I came from a long distance to see a truck located at 9948 east main in Mesa AZ this ideal…read moredealership was terrible . I was told by phone the truck price was 9991 and was a cash purchase so I took my checkbook to the dealership. Walked in and was told they were short people and please wait. Then I attempted to negotiate truck was told it was 11000 and if I was not going to buy it then don't test drive it. The sales person I believe felt that I probably did not have the cash to buy the vehicle . He was so rude that I was turned off by the entire visit. Never judge a book by the cover. He lost a potential sale today and should of attempted to negotiate the price. Customer service is a must in order for someone to spend their hard earned money. This place is not worth your time or money due to rude individuals placed there to sell vehicles.

Went in and bought a 2009 Toyota Tundra. They walked me through the whole process. From sales to…read morefinancing they did a really good job. The windshield had some chips right in the drivers view so they went ahead and replaced it at no cost. I couldn't ask for more as a customer.

Never got title or tags! Went to dmv and they said the title isnt in my name and they closed down…read moreand I gotta keep buying 90 day tags until I can get them for fraud. As of now I got to jump threw 100 legal steps just to hopefully not lose my car and money. Btw same sales guy as last review Mel Stewart sales manager

Buyer beware! Let's just start with saying this was a hassle from the get go. From finding the ad…read moreto the vehicle on Facebook market place know it had a bad engine( I was fine with that) to finding out it was a fake Facebook account fake name. I go to check out the vehicle and purchase all cash no financing. Mel takes care of the paperwork for me and tells me the title is in Florida and will be overnighted/ expedited and will have in a day or so. First red flag. I tow the vehicle out of there. Get home and go over the paperwork to find out the wrong vin and vehicle are on the paperwork ( my fault for not checking). Call back the following day and set it up to come back in to get the paper work sorted out. Got the correct paperwork finalized. Now here come the excuses. I call a week and a half later asking where my title is for the vehicle. Was told by Andrew that I was told when buying the car it could take up to 30 days per Arizona to give me a title. 2nd red flag. I contact them again stating I never got registration on the vehicle when purchased. Finally they get back to me to send me over "registration " for the vehicle. They send me a temp tag in a email. Contact azmvd and was told that's not a valid registration. Third red flag. Texted Mel calls and informs me the title is in and needs to go to the mvd for transferring. I stated I would pick it up. No response. I have my finance call again and check the status of the title and Mel tells her he dropped off the title at the mvd and would call us back when it's ready to be picked up. Me knowing 3rd party mvd is a in and out process I texted him back saying I'm coming up there to pick my title up or the title they have on hand and to sign it over to me. I drive up there and another guy in the office states Mel's at the mvd he will be right back. So I waited. Mel shows up runs inside grabs a title and says he will be right back. Drives to the mvd actually gets it transferred and registered with legit plates this time. Glad it's over with. No surprised how they are even in business. From the run around games to the not responding to the lies. I wouldn't recommend anyone do business with them. Word of advise. You would do better in business if you had integrity and not play games. I have all emails and texts and voices mails if they try saying anything I said was a lie!

I purchased a 2008 Ford F250 from this dealership for around $10,000, but with financing the total…read morecame out to nearly $16,000. Less than three weeks later, before I even received the license plates in the mail, the truck was already having major issues. The truck started displaying a "drive to clear exhaust filter" message, so I took it to a mechanic. After inspecting it, the mechanic informed me the truck had a cylinder misfire and warned me that it would likely be a very expensive repair. He recommended that I contact the dealership since I had just purchased the truck from them. He did fix the exhaust filter issue, but the engine problems remained. I then spoke with the owner of the dealership, who asked me to take the truck to his trusted mechanic so they could perform their own diagnosis. He assured me that if the diagnosis confirmed the issue, he would do everything he could to help with the repairs. At that point the truck was still running, and I only agreed to take it there because I was led to believe the dealership would stand behind what they sold me. After his mechanic confirmed the engine issues, I was told to look into the cost of either repairing or replacing the engine. Based on the promises that were made to me, I agreed to move forward with repairs at that shop because I needed my work truck fixed as soon as possible. During this process, the mechanic also informed me that the truck had an axle problem that he had already brought to the dealership owner's attention before the truck was ever put up for sale. According to the mechanic, the dealership owner ignored the issue and still sold the truck anyway. I ended up having to pay for that repair out of pocket as well. After spending over $12,000 on parts and labor, and being without my truck for almost two weeks, the truck still was not properly fixed and the dealership completely backed out of helping me in any way. The promises they made meant absolutely nothing. Had I known they were never going to help, I would have taken the truck to my own mechanic from the beginning and likely paid far less. Instead, I was persuaded to move forward with repairs under false pretenses because the dealership owner acted like he was going to help make things right. The next time I spoke with him, his attitude completely changed. He told me he could not help me at all and claimed that if he helped me, he would have to help every customer. He also tried to justify the situation by saying the truck had been driven over 7,000 miles in less than a month, so lemon law supposedly would not apply. This was purchased as a work truck, and a diesel truck like this should be able to handle that kind of mileage without catastrophic engine failure almost immediately after purchase. Their business practices are deceptive and dishonest. Selling a truck with severe engine and axle issues, while allegedly already knowing about some of the problems beforehand, then making false promises of assistance after the sale, is completely unacceptable. This experience has been financially draining, stressful, and one of the biggest purchasing mistakes I have ever made. Please do your research before buying from this dealership because you risk being scammed just like I was. In response to the owner: It's inaccurate to say the mechanic was simply a recommendation. Your dealership specifically asked us to take the truck to your trusted mechanic for the diagnostic, and there were conversations about helping with some of the repair costs. Now it feels like all responsibility is being denied, even though the mechanic himself acknowledged how serious the issues were. This was not a small repair or normal wear and tear. The truck had major engine-related problems almost immediately after purchase on a vehicle that ended up costing nearly $16,000 with financing. Even with an older diesel truck, buyers should still be able to expect honesty, reliability, and a vehicle that lasts longer than a few weeks. We tried to handle this reasonably from the start and hoped the dealership would stand behind what was sold. Instead, our concerns were minimized and dismissed. At this point, this review is simply meant as a warning to future buyers so they can make informed decisions before purchasing.

