I have called the office requesting my endoscopy lab results (local Lab Core) three times …read more... Never received them. And now some out of state lab is trying to bill my insurance $5500! No mention of any need for special lab work before or after my endoscopy. Seems to be about generating revenue $, not patient care.

The whole process was very positive. Office staff, nurses and doctor were all friendly and made me…read morefeel at ease. For something that is so dreaded this was one of the easiest things that I've ever done. Kudos to the staff there. Thank you for making my experience positive.

My stupid opinion. He had non-clinical staff call me with abnormal lab results and no offense to…read morethe person calling but of course they had to put me on hold and ask someone what that means and the Dr wants me to make an appt to discuss or have further testing. No, you need to dictate my labs and have your clinical staff call with a full dictation at least explaining why I need further testing or let me do a video visit. I am not driving across the city for something that should have been a phone call so your office can cut corners. I worked in a Dr's office for years and this is just adding extra office visits.

Dr. Hauptman recommended Benefiber twice a day and a laxative for my mother, which has really made…read morea positive difference. No surgeries or risky pharmaceuticals needed, which I'm grateful for.

fixed my gastric sleeve stenosis with one egd. thank you! I feel so much better. Great bedside…read moremanner. Hope she won't retire!

Dr Maccollum did my husband's colonoscopy It was his first time getting this procedure and not…read moreonly was the staff caring,,and professional The staff called me to let me know things were good and when I should except to pick him up. Dr MacCollum so incredible kind she even called herself to follow up on how he was doing. Overall could not have asked for a better experience I would highly recommend her

I spent a couple hours selecting a Primary Care Provider (PCP) that was covered under my insurance…read more I looked at the medical schools they attended and other information available on-line. I was shocked by how's many poor reviews existed either on the clinics billing practices or even the doctors themselves. Dr. Joseph Seelbaugh, MD was my first choice and fortunately he had an opening for an appointment fairly quickly. I prefer younger doctors who still have a passion for their chosen profession. Another plus was that he graduated from the local, well respected, University of Arizona Med School. He was everything I was looking for in a Primary Care Provider. He was friendly, knowledgeable, through, informative, and willing to patiently answer any of my questions. I also want to add that the other members of the clinic's staff were excellent. This was true from the helpful receptionist to the friendly nurse and even included the skilled phlebotomist that took a blood sample for routine tests.

Our doctors are changing locations. Banner Clinics. Dr Minh Hoang Le relocated 7701 N Aspera, in…read moreGlendale and Dr Seelbaugh relocated to 4200 N Camelback Rd. I really liked the old location it was so convenient, but when you have a doctor's you trust- you try to keep up with them. I really liked my doctor's, professional, good bedside manners, medical background met my expectations and they take time with you.

I was recently diagnosed with Type2 Diabetes by my previous primary care physician. Ran into some…read morereal issues with the meds and had to call Teledoc for assistance and direction. They assessed the information I provided and recommended I check out urgent care at Regent and that they could get me in within the hour. I headed over to the urgent care, they took my information and got started with the review of my vitals etc. They noted that I was very dehydrated and sugar was very high. I was given 4 bags of fluids and a shot for my queasiness. Wendy and Michelle were so AWESOME!! They treated me like I was their only patient. They were genuinely concerned. Very personable, informative and knowledgeable. They were concerned as to why my previous physician had prescribed a total of 3 medications which caused more issues than solving. Needless to say, at that point I asked if I could switch to their office for my Primary Care. Once all was completed with me, they got me the form to complete to change my primary to them. I'm all about recognition where it's due. It is definitely due here. They are the real thing. Their office is very unassuming at the end of a strip mall but the service is top notch!! Highly, HIGHLY recommend them. Thanks

Dr Mohan is an excellent doctor. She listens and follows through with your needs. She is patient…read moreand caring. She provides the time that is needed to make sure all questions are answered. Very happy! Debbie the office manager is exceptional. She goes beyond all areas to provide support and care to answer all questions as well as following up with appointments. She listens and cares! She is a great asset to the office!

