5 Star Nursing Care! The nurses truly care and the CNA's provide excellent care. Physical Therapy 6 Star Care!

I had always heard good things about Aristacare but o got to experience it first hand this past month when my mother went to the linden facility They are absolutely awesome the staff the entire crew should get 10 stars for the way they treated my mom with compassion - care and patience My mother developed Severe Lewy body dementia and they have been extremely helpful not just in her care but also in their effort to coach us to do the correct next steps The staff at the linden facility is absolutely amazing thank you Shiela and Robin and the entire set of helpers and aids who made sure my mom was given the same care she would have gotten at home They made sure we were in constant touch via FaceTime calls And my mom needed constant attention Thank you to the ceo sailesh who even though I went with so many random questions patiently answered everything and assured me that my mom is in safe hands I just had such a relief when I saw that my mother was being taken care of with compassion love and patience Thank you for giving a sign of hope to all the families who are struggling in providing for their parents and I have to say I am happy I made the right choice I would highly recommend it to anyone who is considering it for long term or short term care And a big shout to the entire Aristacare staff you guys are extremely well organized and focused on each patient Kudos to all of you .... read more

My mother is 89 years old, she has heart related health problems. She ended up in JFK due to severe back pain. It caused cardiac distress. She was there 9 days without improvement. The hospital along with a doctor we both trusted advised a reabilation center(Arista Care) for therapy and pain management. I was desperate and skeptical. Things got better every day. Thank you to the staff in the oak wing, I could go on about people who take care of the people you love forever. Thanks to the therapy people who made a positive change. (Victor,Jonathan,Isabella,Aron) I wish I could name everyone who helped us. Even when someone moped or emptied the garbage we would exchange pleasant words. You can't fake any of that. From my family and my mother God bless you! read more

I got Covid, pneumonia, a large bruise under my left thigh - three arteries on my left side hemorrhaged and had to be cauterized twice, at Robert Wood Johnson Hospital in New Brunswick - it gave me a huge hematoma (a Large bag of fluid and blood clots that are slowly absorbed by the body). I was at Robert Wood Johnson Hospital in New Brunswick and then transferred to Arista Rehab in South Plainfield, where my family lives -the whole process took three months. I just got out recently. It is so wonderful to breathe fresh air - I had my first real coffee in three months (they only have decaf in the rehab center). 'm currently staying with my daughter, son-in-law and two grandchildren in South Plainfield. The wonderful staff brought me back from being a vegetable - I was swollen and couldn't even look at lights - I had to learn to walk all over again - to being able to walk; I still can't walk outside, just on a level surface. I want to thank the wonderful staff, including Philomena, Aaron, Bill, Johnathan, Mary, D, Victor, Eric and Susan - they are the greatest! Highest possible recommendation! God Bless Them. Bruce read more

My family and I are incredibly disappointed in this facility. My grandmother was transferred here from the hospital Friday afternoon to be on a 6 week course of antibiotics before the Labor Day weekend. When we got there, no one introduced themselves to us or explained the process as this was our first experience at a rehab facility. My mother had to go and ask who was in charge/find a nurse as we wanted to speak with them and ensure my grandmother was attended too. We left that evening and returned the next day. There was still no sense of staff around to assist however, we noticed my grandmother wasn't as alert as she was the previous day. We assumed she was just tired but then on our Sunday visit, we were told when we got there that my grandmother refused to take her medication the night before. She was in no condition to even refuse such a thing so the nurses were lying. She was not responsive at all at this time. We were in shock to see her in this condition as she was barely able to lift her head, she couldn't speak or open her eyes. She was doing much better once she left the hospital and was NOT in this state. She has had diabetes for many years and has never not taken her medication so we didn't understand why the nurses didn't notify us the night before (or even first thing in the AM) of this as that would have been something we flagged as a concern. The nurses were looking at us like we were overreacting and stated that we shouldn't rush her to the hospital (& to let her stay since the next day was Monday for her scheduled dialysis) and the nurse even stated "we bring our patients in this condition to dialysis all the time". We waited a few hours as we were in shock but then trusted our gut and called an ambulance. Come to find out that my grandmother had a stroke while she was at the rehab facility that Saturday night. The issue is that no one notified us of her declining condition. There was no doctor on site (most likely due to the holiday) and the only thing the unskilled nurses recommended was to "zoom in the doctor". We knew right then that this facility did not have my grandmother's health in their best interest and she was not priority to them. The Assistant Admin, Nicole Silva, in fact called my mother on Monday to essentially introduce herself and check in with us, not even knowing that my grandmother left the facility and was unresponsive at the hospital due to their staff's negligence. We wish that this facility had trained staff to notify families of their patient's condition in a timely fashion. We wished they had trained nurses and doctors present and visible assisting the patients. Not to even mention the facility is outdated looking but we wish they cared for our loved one. We wish they notified us right away as we would have visited earlier instead of just coming Sunday afternoon. If we knew that her condition declined rapidly Saturday night, we would have came first thing Sunday morning. Thank God, we visited her because we would have never been told what was going on. Thankfully, we did made that decision to remove her from this facility as she was able to come too after a few days at the hospital. Unfortunately, her condition worsened and she passed away the following week. Our family is devastated of her loss and we are disgusted in AristaCare at Cedar Oaks' neglect and slow response time that resulted in a dangerous and deadly situation. We plan on sending a official complaint however, we are still grieving and can't believe this even occurred. read more

