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    Argyle Dental Connection

    5.0 (3 reviews)

    Services - Argyle Dental Connection

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Argyle Family Dentistry

    Argyle Family Dentistry

    2.3(7 reviews)
    0.0 mi

    I am honestly shocked by my experience…read more The woman working the front desk was incredibly unprofessional and, in my opinion, is a liability to this practice. My insurance was billed incorrectly using my previous carrier, and instead of helping resolve the issue, she repeatedly insisted it was my fault because the employee who originally took my insurance information "didn't update the system correctly." She continued to tell me that no insurance card had been scanned into my file, despite the fact that I explained multiple times that MetLife doesn't issue insurance cards. Rather than listening or trying to help, she became increasingly hostile. When I politely asked if I could speak with someone else, she refused and instead told me she "wasn't comfortable" continuing the conversation and that I could call back "when I was calm." The irony is that I wasn't the one who had become confrontational. Unfortunately, this was just the latest in a long list of issues. Over time I've dealt with repeated problems involving insurance, billing, and appointment scheduling. At some point, enough is enough. Dr. Hooper, my experiences with you have always been positive, but your front desk staff is representing your practice poorly. They are the first impression patients have, and interactions like this are damaging your reputation and costing you business. I hope this feedback is taken seriously because the level of customer service I experienced today was completely unacceptable.

    I am extremely disappointed with my experience at this dental office. I was charged for cavity work…read morethat I later discovered was not accurate, and after reviewing the charges, I was overcharged by $200 (even though I mentioned this when I first paid and was promised a refund once insurance gave the EOB). I have been trying to resolve this directly with the office and request a refund for the amount I was incorrectly charged, but my calls and messages have gone unanswered. Because I was unable to get a response or resolution, I had to file a complaint with my credit card company to dispute the charge. I expected better communication and customer service from a healthcare provider. I hope the office improves its communication and works to address billing concerns more transparently with patients. Sadly, this is not the first time it happened. They like to overcharge you and then keep the extra money as credit on your account (but are not transparent about this either).

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    Argyle Family Dentistry
    Argyle Family Dentistry
    Argyle Family Dentistry

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    Lantana Family Dentistry - Kellie K. Cleveland, DDS

    Lantana Family Dentistry

    4.6(15 reviews)
    6.0 mi

    They are really nice but unfortunately, there seems to be a problem with any follow-up that they…read moresaid they would do. Three different times over the past 3.5 years and I've had to followup with them each time after waiting on them for weeks to do what they said they would do. This last time, I never heard from them (again) and after a month, I spent the time that I would have been following up with them to find a new dentist.

    Having had the same dentist since I first started going, I was extremely nervous to try a new…read moredentist. That being said, my employer and Yelp have yet to let me down! This place is THE BEST. Let me start off with the staff. The staff is so very friendly and accommodating to your schedule. They send reminder texts and emails and they give you a reminder card so you can make 100% sure the appointment you make works with your schedule. They also make sure along the way that you are comfortable (as you can be) during your appointment. You are the at the dentist after all. The experience of the cleaning was unexpected. They took these insanely detailed xrays and they refer to those for notes during the cleaning process. They also have a tv directly above you so you can watch TV and stay distracted while they do their work and you can look at your x-rays with them when needed. The cleaning was easy, thorough, and relatively painless. My teeth felt soooo clean afterward. They also recommended a mouth guard for me and told me exactly what was to be expected financially and time-wise. I feel as though I am in the right hands for future care. I'm 100% sure I picked the right dentist. They even sent me a thank you card after my visit. Nice touch :)

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    Argyle Dental Connection - dentists - Updated August 2026

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