7/11/26 This was the most fabulous experience! From the moment Blaz opened the door & I walked in, his caring professionalism was outstanding! He assisted with an unusual request, steering me in the right direction, & giving me every confidence in my decision. That day, I also purchased 2 watch battery replacements & a new band. 7/18/26 Unfortunately, I had to return when one of the watches wasn't keeping time. Turned out, the battery was fine; the problem was just an old, tired watch. Sydney helped with that situation, cheerfully refunding the cost of the battery. Blaz & Sydney were delightful! Thank you both for providing excellence in customer service! I highly recommend Osborne Jewelers without reservation! Dottie Stewart (BTW: Their jewelry is absolutely beautiful!!!) read more

Helpful and friendly, replaced a watch battery for a reasonable price. Recommend if that's what you need.

Such a great experience! staff was very hospitable, offered me water while i waited and were quick to help! read more

Osborne Jewelers - Watch repair - Watch Repair Near Me - Goodyear, Arizona

Got a custom ring done with Blaz and he was so patient and helpful throughout the whole process. Came in with an inspo photo and left with my dream ring!! Can't thank him enough and everyone at Osborne jewelers! read more

Osborne Jewelers - Ring! - Watch Repair Near Me - Goodyear, Arizona

See all

My watch bracelet after link removal was still too big, they helped with drilling an additional link out of my bracelet. Cheap cost. No extra fees or taxes, went in Monday afternoon and was done around noon Tuesday. 10/10 would recommend. Very nice staff inside as well. read more

Osborne Jewelers - Bulova surveyor 98b422 - Watch Repair Near Me - Goodyear, Arizona

Just went in today to dry my watch that got water damage from an ultrasonic cleaner (didn't know any better); they did the service for free out of kindness and integrity. Good place read more

Asanti was incredible, very knowledgeable and helpful. We look forward to returning more often. read more

Osborne Jewelers - Watch - Watch Repair Near Me - Goodyear, Arizona

Sydney and the whole Osborne team in Goodyear are the absolute best ! She helped me select the perfect 30th anniversary gift for my wife. They are my go to jeweler in the Phoenix area. 6 Stars read more

My first thought after walking out? What a wonderfully friendly and professional group of people. I was in town for a brief visit and was seeking to get some engraving done. Blaz (sp?) came through for me and was able to turn my request in a few hours. The engraving was perfect. Bravo!! Cheers! RS read more

I've been doing business with Osborne Jewelers for 4 years now. Whether I am buying a new piece or selling, they treat me like family and give fair value. Don't believe the negative hype--this place is top-notch! Special shout-out to Ken, Crystal, Josh, Asanti and all the staff! read more

I will never step foot in this jewelry store again. I took quite a few pieces to sell, mostly rings. The kind lady looked over them, took them to the back room and then came back and offered me $237.00 I at least requested more than that. Well to make a long story short I accepted the $237.00. These rings were worth thousands of dollars, but Osborne Jewelers scammed me out of what they thought they were worth. What a sad experience. read more

Went in to have a watchband repaired. Was told how they would do it and it was no problem. When I went to pick it up it looked terrible and they said they couldn't do what they said so they did the best they could. I asked why they didn't call they said over and over, "WE DID THE BEST WE COULD". Finally, Mr. Osborne came over and literally thru me out of the store saying thing that I probably couldn't print here. FIND ANOTHER JEWLER!!! I did and he fixed it perfectly AND, charged much less than Osborne wanted. I wouldn't set foot in that place and suggest you don't either. read more

I had such a positive experience for my first time! Blaz was incredibly kind, helpful, and transparent throughout the process. Highly recommend! read more

Just got done with having a battery changed out for one of my watches and while I waited they also adjusted my wife's necklace length. We were in and out, and they took awesome care of use and since I purchased the necklace from Osborn they didn't charge me for the work, I didn't expect that! Very happy with the service and they will definitely see me as a customer again in the future. If you need excellent customer service, Melissa is who helped us out and I would for sure recommend her! read more

Been coming here for years, they are friendly, fair prices, fast and consistent. I'm always met with a warm hello. Sydney is super sweet helpful and nice. Come here. read more

We have been coming here for years and couldn't be happier. Everyone is here is super friendly and very helpful. Gina and Blaz are our go to but honestly they are all amazing. read more

I purchased a ring online from Osborne. There was a bit of a mix up with the pricing that was very much in my favor. Despite being a less than ideal scenario for Osborne Jewelers, Brennan Osborne personally made sure that it was a good experience for me. Osborne Jewelers has a refreshing, super old school approach to customer service that seems so hard to find these days! Highly recommended! read more

We had a great experience at this jewelry store, thanks to Asanti! He took the time to thoroughly clean all of our jewelry, and everything looks amazing. We also brought in a few pieces for repair, and he carefully explained what needed to be done and answered all of our questions. He was knowledgeable, patient, and never made us feel rushed. It's clear he genuinely cares about his customers and the quality of his work. We really appreciate his excellent service and will definitely be back. Highly recommend asking for Asanti! read more

Best for vintage watch repair? Took a valuable 1964 Seiko silver wave dive watch. They did a great job! read more

you will love this place! you can trust them and their work is excellent! Asanti has helped me a few times and I appreciate them all!

excellent and quick service with a smile. Melissa was great! Loved browsing this beautiful store.

