They were ok, I have had a few massages with other companies…read moreand they are just ok. The guy who gave me my massage was a little rough, also when I asked to go a little lighter on the touch it took me 2 times to say so. But after I left I felt better, so not a total waste of money.

Hi if anyone is looking for a place to go to for a massage don't go to Armrita Beauty & Wellness I…read morewent here to this place to try it out I read really good reviews on Yelp here and the service I had done wasn't that good. The massage therapist I saw here I couldn't understand anything what she said to me she has an accent that is hard to understand her. I only wanted to get a massage there but the therapist asked me if I wanted to add other services like hot stones and whatever else to my massage I got. It all added up in the end and it was really expensive for everything I got done there and on top of that they didn't take but cash and credit card no checks. The massage therapist was really pushy there kept asking me to make another appointment with them and I told them No. It was a not a good experience I had there will never go back to that place again now I know. Thank you, Jennifer Lin

Sensitive skin facial for my complexion was so welcomed by Melissa who explained how she was able…read moreto open my pores without using steam but rather using different oils that do not clog my pores. She was so educational as she treated me and she also extracted my plugged pores. The ambiance was so relaxing with aromatherapy and calming colors. I have had so many facials in my life and this first session will not be my last one. I have already booked another one which I look forward to very much. Hopefully I will be able to get to see her before my friends do because they're all looking for a great esthetician!

Melinda is easy to talk with and to get her thoughts on what would work best for you. I have my…read morebrows tinted and waxed and always come out beautifully done. It is a very relaxing experience.

My bestie and I were staying at the Williamsburg Lodge and booked a spa day. This place is…read morestunning, with a sauna, massive jacuzzi and treatments of all sorts. We each got a lavender body scrub and our skin felt soooo smooth after. Then she got a massage while I got a signature facial and both experiences were stellar. There is a relaxation room, tea's and cookies and, best of all, no cell phones allowed, it was truly bliss

Dear Management, I…read moream writing to formally express my serious concerns regarding the way my family and I have been treated at the Colonial Williamsburg Spa. Today, I arrived at the spa as a guest of my fiancée, who has a membership. I was immediately told to leave the property because I was supposedly not a member. When I provided my fiancée's name, I was told that the membership did not exist. The way this was handled was extremely rude, disrespectful, and completely unnecessary. Unfortunately, this is not the first time my family has experienced this type of treatment. Every time we visit, we are repeatedly questioned about whether we are members and whether we even belong there. At this point, the pattern of behavior is extremely concerning and has made my family feel unwelcome and singled out. There have also been inappropriate interactions with my fiancée. On one occasion, a worker asked her whether her hair was real. That is an inappropriate and uncomfortable question for an employee to ask a paying customer, and it further contributes to the feeling that my family is being treated differently. Our very first visit also involved an unacceptable condition in the facility: there was feces in the upstairs bathroom/locker room area. Despite that, we continued to give the spa the benefit of the doubt and continued coming back. What is most disappointing is the attitude and lack of professionalism displayed by the director. A director should be setting the standard for how customers are treated, not contributing to an environment where customers feel disrespected, unwelcome, or singled out. I would expect the director to actually direct--to lead the staff properly, address customer concerns professionally, and ensure that every member and guest is treated with dignity and respect. Unfortunately, based on our experiences, that standard has not been met. This behavior is unacceptable for any company, especially one providing a premium membership-based service. My family should not have to repeatedly prove that we belong every time we walk through the door. I am requesting that management take this complaint seriously, investigate these incidents, and address the conduct of the employees and leadership involved. At this point, my experience with Colonial Williamsburg Spa is beyond a one-star review. If zero stars were an option, I would give zero. I expect better from a company of this caliber, and I expect a professional response from management.

The sweet team makes this location. The young ladies are so great, knowledgeable and hardworking…read more They make it great, every single visit. The company needs to keep their equipment in check. Every other time I go in, which is 3xs a week, one of the treatment beds is out of order. Its extremely frustrating since we pay to be a member. This is the reason I am canceling my membership. I go to enjoy and practice selfcare, not to be stressed out about a treatment being out of order.

