Quality and service is beyond exceptional! Excellent selection and great advice! John is the best and you won't be sorry! read more

John and Chris are a great team. We started buying furniture from them in 2014. The sofa and love seat we purchased is just beautiful and we enjoy them as do our 3 dogs! The furniture is durable and has lasted us a long time. We had to have a repair several years ago and all went well. The Technician came out and did an outstanding repair. Recently we had a need to have a few things repaired and I worked with John who produced a reasonable price to repair the loveseat and couch. John clearly knows the construction of the furniture and what it takes to correctly repair our issues. We have been delighted with the quality of their furniture. We are going back to purchase some additional things. Both Chris and John have great attention to detail. read more

I received a quick response and the work was great work - I would highly recommend hiring them.

We purchased 2 Leather Swivel,Rocker Recliners from Chris Merrill in May, 2023 in Agoura Hills , CA and had them delivered to Walnut Creek in October, 2023. Chris was not only knowledgeable but he was extremely interpersonally warm! The other night my husband could not adjust his recliner so I called today and spoke to Chris who was more than willing to help my husband, Ron . He instruct my husband to try something under the chair and voila , his chair started working again!! Even though we are residing up north near our family, Chris was phenomenally helpful and kind! We therefore wholeheartedly recommend Arizona Leather in Agoura Hills and ESPECIALLY CHRIS MERRILL!! Thank you Chris. Arline and Ron Clyburn Walnut Creek, CA read more

We have visited Arizona Leather a few times. They have a nice showroom with lots of original pieces of furniture. The styles really speak to us. Most recently we stopped by to see if they had a large storage ottoman for our bedroom. Theu did have some, but not quite the dimensions that we needed. John S. suggested that he could have a custom piece made to our exact requirements for a very affordable price. Today I picked the piece up from the showroom, brought it home, and we are very pleased with the outcome. We have a very well made and unique piece of furniture that we could not find anywhere else. John S. treated us like we were the most important people to come by and look at his furniture. He spent an hour just showing us options that we could choose from. We will definitely be going be Arizona Leather the next time we are looking for some great furniture. read more

Arizona Leather - Arizona Leather custom oversized storage ottoman. - Furniture Stores Near Me - Agoura Hills, California

We purchased a sectional from Arizona Leather Agoura Hills back in 2021. We have been very satified with it but the main reason for this review is for the following reason: One of the electronic controls for the recliner neglected to work recently. I phoned the store and after asking me a few trouble-shooting questions I was adised that a new control would be mailed to us immediately!!! This is service at it's best and we are very happy with this company. I did not even have to bring the damaged controler into the store!!! THANK YOU ARIZONA LEATHER INTERIORS!!! read more

From the service to delivery excellent company to work with. Spent the time helping me in my selection and particularly in the choice of leather that fit my needs. Thank both John and Charles for their help. Highly Recommend read more

What a great experience at Arizona Leather. We've looked at a lot of furniture in a lot of stores and so knew what we wanted. Arizona Leather had the best quality at the best price with the best service. We couldn't be happier. read more

John is so informative and offers great recommendations. Everything in the showroom is high quality and made in the US! Any leather imaginable in all shades. We went in looking for a deep seat all leather sofa the would fit in our smallish living area. They do custom orders. This store has beautiful styles in sofas and chairs. Not your run of the mill furniture store... read more

I originally purchased a two piece sectional couch and a reclining chair back in 2010. In all the years that I have had them, they still look like new. I did however contact John to put in new stuffing in the sectional as it was showing low points where we sit continually. John was "Johnny on the spot", lol to order new stuffing. He came and picked up the cushions and had them back to me in just a few days. Telling you I am pleased is just not enough. This store has my 10 star rating if it went that high. I have told friends that if they want great quality, this is the place to go. Thank you John, you are the best! Mickie Hines read more

Just got my couch and chair and a half this morning and they were delivered well within the window promised with excellent set up just how I wanted them set up. Beautiful, very high quality and just right comfort wise. I got the recommended firmness and couldn't be happier. If you want product expertise and personal attention by the sales people, this is also what you'll find. If I could give them 12 stars, I would. Thank you Arizona Leather for making this a pleasant experience overall Very high quality, very . read more

Arizona Leather - Hand rubbed leather couch and chair - Furniture Stores Near Me - Agoura Hills, California

See all

We finally got our furniture and the wait was worth it. We ordered a Westin sectional sofa, a rug, a storage ottoman and a sleeper sofa. The workmanship is beautiful, the leather is gorgeous. I have had high quality leather sofas in the past that lasted over 20 years and I think these will be just as durable. I am very pleased I had a lot of questions and Chris took as much time as I needed. I highly recommend buying from them. read more

