Vincent! All about Vincent! Learned the biz from his dad as a youngster and keeps it going decades…read morelater. Custom construction is done in their Hollywood factory's. Rare to find such caring, kind and helpful service. Anything you want made out of a gazillion styles and fabrics... incredible custom work. I believe the value is excellent since custom furniture isn't easy to find. We ordered furniture for our boat with fine leather fabric and sunbrella for dining cushions. Never have I seen such a huge selection of options. Highly recommended.

If you're looking for a great custom sofa this store is awesome and the service is great! Vincent…read morethe owner is accommodating & Vic in Sales gives great assistance & attention to detail. Great prices as well!

Highly recommend The Sofa Guy! I inherited my grandma's 40-year-old dining chairs, and the seat…read morecushions were completely worn out. He rebuilt the padding and reupholstered them with fabric that stayed true to their original style while making them look fresh again. He really paid attention to the details and preserved their character. They're now comfortable, beautiful, and still feel like the same special pieces--just brought back to life. We're so happy with the results!

What an amazing experience! The staff is friendly and knowledgeable…read more Paul met our needs for our new space and it looks amazing! Will definitely be going back.

We were looking for a leather sofa and we are so glad that we found an amazing sofa. They have a…read morehumongous selection. They are knowledgeable and all the sofa's are made in Italy with best quality. We can highly recommend Yana And Fabio

Impressive collection of high quality leather sofas from Italy. Happy to find a perfect sleeper…read moresofa for my home. The sleeper sofa is very well made, comfortable, the quality of leather is impressing. A beige color of the leather had delicate tones of yellow and rose, so it perfectly matched my room. I also learned that the store can do a special order of different types of sofas in various colors. There is a bunch of leather samples in a wide array of color options. The furniture delivery was very professional and went smoothly. The delivery team gave a call 30 min prior the arrival. They handled the heavy sleeper sofa with care and paid attention to not scratch walls or floor. Unwrapped sofa, assembled the armrests and legs. My purchase experience at Fabio&Co Italia was enjoyable. I highly recommend this store to shop for stylish and comfortable leather sofas.

Interior designer Mary Heet was a great help to us as we explored possibilities for living room…read morefurniture and decided on fabrics. She took the stress out of what could have been a very stressful task! We've always had success at PTS Furniture, and this time was no exception.

People looking for furniture do it when they are off work. Let's say a lot work 9-5. They'll look…read moreAFTER 5pm, same as real estate. There are some furniture stores ONLY open on weekends. This one appears closed after 4pm everyday. I'm not sure who their audience is but with a bad website and closed after 4...it certainly isn't us! Perhaps trade me jobs?

Tell me if this looks like a "factory distressed feature" The store manager Rob Copland refused to…read morereplace this dresser and says this is supposed to be a feature of this furniture and not a defect. I thought at minimum the store management would stand behind their quality. This was reported upon delivery and they are now saying they cannot guarantee a replacement will be delivered without flaws. Is that Ethan Allen quality standards? Spent $8900 on a bedroom set and waited 5 months to get this delivered. Still waiting on the bed. Corporate, call me please, awful.

No customer follow through after you pay for your furniture. Delivery set up call shows as spam so…read morewe were not answering the calls. Salesperson knew this and did nothing to expedite delivery . After we reported that situation which delayed our delivery....she was too busy to get the problem fixed. After all.....she had our money and knew our furniture needs were met and not likely buying more furniture in the future. THEY DO NOT CARE,

My friend brought me here today to show me how wonderful this place is. I was very impressed on the…read morevariety of beautiful furniture pieces here, the paintings and more ... I saw a few things that I loved for my house and will go back after I do some measurements. The prices are very reasonable, lots of new items, some even wrapped in their original packaging. Lots of mirrors, paintings and home decor. The dining set I saw was very nice, brand new $1300 table and 6 chairs. I have a picture below, see how nice it looks. Lots of outdoor furniture as well. Overall a great place to look for home furnishings and decor before going to other stores. Customer service was friendly.

I'm writing this review as a potential seller. Although I sent multiple pictures of small…read moreimperfections, they obviously did not review those photos, asked me to come in, and put me through the considerable time and effort of transporting and lifting a large piece of furniture for no reason. I worked with Donna, who could have easily been communicative and helpful but chose not to be. They seem to have a nice selection, though priced much higher than similar quality in other areas of LA and Ventura County. I would not recommend.

Audrey's store is beautiful.. She is incredibly talented... bends over backwards to help make sure…read moreyou get exactly what you want..she comes up with the great creative ideas and has the best prices.. I will be going back again and again such a delightful experience!!

I love this store! Audrey the owner is delightful and very…read morepersonable. She helped a friend of mine in great need to sell her furniture at top dollar in a very short amount of time. Everything she has in her store is hand-picked and beautiful. Audrey does interior design, Estate sales and gives customers the best prices. She hooked me up with a beautiful dining room set after minutes in her store. Stop in -you won't regret it!

Let's face it, most people love RH. Their furniture is stunning! The customer service I received…read morerecently was outstanding. Thank you Ashlyn! I just moved, but I'm still local. I used to receive the RH furniture books. I love them. I called and spoke with Ashlyn, and she asked me for my new address. She changed it in the system for me. Not only did she change my address, she went above and beyond by sending me a few furniture books to my new address in a box. She even wrote a sweet letter. Ashlyn, thank you for your kindness and superb customer service! I hope to make it in store soon!

We needed some furniture for our living room. We did a ton of shopping online. However, there's…read morenothing like seeing the furniture in person. We drove to the RH Thousand Oaks store hoping to see a couple of pieces that looked like they would be a good fit from the photos posted online. On walking in we were greeted by Anna, a design consultant. She was extremely helpful in showing us the pieces that we had identified online. However, after we showed her a photograph of the room we will put it in, she came up with a couple of suggestions that were even better than the pieces we had come in to see. Yes, the furniture at restoration Hardware is on the pricey side. But the design and the quality of the pieces appear to be worth it.