Charming, handsome, always with a smile and a good joke, Alan Hood and the entire team are some of…read morethe kindest men working around. If you're looking for above and beyond well managed auto service, please stop in and give them your challenge. I believe they are up for it, and will have a resolution in a timely manner. What generous personalities. Thank you kindly for helping me with my needs. They're a 10 star kind of place, believe me.

7-3-26 Friday 9:00am the Lady working the counter is a bi$&h not come here, everything is busted,…read morewater falls with no water, fish tank with no fish, this place is confusing and dirty. I should have gone to Avery car wash.

DETAILS Matter! So…read moreit's bad enough that the pumps were completely screwed up which was already bugging me, then my dash was telling me... Give me air pressure! So I pull over to the "Air/Water Station and plop in 6 quarters to get the pressure right.... Seriously???? The freaking air nozzle was missing (see video) So I waited in a line 6 deep to inform the cashier so this sh#t didn't happen to the next person... I inquired about a refund... I have to apply with management... Bahahaha! No thanks

Ordinarily I am not really into reviewing gas stations, but I was seriously impressed by this one…read more It's really new. The keypad on the system was the new kind with actual buttons n the key pad and not the touch pad style like every other gas station everywhere. It's right off the 5 freeway at the Avery exit, so very convenient as well, and cheaper than the other gas station a block away. I don't know why that impressed me so much -- hahahahahaha --- I'm just crazy I guess.

Went here to fuel up last night. Spent 80+ dollars on gas then went inside to see if they had a…read morerestroom and then get something for the drive back to Oceanside. When I asked the employee behind the counter if they had a restroom, instead of saying "yes, it's right over here"...he said already annoyed "follow the sign". I had never been to this location before and was a little stunned by the rude response, so just looked at him and said "what sign?" He didn't show me the sign but instead started raising his voice telling to follow the sign or get out. I asked if he was OK and he proceeded to raise his voice and tell me to get out or follow the sign. I tried to calmly explain that I've never been here before and that I was coming from the hospital next-door, but he just cut me off. Told me "everyone has a story "and again told me to follow the sign or get out. Not sure what was going on with him, but regardless, this is unacceptable behavior when dealing with customers.

Expensive station. The Arco up the road is about 20 cents less; this was convenient…read more Only thing going for this station, maybe, is its location. Not one I'd frequently visit, if I can help it. 2022: 52/100

I travel to the wide world of whack jobs pretty often (Los Angeles), and it never ceases to amaze…read moreme that when I return home, my gas light dings within about 3 miles of this particular Shell. Why? Who knows... but I love it. The sheer convenience of this Shell station is worth 5 stars. It's RIGHT off of the 5 freeway at Avery Parkway, and you rarely have to wait for a gas portal to open up. Is that what they call 'em? I don't know, but because there is a Mobil station right across the way, there's always plenty of space for cars of all shapes and sizes to fill up before hitting that long stretch of nothingness through Camp Pendleton. Additionally, the station itself is really clean, and I can actually trust the food and hot beverages at this location... unlike most other gas stations where you question the last time that slimy pot of coffee was brewed. If you're driving home through Orange County, or driving north for that matter, it's worth stopping by... especially if you're in a hurry. It's as easy as a $2 hooker with dentures and a sugar craving... whatever that means.

This used to be my go-to easy on, easy off gas station because it was so convenient. Not any more…read more Guys, just because Covid exists, doesn't mean my bladder stopped working. Would you like me to pee on the side of your building instead? I guess so- I have to go, I don't have time to drive somewhere else. I'm going here, it's up to you if you want to smell like piss or be a normal gas station and let me use your actual facilities. I'm guessing the cashier uses the bathroom just fine when he needs it. You are just too lazy to clean it, this has nothing to do with Covid. Guess I'll find a new go-to stop.

. The gas pumps don't use occupancy light indicators like many other Costcos do, but thankfully…read morethey've 4 pairs of aisles to choose from. + Quick service around 9pm on a weeknight. + Thankful they open til 10pm. + The nearest Costco to Rancho Santa Margarita. . Lil tip: if you entered this massive parking lot via Crown Valley Pkwy and are heading back to town (OC), you can exit same way you entered (CVP) instead of meandering to the farther exit on Cabot Rd, then take the 5 (free) instead of the 73 (fee).

Why is gas always more expensive at the south County Costco stations...?…read more Knocking it one star for that because shouldn't Costcos within 15 miles from each other be priced the same? Nevertheless, if you come at an off peak time, it's actually pretty easy to get in and out of here. If you go at a busy time, you'll obviously have to wait. Prices are similar to the Sinclair that's now on Oso. 2026: 26/100

They don't have a public bathroom. Terrible customer service. I don't recommend this place.read more

Don't stop at this spot if you're on the road. Despite being right off the freeway, restroom for…read more'employees only,' plus you have to go inside to get your receipt. Wish I had spent my money elsewhere; I will next time.

Tall black guy Theotis is extremely rude and unprofessional when I asked how was his day told me to…read moremind my own business and wouldn't let me use reward number

07/12/25- 1146…read more This was our first time at this location. It's clean and looks pretty safe here. Thank you!!!

They were rude, unhelpful, and condescending. I lost money in the tire air machine and she cut me…read moreoff mid sentence and shoo'd me away because it's owned by a third-party company. Well, you're in cahoots with them so have some accountability or don't offer it as a service at your business. And honey, don't call me honey.

Super nice worker. My son had allergic reaction and we bought Benadryl and the kind man working…read morehelped us. Thank you so much.