I wish I could leave no star! This is not the place you want to leave your family member ! It have to be the worst long term care place ever ! It is not organized at least for long term patients nothing gets done for your family member, when you visit them and I do at lest 3 times a week , you leave feeling guilty to leave them in such an environment! No matter how you call nothing gets resolved! read more

My mom was at JFK Medical center last Month for a hip replacement her social worker at the hospital recommended Arista care at Cedar Oaks. I was out of town on a business trip and had to make a decision over the phone I was a little torn about Arista care after reading the reviews online! All I can say is that My family was so happy with care my mom received from ALL THE STAFF from rehab which got my mom up and out of bed with in her first 24hrs of being admitted. The kitchen staff which made sure my mom did not miss a meal and all the nurses and aid that made sure she was not in pain after her surgery, and thank you to the nursing aids that made sure my mom was up and dressed every morning and not laying in bed in her pajamas. Thanks from the Prescott family's read more

We were extremely disappointed in the care provided at this facility. my mother was admitted for subacute rehab after a pulmonary embolism. About a week into her stay we were told she was being moved to another room because of new patients arriving. She was moved to the memory care floor, which was neither why she was at the facility nor appropriate to her status. While the physical therapy staff were excellent, most of their efforts are undermined by neglectful care on the floor. My mother was on order to be out of bed and in her wheelchair for at least six hours daily. On at least seven occasions she was never taken out of bed all day, and on some of those days only partially dressed. When she was moved to the new room her bed was broken such that she had to be propped up with pillows so as not to lean to the side, and it took four days to get it fixed (why she was put in a broken bed in the first place is a mystery). Of most concern was a MAJOR MEDICATION ERROR which could have done significant harm. We asked (for weeks) for an assessment to determine if she could be given a low dose SSRI for anxiety since her anxiousness was hampering physical therapy progress. Instead, without our knowledge or permission, she was put on an antipsychotic for people with schizophrenia, bipolar disorder, or autism - none of which she has. She was also on a dose that was TEN TIMES the acceptable level. In addition, the medication had a black box warning for elderly patients with dementia (she is 92 with undifferentiated mild dementia diagnosis on her record) and is contraindicated for patients with risk of blood clots (she was admitted after an embolism) or on BP medication (which they had her on). We only found out because we had engaged a care manager ourselves since we were so concerned about her future care plan and that person received the medical records we had not been able to obtain. When we asked to have a doctor review the medication to determine if she could be taken off cold turkey no one got back to us for almost 24 hours. Instead we called an acquaintance who is a noted PharmD to ask for advice. She also had at last two UTIs in the 10 weeks she was there, wiht the second only being diagnosed because we demanded she be tested since she was exhibiting classic signs of infection. I would never recommend this facility to anyone - in addition to this life-threatening error, the general care was substandard, food awful, facility in bad repair, staff over extended and unresponsive. She never recieved a legitimate care plan and family 'care meetings' were so lacking in detail or answers as to be useless. The most responsive they were was when we said we were moving our mother to a decent facility - they could not wait to get some other unsuspecting poor soul into that bed. read more

Aristacare at Cedar Oaks is an excellent facility. You can feel comfortable and confident having your loved ones recover there. A close relative of ours has been recovering in the sub-acute rehab wing for two months. We chose Cedar Oaks on short notice. We got lucky and we've been very pleased with both the healthcare services and helpful administration at Cedar Oaks. The healthcare staff is patient, competent and caring. Patients' families are often stressed and anxious following a medical emergency and can be oversensitive. Their only focus is their loved one while the Aristacare staff has to attend to dozens of patients. Patients themselves may not want to be at the facility but have to for medical reasons. Despite this, the Aristacare nurses, therapists, and health aides give a great level of care. Our questions were always heard and staff went above and beyond to address them best as they could. The management staff is very professional. They give you regular updates about patient progress through "debriefs". They will also work with you to help address your unique medical and insurance situation. Other things. Visiting loved ones is easy. This is a great facility for people from the Desi/South Asian community who want to feel like they're in a familiar environment (food, TV shows, language, etc.). The rooms are kept at a good temperature, not too cold or hot. People overall are upbeat and friendly, which is important in a setting like this. One area of complaint is coordination between nursing staff, doctors, and patients' families, which could use improvement. Nurses can only make changes or take action based on doctors' orders. But doctors are not always in tune with patient needs and conditions. Family and friends of the patient need to stay engaged and ask nurses to get the doctors more involved if they notice any strange or sudden changes (e.g. side effects to medication) read more