My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

My Surface 3 wasn't starting and from everything I found online it was unrecoverable so I ordered a…read morenew one. I called on Monday and let Michelle know that though my computer wouldn't start, I understood that the hard drive was still good and I needed to transfer the data to the new one. She was very nice and set me up with an appointment for Thursday with a 1 hour arrival window. As a business owner, I understand that because some problems take longer than expected, scheduling service calls isn't an exact science. The most important thing is communication. James ended up running a little late but he handled it perfectly. He called me with 10 minutes left in the window to apologize and let me know he would be a few minutes late, which he was (3 minutes). In my experience, if someone is 3 minutes late they consider that on time and they certainly wouldn't call and give a heads up. As far as the service call goes, not only did he get my new computer set up, he figured out what was wrong with the old one and got it running again. Ending up with 2 working computers never entered my mind as an option. James made sure that he took care of everything I needed and helped me with a few things I didn't know that I needed. It's been a while since I've had a set IT resource so it was very helpful to talk with James about the other services he could help me with in the future. I will definitely call Nerds and James the next time I need IT help.

Tom did an incredible job recovering important data from my laptop! He was very informative…read morethroughout the process and explained how my particular hard drive worked and why the recovery was more complex. I would definitely go back!

We needed to recover data from 2 drives on my wife's work from home PC after the SSD card wouldn't…read moreallow the PC to boot up. Tom did a fantastic job of recovering all of the data from both drives. He kept us up-to-date on progress. Checked with us to verify that what he was seeing was the data my wife needed. He even tried some things after he had recovered the data to see if he could figure out why her PC might not be booting. Tom is professional, knowledgeable and prompt. He told us what he was hoped to do and then he did it. Tom absolutely went above and beyond for my wife and I at a time she was extremely stressed out about the situation. I recommend him 100% and would not hesitate to use his services again. 5 stars for sure!!!! Thanks Tom!!!!

Great messaging response time, fast availability and great service. Thank you!read more

Fixed Computer and answered all my questions. Even helped me with my cell phone problems.read more

Great service. Super quick response times to messages AND to come to our home and perform notary…read moreservices. Serena is very professional, polite, and personable. Highly recommend!

Sequoia was so reliable, professional, and communicative. I would definitely use her services again.read more

Needed a notary at a moments notice and Victor was at my door 25 minutes! Smooth, efficient and…read morefast. Highly recommend him f you need a quick turnaround!

Good mobile service. Made taken care of my documents very easy and very professional..read more

Austen responded to my Yelp inquiry within 30min and gave me a quote, $75 flat including all…read moresignatures. We have quite a bit document to notarize, this is very good pricing to start with. The communicatation has been great, Austen arrived on time, and did all the work thoroughly and explained thing patiently to us. It was a pleasant to work with him and I recommend him for any mobile notary needs for sure. That is a combination of prefessionalism, convienece and good pricing you will get. Keep up the good work, Austen!

My expectation for this service would be $150-200 per document plus additional fee due to him…read morecoming to my house. Made this super easy and convenient and was more than 1/2 what I expected the cost to be. Well worth $75!! Will try to refer more business your way!!

Good communication and good on pricing. Had a problem with a laptop and able to diagnose it on the…read morespot, quote me a price and I brought it back when the part arrived and picked it back up the next day. The longest wait was for the part to be delivered which they couldn't help it got delayed a few days.

Austin PC Builders is a great company! Patrick, the owner, is knowledgeable in all areas of…read morecomputers, laptops, and anything related to them. He has really helped me with my Dell laptop and is very good at explaining things in terms I understand. I highly recommend this company. Carole Cantrell

I needed a notary service last minute and Ms. Whalon came through for me. The fact that Ms.Whalon…read morewas able to come to my house made it very convenient. Ms. Whalon arrived on time and made the entire process hassle-free and quick. I highly recommend her.

Thank you for providing exceptional service after hours. Professional and friendly service.read more