Charged $7.65 for 2 Ghost energy drinks when the sign said 2 for $5 on ghost: lady refused to acknowledge it and said to take it up with corporate ARCO lol read more

Sitting here at 1:30am trying to get gas using cash and the person working here won't let me pay because he's mopping the floor. Taking his sweet ass time about it too and mopping over the same spots he already mopped. All he has to do is take my money. I don't need to go in. This place is a joke as far as customer service goes. I wish the one down the street was open later. Cheaper prices and better staff. Now he's just standing at the register and still not letting me pay. I've been waiting a good 10 mins. Ugh! read more

Arco - Sitting there while I wait - Gas Stations Near Me - Huntington Beach, California

Let's start with the cons. super small tight corner for a gas station. During traffic pick times, oh it get super tight and infested with angry people. I have even had cranky grandma's honk at me! Only debit cards are accepted with a 35 cent charge to facilitate the transaction. No restrooms not much room to move around before you are sticking out of a very busy intersection. Pros. I have witness kind gestures by strangers paying for kids that forgot their money. All the kids wanted was candy and soda pop and when they realized they spaced the wallet. Some random dude volunteered to pay for the kids. Super cool to see nice people still excites. This took place last year during the madness of the covid-19 locked down. When our world was upside down. What struck me was the dude that volunteered to pay for the kids looked borderline homeless. ULTRA CHEAP GAS! In OC this is the best deal in the county. I double dare you to top this location. No membership needed. I prefer or suggest pump gas crack early in the morning. My encounters with staff/cashiers dudes, have been just a transaction. I am not at a gas station for a smile. I just want my Slurpee + gas and go! So if you are a angry person and is easy to flip-out this gas-station is not for you. Now if you are patient and understand you are just there to get gas and not make new bestfriends. You will be just fine getting your cheap gas. So Debit card or hard cash works best and no credit cards accepted. Just in case you are in HB going to the beach I say stop at my neck of the woods for cheap dirt gas. Over all I only return due to cheap gas and it's convenient goods. So for the cheap gas prices yes I give them a five star! read more

Changed management place has changed staff not as good as a few years ago. Food not good hard buns on burger and constantly expired products on the shelf's :/ read more

I've been pumping my gas on and off here for a couple years the pumps never work, and the attendants are not really willing to help. I have had one attendant out of probably 15 times willing to help. I'm not the only one that is experiencing this issue even though they told me I am because I'm looking around at everyone pumping and they are all having the same problem. The pumps are turning off and on like there is air being pumped out won't be going back there anymore. read more

I paid for the gas and apparently the pump I was using wasnt working, so I decided to ask if I can change it to another one that works like I usually do. The guy who worked there misunderstood me and just cancelled so I had to repeat it to him so he moved it to the next pump, but that one didnt work either. I had to come back in and then he was telling me to insert my card in again but I couldnt hear him at first because he was mumbling half the time. Then he just started yelling at me and asked if I know english. Like how rude do you have to be to yell that to a customer? I wasnt being rude to him at all I just needed to get some gas and go. Damn sorry I couldn't hear or understand what you were trying to tell me there No matter what no customer should ever get yelled at by an employee/manager even if they're being a dick. If I could give it 0 stars I would read more

I have been going to this gas station on Heil/Goldenwest for over 20 years never had a problem. Today there is a lady at the register I give her my money and say 47.00 on number 6, I then had to repeat this 3 x, I watch her count my money 2- 20.00, 1- 5.00, 2- 1.00. She looked like she didn't know how to count should have been my first clue again before I walk out I say 47.00 on number 6 she shakes her head yes. I pump my gas it stops at 27.00 I go back in and tell her I gave you 47.00, she argues I did not. We agrue back and forth until she finally gives me my 20.00 back! If you can't count money you shouldn't be working there!! I will never go back! I will make sure everyone knows! This got 1 star because I couldn't give it a zero!! read more

Caution! This place steals your money. I put in 30 bucks for gas and the pump wouldn't work. I asked the attendant what the issue was and she said that I had to "pay again." I told her I had already paid and she said "too bad" and told me to pay again. AVOID this place at all costs. They should be shut down for stealing from customers. At other Arco locations I typically don't have issues. Do NOT come to this one!!!! THIEVES read more

