I have avoided writing this review for years because the experience is still painful to think…read moreabout, but I feel it's important to share. Years ago, my dog was diagnosed with a heart murmur by Dr. Corinne Lemay. As many pet owners know, a murmur can be an early warning sign of heart disease, and early referral to a cardiologist can make a meaningful difference. Unfortunately, Dr. Lemay never recommended a cardiology referral at that stage. Instead, we waited until my dog was already in heart failure before a referral was finally made; long after she could have been evaluated for early-intervention medications that might have helped delay the progression. Throughout the months that followed, I often felt dismissed when I asked questions or expressed concerns. Any time I asked something heart-related, I was met with, "I'm not a vet cardiologist, so I cannot answer your heart questions," delivered in a tone that made me reluctant to ask anything further. Because of that, during appointments I only brought up issues unrelated to her heart; not because I was in denial, but because I was trying to respect the boundaries she set. One appointment stands out clearly: I brought my dog in because I suspected an upper respiratory issue (she was later diagnosed with asthma). Dr. Lemay looked at me and said, "You know what I think? I think you're in denial that your dog is in heart failure." It was one of the most hurtful comments I have ever heard from a veterinarian. I was not in denial, I was living in constant panic, managing an exhaustive medication regimen (Flovent inhaler, Hydrocodone, Prednisone, nausea meds, Torsemide, Sildenafil, Spironolactone, Benazepril, Vetmedin, vitamins, and more), monitoring her symptoms 24/7, and doing everything in my power to keep her comfortable. I rarely slept. I never left her alone. I even risked my job once by bringing her to work because I refused to let her struggle without me. The suggestion that I was somehow ignoring her condition was not only inaccurate, it was cruel. That comment, combined with the lack of early referral and the overall dismissiveness, was the moment I knew I could no longer bring my dog back to Manchester Animal Hospital. I needed compassionate, proactive care, and unfortunately, I did not receive that here. I wish I could write a different review. I wish this experience had been supportive, collaborative, and respectful. But it wasn't, and sharing this is the only way I can help other pet owners advocate for their companions.

I absolutely love Manchester Animal Hospital. My cat's vet is Dr. Clifford. She has been the most…read morethorough vet I've ever met. She'll answer all your questions and has great recommendations. She's also incredibly compassionate and kind. Anne, the veterinary technician, is also amazing.  My cat has gone for a general wellness visit for her vaccinations, a dental cleaning, and they were also able to her in last minute when she unfortunately became very ill from staying at a local boarding facility.  Given the pandemic, there was a waiting list to get in. It was well worth the wait. So happy to have found them. I highly recommend them for your beloved pets!

Dr. Kari is compassionate and provided comfort to my wife and I that we were making the right…read moredecision with our 14.5yr old Labrador. She clearly cares about animals and provided us with a few moments of private time with our (dog) daughter. I was hesitant to use a non-traditional service like this, but we are so glad that we did. It was peaceful and pain-free.

