Dr. Erica and all her staff took such good care of our cat Vin Vin up until his passing. I would like to thank all her and all her staff for helping us with our fur son. I highly recommend using them. We used mobile services and went to their facility. read more

Everyone here has always been great. We have done appointments in the office and also using their mobile service, and they took our cat as a patient at a time when all other vets were turning him away. I find it a little odd that all of the bad reviews seem to be from people who have had their pets put down. read more

If I could give Dr. Erica minus 1000000000000000000000000000 stars, I would. In fact, negative stars are too good for her -- she should be banned from administering any and all future euthanasia services, barred from providing the most rudimentary of veterinary 'care,' and kept at a safe distance -- of at least several time zones -- from even the most callous of pet-owners. Through Ark, I hired Dr. Erica to euthanize my beloved cat today. He's been deceased not even five and a half hours, but instead of mourning him and being present with my grief, I'm writing a fu€king Yelp review. I started writing this review at 9:45pm, but I'm so upset I have to keep stopping to collect myself. From grief? No -- from RAGE. I can't even GET to my grief because my head is still fully-spinning from one of the most incongruent, hurtful, confusing, gross, disrespectful, hurried, and shocking experiences of my life -- and I've worked in customer service with the unfiltered public for years, have suffered through some of the worst bedside manner imaginable in my own journey to health, and have survived severe and disabling trauma spanning all manner of categories -- so that's saying something. It's taken me this long to pull myself together after not only the crushing death of my cat, but to stem the emotional bleed and ferocious psychological injury she's caused. She literally had ONE job to do, and she UTTERLY failed: TO DO NO HARM. I will write tomorrow when I have the strength to enumerate the many concrete and specific examples in which she totally failed not just us, but my cat. For right now, I'll just say: I paid SIX HUNDRED AND FIFTY DOLLARS for the absolute WORST treatment by someone I trusted -- to help facilitate what SHOULD have made some of my worst moments on one of the WORST days of my life LESS painful. And if she couldn't do that, which she was HIRED TO DO, she could have at least not made these WORST MOMENTS SO UNBELIEVABLY INSUFFERABLE. -- And Ark -- if you'd like your fee, a potential resolution of this, and/or for me to remove this review, I recommend NOT RESPONDING to my post until I have come back to edit and finalize it. I will be contacting you directly with my complaint in the coming days as I, again like I did today, am forced to figure out how to set aside the grief appropriate and worthy of my situation -- in order to troubleshoot and manage in real-time, the total ineptitude of this vet and the irreparable injury she's caused to my family, to my cat, and to me. In the interim, and until this is resolved -- if it can be, since I can never go back a second time to send off my beautiful kitten -- I feel the need to warn off other pet owners and fellow 'kahus' to avoid Dr. Erica at ALL COSTS. I was told she is one of the 'best' at Ark, and if this is true, I shudder to think of what the lesser ones provide... The fact that I am ending this day with not only a soul-destroying grief -- but also a GRIEVANCE with Ark on top of it -- is not just negligent or destructive. It's downright cruel. [It's now 11:50pm, and I am finally finished this draft, after writing and pouring over a dozen before it. I am going to spend the next ten minutes thinking about my cat on the day of his death -- the only place my head and heart should be, and could have been, if what I requested and paid for was actually delivered] Rest in peace, beautiful Jamison. I miss you already. I wanted your departure to be so much better for you, Buddy. You were not treated to what you deserved. Yet, you are so loved -- forever. read more

Ark Animal Homecare - Jamison the Tux Cat - Veterinarians Near Me - Chester, New Hampshire

Ark Animal is the best. From the front desk, vet techs and Dr. Judy my dogs received the best care from friendly, caring staff. On time for the appointment, listened to my concerns and answered all of my questions. Highly recommend Ark Animal in Chester read more

Great veterinarian clinic. Everyone is so nice, helpful and compassionate. I really appreciate the mobile vet service since my dog is very shy and fearful in traditional vet waiting rooms. read more

Save your time, money and your pet and chose a different care provider if your pet is in serious need of care. My dog has cancer and they botched his diagnosis and have on multiple times failed to fill prescriptions to manage his pain. I had to go to a different vet to get his pills filled in a timely manner. Unconscionable lack of caring and or follow up. read more

Finally, after a few years in between vets, we have found a new place for our dog. When he was a puppy we went to a vet near where I worked, well that's about an hour away now. I was still going there because I loved the vets and staff. We went to another local vet but it just wasn't the same. I've seen the Ark mobile van around town lots but it was difficult to book an appointment because of the high demand and few vets at Ark. But now they have this great space right on 102 and convenient to our house. Dr. Sara was super friendly and caring and I loved the annual we just had. She addressed all my concerns and Ark gave me the same feeling that our first vet did. I trust them and they want only the best for our dog. read more