*****BEWARE***** I normally don't go to Arco. I happen to get a gift card for Arco gas for Christmas. When I went to use it at the Arco on Heil & Goldenwest in Huntington Beach I was shocked when the pump wouldn't pump my gas. I swiped the card at the pump and nothing happened so I walked into the building with my pay. The cashier swiped the card in the system and handing it back with a receipt showing $50 dollars used. I walked back to my truck and proceeded to try to pump my gas. Again, the pump didn't work. I walked in and informed the cashier that the pump didn't pump anything. She then went to tell me I had no money on my card. She argued that there was no money on a brand new gift card with a gift card receipt showing the funds available. After going back and fourth arguing I had call the police to come out and take a statement. After the police showed up the lady then informed me that the money will be refunded back to the card in a few hours. At first there was no money then the money would be refunded back?! After leaving without knowing if my money would actually be refunded and the police not being able to assist I check the balance and found that the cashier had refunded it back. Good luck if you decide to go to this station. read more

I would give this Arco location 0 stars if I could. I buy gas here all the time and I go inside to buy a disposable vape pen, step outside, open it, and it doesn't work at all. I go right back inside and he tells me he can't do anything because I stepped outside the door. Horrible service and a waste of my hard earned money. Won't be coming back to this location ever again read more

There's a couple of really nice guys that work at Arco. They are so friendly and polite and seem to recognize me when I stop by. They always let me pump my bicycle tires with air for free. I noticed that Arco has better prices then most gas stations, so I buy my gas there as well. I am grateful for my neighborhood Arco station. I have two gas stations near me and I always choose Arco. On my last visit I forgot my quarters for the air pump again but then I saw their new phone scanner for payment system! So I fill up my car and my bike at Arco! There is a $.35 fee if you use your debit card for purchases so you should bring cash when you come to fill up. ((BUT NOT FOR THE AIR!)) read more

They do not take credit cards and charge a fee to use a debit card. Also no receipt for gas.

Sucks prices change often and also sucks cause guy said you can pay with 2 separate transactions

Me: "Fifty on number 8 please". (hands over cash) Cashier: (Silently rings up the cash, closes drawer. Looks at me blankly) Me: "..May I have a receipt?" Cashier: "You didn't ask for one." Then prints the receipt. Really? Nice. I love this Arco's cheap gas: five stars. Customer service skills of that one guy: minus two stars. I will return, because it's not always that particular cashier, and I don't always pay for gas with cash. At least the machines at the pump usually have their receipt paper well-stocked, and I don't have to beg them for one like I'm asking my grumpy uncle with hemerrhoids to haul himself off the couch and fetch me some sasparilla. Sheesh. read more

Good morning guy the guy with a problem with one of his eyes is a good honest person trustworthy but the night guy is an outright to he steals a dollar from most customers I was just there I bought $7.30 where the product with tax he gives me back $11 out of a 20 and insists that's the right change I'm not going to sit there and argue with him for a dollar but this is the third time he's done it read more

They have the best gas prices ever and best customer service the gas station is always clean and all the cashiers are polite and helpful the restrooms always clean and available read more

Arco - Gas Stations Near Me - Huntington Beach, California

the cashier is not the nice guy at all I had trouble with the pump i moved my car when inside ans ask to make sure the it was canceled and he got mad at me he yield at the he knows his pumps and they all work I was like okay but i moved so can i just pay of gas for the other pump he took off his glasses and yield at me so more. I ask why he being so rude to me he just waved his finger in my face telling to talk with respect. i didn't say anything and walked out as i opened the door he told me F*** you get out! the price of the gas is low but its not worth getting that BS read more

These guys are Rude! My fave- flavor snacks have been out if stock for awhile. And they're knuckleheads ..... allowing their employee to park their car in front of the air pumps. Ha! I had to park in front of a gas pump, making it a lost sale to Arco. Double lost sale: I was going to speak to a manger-type yo get the car moved and grab a snack, I nixed both actions. Took care of business next block up. good customer service, either gas station at Warner and Goldenwest. read more

