Walked intro clinic Sat. Morn. 5-23-26 complaining of trouble breathing, tickling throat, draining…read moreSinicis. and coughing. I was checked for covid and something else, both negative. Then I was seen by FPN Pauline Dell. After reviewing my information was told to go buy decongestic and drink hot tea for my throat. Now in my past witch happens every year here in the desert and prescribed cortisone and antibiotics. I was denied good medical care. Right now, my wife is in ICU for same problem. Would not recommend this FNP.

I had a very disappointing experience with Bio Family Clinic. The staff was rude and…read moreunprofessional, and I felt like some employees did not enjoy their job or care about providing good customer service. Patients should be treated with respect, but that was not my experience. I hope management addresses these issues and improves the way patients are treated.

Hate leave a bad review. Ford is a great provider, but…read more.. Looks like onvida is pulling a new billing scam. At the ENT clinic we had to sign an agreement that its a hospital service and a physician service and a hospital service will be charged. There will be a charge and a copay for both. I'd like to downgrade the review from two stars to zero stars, what is noted in the first section, doctor Ford is still a good provider. Unfortunately, the front office was an exercise in futility to be generous. We were unable to schedule the follow-up visit and were told to call back in a month. Then we tried to schedule to get hearing AIDS. They gave us a printed sheet of paper to call somebody else, and they started commenting about insurance that isn't ours, and finally realized they weren't even looking at the correct account. They were looking at somebody else's chart entirely. Obviously more annoyed than embarrassed at their incompetence, at that point they just tried to do everything they could to get us out of the office as fast as possible instead of taking care of us. I am not even angry. I'm appalled. How can a health care provider? They just said they were going to double charge and double co pay then say we just don't want your money. Go away. We're too incompetent to take care of you. I think they need to have their hearing checked. They said you may have to pay it out-of-pocket and then I said i'm aware of that. I'll pay it in cash $100 bills if necessary. So why in the hell couldn't they schedule it.

This is a tough one. Most (not all) of the actual providers are okay to great, but the company is…read moremercenary and has inappropriate clerical and front office staff training. Mercenary: Two charges and two copays for a (not at the hospital) visit to see one provider for one service. Maybe its legal, but its certainly morally ambiguous. Poor Training: Unable to schedule follow up visit at time of current visit. Have to call back in a month. More Poor Training: Tried to schedule a different service and was handed a number to call somebody else for an insurance company we don't even have. Then I realized they were looking at somebody else's account. Instead of apologizing and trying to get things straight they just seemed to want to get us out of the office as fast as possible. Saying they would check with our insurance and call us. It's not covered by the insurance I was willing to pay out of pocket, but they never even let it get to that point. My mom needs hearing aids. I'm willing to pay in cash with $100 bills if need be, but Onvida's ENT clinic on Avenue B just wanted to get rid of us. Generally, Dr Patrick Ford is a great provider there, but he could stand to know a little more about the other directly related services within the clinic. I'd give Dr Ford 4 stars, but Onvida as an organization would get just 1. Given that the cost of Onvida (a community non-profit medical organization) is among the most expensive in the country, my experience today taking my mom to see the doctor was very disappointing. I went with my mom today with every intent of doing whatever was necessary to get her hearing aids going, and left feeling like Onvida doesn't want our business at any price. It was pretty terrible.

I can't say enough good things about Dr. Kruthi Kelur at Onvida Women's Health Center in Yuma,…read moreArizona. After struggling with ongoing pain, she was one of the first providers who truly took me seriously. Because of her thorough care and willingness to listen, I'm now scheduled for surgery in May to finally address what I've been dealing with. Dr. Kelur genuinely listens and doesn't dismiss your concerns. She takes the time to understand what you're going through and makes you feel heard, supported, and validated. That level of compassion is hard to find, and it made a huge difference in my experience. She is not only knowledgeable and professional, but also deeply caring. I feel confident going into my surgery knowing I'm in good hands. I highly recommend Dr. Kelur to anyone looking for a provider who truly advocates for their patients and takes their health concerns seriously. The lady's at the front desk were also very friendly and helpful greeted me when I went in and also thanked me and said goodbye when I was on my way out, been going multiple times as well for blood work and everyone has just been so nice and supportive great customer service all around. Couldn't recommend onvida women's health more !!