This is about the in house veterinary clinic where we recently brought our dog, About a year ago we were thrilled with the care we got from the homecare team that came to our home. The vet at the clinic was not helpful, made my dog's lump worse by shaving around it and not giving us any real information about how to heal it, treat it, or make it better --not even a discussion about what it was or what future treatment would be needed. Now the wound is bleeding more and itching terribly. Very disappointed. read more

what a great service. The team that came today to give my two cats, their updated shots and then exam was wonderful. I have one cat who does not like to travel. Everything was extremely efficient, friendly, and recently priced. I would recommend this service to anyone that lives in their service area who needs mobile pet care. Matt G read more

Ark Animal Homecare - Cat - Veterinarians Near Me - Chester, New Hampshire

I have been using the Ark for 2 years. The cats and I are extremely happy they come to the house. Having to load up 5 cats or take multiple trips is a nightmare scenario. This Nov will be the 3rd year house call for the annual family check-up. My oldest cat also needed follow up care after an ER visit, AAH reached out to me to me and made the appts needed. They are a fantastic team!!!! read more

They are always available to us and provide us with exactly need when we need it. Its so nice not to have to leave home unless we have an emergency, they bring the care to us. read more

Great that they come to the house Also the on-site clic is brand new Great experience with my older dogs Both in the mobile and at the clinic read more

My family made the decision to put our sweet old-man mutt down in October. He weighed 95 pounds and his back legs and bladder were failing, so the prospect of trying to get him to our vet's office -- which is a 40-minute drive -- for the procedure was just not an option. I called another mobile NH vet first (Pet Loss at Home), and the guy I spoke to was cold and rude: He said he *could* do it, but he also pointedly told me that he was leaving for a vacation the next day -- strongly implying that it was a major inconvenience for him to come out and making me feel guilty for having called at all. No way was I letting someone like that near my dog or into my house during such an emotional time. After asking around, a friend recommended Ark; I called and left a message on a Sunday afternoon, and they called me back shortly after 8 AM the next morning. This experience could not have been more different than the first guy. The woman I spoke to on the phone at Ark was warm, compassionate, and very clear about what to expect in terms of timing, the procedure itself, and the cost. The vet, Erika, made the process as smooth as something like this can ever be -- she clearly understood that this was a horribly hard thing for my family to do, and she was was so sweet and comforting, both toward us and toward our dog. It honestly meant the world to us that she was able to help our pal to the rainbow bridge at home, and that she imbued the process with such understanding and warmth. I'd recommend Ark to anyone who finds themselves in the situation of needing a mobile vet. They helped my family handle an incredibly difficult time with professionalism and compassion. I'd give ten stars if I could. read more

They "accidentally" did a communal cremation and disposal of my yorkie poo who I've had for 12 years. I requested and paid for a private cremation and for the remains to come home to us so we could plant him under a tree in our yard. I lost a pregnancy 3 months ago, quickly followed by losing our only pet. My 4 year old asks me EVERY DAY for a baby and for Reese to come back. I explained heaven and burials and now have to try to explain why we can't do that for the dog she has had her entire life. I'm disgusted beyond words. Refunding of fees is laughable. If you can't guarantee proper services you should not advertise them. They should be ashamed of themselves. The grief we are feeling is something I could never put into words. read more

Ark Animal Homecare - Veterinarians Near Me - Chester, New Hampshire

I am going to take back my review from my visit to my home. Dr Troy and his assistant are incredible office customer service is why I give no stars. I would call leave detailed messages of what I needed and what the doctor told me to do. If my dog needed more antibiotics call the office. You will NEVER have anyone picking up the phone you have to leave a message and I did very detailed messages. Just a little advice when you call back know who you are talking to and their animal when you call back. I have been trying for weeks to get him his meds. Had my husband call and they told him something totally different from my instructions for medication. I asked for the Dr to call me because no one could figure out how to get his meds. Finally had enough called them and told them we would be picking up our medical records today and they gave a remark that I did not appreciate so I remarked 'thank you for not getting my dog his meds. Already traumatized from his life and they laughed at me. I told them I was leaving a negative review for making my dog suffer. I have been going here since 2020 and this is my first dog I rescued so they haven't been here in a couple of years. They laughed at me that means you laughed at my dog and his well being. Those 2 woman who never answer the phone laughed at my dogs suffering. I had to leave a star to get to post this.... But no stars for you! read more

