McFarlands Custom Carpet

(54 reviews)

We brought our Turkish heirloom rug in for a cleaning and to have the fringe removed due to years…read moreof wear and tear, as well as the fact that our pets were playing and chewing on the threads We picked it up today and when we got home and put it back in "its spot" we were AMAZED at how wonderful it looked. Adam did the work in house and we are truly thrilled at how it turned out! Thank you for your professionalism, friendliness and craftsmanship.......it looks brand new! Thank you again, Adam! Kerrie and Mark

Arizona Rug Company Nov 22, 2025…read more What a pleasure it was to work with Arizona Rug Co. We visited both of their stores in the greater Scottsdale area looking for an authentic Native American area rug. The salespeople at both stores were friendly, knowledgeable, and extremely helpful, without applying any pressure. It was a wonderful experience. We saw several rugs that we liked in both stores, but it is difficult to envision them in your home with your furniture and the interior colors of your room. No problem: they offered to bring all four rugs to our home the next day (Sunday) to see how they looked in our living room. The owner, Ed, and his two helpers, showed up on time and laid all four rugs out in the allotted space so that we could compare them, side by side. Who does that? They do! Needless to say, we loved one of the rugs and purchased it. They even took our old rug away. We would highly recommend their service which is based on knowledge and years of experience. Jane & Larry Scottsdale, AZ

Prestige Rugs

4.9

(12 reviews)

Uma at Prestige Rugs was so incredibly helpful in our search for a new living room rug! Her…read moreknowledge and design helped us sort through many beautiful rugs at Prestige Rug. Uma actually brought a few rugs to our home to help us see them in our own setting and lighting. We are so thrilled with our new purchase and recommend Uma and Prestige Rugs very highly!

We just got a few rugs for our home and are very happy with our experience. As soon as we walked…read morein, Homa asked all the right questions and showed us the exact styles and colors that we were looking for. She clearly knows her stuff and explained to us, in detail, the different ways to arrange, what the best sizes are, what to look for based on our home, etc. I had been to several places beforehand and the difference between walking around just looking at rugs and this great interactive experience with as amazing. Very excited about our beautiful new rugs!

PV Rugs

4.6

(38 reviews)

I took an authentic Persian Rug in that needed to be cleaned & after one cleaning they weren't able…read moreto get the rug as clean as I expected. It was a white transitional rug so I understand you can't get out all the discoloration but they removed about 50% of the "dirty look". I even asked if multiple cleanings would help and would pay for it but they seemed reluctant to promise any more so I'm taking my other rugs somewhere else who is willing to try and do what it takes to get the rug into better condition. It seems that they use a machine to clean the rugs based off the results

I recently (4 months ago) purchased 2 rugs from PV rugs (actually 4 over 15 years)…read more Unfortunately, I was never told what the rug was made of and how to clean it. They disagree but this is he said she said. However, I have nothing in writing. In fact my receipt or the rug label does not disclose the fabric. I had an issue with my dog and a stain. I was quoted from a rug cleaner it would cost $1,200.00 to have it cleaned. I called PV Rugs and they discounted everything I said. BEWARE on purchasing from PV RUGS. Don't back their products that are very pricey. ES

Arizona Rug Company

(9 reviews)

We had looked at hundreds of area rugs online, but weren't ready to make such an expensive purchase…read moresight unseen. Visiting Arizona Rug Company made all the difference. Ed & Abi helped me choose the perfect rug, and it turned out to be something we never would have considered just from the online photos. The new rug is absolutely gorgeous and works perfectly with our new furniture. Delivery was smooth and professional. Highly recommend Arizona Rug Company for anyone looking for quality rugs and outstanding service.

We've been using Arizona Rug Co to clean all of our rugs (wool and synthetic) for almost ten years…read more They do any outstanding job!

Azadi Fine Rugs

4.6

(18 reviews)

•$$$$

Expect nothing less than the highest quality and exceptional service with AZADI. Kimberly and Brad…read morerun a one-of-a-kind rug store in the heart of Scottsdale and truly care about their customers. Kimberly and Brad, in addition their entire team, went well beyond the norm in installing our rug into our new home and master bedroom. We weren't sure which rug would work best so they brought all of the rugs we were interested in into our home for an all-out, red carpet showcase. Absolutely blown away. Could not imagine a more fitting fine rug for our home. They earned forever customers and we will be proud to refer our friends here. If you want to elevate your house, visit AZADI.

Azadi has the best customer service in this industry. We were fortunate to have worked with the…read moreScottsdale team and they are meticulous in their detail. We had all of our rugs cleaned and installed with new padding. Installation in a couple of bedrooms was under beds with motorized bed frames. Tyler and his crew were on top of every detail. We purchased our rugs from Azadi many years ago and are pleased that they are still the finest rug provider in Arizona. We highly recommend Azadi to take care of your rug needs.