Arizona Leather - Furniture Stores Near Me - Agoura Hills, California

See all

John and Chris are the guru's of leather furniture. Less than two months after order, our couch arrived yesterday. Absolutely perfect. The ordering process was precise with questions we would not have thought of in a ready made store. They didn't try to oversell us, and the pricing was fair for what we got. You get what you pay for, and then some. Extremely impressed and will go back for more. A very strong recommendation. read more

In 2012, we bought a couch, loveseat, and recliner. They are beautiful and very high quality, with no problems or flaws. They have worn well for all these years. In fact, this is the best furniture we've ever bought over the 36 years we have purchased furniture. Recently, we went in to the store to obtain a transformer to change our recliner from batteries to electric. John Shoemaker, the owner, warmly welcomed us, clearly remembering us. He provided us with the transformer and power extension cord. When we were ready to pay, he refused to accept any payment. He even offered to send a tech to our condo to help us connect it. If you want superior leather furniture, you should visit Arizona Leather in Agoura Hills. Ask for John! Ken and Patty read more

We are long term satisfied customers. We bought a beautiful large L shaped couch in 2014. It has served us well. Just recently I called to have some service, 7 years later...they replaced a worn mechanism and re-stuffed some pillows and it is looking and working like new. The prices are good, the service is good. You can count on these guys. I highly recommend them. read more

It's a really nice couch. It's very comfortable, and they were incredible helpful. Making sure we'd get the right one for our lifestyle. John was even suggesting considering a different color for my room, but I was pretty set on what I wanted. Didn't feel pressured at all. I've been on nice leather couches before, but this might be the most comfortable I've been on. I definitely think it was worth the premium of buying a cheap couch. read more

Arizona Leather - Furniture Stores Near Me - Agoura Hills, California

See all

Fabulous place to purchase high quality leather sofas and chairs at a reasonable price which have the added benefit of being made in the US and being readily available even though they are customized. Lots of elegant and highly comfortable mobile sofa options too. They have an amazing array of beautiful leathers and fabrics in every imaginable color. Their customer support is amazing -- like a step into the past where they invest the time to ensure that you're fully satisfaction and become a long-term customer and referral source. Chris or John work closely with you to understand your goals and needs and then to suggest an option that works. They also intervene, if needed, to insure delivery happens promptly and smoothly! Strongly recommended!! read more

I have been working with Arizona Leather Thousand Oaks on an issue with my couch. They have emailed that they will take care of this and they have partially. They have replaced the cushion leather and it looks great however when the installera arrived without prior Notice they did not bring the leather arms on each end of the sofa which they were supposed to change as well according to the email they sent me. I have emailed the gentleman I am dealing with at least twice with no response so far. I am hopeful they will get back to me soon and take care of this, which I will update you as things progress. read more

We had a small problem with the padding and they came right out and fixed it. Excellent company***** read more

Arizona Leather - Furniture Stores Near Me - Agoura Hills, California

See all

We have had our cream suede sectional for one month. It is in the "whisper" fabric. While we were in France, our house sitter gave us the news that our cat threw up on it in a sizable and very noticeable area. After that a family member marked it with a 6 inch red pen and after that a black pen mark. All of it came out with no problem. Our two cats like our sectional and no longer scratch it like they had shredded the previous one We have a loose button that they are repairing in a couple of weeks but so far we are really happy. I would recommend this read more

Arizona Leather - Furniture Stores Near Me - Agoura Hills, California

Arizona Leather furniture is amazing & the people I have met in the stores over the years are great. We recently remodeled our home and post construction and after many years of use I simply wanted to add 'stuffing' to our sectional couch and recliner. I was able to get our sales order number from the local store and start the process. My first contact was email back on Oct 17. After several messages and many phone calls (the contact Mike was extremely rude) made on my end to the 'customer service' team to have this service scheduled I received a call today, Nov 17, one month later to schedule my service. In the meantime, I located a company who will do the same service for less money, they will also clean/condition my leather furniture AND they were professional and kind. Long story longer I explained to Mike that due to them not being responsive I found my own solution, he laughed at me. When I asked him what was so funny he then hung up on me. I have been in sales/customer service for over 30 years and never have experienced someone as rude as this person was to me today. Hoping someone from AL management sees this, if so, you need to make a change in your CS department. Everything else is good! read more

