1. Arhaus

    1. Arhaus

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    Salem, NH

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    Arhaus

    2.3 (3 reviews)
    Closed 10:00 am - 6:00 pm

    Arhaus Photos

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    3 years ago

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    2 years ago

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    3 years ago

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    Pottery Barn - Store won't allow you to sit on these chairs, and won't take them down if you ask.

    Pottery Barn

    1.9(22 reviews)
    0.4 mi
    $$$

    I've always loved the Pottery Barn aesthetic and have furnished much of my Maine home with their…read morebeautiful pieces. The Maine store has consistently impressed me with its friendly, helpful staff and great service. Unfortunately, my experiences at the Salem location have been quite different. The store itself is gorgeous, but the customer service leaves much to be desired. I've visited three times, and despite the store not being busy, no one greeted me or offered assistance. On my most recent visit, I waited at the checkout while one employee helped another customer. Several others saw me waiting but made no effort to help. When I was finally assisted, the staff member's attitude was dismissive and unhelpful. I ended up going to Crate & Barrel in Burlington instead, where I was warmly welcomed and received thoughtful decorating advice.

    Ordered a dream deluxe recliner that is less than 1 year old. Power adapter stopped working. Called…read morecustomer service and they gave me a delivery estimate 5 months from now. Called back to get order expedited. It has now been 5 weeks and 6 additional calls and I STILL DO NOT EVEN HAVE A TRACKING NUMBER. Terrible quality and even worse customer service (including the supervisor who couldn't do anything to help). Avoid purchasing from these folks unless you want thousands of dollars stolen from you.

    Photos
    Pottery Barn - Narro chair and deep couch.

    Narro chair and deep couch.

    Pottery Barn - Chairs conveniently located where it's impossible to sit/try.

    Chairs conveniently located where it's impossible to sit/try.

    Pottery Barn - Zero reason to have so many chairs on risers, which make them impossible to sit on.

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    Zero reason to have so many chairs on risers, which make them impossible to sit on.

    Canal Street Antique Mall

    Canal Street Antique Mall

    4.0(52 reviews)
    5.7 mi
    $

    Lot of crap... we walked around all the booths and floors for probably 3 hours and ended up with…read morenot much to show for except for tired backs and feet. The things that weelrw unique and worth getting, even the things thag were mildly interesting were so over priced it made me feel like I wasted a day walking around here. It was an hour and a half trip so overall juice not worth the squeeze. Selection is a lot of stuff t hat looks like transfer station still good shed items... maybe 5-6 legit booths total of the 75 vendors. Check your records before buying almost all the ones I looked at were scratched.

    Canal Street Antique Mall is BIG! Allow yourself time to puruse the cool things! Bring yourself a…read morecoffee! Eat breakfast/lunch ahead of time! Everything is tagged and priced. For the most part we're going the prices low-fair! Bonus!!! If you're on the fence, price won't be a determining factor most likely. If there's a piece on the pricier side, there's usually some kind of description for the why behind the price. They have roller carts like target ands hand baskets to hold your things. The winding staircase is beautiful. Great spot for a photo! Yes they have bathrooms! Easily accessible! We're still confused but there's the main canal street antique mall with 2 full floors AND across the parking lot is another space on the 4th floor. They're owned by the same people, we think... we loved both places!

    Photos
    Canal Street Antique Mall
    Canal Street Antique Mall - So much stuff, allow yourself time

    So much stuff, allow yourself time

    Canal Street Antique Mall

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    Arhaus - furniture - Updated September 2026

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