Pros ----- *…read moreResponsive to Communication (emails, texts, phone calls) * Adheres to schedules and deadlines. (The workers had to adapt to utility work being done on our street with rolling blackouts through the day) * One day install (~1800 sq ft) * Complete cleanup of work * Professionalism all the way around. (Owner and employees) Cons ----- No itemized invoice. (Can make dealing with insurance difficult. Owner itemized items upon request. This point doesn't warrant any deduction in rating) Summary ----- The process with Roof MD from start to finish was painless. I knew what to expect every step of the way. The roof itself has received complements from a variety of people, from random strangers to those in my everyday dealings. They have earned a lifelong customer here.

Came as promised and provided a no cost roof inspection of a home my son is buying. Was friendly,…read moreand very honest. Turns out roof was not as bad as we thought! After the holidays we plan on hiring them to make the roof repairs.

In 2013 we were in need of a new roof. We live in Hendersonville and had trouble finding someone…read moreto respond to our request at that time. We located Premier Roofing on the internet and it only took one call to get them out to the house. We wanted a premium roof and they put together a proposal for a GAF Timberline HD Architectual shingles roof system requiring 6 nails per shingle and premium GAF underlayment, edge trim, and ridge seal. The shingles are warranted to stay in place up to 130 mph. Chip and his team were easy to work with and did exactly what they promised to do, and more. Fast forward to December of 2023 when we experienced our first direct hit of a tornado in our 35 years of living here. Fortunately, the tornado lifted over the house as it passed, sparing us it's full force. We lost two 1/2 pieces of shingles that tore loose, leaving the other halves with nails on the roof. When I discovered one of the shingles and noticed where it came from, I called Chip and he sent Manny out to do a temperary waterproofing. The weather was sub-freezing and everybody had lost lots of their roofs. After the cold weather passed, Chip sent Manny out again and replaced the damaged shingles. He didn't charge us. This is a great roofing Company and I am happy to pass our experience on so others can benefit from Premier Roofing's excellent service.

The cap to my chimney blew off in a wind storm. I contacted Premier and they sent someone over in a…read morematter of hours and created a new cap and got it done the same day (before the rain moved in). And a fair price!What a great group of professionals. I'll be calling them for any future roof/gutter/carpentry work! Thank you, Chip and Joel.

What do Underdog Roofing, Costco, Trader Joe's, and Nordstrom's have in common? All three offer…read moreexcellent customer service, quality products, and professional integrity. I needed a new roof not because of hail damage, but because my previous roof was worn down. That meant I would forego insurance and foot the entire bill for my roof. Gathering bids from seven different companies (and thwarting many "ambulance roofers" who swarmed around my door after a hail storm) allowed me to compare sales techniques, price points, and products. Underdog differentiated itself from their competition by their attention to detail. Generally speaking, I found most roofing representatives presented a cookie-cutter approach to replacing the roof. However, Underdog's representative inspected my roof as did the others, but he noticed an issue regarding my chimney's siding and my gutters guards that other companies did not. He sat down with me, showed me pictures of my roof and meticulously explained their process of re-roofing, emphasizing their particular method of removing old materials and cleaning up. Unlike other representatives, he was thorough in his explanation and did not engage in sale's gimmicks. I chose Underdog because they are a local company and their representative earned my trust by proclaiming how important they valued their reputation for quality and service and would work to impress me. I researched the company on the internet, as well as the product they were selling me. Everything came out stellar, so I hired them. They did not disappoint. The representative visited with me a second time to go over any questions I had about the contract and to show me samples and pictures so that I was sure of my choice of shingle color. The contract included a section of what to know and expect during the roof replacement. That helped me prepare my home and yard for their arrival. He listened to my concerns and eased my worries about the process. We worked out a price point that fit my budget. (Note: most companies did not do that.) The replacement went very well. They arrived on time, the crew worked like synchronized swimmers all day, and by the time they left at sundown, I had a new roof and a noticeably clean yard. I scoured my yard a few times to find a single handful of debris. Amazing! The workers respected my property and plants and were polite whenever I interacted with them. Later, another representative came out to inspect the quality of their work to ensure it met their professional standards. Within the week, I noticed a couple concerns relating to my gutter guards. They immediately responded and fixed the issues, going far above and beyond what I expected. In my experience, Underdog Roofing actually practices a solid customer first strategy. If you have a choice of roofing companies, without reservation, I highly recommend Underdog Roofing.

These guys are fantastic!!!! They came in and did the job fast and cleaned up everything. I am…read moreamazed by how long they worked each day and by the clean up. A+ in my book. Highly recommend them!!

Scot Thrash is very knowledgeable. I would definitely trust him the sell a good product and stand…read moreby it. His windows are 1/3 the price of Renewal by Anderson, and the quality is comparable with a lifetime warranty. He works for Home Depot but he advertises independently. You should definitely give him a look if you are in the market for new windows.

Scott was very knowledgeable and very easy to work with. The product and work was top quality.read more

Awesome group. The wife and I had some serious issues surrounding a different company's work. Adam…read morecame out and took a look at all our issues, knew exactly what to do, and within 2-3 weeks we were booked, issues fixed, and we were on to better things. Pricing is fair, the guys are reliable, they show up when they say, have excellent communication (a huge plus for any construction type company), and their workmanship is top tier. We couldn't be more pleased and were happy to work with Undersun. Everyone there takes time to value their customers and any issues/work you need done. We would be glad to use these guys again (although, hopefully we won't have to!) without a doubt. Thanks, Adam & Undersun! It was a pleasure!

These guys are the real thing they went above and beyond what I expected, not only with superb…read moreworkmanship but with their courtesy I highly recommend them, give them a call you won't regret it! Thank you guys Nelson Perez

I was very impressed with everything related to this business. They were prompt with their…read moreresponses. They came out quickly to do a look/See and gave me an estimate. Things were crazy around this time in Nashville while people were dealing with downed fences. The quality is great. They were clean and the fence looks amazing. I was very happy with them overall and I would highly recommend them.

The company responded on my Google review yesterday 3/16/2026 to reach out. My husband didn't know…read moreI wrote a review so he reached out earlier today 3/17/2026. My review on google isn't visible when my husband went to read what I wrote through the browser he uses. It may have been flagged. No one has returned his call yet. This review is just our experience. Like I said, from the beginning we had issues and the company was not helpful. The concrete we added to the posts wasn't a problem for my husband because we had no choice and unfortunately we had to do that not long after install. The color difference on the panels is an issue for me on this $8000 fence. Please reach out to discuss this. Your name is attached to this product.

Oliver was timely, communicative, and professional. He fixed the problem and then suggested…read moreoptions for the future. Reasonable price. Could not ask for more.

Came out and quickly fixed our mailbox and post that was torn down by a delivery truck. Great…read morequality and turnaround, definitely recommend.