Thank you Dr. Caroline at Lap of Love for your compassion and professionalism helping our almost 15…read moreyear old Kentucky southern belle dog Rosie cross the Rainbow Bridge on her favorite ottoman while my daughter and I gently stroked her fur, whispered "You are such a good girl" and snuggled our faces and body near her. Rosie was our first female dog and second family dog. Our first dog Napa was put to sleep and crossed the Rainbow Bridge at the Veterinary office on Christmas Eve. He collapsed at home that morning. I brought him to the vet to find he was ridden with cancer. We were told the chances of him surviving the needed blood transfusion were low due to his quality of life including his age and cancer diagnosis. I called my husband who arrived with our three young daughters, all of them crying hysterically as they entered the veterinarian office to say goodbye to the dog that was with them all when they were born and brought them unconditional love, loyalty, laughter and joy for 11 years. On Thanksgiving morning Rosie's distress was evident making it so difficult for us to enjoy the holiday worrying about her. The following morning, she was much worse, so I brought her to the vet. The radiographs showed her lungs were filled with cancer and fluid. Rosie was suffering and it was time to relieve her pain. The vet knew we had little time left with Rosie. We were given the option to bring her home to say our goodbyes or have her put to sleep at the moment. I brought her home to spend the weekend with her (Friday-Sunday) and made an appointment with Lap of Love to come to our house on Sunday. I had several home euthananasia referrals from the veterinarian, yet there was little availability during Thanksgiving weekend. Lap of Love, Merrimack Valley, NH was highly recommended and had available vets and appointments available each day. She was home with us Friday afternoon. I made an appointment for Sunday to enjoy our last weekend spoiling and loving her. Yet, unfortunately, Rosie's respiratory rate was triple and her struggle was unbearable. Desperate, I called back that afternoon (Friday, same day as vet appointment) and asked Lap of Love if they had appointments the following morning. Yes, they had availability in the morning and afternoon. Out of compassion, we chose the morning, unable to watch her suffer any longer. Dr. Caroline, Lap of Love, veterinarian was full of compassion and professionalism with our beloved Rosie and our family. She explained what would happen and referred to the euthanasia medicine as "angel juice" which was compassionate and comforting for our aching hearts. The quality of care began from the moment we called Lap of Love and talked to the phone administrative assistants. I called several times and each person was full of compassion as I struggled to speak, while I was crying. Prior to Dr. Caroline's arrival, moments after making the appointment, Lap of Love emailed us grieving resources including a pet grieving support group, and literature explaining how Rosie and our other dogs will experience her loss. They also told me I could call them if I needed to talk to someone who could help us with the anxiety, sadness, and devastating feelings associated with losing our beautiful Rosie, who was part of our family. Rosie was given a sedating medicine and Dr. Caroline told us to take as much time as we needed before she would receive the "angel juice". When we were ready, she gently gave her the juice, and we comforted Rosie as she quietly crossed the Rainbow Bridge. Dr. Caroline then went to her car to give us time to grieve. When we were ready she told us to let her know. We helped bring in the stretcher, and gently slid Rosie onto it. Dr. Caroline placed a beautiful blanket on Rosie and gently strapped her to the stretcher. We helped put her in Dr.Caroline's car. The stretcher had wheels ensuring it was a gentle and loving experience. I am grateful that we were able to have Rosie cross the Rainbow Bridge in the comfort of her home surrounded by her loving human and dog family. She was such a happy, energetic, silly, devoted, loyal and gentle soul who brought so much love and joy to our life. Rosie is now an angel with our dog Napa and all of the beloved pets that we have loved throughout our lives. I thought it would be difficult watching her pass at home, yet the experience of at home euthanasia provided Rosie peace and comfort unlike going to the veterinarian office which is often stressful for dogs. It's only been a few weeks, and I miss her terribly. Yet, it brings me comfort knowing we gave Rosie the best option for a peaceful passing in the comfort of her dog family and humans at home. Lastly, my memory of the experience is peaceful and not traumatic knowing it was compassionate for all of us saying goodbye to our "Queen" in the comfort of home.

After nearly 30 years of taking our dogs to Allenstown Animal Hospital we've finally had enough bad…read moreexperienced to fire the practice and find a new veterinarian provider. Since the practice was sold the quality of service has continually decreased and the level of apathy by the staff has consistently increased. Even after decades as customers - when we transferred all our dog's records to our new vet - they literally told us they didn't care to know why !!! Our new vet experience has been must better, nicer and less expensive !

I called the Hospital about my 5 pound chihuahua getting stung by a yellow jacket and the person…read morewho answered the phone showed compassion by immediately checking with the vet and instructing me how to handle it. They followed up with a phone call the next day. I have been going to Allenstown Animal Hospital for over 10 years and they are the best, from the receptionist to the Vet Tech and the Veterinarian.

