This is the only pawn shop I'll go to. They are always super nice and go out of their way to help…read more Alicia and David have always done everything possible to help me. Plus they sell brand new guns and are able to do gun repairs if you ever have any issues. I'm always recommending them to people!

I would not recommend this pawn shop to anyone. I went in 1 day late to extend my pawn and there…read morewas an $80 fee tacked on. I explained that 2 days prior Sun City was flooded with 3' of standing water in all the surrounding neighborhoods and on the next day I had the Celebration of Life services for my best friend to deal with. They were very insensitive and would not budge from the $80 late fee. I had used them on several different occasions so it wasn't like I was a new customer. I HIGHLY RECOMMEND NOT USING THEM. THERE IS A VERY NICE PAWN SHOP AT 103AVE AND OLIVE THAT IS MUCH MORE ACCOMMODATING.

I found Peoria Pawn on Yelp when doing a search earlier this morning. My wife and I have fallen on…read moresome hard times and since neither of us have ever been to a pawn shop before - I didn't want to screw this up. Peoria Pawn got amazing Google and Yelp reviews. They're conveniently located in the heart of Peoria! There's plenty of ample parking. The entryway and overall store is incredibly clean! We were greeted immediately upon entering and were helped just as quickly. We sold a new in box pistol that I purchased for my wife a couple of years ago. She never used it and Peoria Pawn was happy to take it off our hands! Their service is super friendly and they're so knowledgeable! They explained the entire process from start to finish. They made us feel so welcome and comfortable! Their offer price to us was more than fair given the MSRP of the pistol. I would recommend Peoria Pawn to all my friends, family and fellow Yelp'ers!

Great people do deal with. I met this crew at the PHX gun show and have done many transactions with…read morethem. Worth a look for sure!

Great service and value for items pawned. Brian was great to work with. There's a reason they're…read moreone of the higher rated pawn shops in the area.

We have gone to Phoenix Pawn for years. Primarily to see Jim (last name not known) the jeweler…read more The work he has done for us at the prices he has charged is nothing short of incredible. From a turquoise & silver bolo tie to an antique turquoise & silver bracelet that is truly one of a kind, everything he touches is stunning. The work he has done for my wife even exceeds everything else. The replacement setting for her diamond wedding ring still leaves her breathless as she didn't think the diamond could look any more brilliant. Now as we are looking for diamond earrings, we will make the 2 hour drive to the valley to work once again with Phoenix Pawn, Jim & George.

Always great customer service the value is fair they give you maybe a third of what it's worth so…read moredon't go in expecting half very clean location. I wish they had more of a selection but always a nice place to go to look for something new or if you have to get a loan or sell something, I highly suggest this place

Terrible service I had went to buy a PlayStation five for $440.... Ended up not getting the…read morewarranty sadly, about half an hour in I was on the game and then cut off. It wouldn't come back on. Try to get it situated and try to get my refund, but they were being petty....you live and you learn

I will never ever, ever take another step in this place. In the past, I have spent thousands on…read moremusical and video game equipment. I've bought three TVs from there. But lately, the staff has been so rude and unhelpful. Today, I saw a controller that I wanted and it was clearly marked at $80. When I attempted to buy it, the staff rudely pointed out that they had intended it to be bundled with an Xbox. As everyone knows, Xbox aren't exactly flying off the shelves. They would rather stick to trying to pawn the Xbox off for $400 with the controller then let me buy it for the sticker price of $80 . I thought the point of business was to take guaranteed money and I was going to give them 1/4 of what they were asking for the Xbox in cash. Not to mention the controller had its own price tag and was clearly marked as $80. They like to make up their own rules and are exceedingly rude . I recommend avoiding this place at all cost. They have lost thousands by treating a guy who has spent at least 10k previously over their attitudes, general laziness/aloofness, and lack of sense to mark a "bundle" as such and removing the price tags. I hope the owner reads this and knows their staff cost them a lot of money - I found a couple guitars and midi controllers I wanted (about 3k in total) so way to go gang.