Absolutely avoid this place. I wanted 6$ in gas and a Arizona. He told me it would be 7$ and some change swipe my card oh well actually I put 60~ instead of 6 so now you have no money in your account. He says to me oh yeah whoops No sorry or my bad no just whoops yeah you have to wait up to two days to get your money back. I have no gas and that was all my money his solution you can park here just wait for it to reverse but you can't park by a pump. So I pushed my car in a parking spot and now I wait 2 days because of this absolute idiot. Fucking ridiculous. No sympathy. read more

The guy working here has some issues. Seems overwhelmed by the job. Cussed me out at 12:20 on 08/16. As Snappy and demeaning as they come. Has a major attitude problem. Yelled "FUCK YOU" outside. This man needs to be 51/50 and NOT be an employee of any business. read more

I've been going to this location for years each time very late at night or very early morning. Frequently the employee is taking out the trash when I arrive. He ignores me the entire time that he's taking out the trash. He does not offer to accept my money and turn on the pump but instead takes his sweet time taking out the trash. When he's taking out the trash when I arrive I just leave and get gas at another location because it takes him so long to complete the job. Last night when he was at the entrance door I tried to hand him my cash to get gas and he refused to accept my money and said that once he locks the door he does not open the door until he's done taking out all the trash. I'll never go this location again. I've called the Arco corporate office to complain about this employee and will also try to contact the owner. I called the store's phone number, (714) 650-0740, to contact the owner. The person who answered simply grunted upon answering. I asked if this was Arco and the person said "no". Suspicious. read more

Terrible customer service.. I accidentally paid for someone else's gas and they told me sorry about your luck

Worst horrible clerk ever!!! Do not ever go there!! Very rude clerk, named miguel. I asked for my changes but he couldn't find it just right after 10-15 mins?? Then when i asked for the manager, owner whatever, he just said no manager. Then he said to call a cop on me if i insisted. What a jerk!!!! That's my changes, my money and he wanted to call a cop?? Is that how you treat the customers???? Whoever the owner is, if you read this, watch out for your employee as you wont have customers because of this kind of rude guy like him!! read more

Really not happy with this location at all especially with Maria the afternoon employee she has been locking the door in the afternoon to all the school children that want to go in and buy something she will let the adult customers in and push the children out I'm pretty sure that can be considered assault on a minor I've tried calling and complaining about it but it's still happening hopefully things change soon . read more

Honestly, people's reviews are hilarious. This arco gets 5 stars because it is consistently the cheapest station in town. I don't even need to talk to anyone inside. It's like magic. I just put a plastic card into a slot. Wow. read more

This gas station is one of the best ARCO's I've been too and what I do for work I am very pleased to know that there is a gas station that always greets me with a smile the inside is always clean and the coffee is cheap I am very happy with the service read more

I was given an Arco gift card for Christmas, for $50. I went to this Arco gas station on Goldenwest and Heil in Huntington Beach. I went inside with my gift card and and handed the employee my gift card and got $15 worth of gas. I then went outside and proceeded to pump my gas and the pump was not working. I went back inside told the employee the pump was not working, he came outside and looked at the pump and said it was broken. I asked him do you need my gift card back to credit my card, he told me no it will automatically credit your card back your $15. Well, it didn't! I have been haggling back-and-forth with Arco corporate for going on a week now. I cannot believe that they are giving me such a hard time over $15. I went to a different Arco gas station and ask the employee if you could check my gift card to see if that gas station credited me back my $15, and he told me no they did not. Corporate has also admitted that the gas station did not credit me back by $15. It's pathetic to know this billion dollar business is dirty in the customer service department. Be careful and always ask for a cancellation receipt. read more

HORRIBLE SERVICE!!! RUDEST STATION EVER! There is a male person who is always at the register who has the worst attitude I have ever encountered. This person should NOT EVER BE IN COMMUNICATION WITH THE PUBLIC, PERIOD! I have been here multiple times and this last time recently we actually argued. I told him he had a horrible attitude and he should be fired for his rude disrespect. He swore at me and said, " FU, get the F&%* out!" I will never shot at this location ever!!!!!!!!!!!! DO NOT USE THIS PLACE FOR ANY BUSINESS! read more