I had to put my 12 year old Chesapeake Bay Retriever Kaycee to sleep yesterday. Hardest thing ever! I made the choice to use a home euthanasia service because Kaycee couldn't walk and was very weak, she was comfortable in her bed. Michelle on the phone- made me feel like I had made the right decision and kept the paperwork super easy. Dr. Beth and her tech were great at putting both Kaycee and I at ease. I would recommend them to anybody looking to say goodbye to their pet in a stress free and peaceful environment. It meant THE WORLD to me to keep her at home and cozy in the hours before she passed. Thank you animal ark staff!! read more

Had to put my beloved dog down. These people were awesome, took a little phone tag but well worth the wait. They were compassionate and I felt they cared about me, not my money. The bill was lower than I expected, considering they made a house call. Highly recommend. UPDATE Last year we had to put our cat down. Ark provided the same outstanding service. Highly recommend. read more

Caring, compassionate and truly professional. So happy we have them for our furry family members.

Ark Animal Homecare is one of the best things I have ever done. They are extremely efficient and compassionate . They are like family while still professional. They alleviate so much stress and fear for my pets as well as being very convenient for us humans. The pricing is comparable to your local veterinarian office. I cannot say enough good things about them. They take the time to get to know your pet and the family environment. They go above and beyond. Don't hesitate, make your yearly appointments now. You'll be so very happy that you did. read more

Ark Homecare is the best. I have 4 cats that can be extremely difficult to crate and drive for appointments. Ark makes vet appointments easy. I have had to call a few times with questions about cats medications or a general concern, I have always been treated with kindness and understanding by all staff, I have never felt like a bother or that my concern wasn't important. The veterinarians and vet nurses are hands down the best, most compassionate and patient I have ever encountered. read more

We used this service based upon a recommendation from our primary veterinarian. Ava (our german shepard) became very ill and could not get up under her own power and was pretty much unresponsive. Weighing in at 70 lbs I was afraid I may cause more injury or discomfort moving her to the car and then to the vet office. It is a great relief and comfort to have a mobile vet service as an option. The Dr. and a technician arrived in a timely manner and they were very caring and supportive and took as much time as we needed to prepare for Ava's end.My wife and I could not have been in better hands. Recommend them most highly.. read more

Dr Erica as wi defilement last night. Came on time, and with love and compassion helped us say goodbye to our little girl Sophie. A blessing for sure read more

Ark Animal Homecare was the best recommendation we received for planning our Tommy's ease into passing. Michelle who I spoke to on the phone was so kind and compassionate. I did not feel rushed in trying to get out the words of what was going on... We took care of the business end first on the phone so that was not necessary when Dr. Beth and Kelly the technician arrived. At that point we could just focus on Tommy... As another reviewer wrote, they are extremely efficient yet compassionate. You could tell this is also hard for them. While they held it together you can genuinely tell they both felt our pain too. I don't know about the rest of their day, but I believe we were 3rd of 4 such appointments that evening... and again still there was no rush. We were able to pat him during and after he passed. I showed pics of Tommy in his heyday while retelling a couple snippets of his personality... We've also received a handwritten card this week, that was unexpected.. I highly recommend Ark Animal Homecare, if you are faced with such a decision this is the way to go. Thank you again, The Wilson family. read more

They are awesome! They are so kind to us during euthanasia. They are gentle and sensitive. They care about your animals and it shows. Love them! We have them take care of all our senior pets so they don't have to go to some strange vet. Erika and her crew are great! read more

If I could award 10 stars I would. We called Ark on a Sunday morning with concerns about our elderly dog. About an hour later two very kind and compassionate professionals (vet was Judy i think tech I am not sure of her name sorry)arrived at our home to assess and ultimately euthanize our beloved dog. They could not have been kinder, to us and to our pet. They handled the business end of things well emailing the invoice the next day. The cost was more than reasonable. I recommend them unconditionally. Our sweet pup was able to die comfortably in her own bed. A wonderful service. read more

Horrible experience Michelle on the phone was very nice and that's where it ended We had to make the horrible decision to put our sweet 7 year old dog to sleep and felt it would be better to do at home since she hated going to the vets Boy were we wrong Erika showed up at the door and was instantly not warm No compassion at ALL We were all crying and devastated And no compassion came from her - she barely acknowledged my sweet dog trying to say hello to her We felt horribly rushed and no instructions on what she was going to do at all She barely talked to us- she seemed irritated to even be there and like we were putting her out And then when she gave our sweet girl the sedative shot She screamed in pain like I've ever heard out of my girl and she was like Oh all small dogs are like that - it was awful and the last memory of our girl alive Then she gave her the euthanasia shot and was like Bye Awful awful awful Please do not let this woman put your sweet animal to sleep Was a total nightmare for us and almost 3 weeks later I still regret ever letting her step foot in our house And I'm not the only one that feels this way AWFUL HORRIBLE experience And when I called her on it she was defensive and blamed Covid on her behavior - then maybe she should think twice before taking the life of someone's beloved pet read more

