Great experience at the Spectrum store on Saratoga! Store…read moreSpecialist Frank Lopez and Assistant Store Manager Monica Musella-Robledo are fantastic to work with. We recently moved to Corpus Christi from N/W Indiana & my wife & I decided to switch our cell phone service to Spectrum. Our previous carrier was Comcast Xfinity, and they were a complete nightmare to deal with. I spent 3 1/2 hrs on the phone with Comcast the day before simply trying to unlock our phones, and was given a unlock code. After arriving at the Spectrum store, it turns out the phones were not unlocked & the codes didn't work. Frank Lopez and Monica Musella-Robledo worked with us for well over an hour, most of the time on hold with Comcast, and were finally able to get the job done. I really appreciate the patience of both of them. I strongly recommend anyone needing Cable/internet and cell phone service give Spectrum a try.

SPECTRUM \ CHARTER IS THE PITS…read more They Give the total run-around. Overly reliant on "AI", they are hyper-compartmentalized: one department has no idea what the other is doing - the scripted "solutions" are misleading & if not downright contradictory. Their rates are jacked, their hold times long, the "hold music" is maddeningly redundant; their in-person "brick & mortar" is ill equipped to cope with anything complex ; the 'in person' crew defers the customer back through phoning the company's myriad (833) (855) (800)#'s that all lead to the same, rote, automated prompt designed strictly for bill payment. Spectrum / Charter gives no care for resolution - rather - they are structured for LITIGIOUS evasion and will do everything to keep a person indentured to fines & fees. *** And *** Their actual service konks out chronically. - NO CARE FOR RESOLUTION - THIS CORPORATION IS A GREEDY, EXTORTIVE, GASLIGHTING, UNACCOUNTABLE BULLY - - PRAY YOU, AVOID THEM

In our area we have 4 options, grande, AT&T, dish, and time warner. I have been with grande for…read moreover 10 years now but have on a few occasions thought about leaving for a better deal. Each time I do my research I end up staying with Grande. Nobody can get close to the 400 Mbps speed, time warner is the fastest @ 50 and at&t brags about their "super fast" 12 Mbps! Grande like all of the other companies has low entry packages that begin to creep up after 6 months so you have to change plans every 6-12 months to keep getting the best deal. This is why they lose a star. Service is better than any I have seen, tech support is in Texas! Technicians give you specific time frames and call before they show up for installations. I am sticking with them but be warned grande, AT&T is putting fiber optic lines in my neighborhood so I will be reviewing my plan as soon as they roll out their new offers.....gotta love free market competition!

I am highly disappointed with the deceptive billing practices at Astound Broadband. I called to…read morecancel my service, and the representative explicitly confirmed that my account would be deactivated that same day with no further charges. My account was fully paid off and up to date at the time of the call. Nearly a month later, I discovered I was still being charged. When I called back to investigate, a different representative claimed I was charged because I canceled in the middle of a billing cycle. This contradicts exactly what I was told during my initial cancellation. Astound needs to honor the original agreement made by their representative and refund these unauthorized charges.

Had another service call where they visited and upgraded an existing antenna another vender in town…read morehad installed, where it didn't stand up to the recent wind storms in C.C. The owner used quality parts and was methodical in his repair work, to a top level of worth. With just that fine touch, all the local channels were coming in at five bars now. I further had him splice the run to serve a bedroom adjacent to the main den. He tied it in and made the older gear perform flawlessly. It is so nice to have a mom & pop operation that know what they are doing and provide Grade A work and do it highly affordably. I hope they are around for years to come in this business role.

Excellent! We have come full circle. Get rid of your cable bill-mine was 365!!!!! I was so sick…read moreof paying that every month to watch TV! How ridiculous. Seriously. I kept my cable because I didn't want to get rid of my Dvr tevo. Then, I found out they sell them. Well...,sign me up! It works perfectly. Better reception than I ever had on cable.

Been using them for a while now and they do a great job! They helped build one of my top quality…read moregaming PCs.

these guys are the real deal. fair, honest & fix it right. they even stayed open after closing so i…read morecould pick it up. A+ all the way. been fixing my stuff for over 20 years. TKS guys!

A year ago I purchased a satellite, wingate, in order to see college football games when we are…read morecamping... I was Told, and Advised that Directv was the easiest and best service to have.. That has been a total lie..... Monday I called to verify I can get service this weekend in Black Rock Park... he says when you get there call and we'll set it up! So on the way I called they changed the address . We have satellite but Not the local channels that we wanted to get... Sooo yesterday afternoon I call to change the Receiver we have here Not our home receiver... The person with Directtv Says "that is illegal and we are Not allowed to do that " "and I'm a supervisor for 6 years so I know ".., Why is it everyone else has been able to try to do this but this woman can't ". Our service has been nothing but trouble when we movied in house...I will be changing service next week!!!

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

Outstanding service, internet speed, customer service, and value!…read more I've been with Gtek for a couple years and have only had to call once for a service interruption, which took less than 3 minutes to correct. Their customer service is outstanding. I spoke with Michael today, as I had some questions about my plan. I just asked online in a chat and he was quick, efficient and just great. I've had Frontier before and could not stand all the constant crashes and interruptions. This is far superior to any of the other options. 10/10 recommend.

Worthless pieces of shit that told me they knew my service was out for days. When I called to get…read morethem to fix it, they pushed repair out another 5 days.