Arizona Rug Company

(36 reviews)

The rug has been delivered! Love it. Finally finished with this transaction. Relief for all of…read moreus for sure! . Bek thank you so much for hanging in there for all these months as we worked through the replacement process. You were always professional and kind and showed exemplary customer service. Very much appreciated. Ed we appreciate your assistance in closing out this transaction. We will certainly be back for additional purchases. I have several rugs I still need for the bedrooms. . Thanks again to all at Arizona Rugs!

If you're looking for quality and amazing customer service, you've found the best place to buy…read morerugs! Thank you Noor, you made things so easy. And I got the quality rug I needed. Was a great pleasure working with you. And Sean, thank you as well. I'll recommend Arizona Rug to all my friends and family!

Furniture Affair

4.1

(103 reviews)

Bought my dream furniture! Great price, delivered same day. Had to have it cleaned but I knew that…read morebefore I bought it. Went back a day later and bought another item. Love the selection.

Super find! Go to place for decorating and design. Staging? Furnishing an investment property? Your…read moreown home perhaps?! Like most stores you have to go often and scour every corner. Sometimes it's hit or miss but keep going back!

Oriental Rugs Of Scottsdale

(27 reviews)

Raj has done it again-he has cleaned and repaired my Persian rugs for many years, and always they…read morecome back looking like new. Thank you once again, for a terrific and a professional job, prompt delivery, and placing the rugs so that they are looking just perfect. Jim

Raj picked up two very soiled Chinese area rugs, cleaned them to perfection and delivered the two…read morerugs back to me looking like new. I am delighted and impressed. I give him very high marks for customer service and excellent work. and highly recommend him if you're looking for exemplary work and fine customer service.

Carpet Closeouts

(50 reviews)

Cy, Howard, and the entire team were outstanding--knowledgeable, helpful, and easy to work with…read more They offered the best pricing I found in Phoenix for truly high-quality carpet and padding. Jose did a fantastic job with the installation--professional, precise, and efficient. Couldn't have asked for a better experience from start to finish.

I was able to get a piece of carpet 10x 12 ft for a real good price. I should have picked up the…read morepad when he suggested it, now I gotta go back.

Baker Bros Area Rugs & Flooring

4.2

(29 reviews)

We stopped in the store to order carpet. I couldn't recommend Roy more! I told him exactly what I…read morewas looking for, he pulled samples, explained what he recommended about the selections, and wrote up our order efficiently. If you are looking for flooring, go to Baker Bros and ask for Roy!

Experienced horrible customer service and unethical business practices w/Baker Bros. No prior…read morewritten or verbal communication from sales person to night before install re: needing very large public space to cut carpet day of install. Sub-contracted installers show up. Marcos 'lead installer'; refused to park in designated spot to accommodate his large trailer then tells us there's nowhere big enough on property to cut carpet & install! Condo is empty, we are moving into it next day. After calling salesperson about having no idea large space was needed to cut carpet then finally connecting to GM Paula about inexplicable lack of communication on BB part (she agreed), Marcos assures me he can & will cut carpet at Bb warehouse then return within an hour or so & install master bedroom carpet. Installers leave & never return. I spent hours proactively following up on where Marcos was only to be told by Chris (Marcos supervisor) he allowed Marcos to go home b/c Marcos wasn't satisfied with designated parking spot! Said he felt it was "a hostile work environment." every vendor has parked there; no vendor ever complained nor refused to park there. Marcos lied to me about completing job, Chris complicit in this lie. I prepaid thousands of dollars to have a subcontractor take it upon himself to walk off the job b/c he 'didn't want to get another ticket from the police' (parking spot 100% legit/legal numerous people from management team trying to accommodate him). Paula & Chris then assure me that carpet CAN be pre cut at warehouse. After a very long & exhausting move, Paula at BB did a 180 by denying they ever told me this saying "no one at Baker Brothers from salesperson to scheduler to Paula to installer was aware nor educated on the type of carpeting I ordered...sorry." Paula repeatedly dismissed that Marcos lied to me/blew us off. Ended with passive aggressive 'we apologize that you're feeling frustrated.' No accountability on BB part. Refuse to reimburse me...keep saying I have to find a space on property for them to cut carpet!! Paula & Chris refuse to tour property themselves despite 2 invites to do so. Local media (ABC/FOX) doing investigative piece on Baker Brothers unethical behavior, poor customer service and questionable legal subcontract hiring practices.

