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    Ariel Zisman MD

    3.1 (14 reviews)
    Closed 9:00 am - 4:00 pm

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    Martin S Cohen, MD

    Martin S Cohen, MD

    1.6
    (9 reviews)
    1.5 mi

    Wonder if half a star is available. Came to get my records at 10:15 am. Was advised they'd be ready…read moreafter lunch...at 2:20 pm my small file had not been touched. This is of course following many, many calls that went unanswered as well as emails. Their phone system is a mess. Had two people complaining about it upon my arrival. The results of a lab were emailed to me not password protected and without official request....talk about HIPPA violation!!!! The office is closing, surprised they stayed open this long...and seeing the other reviews...I'm glad I never met Dr. Cohen himself.

    You know, I truly hate having to write a bad review for this medical practice, as I know how much…read morenegative reviews can affect business owners. Honestly though, I've had it with this office. Their extremely unprofessional etiquette leaves a lot to be desired and I'm hoping that they learn from these negative reviews and make adjustments accordingly. Dr. Cohen is a good doctor. He's a friendly guy and seems to be a good person. He's old school but thorough with his charting and medical history taking. He has also shown a cautious attitude and taken a proactive approach with me, which I find to be great. However, when a doctor answers his cellphone in front of a patient and the incoming call is not from someone in dire need of assistance, but instead from his POOL GUY that is fixing his jacuzzi and cleaning the tile grout of his pool, I have a problem. Come on! How disrespectful! I consider that to be unacceptable. He could've stepped out of the room, at least. Aside from that he's very brief and seems to always be in a hurry. I personally don't like that. On to the office... The receptionist and medical assistants, with the exception of the foreign MA, are both quite rude. I have known to be on hold with them for more than 10 minutes, and that's when I get lucky to have someone answer my call. They are extremely unprofessional, talking loudly about personal things in front of patients, etc. Last time I was there, when I arrived and cordially said good morning upon signing in, the receptionist didn't even look up at me to greet me. Really? They don't teach that in Reception 101 class? The wait is always ridiculous...I'm talking about at least an hour and a half before going in to see the doctor. It's really a shame to have to write so negatively about this practice, but they really need to know and fix what's broken!

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    Kenneth B Shephard,  MD

    Kenneth B Shephard, MD

    2.6
    (25 reviews)
    9.3 mi

    I was referred to an endocrinologist by my PCP after an abnormal thyroid ultrasound. I'll admit I…read morewas hesitant to schedule with this office based on some reviews I had read, but appointments with Baptist Health and UHealth were booked out 3-6 months, while I was able to get an appointment here within 2 weeks with Dr. Dianelys Mendez. Scheduling through the practice's website (https://my-endo.com/services-2/endocrinology/ ) was very easy and convenient. Before my appointment, I emailed the office my lab work and ultrasound results. When I arrived, I was greeted by the staff and seen right at my scheduled time. The intake staff member was professional, courteous, and confirmed that all of my medical records had been received and added to my chart. Dr. Mendez was extremely thorough during my visit and took the time to answer all of my questions. I later returned for a thyroid biopsy, and the experience could not have gone better--again I was seen on time, and treated with kindness, professionalism, and respect throughout. I highly recommend Dr. Mendez and her office for their excellent care, professionalism, and efficiency.

    My appointment went fine but the clinic manager Julie is too rude and loud towards patients and…read moreemployees I believe she needs more training on how to keep office voice & communication civil and professional. I felt like Julie was screaming from one side of the parking lot to the other side... Please let her know that I love this office, my Endocrinologist, the front desk personal as well as the guy that takes patients weight and blood pressure. Julie needs more training or she needs to be out of this office as a manager she is not

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    Ariel Zisman MD - endocrinologists - Updated August 2026

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