oil change would be about half the cost of rear brakes and rotors, to me, but it would have represented some ownership of their failure and would have been a gesture of good will.) Then, on the computer, Whit's checked their records. It wasn't one of their two less capable mechanics who had done my CRV's rear brakes six months ago, it was their "best" mechanic. But the testimony of two separate auto shops makes clear that Whit's either didn't do the work at all or did such a bad job of it that it had to be redone 5,000 miles later. And that was from their "best" mechanic. An hour after I got back home Whit's phoned me. They wanted to see the receipt from the Boise mechanic's shop, to verify that the rear brakes & rotors had been done. I e-mailed that receipt to them. Yes, Whit's saw, the Boise shop did the brake work. Still? Whit's said that since they didn't actually see the CRV they would not do anything to redress their mistake. If you were charged for work that needed to be done just six months later what would you think? Would you return and do business with a company that refused to address their (at best) oversight?

The service here is outstanding! After such bad dealership issues I found these guys and I'm so…read morehappy. They take care of everything you need from an oil change on up. Their pricing is on point and the guys are super friendly. As a woman I worry about getting taken advantage of since I don't always know as much mechanically as most men but they don't try to sell you anything here or fix anything that's not broken. This shop has my business for life.

Great customer service and when there's an issue and you still get great service that's the biggest…read moreproof. I came in to fix a flat and wanted to know how much it would cost if I added the tire rotation. They quoted me to fix the flat for free and charge for the rotation and calibrating the sensors to new tire positions. Great deal and I accepted. The problem came when they came back to tell me they were done with the rotation but I needed a new tire. I'm in a money crunch this week and I can't buy the new tire. Actually I didn't want to buy just one new tire. I prefer 2 new ones because the tires have about half the wear of new. I can't afford 2 new tires. I'll need to buy a used tire with 6/32 tread and have it mounted and rotated in with these. But unfortunately they hadn't checked the tire to be sure it was good for a flat repair first. That put me in a jam. I came in for a flat repair and was getting a deal which is why I chose to rotate tires as well. Now there's no deal. Everything has changed. I spoke to a manager and he was very gracious. Both the young men actually were very professional and I was quite impressed. Lately it seems if there's any issue no matter what business it is, the employees get nasty. Even if I'm very cool about it, they're very defensive and even aggressive post Covid. Customer service is so different post Covid. But not these guys. I think the manager was Lonnie and I wish I could remember the other young man's name. He wore glasses. I appreciate these guys understanding my disappointment and they offered to waive the charges on the rotation and just put my spare back on. They also put plastic bags on the rim and tire so they wouldn't get the interior of my vehicle dirty. That was totally unexpected since I put the tire into the back without a cover to begin with. 5 stars for this tire shop. They are all so nice and their prices are very reasonable. I definitely recommend them for anyone trying to find a trustworthy reasonably priced tire store.

I don't leave reviews ever, but the professionalism and flexibility Caldwell Automotive has shown…read moreis incredible. They have been nothing short of helpful, transparent, and honest when it came down to pricing, vehicle issues, and possible next steps. 15/10 would recommend their business for your vehicle needs, they have mine and I will continue to recommend them to friends and family.

Car broke down on a road trip and it was towed here. Dealt with Jennifer who was super helpful and…read morepatient who waited past closing time even. Would definitely recommend these fine who folks who clearly care about customer service and earning your business.

My wife and I were first time customers of Driven Automotive. We recently moved to the area and…read morewere looking for a professional automotive mechanic to build a relationship with. Driven Automotive exceeded expectations. The barometer for me is always customer service. From the first impression, service writer Steve Lee knocked it out of the park. I requested service on my vehicle on short notice and Steve was kind enough to place me on a waitlist. Not expecting a call back, he did indeed and squeezed my vehicle in the next day. The Driven Automotive facilities are modern, well maintained, and make it obvious that customer impressions matter to them. Steve conveyed clear understanding of our maintenance needs and gave us clear expectations. Ultimately, Driven Automotive didn't try to upsell me on service not readily needed and provided solid advice and guidance on potential future service. The credibility already established from the first phone call gave me confidence that Driven Automotive are pros interested in letting their work product and reputation be their greatest selling point. We were really impressed and planning to be loyal customers moving forward with all our vehicles!

Super awesome staff! Very kind and went above and beyond to help me out. Thanks guys! I appreciate…read moreit!

Perfect Fit or Perfect Shit?…read more I've hesitated to make this post, but after today I feel people deserve to know my experience. In November, I had my valve cover gaskets replaced. Less than a year later, I went to change my spark plugs and found a large amount of oil in every spark plug well except two. Now I'm having to replace the valve cover gaskets all over again myself. That's not even the worst part. I also had my entire suspension replaced there in November. Within about a week of driving, one of the struts came up through the wheel well, leaving a huge hole that had to be repaired. On top of that, I later discovered my right front brake caliper wasn't even bolted on. These aren't minor mistakes, they're serious safety issues. If you want a shop that stands behind its work and you want your vehicle repaired safely and correctly, I cannot recommend taking your vehicle here based on my experience. I gave them my trust, and now I'm paying to fix their work myself.

Very dishonest people. Will cut corners and do half ass job charge you top dollar while not double…read morechecking their work. They dont know how to add oil back into your car nor do they know how to reconnect brakes. Will mess up then try to blame it on you. Patrick is a . Beware.

Read your response Roel and as I mentioned to you and Jeff I do not daily drive my truck, my trip…read moreto lucky peak and McCall is how it had the 600 miles. Other than the 2 trips it sits in my garage and I told you both this. Second the very small indentation you tried to point out I was aware of as well as a similar one on the driver back quarter panel. Your attempt to somehow point out that I am not aware of something of other blemishes is totally ridiculous and does not prove anything but a sad attempt to deflect. Third, no response regarding something so basic as making sure the customers hood is closed before leaving your shop. Sip, nothing regarding that mistake Roel! As I said in my initial review, very put off by approach and comments and will not recommend them nor will I ever take a vehicle back to them.

I wanted to give a huge thank you to Jeff and the rest of the team at Morales Repair. I have my…read moredrivers side manifold go out on my Ram, and they got me in the following week. They got my truck squared away ahead of time and kept me updated throughout the process. The prices are absolutely fair, and it was so nice interacting with a legitimate shop that doesn't try to gouge you on pricing or unnecessary repairs. With their vehicle inspections, they caught an alignment issue that I had been worried about for a couple years and was promised by another shop that it wasn't a problem. They recommended I take it to Big O next door and just as they had thought, the alignment was severely off. I has been driving like this for almost 2 years and no other shop caught this ! They have earned a customer for life and I will be coming here for all my repair needs. Truly lucky that I found this place and I would 1000000% recommend them.