Will return Will recommend based on this visit…read moreI used the emergency veterinarian service once before, and I felt my needs were addressed, and proper medication was given for my cat who was feeling ill at the time and it seemed to solve the issue. They were also very caring and concerned about my needs as well as my cats needs. I then needed to use this regular vet service because I was thinking my cat had allergy problems while the day before my visit was scheduled. Something had happened to his back end where he was limping. They still took him in under the appointment that I had booked for his allergies. I had a first thing in the morning appointment and they were very busy even at that point I waited about a half hour after my appointment before the vet tech came in. She did some ear swabs to check for an allergy or to check for an infection and then I waited an additional 20 minutes before the results could come back andthe vet to come in the room both Treated me with care and compassion as well as they did my cat they gave me some medication's, They talked me through the treatment plan what they thought it might be. They told me that my cat did have a heart murmur which was new to me and they recommended an echocardiogram which cost around $500.Dollars. I'm willing to go ahead and do that. To provide the proper care that my cat will need moving forward with his life he is only four years old. I did ask about an x-ray for his back area due to the limping. The doctor said I could if I wanted to pay the $250 but she felt that it wasn't necessary. Let's work with the medication's first and then we'll go ahead and do the x-ray if need be and I was OK with that. She said if the injury was very severe, he wouldn't have intermediate limping he would be lame and not moving and intolerable to discomfort. So, with all this being said, I did need to make some phone calls to the vet once I started the medication and to talk over some things that I had questions about after the visit and all of my phone calls were returned and they were all met with my satisfaction and my cats. He's doing much better. We just have to run the course of the medication. I hope that anybody else who uses this veterinarian service has the same encounter me, and my handsome fella have had

I am beyond grateful for my experience with Bedford Pet Urgent Care and especially for Dr. Jan…read morePenraat! My sweet ringneck dove, Peppermint, was injured and starting to show signs of an infection, and I was absolutely terrified. Birds are so delicate and incredibly good at hiding illness until it's too late, so I immediately started calling around trying to find a vet who would even see a bird. Most clinics don't, but thankfully, Bedford Pet Urgent Care told me they could see her the very same day. From the moment we arrived, I felt so reassured. The receptionist was incredibly kind. When I needed to step away to use the restroom while waiting to see the vet, she offered to have Peppermint stay with her at the front desk and interacted with her so sweetly. That level of compassion meant so much to me. The vet we saw, Dr. Penraat, was absolutely wonderful. He handled Peppermint with such gentleness and care that she immediately trusted him (so much so that she happily perched on his head after the exam to show her affection). Watching how calm and comfortable she was with him truly spoke volumes. Dr. Penraat quickly identified the issue and prescribed effective medication, which worked amazingly well. Peppermint was noticeably better in less than a week. I was beyond relieved and so grateful for the excellent care she received. To my fellow bird owners in New Hampshire: I highly recommend them. This was hands down the best veterinary experience I've ever had. Finding a vet who is knowledgeable, comforting, and genuinely caring with birds is so rare, and Dr. Penraat is truly exceptional. He is friendly, thorough, and makes both pets and owners feel completely at ease. Thank you so much for taking such wonderful care of my sweet bird. This experience truly meant the world to me and was definitely a standout one!

HIGHLY RECOMMEND! On President's Day at 11:30PM, we had to bring our 10-year-old Australian…read moreShepherd, Brody, to the Veterinary Emergency Center of Manchester for urgent care, and despite the unexpected and heartbreaking news we received, the experience could not have been more compassionate or professional. It was determined that the issues Brody was experiencing was due to cancer in his lungs and he likely only had 1-2 days left. From the time I called to find out how to proceed, to the moment we walked in, the entire staff treated my wife and I -- and Brody -- with extraordinary kindness, empathy, and respect. They took the time to thoroughly explain everything, answer our questions, and make sure we felt supported during an incredibly difficult moment. The doctor we met with, Dr. White, was very knowledgeable and professional every step of the way. The facility itself was clean and well-maintained, which added to our sense of comfort and trust. While we wish the outcome had been different, we are deeply grateful for the care and compassion shown to our family. I would HIGHLY recommend this facility to anyone in need of urgent veterinary care.

They were very helpful and supportive I took my time with my loyal beautiful Bettsie..They put her…read moreon a cart as Bettsie couldn't walk without being in pain ..

I have a dog with allergies. I liked the fact that the Vet went over my options for allergy…read moremedications, possible allergy testing and changing to a novel protein diet. The front staff is always so polite, and friendly and my dog is actually excited to go into the clinic. They are great about getting me in on short notice when my dog is having an issue. They are privately owned, so prices are reasonable and they don't force yearly blood work testing on you. Highly recommend!