The fact that I can't get ahold of anyone in the corporate office or anyone who can help escalated…read moresituations is why they get a one star. NOW, the REAL ISSUE IS.... I have my laptop there and I have been paying the interest on it over the past year because I live in Los Angeles now. I have never had any issues whatsover and they had a mobile app where I would pay everytime. I just recently found out that mobile app was no longer a thing. I tried to make my interest payment over the phone and the store manager, Daniel, said I could only come down. After explaining the situation he still said that was the new "policy". I do not understand why he couldnt at least take a phone payment especially since I identified myself and my property. He wasn't mean or anything, so I will give him that, but to tell someone they have to find a way to MAKE a payment or your stuff will be sold sounds a little sh*tty to me. There is no reason why my laptop should be sold because I cannot make the trip down there to make the payment. He even said that other pawnshops are like this too. I dont care! MY laptop is at THIS pawnshop and just recently they got rid of the app! They didn't give us a headsup or anything. What if I was in another country??????? I have already contacted the BBB and I pray that I can have someone go take care of this or at least someone has a heart to take my payment over the phone. This is insane! ,

Everything, they are great always friendly and will work with you. Very r y nice familyread more

They only give you 30% of the original value cost, then play these weird mind games with you until…read moreyou get fed up and leave. the gentlemen gave good service but woman has a HORRIBLE attitude and will make you feel and look stupid for even coming in with your things. She wasnt even the one servicing me but her behavior toward the other customers made me change my mind completely about selling my things here. save your energy, save your time, save your dignity and go somewhere else. You're honestly better off selling your things on Ebay.

This was my first time here. The service was excellent! The owner was so friendly and super…read moreknowledgeable about my coins I brought in. I had never been in a coin shop so was not sure what to expect, but the staff was very friendly and efficient. I was treated respectfully and offered a fair price for my coins. I would highly recommend this establishment.

Company is closed, both addresses (on Bell Road and on 83rd Ave)…read moreWasted my time driving to them. FYI - a quick phone call would have given me this information.

The service was really great on customer service. The selection was a five out of 10 and the value…read morewas again five out of 10 there is ample amount of parking spaces. The value of what you sell or purchase is about half of the price. I would definitely suggest pawn 1st because it's a great place to check out when supporting smaller businesses and their prices are not miserably overpriced so why not

Walked in and no one even acknowledged us. Other people walked in and acted like they were long…read morelost friends. Very awkward.

This pawnshop isn't like all the others this pawnshop is great. I've been fortunate enough to not…read morehave to go to a pawnshop for about 15 years and I was dreading it remembering past experiences. I remembered many times in the past going to a pawnshop. Customer service was terrible the staff would talk at you not to you. They act like every item you're bringing in is crap and worth next to nothing just so that they could get a higher percentage in resale value no matter what you brought in it was always negative and you left feeling insulted. But honestly, going to this pawnshop was a breath of fresh air it wasn't like any of my other past experience. Right off the bat the staff was friendly polite, and accommodating. The Manager was really really cool and got me close to exactly what I was asking for and needed. I felt like I was talking to a friend asking him for help not some pawnshop heartless employee. I could tell after a few minutes being there that they're not just all about " Mo Money " if you know what I mean. Seriously if you're looking for a pawnshop to go to I hope you read reviews and you see this one this place Kicks butt. Not only did I sell something that day I literally went back the next day and sold something else because I knew what I was getting into and where I was going and the same thing as the first day, well actually even better then the first day because now we somewhat knew each other. Thanks, Michael B.

I went in for a television with my hubby and nephew and the staff was so polite, patient and…read morefriendly! Great customer service! Oscar was very helpful in my selection and purchase and I will definitely return because of his top tier customer service. It's nice to know there are still quality service out there.. we visited other pawn shops and hands down this location was the best! White glove service provided by Oscar, just a friendly and professional gentleman!

It was my first time going there and it was great service! Chris was very helpful and offered…read moregreat deals.

We stopped by Copper State Coin & Bullion to check out their inventory, and Joany was absolutely…read morethe best. He was welcoming, knowledgeable, and genuinely helpful from the moment we walked in. He took the time to walk us through different pieces, answer questions, and make sure we found exactly what we were looking for. We left with a beautiful set of coins and felt great about the entire experience. Thank you, Joany, we'll definitely be back.