Dr.Erica is as good as it gets for a veterinarian! Our 17 year old maine coon mix had been on the decline for quite some time and finally we had to make the tough and heartbreaking decision to euthanize him. After finally deciding you are ready for such a thing, it is important that you are able to have it done relatively soon so you don't dwell on it. After calling around every veterinary hospital in the area and leaving messages, only 2 called back. Dr.Erica was the only one willing to come and do it the same night! If it weren't for her, we would have had a miserable night knowing that he was suffering and second guessing ourselves. When she got there, she had the PERFECT "bedside manner" and knew just what to say and how to say it. She made us confident that we made the right decision. During the process, she explained everything in a way that we could understand what was going on but also in a very sensitive way. She gave us plenty of time to say our last goodbyes. We did not feel rushed at all. She was able to do the procedure in his favorite room in the house, on his favorite spot. That alone was remarkable. It made us so much more comfortable knowing his last memory would be in the comfort of his own home in his favorite spot. I was able to pet him and talk to him during the whole thing. He very peacefully drifted away. While it was heartbreaking, Dr.Erica made us feel so much better about it. She truly made a terrible situation into something that we could handle. THANK YOU DR. ERICA! I was truly surprised and delighted to find out the price was less than expected as well. If you have the chance, please give Dr.Erica a try. She is just wonderful. read more

Last year I started using Ark for the care of my two cats based on the recommendation of a coworker. It was amazingly convenient to have their checkups completed right at the house without having to shuttle them to a vet's office and wait around. Their mobile van is state-of-the-art and seems to have everything you'd expect in a vet's office (but cozy!). Today I had an urgent situation with my cat, he was not eating and I knew something was wrong. I called early in the morning and left a message and by 8am I had a call back and they happily rearranged their day's schedule to fit in a same-day appointment. They did an xray right there and determined my cat had some fluid in the lungs, patiently explained what that meant, gave us two prescriptions and provided several options for cardiology followup. I've been to vets offices where it feels chaotic and rushed... this is totally different. Both times for me it's been a veterinarian and an assistant and I've felt like I had their full attention. More importantly they seemed like really nice people who were knowledgeable and caring. I wish I had known about this option sooner. read more

I love Ark! Great docs and very compassionate. Pricing is very reasonable especially if you have more than one pet. -And you can't beat the convenience. read more

I had a good friend call me crying last night. She had to put her dog down. This senior dog had been part of a big dog family for years. A few years ago one of his brothers had to be put to sleep. Just recently another senior brother was losing his battle to cancer. Both of them were put to sleep in their home by very compassionate veterinarians. The vet that came to put this dog down was not compassionate, only stayed about 10 minutes, did not ask about the pet and how important it was to the family. This practice charged more than other mobile veterinarians do for the service it provided. They did not offer to cut a bit of hair, take paw prints, or anything to help during this sad time for the family. I would think twice before using them. There are great, comforting vets that will make this transition feel better. read more

My cat ended up having stomach cancer I wanted someone that could come to my house instead of bringing my beloved cat to the clinic and stress him out more! They are wonderful caring people and I recommend them to anyone! Thank you read more

We had heard great reviews from our neighbor that had used Arc home-care service for their dog. Just yesterday we had to put our beloved 12 year old lab ,Captain down and used their services. I can't say enough about the care and compassion from the vet tech(sorry forgot her name) and Dr. Jayme that came to our house. They provided us with time to say our goodbyes, to cry and grieve and to relate our stories of our dog with them. The process was one of peace, dignity and respect for our dog. They sedated him first and then the final injection, all while we were giving him much love, kisses and hugs during his final minutes. I can't say enough about having to go through such a terrible event of losing your pet but to be able to have this done in your own home, in his comfort zone and favorite place to be (the tile bathroom floor) is indescribable. I can't speak enough about their service. We had private cremation services which they obtained as well. While we are and will be grieving for sometime for our loyal companion, the end for him couldn't have been bettebeenhank you from the Brown family. read more

Ark is not my regular vet but they were there when I needed them. They were really friendly, compassionate, and treated my baby with love. Thank you, Ark for being there when we needed you most. read more