From the owner: We are a family-owned and operated used car dealership proudly serving Apache Junction, Mesa,…read moreGilbert, Queen Creek, San Tan Valley, and the surrounding East Valley. Our lot offers a wide selection of quality pre-owned vehicles at fair prices, all with a no-pressure buying experience. We believe in honesty, fairness, and making sure you get the best deal possible. Our mission is to treat every customer like family and help you drive away with confidence.

Great prices and great customer service from start to finish, Leo made the process very easy. We…read morepurchased a couple of moving trucks from this small dealership in the last year and can trust them on purchasing more as our business grows. He also made sure that my drivers are educated on how to work the trucks so that no issues arise, so far I've had zero issues.

Leo sold my son a 2018 Isuzu Ftr box truck that has been in the shop more than on the rode. We have…read morespent 1000's of dollars with no success in finding out what is truly wrong with the truck. Charged me to clean the DPF which the work was never done. Had to pay someone to take the company to actually have it cleaned. However Leon charged me close to 2,000 for the same thing. The truck had recalls from Isuzu that were no taken care of before he sold the truck. He saw 2 young men and took advantage of them. Don't trust him

If you are in the market for a new vehicle and would like a pleasant experience dealing with…read moreoutstanding individuals who provide excellent service, this is the place to go. I feel very fortunate to have found Apache Motors and would recommend them to anybody. A+++++++ experience.

Honest, quality cars, very fair prices, willing to go out of their way to assist a customer and…read moreensure the customer feels appreciated and valued. HIGHLY recommend.

Roberto, Jason, and Dan are exceptional individuals and made a chore - car shopping - painless,…read moreeven enjoyable. When I was without a way to get to the dealership, Roberto - the sales manager - provided transportation in the vehicle I had looked at online. Once at the dealership, we browsed the lot and I selected a different vehicle. Financing vehicles has always been an issue over my lifetime due to the inaccuracy of Experian and the other reporting agencies. However, Jason and Roberto made it seamless. More important than the upfront service and care these individuals provided to a new customer is the follow-up and follow-through following the sale. There were a few issues I discovered on the test drive and Jason and Dan took care of every one of them for me. A special shout-out of THANKS goes out to the entire Ideal Cars' team. I definitely recommend Ideal Cars, Apache Junction to anyone in the market for a high-quality pre-owned vehicle.

I went in wanting to purchase a vehicle between $10-15k cash. I did test drive a few, and found one…read morethat might fit all my requirements. When I went in to do the numbers with Roberto, he was snarky. I found an extra charge of $999 added under what he called recon fee. So, they put a competitive price on their website, and then he said Dale adds $999-$2000 extra under that heading. Ultimately, they refused to take that charge off. He also got an attitude when I had said I'd be doing a prepurchase inspection. Roberto said he'd speak with Dale and see about getting the charge dropped and get back to me. He didn't. I had to call back, and he acted like he had completely forgotten, but would call the owner right away and get back to me. A few minutes later, I received a call from a Dan who said he was in charge and would not take off the additional charge. For what they had raised the price on an older Ford Escape to, I could get a very nice corolla at Toyota. Be very cognizant of how this dealership adds on fees and frowns on prepurchase inspections. Not a good sign.