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    Arizona Choice Automotive

    1.0 (2 reviews)

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    2 years ago

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    Carz R US

    Carz R US

    2.5
    (44 reviews)

    O my im just reading about all the bad reviews on where i bought my vehicle, my experience was…read moregreat & the gentleman who was are salesperson was absolutely great. I truly recommend this place. The salesmen is named Richard. I just pray my experience doesn't end up with a sad story yesterday when I purchased the vehicle we were told to come back today because it did have a chipped windshield while we went back today just to have to turn around and come back. We were told to come back again on a Saturday which is an hour drive over there in an hour drive back. I just pray I do not get the runaround, but I will keep you all posted. I shouldnt of rated this dealership a 5 star just yet

    I purchased my Jeep from Cars R Us in February 2026. Within the first week, warning lights appeared…read moreand I immediately contacted the dealership. I have text messages documenting that these issues were reported almost immediately after purchase. The dealership is now claiming the check engine light was present when I bought the vehicle. That is false. The vehicle had a cleared permanent P0600 code, and I was told the issue was related to the PCV valve and sensors. I returned the vehicle and gave them every opportunity to fix it. They kept it for 43 days and repeatedly assured me repairs had been made. However, the replacement PCV valve I personally purchased was still sitting in my glove compartment months later. When I replaced the failed PCV valve myself, it became clear the repair had never been completed. A failed PCV valve can cause pressure issues that lead to oil leaks and additional engine problems. I repeatedly warned them about this. Instead of addressing it, they ignored my concerns until the vehicle developed further issues that required repairs at another shop. When I returned to discuss the situation, I was told I would need to pay again to have them inspect a problem I had reported since the first week of ownership. I was understandably upset. This was a vehicle I had dreamed of owning since I was sixteen, and after working hard to finally buy it, I found myself dealing with problems that should have been addressed from the beginning. The most frustrating part is not the mechanical failure. Vehicles can have issues. The problem is being told repairs were completed when they were not, then having the dealership publicly imply that our review was inaccurate. The facts are simple: * Issues reported within days of purchase. * Vehicle kept by dealership for 43 days. * PCV valve was never replaced. * Additional damage developed. * I ultimately paid another shop to repair the vehicle. Buyer beware. Bring a scan tool, verify repairs independently, and document everything. I am grateful this did not result in a catastrophic engine failure, but I cannot recommend this dealership based on my experience.

    Arizona Choice Automotive - usedcardealers - Updated July 2026

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