1. Phoenix Auto Brokers

    1. Phoenix Auto Brokers

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    Mesa, AZ

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    Phoenix Auto Brokers

    3.0 (6 reviews)
    Closed Closed

    Services - Phoenix Auto Brokers

    Oil changes

    Routine automotive maintenance

    Car brokers

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    Photo of Roman R.
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    1 year ago

    The shop always comes through with great and fast repair turnaround and is also budget friendly.

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    4 years ago

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    2 years ago

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    8 years ago

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    10 years ago

    Tom's a great guy. He's willing to help with prices and labor cost. Cant beat a $20 oil change!

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    Carizona

    Carizona

    2.8
    (208 reviews)

    I would shop here again if I had more money Isaac Granados…read moreis awesome I'm referring him to everyone I know until I can come back

    I had a very disappointing experience at Carizona…read more I spent hours at the dealership working through a deal with Danny and a manager. I was presented with monthly payment numbers that I agreed to. I literally signed an agreement. Before signing, I made sure to ask all the right questions. I verified the monthly payment multiple times to ensure I understood exactly what I was signing. After signing the initial agreement, purchasing car insurance, paying my down payment, and providing six references along with proof of income and residency, I was brought into the finance office to sign the final paperwork--the last step before receiving the keys. I signed several documents (privacy forms, warranty paperwork, etc.) before we got to the retail installment contract showing the loan terms and monthly payment. This is where I felt like I was hit with a bait-and-switch. The monthly payment on the contract was about $100 higher than what we had agreed to. I immediately spoke up. We had agreed to **$389/month**. The contract said **$482.09/month**, while the finance manager told me his computer showed **$489/month**. Somehow there were three different payment amounts for the same deal. At that point, I was told they could no longer honor the payment we had agreed to. Whether that was because of the bank or dealership management was never clearly explained. We asked them to honor the agreement we had already signed, but they refused. Instead, they countered with a payment of around $450/month, even though I had repeatedly stated throughout the 7-8 hours we were there that my budget was **$400/month or less**. I walked out of the finance office without signing anything further. To their credit, the salesperson I worked with genuinely tried to make the deal happen, but the final decision appeared to come from management or the finance department. We ultimately left without purchasing the vehicle after spending nearly an entire day at the dealership. We had actually tried to leave around 3:00 p.m., but were assured they had found a vehicle that fit my budget. Unfortunately, that fell apart at the very last step. After canceling the deal, I was understandably concerned about getting my money back. Thankfully, the dealership did process a full refund, and Victor was very responsive and quick to provide documentation showing it was being processed. My insurance company also refunded my policy. Overall, I left feeling that the sales process lacked transparency--which is ironic, because "transparency" was mentioned repeatedly throughout the sales presentation. If a dealership cannot honor the payment being presented to a customer, that should be made clear **before** someone spends hours completing paperwork, purchases insurance, pays a down payment, and provides extensive personal information. While I appreciate that the refund was handled appropriately, the overall experience was frustrating enough that I chose to continue my car search elsewhere. I would encourage anyone shopping here to carefully review every document, verify every number, and avoid purchasing insurance or handing over money until the final loan contract is in front of you.

    Rollit Motors

    Rollit Motors

    2.2
    (104 reviews)

    Great experience with my sales guy Darian..I will be back for another vehicle when my son graduatesread more

    On 5/3/2025 I purchased a used 2018 Ford Mustang EcoBoost (VIN 1FA6P8TH9J5102820) from Rollit…read moreMotors for $19,688.50. At the sale the dealer gave me a CARFAX showing a clean title and only a minor May 2023 rear-end accident. I relied on that and bought the car. During my 90,000-mile service on 5/30/2026 the alignment was badly out of spec. A diagnostic at Sun Devil Auto on 6/3/2026 confirmed a bent front-passenger (right-front) strut, indicating a prior right-front collision. Researching the VIN, I found the vehicle had gone through an IAAI salvage auction on 12/16/2024 (Lot 40916124), listed with "Right Front" as the primary damage and sold for $8,700 - about six months before I bought it. Rollit took it into inventory on 1/3/2025 and listed it on 2/6/2025. None of this - the salvage auction or the front-right collision damage - was disclosed to me, and none of it appears on the CARFAX the dealer provided. The front bumper's lower lip had also been re-secured with screws, consistent with concealing damage to that corner. My attorney sent Rollit a formal demand on 6/11/2026; the dealership did not respond by the 6/19/2026 deadline. I have also filed complaints with the Arizona Attorney General (confirmation EDKVU-9OI92) and ADOT/MVD. Desired resolution: rescind the sale and refund my $19,686.50, or pay $7,500 to cover the vehicle's diminished value plus repair and inspection costs.

    Phoenix Auto Brokers - autorepair - Updated July 2026

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