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    Candray Pet Care Center

    4.3 (6 reviews)
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    Services - Candray Pet Care Center

    Pet physical or wellness exam

    Pet vaccinations

    Pet boarding

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    Recommended Reviews - Candray Pet Care Center

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    7 years ago

    Dr Cobb did an emergency call for us and was absolutely wonderful. Fairly priced and got here in less than 30 minutes.

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    Darbster Doggy - The photo from Darbster Doggy staff that caught my eye and made me fall in love with our future family member!

    Darbster Doggy

    (19 reviews)

    I helped rescue Toby, cared for him for five months, and tried to bring him home again--only to be…read moreleft in the dark while he was adopted out. I hate to give any Rescue a 1-star review, but in the case of Darbster, it feels like they prioritize speed of placement over the well-being of a pet. I was directly involved in rescuing Toby after he was found abandoned and chained to a tree in Miami. For five months, I ensured he received medical treatment, and spent months caring for him day-to-day, getting to know his personality, behavior, and needs--and loving him. When Toby was initially placed with a family, I believed it would be his forever home. Although I was somewhat reluctant, I supported the placement due to work travel I could not cancel. There was an understanding that if it didn't work out, I would be contacted and given the opportunity to adopt him. Unfortunately, that did not happen. When I learned he had been transferred to Darbster, I reached out within about an hour of him being listed and spoke with a member of the team same day. During that conversation, I offered to cover nightly boarding costs so I could travel and pick him up, and was told they would follow up with next steps. After not hearing back, I followed up within 24 hours confirming I was prepared to make a 24-hour round-trip drive to bring him home. Within three hours of that follow-up, I received an automated email that Toby had been adopted. I did not receive any direct communication or update beforehand and it was not until that evening that I received a brief email confirming the adoption, without explanation. At no point did I receive a follow-up regarding boarding, next steps, or any indication that they'd be showing him to other potential adopters. I had always believed rescues prioritize placing dogs in the most appropriate long-term homes, especially when there is an existing, known relationship. In this case, it felt like speed of placement was prioritized over familiarity and previously formed bonds. The lack of communication and failure to follow through--especially after I had expressed immediate commitment and prior involvement in Toby's care--was incredibly difficult, and the adoption notification with no prior update was heartbreaking. To whoever has adopted Toby: I truly hope you are giving him the loving, stable home he deserves. He is an incredibly special dog. If this message reaches Toby's new owner, I truly hope he is a perfect fit. However, if for any reason it doesn't work out, please reach out to me--I miss him so much.

    We made the heartbreaking decision to return a puppy to this shelter after extensive effort,…read moretraining, and veterinary care. Unfortunately, the situation became unstable and unsafe for our existing pets. This decision was not made lightly or impulsively, but with significant grief, honesty, and concern for Medley's long-term wellbeing. ** It is also important to note that even at the time of adoption, Medley's behavior in our home was the complete opposite of how she was described and what we experienced. The calm, easygoing demeanor we were led to expect did not reflect the dog we brought home. The only time her behavior aligned with that initial description was while she was medicated following surgery; once the medication wore off, her true temperament emerged. Labeling her as "full of puppy energy", is an over simplification of her personality. My family has had many puppies and fostered several as well, she has far more energy than a normal puppy. She needs 24/7 surveillance at least in this stage of her life, and nowhere in her description does it even nod to anything like that. ** While the volunteers we interacted with were compassionate and kind, the office staff we dealt with during surrender were dismissive and lacking empathy during an already painful process. When we asked whether we could be notified once she was adopted--purely for peace of mind, as we love her deeply and want her placed safely--we were bluntly told to "check the website," which added unnecessary coldness to an emotional moment. What prompted this review was seeing Medley's adoption profile reposted using her original description, despite detailed, first-hand information being provided at surrender. I emailed them a 2 page document including all of the training styles used, her favorite stuff, her behaviors and needs, and it clearly was just ignored. We even called addressing the inaccuracy of her profile, and was told they'd talk to a manager and fix it... days later the profile says its current with no changes. We spent well over a thousand dollars between adoption fees, products, and veterinary care while essentially fostering her for only 2 months. (In which we spent hours every day training her, trying to tire her out, and keeping her engaged. In the beginning she was fine with our dog, then in the end we had to keep them separated at all times after she hurt my dog and cat) Then had to pay $150 to return her, which I know they'll say was in the contract, fine... but charging people and treating them like that, and then treating the dog they care about like a product is confusing. We made it VERY clear that she cannot be safely housed with cats or timid dogs, yet she is currently listed as "wonderful with dogs, cats, and children." This is not accurate. She has never been exposed to young children, has injured our timid older dog, and has a strong prey drive. Presenting her as universally suitable creates a serious risk of unsafe or failed placements. Medley is a good dog--funny, energetic, inquisitive, and outdoorsy--but she is also a higher-needs dog who requires the right environment to succeed.Portraying her as something she is not does a disservice to potential adopters and, more importantly, to Medley herself. We tried our absolute best to find her the correct home, hence why we brought her back to her original adoption location, and gave them all of the detailed information we did. Now reflecting, I wish we hadn't returned her here because we are so unsure about her future, and have no control over the situation. Beyond heartbroken over the way this matter was handled. Honest, transparent profiles matter. Especially for dogs with specific needs, accuracy can mean the difference between a stable forever home and repeated rehoming. I sincerely hope this shelter reflects on how surrendering families are treated and how dogs are represented going forward, because both deserve better. I will be including the documents I sent them, followed by their description.