I've had a great experience with Hooksett Vet Clinic! Dr. MacNeill is very knowledgeable and always…read moretakes the time to explain treatment options clearly. The office is clean, welcoming, and the staff are friendly and professional. The prices are very reasonable, and I always feel confident that my dog is receiving excellent care. Highly recommend!

Stop taking advanced payment they wanted me to pay $85 before they even saw the animalread more

Looks like this outfit has not improved at all since we brought our pup in for treatment for a…read moresimple fractured leg over 20 years ago. She was returned to us in a box stone cold dead along with the bill for the services that killed her. She was given too much anesthesia during the procedure and that killed her. We were given no apologies. Just a bill. One star is too many to give. You take it from there.

If you need dog walking, pet sitting, pet cuddling or even have a 'special needs pet' that can't be…read moreleft alone- look no further. Shortly after contacting Peesh's Pets, I had a meeting set up. I immediately felt comfortable and excited for her to come back and spend time with my dog. My dog, clearly agreed that she was wonderful and began greeting her that way every time. Susan is warm, friendly and personable yet completely professional- which is very important to me and I feel, rare in this business. I admitted it right off.. although I have a lovely dog, her separation anxiety makes her high maintenance. MANY dog walkers or sitters have turned me down, immediately, when I explained my situation. Not only was Susan willing to come meet my goofy great dane, she has fallen in love with her. I can no longer call her my dog sitter; instead she has become a trusted friend and to my dane, is known as "Auntie". I can't say this enough- You will not find anyone more trust worthy, genuine, caring, patient and hard working to help you with your pet.

LOOK NO FURTHER FOR YOUR PET CARE!!!! I know that's a bold statement but please read my story. When…read moreit comes to pet care I take it almost more seriously than my own well being. That being said.... I met Susan with Peesh's pets only a few weeks ago. I needed a change in pet care as I wanted someone that this was their only job, not someone doing this as a part time gig... Well I found it! Susan is the owner/operator and is extremely dedicated to her business and LOVES animals. So my story, I was out of town for literally a 12 day work meeting. I received multiple daily updates and one of the updates from Susan came in saying that my dog was showing a bump on his back hip area. We decided she would watch it but I would make a vet appt for my day of return. The day of me arriving home I received a message that she was going to take my dog to the ER and I agreed, the bump had doubled in size. Long story short my flight was delayed multiple times and I did not get here in time for while my dog was at the ER, she got him home about 1:30 in the morning and STAYED with him until I got in at 6:00am!!! She would not leave him alone after what he had been through. Preliminary diagnosis is cancer, and Susan is the one that had to tell me the news. I can't imagine how that was for her as I broke down. She would not accept any further compensation for what she did for me. This goes beyond being a "pet sitter". She is a part of our lives, she has a care and love for what she does that goes beyond anything I could of imagined. I would tell you that you will not find anyone that will care for your animals as she would.... hope you take this into serious consideration when making your decision..... J.T. Goffstown NH

Been taken over by one of those big conglomerate that buys up veterinarians…read more I am convinced beyond a reasonable doubt that their lack of hygiene caused my cats to contract feline herpes. They said it wasn't possible, but they never sneezed or had any runny eyes before the visit to them. Four days after I took my male cat he had a terrible attack of this feline herpes which he never had in his 2 1/2 years of life. Four days after that my female started having the same symptoms, and she had not gone on that visit to the vet - must've contracted it from the male. They tried to tell me they always had had it. I disagreed. And then they lied on the records, so when I went to a new vet with their records, I found they had missreported a vital fact. They said that I told them early on that they had feline herpes which I absolutely did not do! I was shocked by that. Well of course I can't prove it, but all the evidence added up to the fact that they contracted it at the vet. That was bad enough, but then changing the records to say that I had told them about it was beyond unforgivable and we took our all our animals away from their practice.

Been going here since Dr Dube owned and ran it. The following owners expanded it and hired many…read moreyoung vets with little experience. A few are/were good. They recently sold the clinic to one of the many business groups snatching up vet clinics and the service has degraded. Tough finding decent, friendly, knowledgeable and affordable vets these days. Between the tic problem increasing each year and the trouble finding a good vet, we are rethinking having more animals in the future.