Highly recommended. Brought in a pendant for repairs,a stone had fallen out of a very delicate custom fitting. They made the repairs beautifully and at a very reasonable price. Everyone is friendly and knowledgeable. I had purchased a diamond necklace there some years before and had a great experience as well. Employees are trustworthy and not pushy at all. This is the place to go if you're looking to purchase jewelry or need a treasure restored . read more

Lovely show room, professional and friendly staff now make this one of our favorite places to visit. Thank you to Asanti & Josh who recently served us with value. read more

I came in because I had accidentally bent the basket of my ring and needed it checked out. Melissa was so kind and helpful, and had the ring inspected. The jeweler inspected it, didn't see any damage to the metal so they knew it would be a quick fix. Not only did they do it on the spot, it was completely free of charge. They also took the extra time to make sure the stones weren't loose and gave the ring a thorough cleaning. Above and beyond. On top of that, I'm starting to look for new rings for a 10-year vow renewal but I have no clear direction on what to choose. Lynn and Melissa were absolutely wonderful throughout the process. They were personable, kind, and genuinely helpful without any pressure. Honest service, knowledgeable staff, and people who clearly care about their customers. I'll definitely be back and highly recommend them :) read more

Huge shout out to Gina, Amazing customer service. Gina went out of her way to make sure I was taken care of with my purchase along with updating my time piece. I am grateful for her time and expertise. I look forward to working with Gina next time I'm shopping for my wife. Thank you, Oscar Manzo read more

I've been going to Osborne Jewelers for years for watch battery replacements, appraisals, and most recently a ring resizing. Every experience has been outstanding. Their team is consistently professional, knowledgeable, and they always do excellent work. The customer service is impeccable, and I've always been extremely satisfied with the quality of their craftsmanship. I highly recommend them to anyone looking for a trustworthy and skilled jeweler. read more

Blase (Hope I spelled that right ) was super helpful, friendly, and made the experience easy and enjoyable. Really appreciated their patience and great service! read more

Purchased a new braclet and the staff was amazing. The links Osborne made to lengthen the bracket are perfection. Outstanding service! My husband's family has been in the jewelry business for 75 years (Wisconsin) and finding a local family owned jeweler closer to use (Arizona) is amazing! read more

A family owned business. When you walk in you are greeted and taken care of . I had my ring sized and got excellent results. They are amazing! read more

I came in for an anniversary gift and Sydney was the sweetest! She helped me greatly and I appreciate her! She knew exactly what I wanted and did so well with wrapping the gift! Truly the best customer service I've experienced, wishing her the best! read more

I went here to get some watch batteries changed and my ring cleaned. It was a great experience and the people were very trustworthy! They also had a beautiful selection of jewelry and I will definitely return! I worked with Gina Threet and she was extremely helpful and very nice! Thank you for a great experience. read more

My experience with Osborne Jewelers in Goodyear, AZ was exceptional from start to finish. I wanted to have my wedding ring reset, and their team far exceeded my expectations. Gina Threet was wonderful to work with--knowledgeable, attentive, and genuinely invested in creating something special. They transformed my original diamonds into a stunning new ring that perfectly captures what I envisioned. Even though I live out of state, their communication and attention to detail made the entire process effortless. I'm absolutely thrilled with the result and highly recommend Osborne Jewelers for their craftsmanship, professionalism, and truly personalized service. read more

I traded a used diamond bracelet for a gold necklace, the value at $3,500. That used bracelet is now for sale, $8,000!

They are the experts! With experience, expertise, great inventory and amazing customer service, this is the jeweler you are looking for. No matter if I am getting something custom made, replacing a watch battery or getting jewelry cleaned, I am treated like I am the most important customer. Everyone is considerate. There is no pressure sales - just excellent customer service. read more

Amazing customer service! I went in to get my watch repaired and ring cleaned and everyone was so kind and helpful. Will definitely be returning! read more

I only went in for watch batteries. Quick service while I waited. Thank you. I will be back to have some jewelry appraised. read more

Came in to get my watch band adjusted. Took maybe 5-10 minutes! Met Brennen and he was super cool! Definitely recommended this store! Thank you Brennen! read more

Visiting from out of the area and needed to have a watch battery replaced. Gina was so helpful and changed the battery within minutes of arriving. read more

The words customer service have always been super important to me! But lately, they have been replaced with Customer Experience!!! Every time I step in the doors of Osborne Jewelers I am greeted with a smile, a hearty hello and most importantly a warm welcome followed by a, "be right with you." That speaks volumes about the importance of acknowledging the presence of people! The staff at Osborne treat you like family. My sales associate Blaz always has a handshake and a way of making everyone that walks through the doors feel special! Osborne has been my jeweler of choice for the last 5 years. There is no one else I'd trust my business with. Blaz is a huge reason as well as the rest of the staff. Their reputation speaks for itself and the quality of their jewelry is second to none! They just turned a simple watch repair into a travel discussion. In a world where you could shop for jewelry anywhere, do yourselves a favor and choose Osborne Jewelers in Goodyear, AZ!!! Ask for Blaz and tell them Lore sent you!!! read more

Best Jewelry Store in the area. Gina helped me many times and was pleasant and knowledgeable, from diamond to gold. I had several pieces remade and was very happy. Thankyou you Gina for all your help. read more