Their massages are fine, but DO NOT go for facials. I treated my daughter to a facial using my…read moremembership and was hoping she'd enjoy it since she'd never had one before. She let the technician know that she had sensitive skin but half way through the procedure her face started hurting. She asked if that was normal and the technician said, "yes, it will be spicy". My daughter didn't know any better but when she got home she took a picture and sent it to me. Her face was completely bloody, pretty much all over her face. It was way beyond simply red and took almost two weeks to heal. I contacted the manager who proceeded to send "cut and paste" corporate replies that didn't even fit the context of my complaints. I went to see her personally since it was obvious she wasn't going to address my concerns in an email. To make a long story short, she didn't even investigate with the technician concerning what happened and didn't plan to. She proceeded to blame my daughter for the burns and said that since it wasn't my experience she didn't want to talk to me further, so I told her to contact my daughter to further investigate. I waited a week for her to call her and she never did. I plan to send this complaint to the BBB and massage envy's corporate office, however, I'm pretty sure they will deny culpability. Bottomline, unless you want your face burned, I recommend you stay away from massage envy!

Went by 3 times and it was closed. They were supposed to close at 7 (Sunday). We arrived at 3pm…read more(drove all the way from Frederick, MD) and it was closed with no sign. We checked 2 more times today and still closed! Very disappointed!

Absolutely excellent experience. Debbie and Sidney provided wonderful customer service and…read moreoutstanding product knowledge. I visited the store twice on a recent trip to the area and each time was a pleasure. The products are amazing and I highly recommend this location if you're in the area for the superior customer service (the pricing is amazing as well - great deals!)

I went to the dermatologist's as I have an ingrown hair above my lip. Dr. Corvette looked at it,…read moreand said, "I used to do that work but not anymore." She referred me to plastic surgeon. She is a referral doctor. It is time to retire.

I have been seeing Denise Brooks for many years. I have found her to competent, professional, and…read morea caring practitioner. The office staff is efficient and keeps things on schedule. If you are there for great service, this is the place to come.

This services are excellent and their entire team is always pleasant!…read more I love that they perform their nail services in a sanitary manner, no shared tools and no bubble jets for feet! My feet always feel and look amazing when I'm finished!

My daughter and I enjoyed a relaxing whole body massage for her and a facial for me. Carol was her…read moremasseuse while Nicole was my aesthetician. We both had the Laurel type of treatments which is as free of chemicals as possible. One hour each preceded by fact questioning which was pertinent to the treatments. The Laurel line smells so wonderful, a combo of herbs that makes you feel so relaxed but not sleepy. Afterwards I was given a card to use since I live locally for future treatments so I could get a chance to receive a surprise after a certain number of treatments. I also received samples of the Laurel skin cleanser and the sunscreen. I did have the chance to use both and am so impressed by both. Just a smidgen of each applied has improved my complexion. Definitely going to set up regular follow up treatments. Also right after my facial, my complexion felt so calm and not inflamed though I had been following all the correct ways to keep a clearer complexion such as drinking plenty of water, not touching my face, sleeping with my hair pulled away from my face, using cleanser free of perfume, etc. The spa is so very clean and I was quite impressed.

My daughter came to visit me, so decided to go get a pedi... (deluxe). I don't remember the last…read moretime we got a pedicure. My tech was Yhashen Williams, and I did not catch the name of my daughters tech. Both young ladies were awesome. We were there for over an hour, and was very impressed with the attention to detail. I would highly recommend Beauty Rush. The salon was very clean, and had a nice vibe to it. They only downside I found was the soaking tubs were inserted bowls, and therefore didn't have the normal bubbly foot spas. Overall, I would give them a 10 star rating if I could.

So bummed. 1st & last time at this salon. I thought I got a decent pedicure until I got home and…read morefelt my incredibly rough heels. For $45 I expect a flawless pedicure and rough peeling heels is not acceptable. Ladies were nice but my technician wasn't great. Painted nails look fine. Average ?

I truly do hate writing bad reviews but I can't help it with this business…read more First off, the location is just awful and difficult to find. Secondly, when I arrived, there was not a single soul in the whole building. I waited around for 15-20 minutes or so waiting for someone to come up to the front desk. Instead, I had to go looking for someone. When I finally found someone, she had told me I couldn't get my hair cut, and that's fine, but she wasn't very polite about setting up an appointment for me. Complete waste of my time.

Greatest place...nice ambiance, clean, and relaxing. Michele the owner is professional and…read morecourteous and Ann the esthetician does wonders for your skin. I will be frequently visiting this place whenever I'm in Williamsburg.