I reached out to Herrell Plumbing for a repair, and the whole process was straightforward. The…read moretechnician arrived when expected, found the problem quickly, and fixed it without any unnecessary delays.

I had a broken outside pipe. They sent someone over in 30 minutes. He gave me a fix to stop the…read morebleeding (i.e. water) and explained in detail what needs to be done. Eric was courteous, efficient and got it fixed. The price was commensurate with the work done. I have used them before and would recommend to anyone.

When our almost 25 year old sink and toilet bit the dust and were finally out of commission...I…read moreyelped and found Roto Rooter!! These guys are local and were amazing!! Our amazing plumber was Christian! Came out today within an hour of me calling!! Totally professional, kind and skilled! We highly recommend them!!

Requested an estimate for removal of an old first floor toilet and install a new one. Nothing…read morecomplicated or anything requiring any additional wiring or plumbing. They wouldn't give an estimate over the phone so had to schedule a no cost visit to get the estimate. The guy came, looked at the simple project and then had to go out and call his office as he wasn't authorized to give a price. When he came back, he gave me a price that was almost double what other businesses quoted on the phone. I waved him bye and hired a different contractor.

They were several hours late, they kept me updated that they were running late but the job…read morecompleted successfully and professionally

I would leave a negative number, if I could. I requested them to clean out a kitchen drain and look…read morefor a leak which had left a cupful of water on my bedroom floor. I called at 2 in the afternoon. I will spare you the gory details , but 10 days and $14,000 later, the had torn up my dry wall in 2 room, cabinets and baseboards, ruined my countertops which all now need to be replaced and-NEVER CLEANED KITCHEN CLEANOUT, NOR LOOKED FOR LEAK! I hired a plumber after they left, who found the leak in 10 minutes, and had it repaired to minutes after that. Best part? Adjuster came, saw the small-still existing leak, and all the damage done by Roto-Rooter, denied the claim. They claimed I needed water remediation, mold remediation, Lead testing, asbestos testing, and although no lead or asbestos was found, charged for remediation of those, too. The mold found was tiny, they apparently have connections with the testing companies, they double charged for some things. They charged extra for nights and weekends, although there was no emergency. They saw me coming, I guess, and I trusted this known name. They business is model is deceptive, there charges were fraudulent, and although I probably could have won a lawsuit (on the billables alone, there are alit of shady, if not illegal things. But they wore me out. I paid it. But YOU DON'T HAVE TO. DO NOT USE THEM FOR ANY REASON. (I very rarely leave bad reviews. But they were so egregiously bad that I wanted to warn as many people as possible. ​ i would like to amend this review to make it worse, because not only did they do all of this, but today I just found out that despite paying them in full, which I only did, because my mental health was suffering, they still filed a lien against my property. A full five days after I paid in full. In the comments below is pretty funny that they couldn't find me in their records since I have about twenty letters from them.But I will be contacting her in person. Of course.When you do try to call them, they don't ever answer.Unless you owe them money it will be interesting to see if this woman ever gets back to me.

I used Drain Tactics some months ago and the app never let me submit my review so I'm back to try…read moreagain. I called them on a day they weren't working but they came out anyway to fix a leaking kitchen sink. He said he was out running errands and would stop by. I can't remember the gentleman's name but he was so kind. He fixed the leak and corrected an error on how the pipes were configured. The price was very reasonable. I wouldn't hesitate to use this company again.

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!

Excellent service very reasonably priced. David addressed each of our concerns and gave advice on…read moreother issues. I felt smarter after watching him figure things out one by one. Highly, highly recommended.

Dave was super responsive. Really quick to respond to my voice-mail and text messages. He was able…read moreto come do a furniture assembly job the very next day. Not only did he assemble it in under an hour he also helped me to carry all the pieces upstairs. His rates are super reasonable and will definitely be using him when it comes time to mount all my TVs. Highly recommend using Dave if you are looking for a friendly, and communicative handyman.

Arsenio is awesome. My home was built with a shallow pitch draining to the city sewer, and I've had…read moreproblems with backed up sewer since moving in 6 months ago. Thank goodness I found Arsenio to fix this problem. He evaluated options: one was to tear up the floor to replace piping. Yikes! He figured out how to save my floor (and subsequent cost and mess) by installing a Kohler pressure assist-flush toilet (I call it jet-propelled.) What a relief! I have recommended Arsenio to everyone I meet.

He gets the work done. HE explains things thoroughly and is clear about what he will do and pricing…read moreup front. He may make suggestions on other work you could do in future but no pressure sales. He is prompt with his appointment and responds quickly to call sometimes even answering it. We have been using him for many years.

Great service, great prices, friendly people. Solved my…read morewater softener issue quickly. Would hire again.

Good quality work, am very happy with the results. Thank you doing a fine job!…read more..................................

these guys have done a variety of Hvac and electrical panel upgrades on my 3000 sf house. I got Dan…read morewho is the best electrician and honest guy I ever worked with after 25 years in construction ive met all types. but Dan is spot on clean honest efficient service. also Mike M? did my Hvac service which was quite expensive but he pulled the coils after servicing the outdoor unit because the coils were very dirty from pet hair and whatever else clogged them up. he was on time friendly and personable did a superb job on getting my smaller Hvac second system in top shape. id call these guys first and know they are the right people for the job! Peter schmitt

If you're considering this company, PLEASE read this first: Trusting them cost me over $10,000…read more ACE Solves It All came to diagnose my A/C, spent five minutes on it, and claimed the compressor, condenser, and coils had all failed. Then they vented the refrigerant into the atmosphere (see video) and quoted me $16,000-$24,000 for a replacement system. The next day, a reputable company found the real issue was actually minor, and none of those components were bad. However, because ACE had already vented the refrigerant, and my system used an older type, I ended up having to replace it anyway. The more reputable company replaced the entire system--unit, air handler, everything--for just over $10,000--about *HALF* of ACE's quote. Bottom line: ACE Solves It All turned a simple fix into a full replacement and quoted double the price. Their efforts to make a sale cost me more than $10,000. Think very, very carefully before letting them touch your HVAC system.