1. Arizona Brothers Moving and Storage

    1. Arizona Brothers Moving and Storage

    0

    Phoenix, AZ

    Arizona Brothers Moving and Storage

    4.5 (287 reviews)
    Open 8:00 am - 8:00 pm

    Get pricing & availability

    Response quality

    Excellent

    Response time

    30 minutes

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    Services - Arizona Brothers Moving and Storage

    In-state moving

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    Front door frame. The guy looked at me and said,  "Oops."
    David M.

    We had Arizona Brothers move our furniture on Saturday 11th September. And we are not happy with how our furniture was handled. I emailed them with my concerns, in the hopes that some attempt at making amends is made and that they can improve the standards of service. There was no response. Hence this review. First, the team was half an hour late.  Second, I have attached pictures that show the damage done to newly restored and finished dining table and chairs, China cabinet, and bookcase. None of that damage was present when the team first arrived for the job.  Third, there were also a number of places on door trim and walls where furniture had been knocked against the wall and chipped the new paint in our new house. Finally, near the end of the job I was asked to help lift and carry furniture.  Um. No.

    Sweat left on my mattress by the movers

    DO NOT USE THEM IF YOU VALUE YOUR THINGS! I used them to move earlier this month (June 2024) and my experience was AWFUL! My long list of issues include: - An overall lack of professionalism by the movers. They were 1 hour late with no communication and I was greeted by one of the movers with a lit cigarette in his hand. - They did not use proper blankets or covers to move a majority of my furniture, resulting in multiple pieces of furniture now scuffed and damaged. I had to specifically ask them to wrap and take extra care with my antique pieces. - They did not have a mattress cover and made no effort to wrap or protect my mattress (even after I asked) so they moved my mattress BARE. This resulted in rips and snags in the mattress (that is less than 3 years old) as well as the MOVERS SWEATING ALL OVER MY BARE MATTRESS! (Their website promises they bring all the supplies to move you). - They were sliding pieces of furniture all over the vinyl wood flooring in my new apartment resulting in scratches and scuffs on the floor and on doorways. - I communicated prior to the move I had a large queen-size bed frame that needed to be taken apart and put back together; not only did they not bring a drill, but I had to take it apart and put it together by myself! I was quoted around $250 LESS than what the move ended up costing. Now, I understand I have a lot of things so it took longer to move me, but I do not believe the owner, William, asked enough questions around the amount of things I had to be able to give me a proper quote over the phone. When I contacted William about all the issues, there was no immediate apology for anything! He did work with me in bringing down the price for all the issues, but it was definitely a negotiation that I had to fight for, even when I was willing to forgive damage made to some of my furniture. I still ended up paying WAY too much for all the damage I found after I started to unpack. I only received an apology for the issues and a promise they will do better AFTER I paid him. Overall, the entire experience cost WAY TOO much for what I'm left with after. I was so uncomfortable throughout the moving experience and if I could go back in time I would stay far away from using them! *Update after the comment that was left* I was quoted $435, and the ending service ended up costing $675 (around $695 after credit card fees). After notifying William of the issues, he first offered $50 off and covering the $20 credit card fee (no offer to fix anything). After re-iterating damage w/ pictures, I offered to pay $500 in exchange for forgiving the damage (so I am not sure where that $300 discount came from). At no point was there an offer to fix anything as a first resort opposed to the discount. Every professional moving company I have used has provided me a mattress cover. It is listed on your website that you provide moving materials (as well as packing services) - if this is something that is not included, that is fine, but you need to let your clientele know.

    The truck they used was leaking power steering fluid.

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    1 month ago

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    20 days ago

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    15 days ago

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    5 months ago

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    5 months ago

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    5 months ago

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    Johnathan B.

    We are so glad to hear your great experience with Arizona Brothers.

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    5 months ago

    Very respectful and honest definitely recommend. they were very careful with my stuff

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    5 months ago

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    2 years ago

    Bait and switch moving company. Quote you one price then charge you another. Pay the extra and use a real moving company

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    7 years ago

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    Page 1 of 8

    Ask the Community - Arizona Brothers Moving and Storage

    Do you drive to Southern Californa (Lake Elsinore, CA - 92530) pick up a garage full of boxes (approx. 100-150) and bring them back to Gilbert AZ 85233 - and how much would that cost?

    We absolutely can do that. Do you have a phone number I can reach you at? i'm going to look at the mileage and I will get right back to you with a rate. We normally do flat rates for these kinds of moves that include everything including gas,… 

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    Review Highlights - Arizona Brothers Moving and Storage

    For our first move William sent Cameron and his team and they were professional and handled our things with care.

    Mentioned in 58 reviews

    Read more highlights

    Just-In Time Moving & Storage

    Just-In Time Moving & Storage

    4.8
    (883 reviews)

    Just-In Time Moving truly helped me out of an emergency situation…read more I had originally hired another moving company, Not Your Husband Moving, and ended up in a terrible situation where I was billed for more than double the estimated hours for the move into storage and the move was not completed as originally estimated. I needed to get my household goods out of their storage quickly to stop the situation from getting worse. Just-In Time Moving was gracious enough to fit me into their schedule last minute. Their office was communicative, their estimate was thorough and clear, and the final bill matched what they estimated. The crew showed up on time, communicated throughout the day, and was professional, careful, and kind. This was not a simple move. They had to unload my furniture and belongings from storage crates, unwrap items that had been wrapped by the prior mover, take care with everything, rewrap my furniture, load it, transport it, and unload it into my new storage unit. They completed the entire job in 7.5 hours. By comparison, the prior mover had tried to bill me 16.5 hours for the move into storage alone. Just-In Time Moving did a fantastic job, and I am extremely grateful they were willing to help me on short notice. After the experience I had before them, their professionalism, clear communication, and honest billing meant everything. My advice to anyone hiring movers: read all reviews carefully, do not take online ratings at face value, check whether the company is listed with moversaz.org, review BBB ratings, and read how the company responds to 1-star and 2-star reviews. I wish I had done more research before hiring the first company. I am very thankful I found Just-In Time Moving when I did.

    I've used Just-In Time Movers twice now and have had great experiences both times. They're…read morereliable, efficient, and clearly know what they're doing. I originally found them when I needed to move a piano and quickly realized that, based on the quotes I was getting, it was almost as expensive to move just the piano as it was to move the whole house. Thankfully they handled it with no problem. Both moves were smooth, the crew worked quickly, and everything was handled with care. Moving is stressful enough, so it's always a relief when the team you hire is organized and professional. Another reason I'm happy to keep giving them my business is that they volunteer their services for a food drive at a nonprofit I'm involved with. Seeing a company show up for the community like that really means a lot. Great service, dependable team, and a company that gives back. Hard to ask for more than that.

    Arizona Brothers Moving and Storage - movers - Updated July 2026

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