    The Whisker Haven - All dressed up!

    The Whisker Haven

    (2 reviews)

    My husband and I have thought about boarding our cat, Agnes, but I was always afraid to because I…read morewas afraid that no one else would treat her the way we do. One day at our vet he asked if they boarded cats, they gave us a pamphlet that was just dropped off and said The Whisker Haven had just opened up. We immediately called and asked to see the place. Trina was so great and understood why I would be nervous. Her place is strictly for cats so it is a nice and relaxing place for them. She showed us around and we even met her two cats that were there. Trina put so much thought and care into her place and it can be seen with all the little details I would never have thought of. I was so happy that we booked four days with her for the July 4th holiday. She asked if it was OK if she texted us updates, and of course, we were happy to get them! While we were away we received pictures and updates. Our Agnes was doing great and looked so happy and comfortable. When we showed up to pick her up, she didn't want to leave! She was walking around and enjoying the large cat tree that is near her large window in the back. She was so happy and enjoyed her time there. Trina also brushed her, which we were able to tell because she felt so nice and well taken care of. Surprisingly, we put her on the floor and she walked back into her "cat condo", ate, and went to sleep in the bed! This is truly the best place you could bring your cat. Trina cares for animals and is a true cat lover. She has thought of everything possible to make your cat's time there enjoyable. She even will give your cat their medication for a small fee, this was great because our cat needs a pill twice a day. We have already booked future dates because we feel she will be booked up once the word gets out! We highly recommended bringing your cat here. It is like an affordable spa vacation for your cat. You will be so happy with The Whisker Haven, Trina is the best!

    I have never had to board a cat before but my little guy is younger and very social, so I didn't…read morewant to leave him alone for our trip and just have someone drop in to give him food and water. I am so excited to have found Trina and The Whisker Haven, and can't wait to bring Bolt back for future stays. She has put so much thought and detail into the design of her business and the rooms for each cat to stay in - huge windows, tons of climbing and places to sit, and toys abound. She sent pictures daily and even sent us home with a little gift bag of toys for our little guy. I was so appreciative of how well she cared for Bolt and he came home so happy. I will absolutely be using The Whisker Haven for any future stays and highly recommend them - Trina truly has a passion for what she does that I can't put into words :)

    Pet-Agree, Inc. - A sampling of the 10 page handout for Level One (aka Basic Dog) obedience course: foundation training, behavior modification, etc.

    Pet-Agree, Inc.

    (6 reviews)

    Have been a long time client of Pet-Agree, for training classes with several dogs (even a foster…read moredog) and boarding/day care. We don't go as often as we used to, but the staff still remembers us; they've had some long-term people there for as long as we've been going, 11 years. Owner/Trainer Karen Smith is just a lovely lady. She's extremely good at what she does, and has a good sense of humour (definitely a plus when working with dogs). Though she's all about positive reinforcement, that doesn't mean a dog doesn't learn there's a consequence to a bad/unwanted behavior. She makes the classes interesting and fun and she educates herself, and her staff, on new training methods and things to try with the dogs. That's fabulous for those of us who have taken multiple dogs through the various levels of classes over time. It would get boring if we weren't as enthused as our dogs; they'd pick up on that negativity. We've done private lessons with a couple dogs who needed more than they could get in a group scenario; one who hadn't been socialized as a puppy and was afraid of a dust bunny never mind people. It took a year working with Karen, but it was glorious to see that dog blossom. Not only did we do basic obedience, behavior modification, lots of desensitizing, but Karen educated me back then on what makes a good dog food, and how some ingredients were thought to affect behavior. And she introduced me to herbal remedies as well. It was a complete, successful, program. She is a wonderful trouble shooter when you're having a particular issue with your dog. If one thing doesn't work to resolve, she'll suggest something else. And Karen or her assistants, are always available by phone when you have questions between sessions. They would write summary notes of your lesson so you didn't have to try and remember it all. I hope they still do that because those are handy to keep on file to refer back to over time. You just have to be willing to do the homework and then the results speak for themselves when you have a dog that is a pleasure to live with and for people to meet in public. It's been invaluable with our Rottweilers - they've been breed ambassadors and shown people the true nature of the breed - oversized lap dogs! Our dogs love going to daycare and they don't even mind boarding for a few nights. The staff get to know the dogs and will assess to determine which other dogs might be good playmates. Of course it varies depending on the dogs that come in day to day, but they know the regulars and who might be compatible with whom. They get regular rest periods, and are monitored for stress. Some people criticize the set up of the multiple play yards and what they feel is not enough staff to supervise, or leaving collars on. I understand those criticisms, and know that accidents can happen quickly, but in the time we've been using Pet-Agree, never heard of it happening there. They're doing something right. The place is looking a little less glossy the last few years, and they don't have webcam abilities, as some trendier places do, but it's always clean and full of lots of friendly smiles - human and canine. :)

    Update: 6 years later I still love this groomer. Sadly, we moved out of state too far for them to…read moregroom our dog. After 2+ years I found another groomer but they still aren't as attentive to our requests as Pet-Agree.

    Candray Pet Care Center - vet - Updated August 2026

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