Went here to fuel up last night. Spent 80+ dollars on gas then went inside to see if they had a restroom and then get something for the drive back to Oceanside. When I asked the employee behind the counter if they had a restroom, instead of saying "yes, it's right over here"...he said already annoyed "follow the sign". I had never been to this location before and was a little stunned by the rude response, so just looked at him and said "what sign?" He didn't show me the sign but instead started raising his voice telling to follow the sign or get out. I asked if he was OK and he proceeded to raise his voice and tell me to get out or follow the sign. I tried to calmly explain that I've never been here before and that I was coming from the hospital next-door, but he just cut me off. Told me "everyone has a story "and again told me to follow the sign or get out. Not sure what was going on with him, but regardless, this is unacceptable behavior when dealing with customers. read more

Expensive station. The Arco up the road is about 20 cents less; this was convenient. Only thing going for this station, maybe, is its location. Not one I'd frequently visit, if I can help it. 2022: 52/100 read more

Beware it's just a penny but cents add up. They'll tell you your tank is full. Nope not full. They'll tell you it will go back on your card. Nope didn't. It's just a penny! They are probably banking on people saying just that. So 500 people a day get a penny stolen that's at least $140 dollars a month this station is stealing from consumers. Who cares right it's just a penny. read more

Arco - Be aware the pumps stop at .99 instead of the whole dollar amount you requested. - Gas Stations Near Me - Mission Viejo, California

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Worst Station in the Nation! Especially for this location, come on?!? Visited on a Saturday and my first encounter was the cashier belittling an elderly women for asking if they had doughnuts. Didn't catch the name of the clerk but it was the older Asian male on the 3 PM shift on 23 Sep 17. 35 cent charge for debt usage for $16.96 purchase and a 20 cent charge on a plastic bag which I am ok with. But if I wasn't in the need of caffeine I would have stormed out. What type of nickeling and dimming operation do you have going on here? Sloppy Coffee station with two cashiers on the machines and poor customer service! Arco your brand is being tarnished by this unprofessional staff! read more

Clean bathrooms at this location. Not fond of the Hidden fee for using a debit card at the pump. Cheaper price than right next door by $0.25 per gallon. read more

Arco - The gas pumps will only allow you to use a debit card and then there is a required charge to use the debit card. - Gas Stations Near Me - Mission Viejo, California

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I stopped in to fill my tank $120 commercial vehicle, I went to buy some food inside and the owner wanted to charge me extra for the condiments on the two dodger dogs I was getting, what a rip off read more

Arco - Gas Stations Near Me - Mission Viejo, California

I've been going to this station, because the cost of gas at this station is typically much less expensive than at other stations. My debit card information was stolen on 7/26/2016 and was used in Carlsbad and Las Vegas before I realzed what was going on. Needless to say, I will not be going back. 'James' who claimed to be the station's manager told me that fraud could not happen because they only allow debit cards that require you to enter your PIN in the keypad. According to the OC Sheriff's deputies who took my police report, 'James' is incredibly misinformed. Look for a panel van in the vicinity when buying gas, folks. Possibly someone committing fraud and collecting information via bluetooth from your swipe and PIN you put in at the pump. Not always, but could be! Costco is always cheaper anyway and I don't have to pay the additional $.35. I won't be going back to this Arco station. read more

The Am PM Mart for this location is brand new, which is great, but when there is no sign when you check out saying that they only accept ATM cards and not credit cards, it's not great for customers who go in there and is on a time crunch to check out with their goodies, and have to go through this elaborate exercise until the clerk at the mart realizes 15 minutes later, Oh, btw, we only accept ATM cards here at the counter. read more

Be ready to stand in line for 10 minutes every time you go in. They never have enough employees for how busy this place gets. Skip it!

False advertising. No credit cards. $0.35 fee on debit card. Waze led me to Chevron next door but I noticed Arco was cheaper. Of course then Arco doesn't accept credit cards. And they charge you $0.35 for your debit card. So... which gas station is actually cheaper? Clever snake. read more

If I could give negative stars I would. The owner is the rudest person I have come across in a long time. I'm an Ampm coffee fan (to the point of addicted to it) and always play the app game when I go in. Sometimes I win and sometimes o don't. On this visit I won a free hotdog. I put the toppings on and when I went to buy my coffee and get my free hot dog the owner caused a scene and was so demeaning it was embarrassing. He said "he had told me three times that the app system was down" First of all he told me once and that was two months ago so assuming that things get fixed I didn't even think twice to ask if it was up and running. When I put him in check (very politely) that he had told me once and months ago, he continued to say "you come in here and just want free stuff all the time" What?! I am using YOUR companies app and follow the rules according to the game! If you are too stingy to deliver on a win then you need to take it out with corporate not a customer. I doubt the system was even down and he just didn't want to give anything away for free. Fine. You're a cheap old man BUT to treat me the way he did...inexcusable! Note- went to the Ladera location after as I refuse to give him a penny of mine and they were super nice and guess what...not only gave me my free hot dog but congratulated me on winning. read more

Good price and clean gas station. But!!! But none of the cash machine is working and on the debit card they charge $0.35 extra. read more

The gas station and ampm is very clean and new looking. There was a guy there who was kind, which is the reason why I added the extra star. Besides him, the customer service was horrible. The female worker named "Yuls" was very rude and impatient when I asked her question. I was in customer service and would never think of talking to a customer the way she did to me and my mom. I asked her a question about the hot water and she answered in a curt way as if trying to get rid of me. I didn't quite understand so my mom asked the male worker and he answered politely then Yuls cut in and said "I told you" in a condescending way. Usually I don't write bad reviews but the way I was treated as a customer rubbed me the wrong way. read more

Clean gas station. There are a lot of pumps to get gas at. Right off crown valley parkway so easy access on and off the freeway. Gas is always cheapest here as well. Don't forget extra .35 cent fee to use your debit visa. read more

Worst experience ever!!! The guys who work on a night was totally has no service mind. Next time I'll go Chevron just next to this gas station. No wonder you pay for a higher price to get better service. What a crap:( read more

Watch your step... There is so much over flow from gas a diesel I surprised the fire dept doesn't close them down. Today I slipped twice trying to get to the pump. Stupid me now shoes are trashed, NEVER get the smell or oil? Off soles. read more

Stop crying for 35 cents ppl !! Treat ppl with respect.and stop blaming on cashiers I'm sure they do the best they can!! But some of you act like kings and queens so get it together!!! read more

Continually disappointed with the upkeep of this gas station. Constantly have problems with the credit card machine. The at pump electronics and constantly have problems. Always have to go inside and pay and guess the projected amount go back put the gas in the car go back inside and get change. I just don't get it it's a potential Goldmine at the station I failed to see why Arco doesn't recognize that. When you consider all of the commuters of filling up with gas going to work coming back putting gas in the car I just don't understand why they can't make it more streamline make sure all the electronics or up to date and working so that they can get people in and out quickly. I mean you have pathetic stucco patch repair and damaged paint on the structure columns.Iit just goes to show you how much the owners care about the facility.... I guess in the end we get what we pay for. read more

Clean station, well lit, friendly attendants and very accessible!