Uma at Prestige Rugs was so incredibly helpful in our search for a new living room rug! Her…read moreknowledge and design helped us sort through many beautiful rugs at Prestige Rug. Uma actually brought a few rugs to our home to help us see them in our own setting and lighting. We are so thrilled with our new purchase and recommend Uma and Prestige Rugs very highly!

We just got a few rugs for our home and are very happy with our experience. As soon as we walked…read morein, Homa asked all the right questions and showed us the exact styles and colors that we were looking for. She clearly knows her stuff and explained to us, in detail, the different ways to arrange, what the best sizes are, what to look for based on our home, etc. I had been to several places beforehand and the difference between walking around just looking at rugs and this great interactive experience with as amazing. Very excited about our beautiful new rugs!

Nicest people you ever met at a Persian Rug store. They professionally cleaned a Kashmiri silk rug…read moreand brought it back to life after sitting pretty for ten years in a humid room in the Philippines, trodden by people unappreciative of fine luxury carpets.

I took an authentic Persian Rug in that needed to be cleaned & after one cleaning they weren't able…read moreto get the rug as clean as I expected. It was a white transitional rug so I understand you can't get out all the discoloration but they removed about 50% of the "dirty look". I even asked if multiple cleanings would help and would pay for it but they seemed reluctant to promise any more so I'm taking my other rugs somewhere else who is willing to try and do what it takes to get the rug into better condition. It seems that they use a machine to clean the rugs based off the results

Expect nothing less than the highest quality and exceptional service with AZADI. Kimberly and Brad…read morerun a one-of-a-kind rug store in the heart of Scottsdale and truly care about their customers. Kimberly and Brad, in addition their entire team, went well beyond the norm in installing our rug into our new home and master bedroom. We weren't sure which rug would work best so they brought all of the rugs we were interested in into our home for an all-out, red carpet showcase. Absolutely blown away. Could not imagine a more fitting fine rug for our home. They earned forever customers and we will be proud to refer our friends here. If you want to elevate your house, visit AZADI.

Azadi has the best customer service in this industry. We were fortunate to have worked with the…read moreScottsdale team and they are meticulous in their detail. We had all of our rugs cleaned and installed with new padding. Installation in a couple of bedrooms was under beds with motorized bed frames. Tyler and his crew were on top of every detail. We purchased our rugs from Azadi many years ago and are pleased that they are still the finest rug provider in Arizona. We highly recommend Azadi to take care of your rug needs.

The rug has been delivered! Love it. Finally finished with this transaction. Relief for all of…read moreus for sure! . Bek thank you so much for hanging in there for all these months as we worked through the replacement process. You were always professional and kind and showed exemplary customer service. Very much appreciated. Ed we appreciate your assistance in closing out this transaction. We will certainly be back for additional purchases. I have several rugs I still need for the bedrooms. . Thanks again to all at Arizona Rugs!

If you're looking for quality and amazing customer service, you've found the best place to buy…read morerugs! Thank you Noor, you made things so easy. And I got the quality rug I needed. Was a great pleasure working with you. And Sean, thank you as well. I'll recommend Arizona Rug to all my friends and family!

Bought my dream furniture! Great price, delivered same day. Had to have it cleaned but I knew that…read morebefore I bought it. Went back a day later and bought another item. Love the selection.

Super find! Go to place for decorating and design. Staging? Furnishing an investment property? Your…read moreown home perhaps?! Like most stores you have to go often and scour every corner. Sometimes it's hit or miss but keep going back!

What a GREAT job…read more We have our Persian rugs cleaned every few years, and we were always happy until we saw how good they looked after having them cleaned here. Not only did he point out where the edges had been damaged (the others did not do that). When we picked the rugs up you could not see where the repairs were made. The rugs were also ready in less time than promised. We think the rugs may look better that when we first purchased them (decades ago), because the colors were now so brilliant. Thank you so much for the fabulous workmanship We will go back.

Raj has done it again-he has cleaned and repaired my Persian rugs for many years, and always they…read morecome back looking like new. Thank you once again, for a terrific and a professional job, prompt delivery, and placing the rugs so that they are looking just perfect. Jim

Cy, Howard, and the entire team were outstanding--knowledgeable, helpful, and easy to work with…read more They offered the best pricing I found in Phoenix for truly high-quality carpet and padding. Jose did a fantastic job with the installation--professional, precise, and efficient. Couldn't have asked for a better experience from start to finish.

I was able to get a piece of carpet 10x 12 ft for a real good price. I should have picked up the…read morepad when he suggested it, now I gotta go back.

Experienced horrible customer service and unethical business practices w/Baker Bros. No prior…read morewritten or verbal communication from sales person to night before install re: needing very large public space to cut carpet day of install. Sub-contracted installers show up. Marcos 'lead installer'; refused to park in designated spot to accommodate his large trailer then tells us there's nowhere big enough on property to cut carpet & install! Condo is empty, we are moving into it next day. After calling salesperson about having no idea large space was needed to cut carpet then finally connecting to GM Paula about inexplicable lack of communication on BB part (she agreed), Marcos assures me he can & will cut carpet at Bb warehouse then return within an hour or so & install master bedroom carpet. Installers leave & never return. I spent hours proactively following up on where Marcos was only to be told by Chris (Marcos supervisor) he allowed Marcos to go home b/c Marcos wasn't satisfied with designated parking spot! Said he felt it was "a hostile work environment." every vendor has parked there; no vendor ever complained nor refused to park there. Marcos lied to me about completing job, Chris complicit in this lie. I prepaid thousands of dollars to have a subcontractor take it upon himself to walk off the job b/c he 'didn't want to get another ticket from the police' (parking spot 100% legit/legal numerous people from management team trying to accommodate him). Paula & Chris then assure me that carpet CAN be pre cut at warehouse. After a very long & exhausting move, Paula at BB did a 180 by denying they ever told me this saying "no one at Baker Brothers from salesperson to scheduler to Paula to installer was aware nor educated on the type of carpeting I ordered...sorry." Paula repeatedly dismissed that Marcos lied to me/blew us off. Ended with passive aggressive 'we apologize that you're feeling frustrated.' No accountability on BB part. Refuse to reimburse me...keep saying I have to find a space on property for them to cut carpet!! Paula & Chris refuse to tour property themselves despite 2 invites to do so. Local media (ABC/FOX) doing investigative piece on Baker Brothers unethical behavior, poor customer service and questionable legal subcontract hiring practices.

Excellent and professional service with a smile. I never…read moreunderstand why it takes 85 letters to say "great service "