This is an authentic and beautiful leather furniture store. They have top quality items. Chris was the perfect sales person. His knowledge of the items was superb. He assisted me in buying sofas for my living room. I made three trips to the store- each time Chris answered my questions and showed me different sofas without making me feel pressured to buy. Chris let me bring home leather samples and looked at pictures of my living room to provide ideas of what would look work best, catered towards my tastes. Chris' knowledge, helpfulness, and thoughtfulness made the process a wonderful experience. He doesn't oversell you and what I love is that his passion for the quality products he sells, and his incredible knowledge, shines through. read more

We were looking to replace 25+ year old furniture. We were thinking Natuzzi, as that's what we had before, and went to Macy's to see what they had ... yuck, and we were ignored by their salespeople. Wandered into Arizona Leather - wow, what a difference, in style, quality, attention... The salesperson met us at the door and when I asked for Natuzzi, he explained that yes, Natuzzi was good 25 years ago, but not so much now, how Arizona's quality is much better. We ended up buying a loveseat and 2 chairs, all with power recliner. They just came the other day (there was a 7 month lead time, apparently supply chain issues). They are... GORGEOUS. Made in America. Beautiful leather. Made just for us in the color that we wanted. In perfect condition. I would highly, highly recommend Arizona Leather. read more

My wife and I recently purchased a leather sofa set from AZ Leathers. Overall it was a hassle free and pleasant experience. We felt the products were good value for money and it was good to see the items we purchased were made in the USA versus China. read more

Great company that stands by their products. Chris Merrill is extremely helpful. He gave us continued great service.

John was exceptionally patient and helpful during our search & design process. We were told it would take approximately 6 weeks and it was delivered right on schedule. The order was place labor day weekend (9/3) and it was delivered on 10/9. It was made to our specifications and looks great. read more

Arizona Leather - Furniture Stores Near Me - Agoura Hills, California

At a certain point in life, it's time to get the best version of the things you're going to have surrounding you. For couches--and probably for other furniture as well--you will want to consider Arizona Leather. You're paying a premium price here, it should be said up front. But even at that price, you'd be hard pressed to find a better combination of high-quality materials, variety, or customer service anywhere. You want something traditional? No problem. Something more modern? They have that, too. Bottom line: Chris, our salesman, went the distance to make sure we got *exactly* the sectional sofa we wanted. He has a wide selection of models, each with its own set of customization options, at his disposal to make that happen. And he's terrific at explaining the differences between grades of leather, finish types, and any other aspect of how these things are sourced, constructed and delivered. You get the feeling right away that you're in the hands of a pro. No pressure, just a personable, confident presentation of what's on offer... and a genuine desire to help. In our case, the sofa was finished ahead of schedule, and every aspect of delivery and set-up was just the way we'd hoped it would be. Agreed with other reviews that you should stipulate in advance if you'd like your old furniture removed--it's possible, but there is an additional charge per piece (sectionals, for example, might count as multiple pieces... just make sure beforehand). Highly recommended, especially if you're looking for pieces that will last you for decades. Or if you just really like the smell of top-quality leather. Honestly, that's reason enough to go and browse their showroom. read more

Their customer service is great. I purchased a reclining loveseat several years ago from John the the Agoura Hills location. On one side, the recliner did not work and I called Arizona Leather on a Saturday. Not only did they send a repair person out to my house that day, but there was no charge for the repair. They are second to none. read more

This is an incredible furniture store, and I just can't say enough about 1) the superb quality of the furniture at this store and 2) how terrific both Chris and John are to work with. The two of them are a complete throwback to a time when providing true customer service was paramount. I had such a specific idea of what I wanted: something beautiful, comfortable and modern, with comfort being most important attribute. John and Chris are so keenly aware of how every piece of furniture looks and feels that we were able to come up with exactly what I wanted, and quickly. My husband and I had done quite a lot of shopping prior to going the AZ Leather ~ in fact, a salesman from another furniture store very kindly told us to go to AZ when we couldn't find what we were looking for at his store ~ because we wanted comfort as well as a beautiful look. There are a few other stores in the area that offer very sleek looks, but zero comfort. We loved how both John and Chris were very proud that they manufacture their sofas in Chino CA, that their sofas are much more heavily regulated than their competitors, all their products are water soluble and non toxic, built to last 15-20 years and, because they are local, do not have huge shipping costs. We now have a beautiful set of sofas that all of our guests are crazy about. Believe me, we have given their information to many of our friends. Don't cross them off your list because you don't think they can make something modern looking...they can. AND, it'll be super, super comfortable. read more

Arizona Leather - Furniture Stores Near Me - Agoura Hills, California

See all

We ordered a huge sectional before the coronavirus restrictions and all the factories shut down. we had a little longer wait for our furniture but it was well worth it. John helped us chose an amazing sectional. so much value for the money. and they were more than amazing and helpful getting the sectional set up and giving us a little extra for the inconvenience. John was amazing to work with and so helpful. will be going back to get some bar stools and a recliner for the bedroom. very stand up company. read more