Concerning Dr. Liz Cruz who owns Partners in Digestive Health…read more Nadezhda Ivanovna Lind who was a nurse practitioner at GB FAMILY CARE. And Banner Estrella Hospital in Phoenix. While Dr. Cruz is very personable, she almost killed my husband.  The nurse practitioner at GB FAMILY CARE, Nadezhda Ivanovna Lind, sent him to see Dr. Cruz for his first colonoscopy.   Dr. Cruz did not get his lab results from GB Family Care. (If she had she would have seen he had low platelets and would have had to infuse him while doing the colonoscopy. Or, like she told me later, she would have sent him to a specialist for the colonoscopy.) Also she would have seen he had fatty liver (non alcohol related) which makes clotting a problem and cauterized all 8 of the polyps instead of just cauterizing the largest one.  Nor did she send him to get blood drawn to get her own lab reports. We found out that GB Family Care did/does not read the labs until they are in the room reading them to the patient. Which was shocking.  Lind said they are too busy and have too many patients to read all the lab reports that come in. Every Dr. we have ever been to if there is something concerning they would get a hold of us immediately.  When we did not get a call we were unconcerned.   None of the info my husband received from Cruz's office said black tarry stool is bad and her office should be called asap if that should happen.  I was aware but my husband did not know.  He had been bleeding heavily since the colonoscopy. 2 days later he was in the hospital fighting for his life.  He ended up having 15 blood transfusions along with, I believe it was 12 bags of platelets. (There are many risks in having so many transfusions!)   Along with many other medical procedures. The inept hospital we took him to "Banner Estrella" could not find where my husband was bleeding from even though he was there for a month.  Finally having enough when one of the employees (I can't remember if she was a nurse or a lab tech) asked me and my adult children what we wanted them to do.  We stood there shocked for a moment until I replied  "Find where he is bleeding from and repair it!"   Another mistake was when we decided to have him transferred to Mayo the Dr. cancelled all his blood draws.  (Even though I asked if his care would remain the same.  They assured me it would.)  One that told us how low his hemoglobin was to see if he needed another transfusion.  Had I not awakened in the middle of the night to check what the results were online he would have had a dire emergency.  Possibly died.  I had to call the hospital where they proceeded to argue with me if my husband even needed his blood drawn.  He ended up being transfused with-in the hour as his hemoglobin was critically low. Another, my husband's blood count was low. (IE the many transfusions) One of the nurses left him alone in the bathroom after helping him in with a wheelchair having just had a test where he had to lay completely still flat on his back.  She left him there alone.  He passed out hitting his head on the wall.  My children were in the room and heard the awful sound.  When the nurse rushed in, my children saw their dad laying there, color ashen.  Looking dead.  They were terrified! We had him transferred to the Mayo Clinic.  It took them all of 24 hours to find where he was bleeding from and repair it.

So to start off according to them I was late. according what we were told and when I got there I…read morewas on time: me 920 appt them 900am got there 910 they refused service. Last 2 times waited in small room over 30 mins for doctor to come in room. Found new D. and now much happier. This Dr office staff is rude. Dr is short commented with you and does not take the time explaining in lay persons terms. Office is more interested in selling other over the counter pills. You can do much better with other Drs., and you will end up much better off. we are much happier else where.....

It's that time of year some pilots can get nervous about. I was recently referred to Dr. Dykema…read morefrom another local AMEs office that was booked too far out for my situation. The TPC (ThePilotCenter.com) website is really easy to navigate, and booking on their portal website Vagaro.com was simple. I was relieved to see there was plenty of availability, and could have managed a same day appointment (but I don't procrastinate when it comes to that First Class). Now what sets this office apart is their communication. Appointment confirmation when booked, a few days out I received an email and text to confirm, and the day before almost like a checklist to make sure I didn't forget any important documents (pilots love checklists). During the appointment the office visit was seamless and very efficient with little to no time wasted. Before I knew it Dr. Dykema was ready for me to head back. All of the same exam items one expects for a First Class (this time including an EKG because getting old sucks). The price is very reasonable and receipt was no problem for reimbursement from the airline. In the end, absolutely no reason to be nervous. I had a great experience, and expect you to have the same.

Amazing place to go for an aviation medical. I was able to schedule next day and Dr. Dykema is a…read moreseasoned pilot herself. They don't price gauge like the other guys in town, and and they don't try to squeeze every penny out of what the airlines would shell out for their pilots' medicals too, if you do have to pay for it on your own. 10/10

I am a recently established patient for primary care and could not be happier with my decision with…read morethis office. Dr. Bhatt is a pleasure to work with. He was very patient with my 3 year old child that accompanied me to my visit as well. I felt heard and was given clear follow up instructions. I also received quick communication in the portal related to the new patient lab work I had done as well. Office staff were pleasant too.

Mayo Clinic is an amazing organization however, their service went down hill over the past 10…read moreyears. They are non-profit organization but, they seem to only interested in your cash. When my prescription order is up not one cares and responds. Horrible billing errors that seems no one in the organization taking responsibility. They used to respond and try to resolve now you get an email saying "Your billing department and doctor know the best.". After a suggested preventative procedures, no one contacts you back. It's just a money machine without the service.