Terrible service and rude! Guys are jerks and more than happy to blame you the customer for the pumps not working properly without a second glance and treat you like you are the idiot. Can't even be bothered to regard your comment or question. They act like you are bothering them always (even to just pay for your items or for gas), then on top of it if you bother to be nice and try to nicely ask for help or rather for them to do their jobs they jump on you right away like you are being difficult and causing a problem. This isn't one experience I have had with this specific Arco, it is multiple bad experiences. The lower price of gas isn't worth the aggravation of dealing with them. If you must use an Arco, do yourself a favor and go to a different one. There is another one literally down the street. You will be thankful! Anybody that put up a nice review either works there or is a friend of the owners and never actually been there or they would have said something much different. Don't be fooled! read more

I stopped to get gas here and was a horrible experience. I will never go back to this place again. I put $20 in the terminal and pressed for pump #7, however it did not work. I went inside and told the clerk that I had put money in at the terminal for pump #7 and that it wasn't working. He looked at me and said, "no....you put the money on pump#1." I said, "no, I put the money on pump #7 and that's where my car is." He stood there looking at me and then laughing and telling me, "no, you put your money on #1." I said to him, "well my car is at #7 and i need the gas that I paid for." He stood there laughing at me. I finally said, "you know what, just give me my money back and I will go elsewhere." He then finally says, What....you don't want me to switch and put the money on #7 in stead of #1 where you put it wrong." At this point I was quite frustrated and told him, "no, I want my money back and will go elsewhere. I'm not here to play games." Still laughing he opened the register and says, "here is your fucken money, I don't need customers like you, " as he is still laughing even after cursing at me. I could not believe the treatment that I was receiving. I told him, "well good because I don't need to give my money to an arrogant person that does not even know how to run a business. Needless to say that I will never be back there again. I have contacted corporate to let them know how the station is being run and they have me waiting for them to contact the owner (who was probably the person that was so rude to me) who will then call me. If you work hard for your money don't use it here where the treat you like crap. read more

BEWARE!!!!!! STAY AWAY!!!! I went to pump gas at this Arco on Goldenwest and Heil in Huntington Beach using their automated pump. This was in the morning prior to work. After using my debit card for the automatic pump transaction I went to the pump to pump gas. It did not engage. I tried it a couple of times, but the lever just clicked down and did not engage. I replaced the gas pump and moved to another pump. I redid the debit card for another pump and pumped gas totaling $52.78. When I reviewed my bank statement I had TWO transactions. I was charged $100 AND $52.78!! My fuel tank only holds 20 gallons making it impossible for me to pump $152 worth of gas. After repeated attempts to speak with the owner and much run around on their part, the manager told me to go ahead and dispute the transaction, that there was nothing he could do about it. He followed up with a voicemail message saying he had looked at the video, but that this one pump was out of range of vision, so he didn't know who else to charge for the gas! I replaced the pump in the first location and if it is in correct working order that should end the transaction-no charge because NO GAS WAS PUMPED! Secondly, $100 is a lot of money for most cars and if someone is going to steal gas, I doubt they would carefully pump it to exactly $100. It just doesn't make sense. In addition, my neighbor who frequents this ARCO told me that the gas part of the station was closed down the following Saturday due to problems with the pumps. The manager also confirmed this because I told him it was probably a glitch with the machine; I knew he had had to shut down for the day with problems. He replied that that had occurred on Saturday, not the day I had come in. If I had a problem on Wednesday, 11/20/2013 and they had a major problem on that following Saturday, I would assume they were having glitches with the system. I did not receive ANYTHING for this $100. I replaced the pump which should have ended the transaction. I will NEVER go there again and will tell ANYONE who will listen to stay away!! read more

Honestly this is probably the best gas station in town. They always have sales on there energy drinks and beer. Cashiers are always so polite. But what I do see is a lot of rude customers coming in and throwing there money at the cashiers. read more