Great service and high quality furniture . We had a wonderful experience with customer service . We got our couch in about 8 weeks . Delivery service was great and professional . We love our new couch! read more

We just bought our second couch from Arizona Leather. The quality is out of this world good. We will not buy furniture anywhere else

We had such a lovely experience buying from Arizona Leather! Chris and John are amazing and both are a nice balance of knowledge & friendliness. My husband and I stopped in their store last December to buy a new couch, just a couch. Between then and now, we have purchased a couch, a over-sized leather chair, an ottoman, a rug and a cafe table with stools. The service & communication, during the current situation, was on point and great. We had a couple of issues after the couch was delivered and it was handled beautifully and with the highest customer service attention imaginable. read more

This is long overdue. John took great care of us over the years. We moved out of state and bought a second couch and chair from him. He has always gone above and beyond to explain everything to us. Other business owners could learn from him. They have great leather furniture with many options. We would recommend Arizona Leather in Agoura Hills to anyone and everyone. read more

I needed to find a power reclining chair to recuperate from a shoulder surgery that was quickly approaching. Due to Covid, there is very little available. After visiting a lot of furniture stores I was at the point that I was going to have to settle for a chair that was not very comfortable, of pour quality and probably would not have shown up on time. When we walked into Arizona Leather, we could tell that they sold nothing but quality. After talking to John who was extremely knowledgeable, we found a chair that was close to what we wanted. Unfortunately, It was not a power recliner and was an older floor model. Because of his knowledge of the industry, he knew that the manufacturer did make the chair in a power version and was able to check to see that it was available. With the way things are at the ports right now it was not known if the shipment of chairs would arrive on time. In order to get the chair on time he would have to order and pay for it without us actually being able to sit in it and not knowing if it would even be in the warehouse in time. John said that if we didn't like it or it didn't show up before the surgery, he would just keep it and we would not have to purchase it. The surgery was scheduled for the following Tuesday. John had gotten word that the ship had be unloaded and went there personally to pick it up knowing that the normal deliver would take to long. He even dropped it off at our home and set it up on the weekend. Later after he left we noticed that there was a clicking sound when the chair was put back into the upright position so we contacted John to let him know. He said he would take care of it. He contacted us two days latter and said he would swap out the chair so we would not be inconvenienced by having a tech come and work on the chair knowing that I had just had the surgery. After taking a better look, I found that the clicking noise was just a piece of plastic that was getting caught and it was easily fixed. I called john to let him know that it was not a big deal and he did not need to come out after all. He said he wanted to be sure and came with the other chair and set it up and took the other chair away. What a great guy!!! Thanks John you went way above and beyond! Also, the chair is awesome! read more

Wow! If you want to spend your money on a genuinely leather couch that is actually well made and will last for years, go to Arizona Leather! The owner of this place is friendly and knows his stuff. Our custom made reclining leather couch is so comfy and perfect, and was even delivered weeks earlier than we were told it would be. I'm happy to now know exactly where to go in the future for any additional leather furniture for our home. read more

We are so glad we wondered in. The service here is great. Chris really wants you to appreciate quality of their products and make sure you get what you are looking for. The have so many options to customize what you want. We have had the sofa a few weeks and it's great. The leather is beautiful and so comfy. I'm sure it will last many years. We'll be back for sure. read more

Arizona Leather - Love it! - Furniture Stores Near Me - Agoura Hills, California

I purchased my Arizona Leather couch in Chicago before I moved here and my friend jammed the sleeper back into the couch. I called John asking for help and he was BEYOND generous and helpful. I wish everyone in this industry was as kind as John. I will definitely purchase my next couch from him. I have loved the Arizona Leather products for years, but salesmen like John are rare! read more

Both John and Chris are very knowledgeable about leather furniture. The showroom has many different styles and the selection of leather colors and grades of leather are almost endless. They offer samples to take home to pick what you need for your home. They also sell rugs which are of great quality and competitive pricing. We are very pleased with our purchases. Going back to order an ottoman to match our sectional. read more

Let's start with one word: WOW. John and his team have, far and away, the best store for custom leather couches. Our family has bought two couches from him and they are absolutely superb in every way. John is incredibly knowledgeable and helpful, and he really takes the time to understand what you are looking for. The quality that he offers is simply unmatched. I really cannot recommend Arizona Leather enough. I can't see any other couch the same way anymore (for real!). read more