The team here is flexible, patient, thoughtful, hardworking, knowledgeable, and gentleman-ly. Our…read moreFrame TV install turned out perfect

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.

I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

I am 70 years old and this is probably the worst company that I have ever experienced dealing with…read more There monitoring service is actually worst than the products that they install. False alarms that they can't correct without hundreds of dollars in extra charges and long wait times to get resolved.

I tried calling them to use them for their services when I called I asked if this was total…read moresecurity the guy would not tell me is extremely rude, telling me why should he tell me who he is if I'm the one that called him. What kind of business does this. Sounds like they don't want any make any money or do any services. The guy talk to is a piece of work.

Freddy did a fantastic job replacing several locks, making keys and helping fix some door hardware…read more He was efficient, responsible and communicative. It's great to find somebody with extensive experience and also so easy to deal with. Definitely recommend!

They suck. I called several times and even filled out their online quote option only to finally get…read morea call back with zero follow thru. Just poor business practice. If they're to busy, just say so, that way, my time isn't wasted.

We looked around for someone to install security cameras on our house after both of our son's bikes…read morewere stolen from the yard! Our experience with Buttonwood Communications was great. They were friendly and were able to provide an estimate of the work. Brad, the owner came to house and walked thru our property and gave us some feedback on the best spots to place the cameras to capture the property. He was great with giving us options for what we wanted/needed as well. We decided to go with 4 exterior cameras to cover all doorways and the side alleyways. We purchased the DVR that could handle up to six cameras so that we had room to add more cameras if we needed to in the future. Brad installed everything and then took the time to walk us thru how to review the footage on the DVR and also set-up our smartphones so that we could view our property at any time over the web. Since the installation we have provided the police footage of a motorcycle being stolen from in front of the house AND of someone committing arson to my neighbors house (lucky camera angle). We feel so much safer. From start to finish we had such a positive experience with Button Communications and have referred them to neighbors and friends!

Folks, you would be hard pressed to find a security system installer as good as Greg at Sprint…read moreSecurity. Attention to detail, knowledge, and perfect execution along with very fair pricing makes him a rarity in the alarm business. I have to say, he even found a serious error in our system, where the smoke detectors were not linked so an alarm on one floor did not sound on other floors. This was after an "inspection" was performed and passed as part of the closing process. Of course, Greg spotted this and fixed it, and who knows, may have possibly saved our lives if we had a fire event. Just a fabulous service and experience. Thanks Greg!

Greg is a lifesaver, I can't recommend him and Sprint highly enough. At my business, our previous…read moresecurity service provider of many years gave us only one week notice that they were terminating our service. I called Greg and he got right on it. When he and his associate Rimas came by to do the install, it was a way bigger job than any of us had expected, since our previous provider had left things a mess. It took literally about twice as long as expected, and was a very demanding job. They never complained once, and didn't charge us extra. They got us up and running in no time, at a very fair price. Sprint is the best, we're so happy to be working with them!

There "packages" seems questionable. Cell phone service and WiFi service, I have to go back and…read moreforth. No one person seems to know what the other charges ‍

I was Xfinity for two and a half years in my Boston apartment. While I started at the promotional…read morerate of $40/month I was paying $95 at my second anniversary. Is the service improving that much to have affected a more than 100% increase? Also when I went to cancel my service due to a move, I first spoke with someone who was trying to push for me transferring my service to whoever was going to be taking over. That they would offer them a good rate of $65/month, $30 less than what I was spending. I was confused at first and then peeved that they'd have the audacity to try to both use me to help them get a better better rate with the new tenant and also tell me Id been paying at least $30 more than what I couldve been paying. I should've just hung in though because at least that guy seemed the least bit competent. The next agent I spoke with said I needed to wait 15 minutes on the line to cancel my service. When I questioned this, they told me that they need my consent throughout the process, and I reiterated that I gave them my consent, which is in all other world scenarios a one-time process. That they can cancel my service and follow up with an email confirming cancellation. She said as an alternative they can do this by email but it'll now take 3 days for me to receive a response. When I questioned the discrepancy between 15 minutes and 3 days, she couldnt give me a straight answer. I asked to speak to a manager and they asked why. I told them I didnt trust that my request was being taken seriously or that it would be fulfilled as requested, which was to remain online for the duration of the month. Turns out I was unfortunately right. They cancelled my service the same day, leaving me 14 days without internet. I wasn't going to call back after that. Abominable customer service. If you can avoid them, do.

I had Ace come to my home a couple of months ago to re-key two doorknobs. After they left, one of…read morethe doorknobs would catch occasionally and not open even though it wasn't locked. I lived with it for a while as it would open after jiggling it a little. Recently, it got worse, so I called Ace to come and look at it. When the tech got here, he said they "don't fix that" but he could replace it the doorknob. He was here for maybe a half hour total and installed a new $40 doorknob. I was charged $307 dollars. Apparently, I was charged $90 just for the guy to drive here and $175/hr (one our minimum). I found this to be absolutely outrageous, especially given the fact that I didn't have a problem until Ace re-keyed my locks. I will never use them again and I strongly suggest that you don't either. It's no wonder people can't afford to live when business screw people like this. Disgusting.

This locksmith is SUPER, their keys always fit whatever I am trying to duplicate. They are most…read morehelpful, I live in Boston and don't mind traveling out to Norwood to have them complete my work. I have bought small safe's from them, they are so helpful and I would not go anywhere else for keys or any item they carry. They are the best, you can't beat perfection! The owner is pleasant and the folks that work there are happy to help with your questions. They are great! Lucinda M. De Patto, Roslindale (Boston) This outfit is a 10 PLUS!

Fast service, professional and great pricing. Answered questions I had and gave solid…read morerecommendations. I would work with them again.

From the owner: At LeWins LLC we offer Modern Smart Home Systems for Your Security, Lighting, Climate Control, and…read moreAutomation. Imagine a home that takes care of you: automatically adjusting the lighting, climate, and security, while seamlessly integrating multimedia and household automation. This is not a fantasy – it is reality with modern smart home systems. Our company offers comprehensive solutions to automate your home, making it safer, more efficient, and more convenient. What is a Smart Home? A smart home is a system of interconnected devices that can be centrally or remotely controlled via smartphone, tablet, or voice commands. It integrates cutting-edge technology to give you maximum control over your living space. Core Smart Home Systems provide seamless automation and integration for lighting, security, climate control, and entertainment, enhancing convenience and energy efficiency. With intuitive controls and AI-driven features, these systems adapt to user preferences, ensuring a personalized and secure smart home experience.