On November 19, 2024, I entrusted my vehicle to Mando's Automotive for extensive engine repairs…read more The shop owner provided a repair estimate of $6,000, for which I paid a $3,000 deposit, with the understanding that the work would be completed within 3 weeks. The agreed-upon repairs included replacing piston rings, connecting rod bearings, resurfacing fuel injectors, and addressing issues with cylinder 3's heads and valves. December 2024: The shop requested additional money to complete the repair, claiming the need to order more parts from Audi. January 28, 2025: The owner confirmed receiving the necessary parts,  February 7th he stated he had an emergency and had to leave the country. February 21 2025: we visit the shop and I discovered my engine disassembled, with parts ordered from China rather than the promised Audi components. After expressing concern, I reluctantly agreed to have the engine reassembled, understanding I might lose the $3,000 deposit but fearing further losses. The owner promised the vehicle would be ready by March 3, 2025, along with the original contract and replaced parts. March 3rd 2025: scott from the BAR visit the shop to obtain the contract and it was closed.  Mando told him he was ill March 4, 2025: After following up, I was informed of a new issue with the rear tensioner, requiring another part. Mando claimed to have the part and promised to finish the repair.  He also confirmed he was not going to try and take any more money since he didn't complete the repairs. March 10, 2025: The shop was closed and is reportedly staying closed for the week, leaving my vehicle in pieces. I have since contacted local law enforcement, who indicated this may constitute embezzlement, and the Bureau of Automotive Repair (BAR) has already issued a citation against the shop. In the meantime: My vehicle remains undrivable and disassembled for 4 months. I had to purchase another car, spending $5,000 on alternate transportation. I am left without my $3,000 deposit, with no resolution in sight. My 2014  Audi Q7 with 109k miles current market value is approximately $10,000 I have no vehicle to this day and no one will help me.

Mondo's is simply the best mechanic I Have ever had. He has…read moreworked on several of my vehicles over the years. There are no games with him he tells you what's wrong and fixes it with first time quality! You will never get " could be this or that let's replace this first crap". He has literally worked on 20 or more of my vehicles through out the years and I have never had to go back to him for the same problem never. When you find a Master mechanic like Mondo that can fix anything fro Mercedes to my Diesel F-250 there is usually a wait because others have also discovered just how good he is. Trust me he's worth the wait.

I used big rob to have some work done on my truck. I was really hesitant and put off having the…read morerepairs done for a few years because finding good help up here in the high desert is pretty tough. People (even businesses) I find are shady. I still took a shot at big rob and he DIDNT disappoint!! He replaced my steering gear box and hydroboost on my Silverado for a competitive price in the high desert. He had a great turn around on the project and communicated greatly. It's been a few months since he's completed the work and I have had to request some warranty work BUT rob was welcoming and quick to address the issues. The issues were related to the parts and not his work. Even when he was busy he still got it "in and out" same day or next day. I'd highly recommend rob for any mechanical work as he is honest, caring and professional. Thanks again rob!

Very fair! Used for years. Would definitely recommend and use for all my repairs. Rob is…read morecommunicative and there were no surprises with the bill

The only place I trust in the HD!! Good customer service, very good with communication and won't…read moretry to scam you for your money. Thank you so much for taking care of my car.

I had between $10-$15k of work done at this shop. Everything they touched that can leak oil is and…read morethey never responded when I got the diagnosis for the 6 known leaks. Both turbos on my f150 are leaking oil after they replaced them. The oil pan and plug are both leaking after they replaced them. The valve cover is STILL leaking after I asked them to replace it. There is another leak unrelated to them, at least I think it is unrelated, on the timing cover. I told them I suspected leaks and they made up excuses like oil spilled in the bay. When the leaks were discovered they never responded and haven't since. There were smaller issues like repairs taking weeks that should have been days. Not doing work they charged me for like a smog check.

I'm really disappointed with the service I received at Firestone in Hesperia. I brought my car in…read morebecause it was shaking heavily when braking over 70 mph. They told me I needed new brakes and rotors, and since I was about to move to Arizona, I agreed and spent nearly $2,000 to make sure my car was safe for the drive. Unfortunately, the issue wasn't fixed at all. Once I got to my new city, I took my car to another Firestone, and they found that the rotors installed were slightly warped and two of the brake pads had actually been installed backwards. I'm grateful that Firestone in Oro Valley is correcting the issue, but this could have turned out much worse if I hadn't caught it. I would not recommend going to the Hesperia location if you value your safety and your money!

We have been coming to this Firestone for years. We are very happy with the service and what feels…read morelike personalized service. It's like Cheers coming in, Ricky the manager and staff remembers us and calls us by name and provides great service. All work has been top notch, we have no complaints and recommend this establishment.

This shop is excellent. Chris and Brian are both great guys. I highly recommend this shop to anyone…read morelooking for a good, solid place to get work done. Please do yourself a favor and take your car to A & A Any Car instead of those liars at Kay Jay (they damaged my brand new car and did some highly unethical stuff afterwards).

Took my truck in for a AC issue. They evacuated my system and refilled it. $320 to find out that…read morewas not the issue. That did not change a thing. They stood and stared at my Truck for a hour and tried to guess at the issue and then quoted me $1200 to replace my cooling fan. I left feeling like these guys were clueless. I took my truck to Freedom Auto repair with Jermey. Literally, 5 minutes later he told me what the issue was. It had nothing to do with the fan at all. Gave me a detailed breakdown down of the issue. Truck AC is good for a fraction of the cost these fools wanted to charge me. BTW, I mentioned to Brian at AA that his good rating was impressive. His response.... Yeah we pay a lot of money for those reviews.

Where to begin with the amount of kudos and appreciation for HD Auto Transmission. From the time…read morewhen I called in for a quote for transmission rebuild and spoke with Emily, she was very thorough, polite, very helpful, and provided exceptional customer service! Ethan, the Man, the Myth, the Legend! If you want quality, honest and trustworthy work done for you, come see Ethan! He is extremely passionate and knowledgeable about his craft, he will explain in layman's terms how things work and you can see the level of pride he takes in his work! I am elated to have found such a great Team that I can rely on to keep my toys and family vehicles safely on the road! Much appreciation to you all!

Honest no BS when servicing your vehicle and their prices are very reasonable ! Will be taking my…read morevehicle here!

Fast easy honest as always. Will always beat everyone's prices. Been out go to since we met.read more

Went in for a diagnostic for my Scion Tc and Richard went above and beyond to help us understand…read morethe issues with my car he was very honest and helpful thank you Richard

great service done here highly recommend very military friendly will be coming here for any car…read moreissues

Recently took my Kia optima in because the A/C was blowing a bit warm. Russ and Cole diagnosed the…read moreissue and promptly fixed my car. After being told by other mechanics around town that it'll take a few days until they look at it, Advanced Auto was there for me. I saved money, and was done much quicker. Thank you!