Carpet Chris Carpet Repair

(200 reviews)

Carpet Chris did a fantastic job stretching my wrinkled carpets. From the start, his responsiveness…read morewas excellent--he replied quickly and made booking straightforward. His attention to detail is remarkable. He is incredibly meticulous, taking the time to ensure the tension, seams, and tucks are completely flawless. He settles for nothing less than perfection. His pricing is highly competitive and honest, with no hidden fees. Furthermore, his customer service comes with real integrity: he guarantees his work and will return to fix any issue for absolutely no extra cost if the job isn't completely perfect. I highly recommend him for anyone needing carpet stretching.

I found Chris through Yelp and so glad I did. I had carpet that was torn up from the tack strips in…read moretwo rooms due to water saturating the carpet along the perimeter walls. Chris responded promptly and came out to put the carpet back in place; stretching, trimming, smoothing around corners and in the closet, as well as fixing two areas in which we had to cut the carpet to pull it back after the saturation. It looked great afterwards, as if nothing had happened. Overall, a very easy and pleasant experience and we would definitely call him again if in need.

Carpet Source

(80 reviews)

Found Carpet Source thru Yelp and had an overwhelmingly positive experience! Mark was wonderful to…read morework with and would highly recommend. Mark came to our home to take measurements, show us samples, and provide quotes; he was a great source of knowledge for helping to determine which type of carpet best suited our needs. Installation went smoothly; was all completed in less than a day. We're thrilled with the results; the new carpet looks great! Would 100% go back to Mark and Carpet Source for any future needs. Included a few photos of the end results.

We recently worked with Carpet Source in Scottsdale to replace the flooring in the bedrooms of our…read morenew home, and our experience was excellent from start to finish. Mike from Carpet Source patiently walked us through a wide range of carpet samples, taking the time to explain the composition of each option and how well it would hold up over time. His expertise and willingness to answer every question we had made the decision process much easier for us. We also found Carpet Source pricing to be very reasonable compared to other flooring providers we researched, and Mike provided clear, immediate estimates that helped us make an informed choice. On installation day, Mike and his team arrived right on schedule, and the workmanship was outstanding. The entire project was smooth, efficient, and professional. We are extremely pleased with the results and highly recommend Carpet Source to anyone looking for quality carpet and exceptional installation services.

Arizona Prestige Flooring

4.8

(47 reviews)

Working with AZ Prestige was the combination of craftsmanship, good communication, and fair price…read morethat is so hard to find these days. I can't recommend them enough. I wanted a quality install and was pretty particular about details like transitions to tile, baseboards, that I wanted to pull out old carpet, I was ordering the materials, etc. Paul and Daniel knew exactly what I was referring to regarding smooth transitions and immediately said "no problem" after others gave me a whole song and dance. They also provided a professional, accurate, and detailed estimate while clearly telling me what might cost more once they get in there (e.g. leveling the floor). Other companies either gave me really rough verbal estimates or overly specific (& wrong) estimates. Communication with the guys is fantastic. The work was done with the kind of craftsmanship I expected from my meticulous grandpa (that is.. they know what they're doing and do it properly!) The guys work fast, thoroughly, are kind and easy to have around. I had feedback on two small things while they worked.. no problem, they resolved them quickly and without issue. I can't recommend AZ Prestige enough.

I couldn't be happier with the service! The team was professional, on time, and efficient. They…read moretook the time to properly place the flooring and it shows. Highly recommend them for any flooring project.

Zona Floors

(56 reviews)

I wish our experience with Zona Floors had gone smoother from the beginning. We dealt with cracked…read moretiles, delays, communication issues, and at times felt frustrated having to live in a home that was torn apart for repairs after we had already fully moved in and set up all of our furniture following the initial installation. It was a stressful process for our family. However, I do want to give credit where it's due. In the end, they came back, resolved the issues, repaired all of the cracked tiles, and made sure we were taken care of. While the experience started off difficult, I appreciate that they followed through and worked to make things right for us in the end.

Zona Floors just replaced the flooring in my whole house. Tom and Dally first came out to measure…read moreand bring samples. Both were great and answered all of my questions. They even allowed me to keep the sample for about a week so I could make sure that was the color that I really liked. Pablo, Jose and the rest of the install crew were awesome as well. They were careful when moving my furniture, and did a great job with the demo and install of the flooring and install of the new baseboards. Communication was excellent from start to finish with both sales and install. I would definitely recommend Zona Floors to anyone looking at a flooring remodel. I love my new floors.

Imperial Tile And Marble

4.9

(11 reviews)

Huge selection, great prices team are very helpful recommended by a professional. This is the hole…read morein the wall , but no secret doors

Oko and Joel are the best! We got multiple quotes for a fairly small backsplash from several…read morecompanies both on Yelp and not on Yelp. In the end, Imperial's was the most reasonable, and the work is perfect. They worked with us to create the pattern and best tile layout for our cabinet structure. They also were both the two of the nicest people I have ever dealt with for a construction project. On time, great communicators. Highly recommend.

Mike's Tile and Backsplash