I would not recommend this office. I came here to get some information and answers on my recurrent…read moremiscarriages, and asked if my insurance was covered and taken. I was told yes, so imagine my surprise when I was billed almost $4,000 because my insurance was denied. Every time I've called in with a question, the front desk seems as though they have better things to do, and the nurses brush off my questions. Luckily, I only visited here from March to May of 2025, but I felt unheard by the nurses and doctors. Dr. Haddad was nice, but he ignored many of my comments about the timing of my cycle and took 19 vials of blood from me at once. Many staff members overlooked my concerns, and I did not feel compassion from them for my past miscarriages. I moved back to California after this and had to call a few times to get medication refilled. The process was difficult, and my medication was sent to the wrong pharmacy without my knowledge or any note in my chart for me to check the location. This medication was time-sensitive and necessary for me to keep my pregnancy viable, so the lack of urgency was very disappointing.

I have been there several times for Xray, MRI, and mammogram. It is really hard to understand…read morethose that answer the phone. The techs are nice as are the check in clerks. It takes a long time to get your results.

Twice, twice in recent times I've gone to SimonMed. Both have been substandard quality and office…read moreexperience. The first time, just a few months ago, I walked in for an X-ray. Yup, no appointment, walk in. I arrived when the office opened. But, apparently X-ray staff arrived later. So I left and came back an hour later and waited in line for my X-ray. Today, again, I walked in for an X-ray. There was only one person at the reception desk. She couldn't fit me in! I was told to come back later. Hmmm! Hey SimonMed, make appointments! Staff the reception desk and X-ray department Provide better care.

I had a wonderful experience from start to finish at Imperial Radiology today, 3/11/26. Quick,…read moreeasy, friendly staff at check in, short wait in lobby, professional, knowledgeable and friendly staff (Chrissy) as my X-ray technician. Mrs. S. Angulo

The front staff is friendly and courteous. They informed me on the appropriate waiting tim and took…read morecare of all the paperwork efficiently. The waiting area is clean and large with plenty of seats for everyone to sit comfortably but not all closely together. When my husband had difficulty almost falling, one of the young ladies was immediately there with a wheelchair. This was greatly appreciated. Her ability to recognize a problem and act on it without us asking was a tremendous help. I apologize for not obtaining your name.

Went in today and it took about an hour total but went by fast. Clean area and all the staff are…read morereally nice and patient. Eli and Andrea were amazing!

Waited over an hour to be seen in the waiting room with not many people to begin with. After being…read morecalled in and taken in the back I waited over 30 more minutes to be seen in their small rooms. Not very demure, not very mindful, not very cutesy.

Reception staff is borderline rude. Doctor is abrupt, and my after-visit printed summary said a…read morelot of physical exam procedures were done that actually were never performed. The wait time was over an hour. He told me he was prescribing one drug, but when I went to pick up the rx, it was something else. Receptionist checked the chart and said it was correct. I told her again that he had said something else. She said,"Well, what am I supposed to do?" I had to tell her to talk to him. She called back, and indeed, it wasn't the drug he said. Won't be going back. The worst experience I've had from any medical provider's visit.

Dr. Hermenau and his office staff are very polite and professional. My husband recently had a very…read moresuccessful surgery. The office is very comfortable for his patients.

As a patient and a medical professional I felt it important to rate Dr Muzyka because I personally…read morefound that her qualifications are excellent. She has taken care of both myself and my husband. She is thorough, takes time to exlain and conducts the nessasary tests and procedures to treat or maintain your health. She doesn't tell you what you want to hear but what you need to hear. She is a superb Doctor and Yuma is very lucky to have her.

Average wait time is upwards of 45 minutes, even after booking far in advance. I accidentally left…read moremy health card with the secretary when I informed her that I refused to wait over an hour, and within two days never got the decency of a phone call to remind me to pick up my card. When I returned, the secretary had my card in her hand within 10 seconds, so she was well aware that I left it behind. Needless to say, I did not feel like a valued patient here. Muzyka might be solid in her practice, but the facility is overshadowed by the wait.

Always great care! All my doctors are thorough, and listen to all my concerns. My family and I have…read morealways had great experience at Bio. Have I had to wait, yes but I had to do that at every doctor's office I've ever been to. Dr Fazil is caring and listens to my concerns and takes care of those concerns. He goes out of his way for me and my family to ensure our best health. They no longer take my insurance, but if the chance returns I will be going back to Bio.

I've had problems with prescriptions being withheld and filled. One snippy np that didn't prescribe…read moredosage correctly and made me sick. I do have a couple nps that are very nice but I don't like the very many tests that "need" to be run!