I've had nothing but great experiences with these guys! Had an issue where my furnace stopped…read moreworking, and it was on Christmas break! They responded within the hour. Great people working there, too!

Awesome company and even better people! Frank and the team have always been so attentive and…read morehelpful whenever we need it. They always make time for us and are super quick too!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

Highly recommend Hutchinson Mechanical Inc.! Larry, the owner, is wonderful to work with, and the…read morecrew he sent out--Jacob and Matt, if memory serves--did a fantastic job installing my new AC unit. During the installation, they discovered my furnace control board was partially fried. Since the crew was already on site, Larry was kind enough to charge me for just the replacement part with no extra labor fees. I had no problem paying for that at all. Excellent service and complete honesty.

25 years of satisfaction! Every mechanic is a rock star. They find the problem explain the problem…read morefix the problem and guarantee the fix!

After a slight drawback with having to get our septic tank cleaned out again before they continued…read morethe pipe replacement in the basement & outback in the septic tank area. They got at the house at a reasonable time & finished what they had started & all in one day. They were here for about 5 1/2 hours give or take. Excellent work, professional & friendly.

Ignitor switch was replaced in 30 minutes. Fine. Aprilaire 500 humidifier took 4 visits and they…read moreleft with it working in manual mode instead of automatic mode! 1) First Visit - Technician insisted there is no such thing as an automatic humidifier even though the box says automatic. He insisted he could not get the outdoor sensor outside without breaking down walls. He finally INCORRECTLY ran it through the exhaust pipe and attached it to the exhaust pipe. He connected the wrong voltage line to the control panel and broke it. He lied and said he connected the humidifier to the hot water line when I asked him. He left the attic a mess with the humidifier not working. I emailed Aprilaire because the manual said you could run the outdoor sensor through the fresh air pipe that was right next to the exhaust pipe and the sensor should be mounted at least 3' away from the exhaust pipe. Aprilaire said the contractor had to come back and fix that. 2) Second Visit - Ari, their best wiring guy, came to fix the problem. He rewired the control panel to its proper place and did all the wiring. I asked him to double check that the humidifier was connected to the hot water line. I saw him check and he said it was. IT WAS NOT! Ari said I had to get a new control panel because it didn't work and maybe it's because the first guy connected it to the wrong voltage. I insisted that Ari redo the sensor connection per the manufacturer's manual and email they sent me. He refused to mount it outside but mounted it inside the fresh air intake, I was told. I emailed the manufacturer and they replied that the licensed contractor was responsible for getting a replacement unit. I sent that email to Deena. I called and she said Ari said I had to get it. I told her to please read the email I sent. 3) Third Visit - Nick brings the new control panel. He follows the wiring but can't make it work. I email Eller Services complaining about how the technicians are not following the manufacturers instructions and just installing it the way they know how which isn't correct. I don't hear back, so I call and speak to the operations manager, Jennifer. She was rude and didn't want to hear anything I had to say. She said they already lost money on the job. I said, if they didn't have to come 4 times to my house, they wouldn't have lost money. I said they need to install it per the manufacturer's manual, and she said they would install it based on their knowledge. I said no. She refused to request the next technician to install it properly. 4) Fourth Visit - Ari comes back and says he'll fix it real quick. An hour later... he's got it to work in MANUAL MODE but it's an AUTOMATIC humidifier!!! My husband and I both read the instructions. Buy the correct parts. Connect the humidifier to the hot water line that is right next to the cold line. We mount and connect the outside sensor the control panel and reset the control panel. Tah-dah! It work on AUTOMATIC MODE! I included pictures of the control panel after they left and after we fixed the installation. I also included our house humidifier sensors a week after they left and the day after we fixed the installation so you can see how much better it worked with the same outdoor temperature range on the two days. It went from 11% humidity in our bedroom, 20% in our living room and 29% in the basement to 24%, 24% and 27%.

We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

My entire experience was wonderful. Our salesman was super nice and knowledgeable. Explained…read moreeverything to me including the Generac generator and financing. When the Jason, Alex, Brett and Brandon showed up they were on time and explained everything. They went right to work and did an amazing job. They cleaned up and left no garbage . They went through the entire generator with me then helped me get the app for my new Generac going. Great experience!! HIGHLY RECOMMEND Metro Electric!!!

Did not clearly state there was a fee to quote a job. I made it clear i would not have the job done…read morethe day they quoted due to it being a Saturday-plus cant pull permit on a Saturday- When he presented the quote- along with feeling the push a yearly membership for lower pricing- the quote was double what i thought it would be. I made it clear there was never a disclosure of the $89.00 to just come out to quote- i would have went with other companies- he insisted the office and answering staff are trained. Said he would check the recorded call and then came back to say- oh, only the calls that the answering service answer are recorded- I was provided other quotes with No service fee- and all licensed and insured-work was provided at half this (service call quote) I have email response to back this- i dont appreciate being called a liar.

Great experience with Detroit Metro Mechanical…read more We brought them in after our gas bill spiked nearly 10x and one tenant had consistently high heat while other units were fine. They quickly identified the issue as failed zone valve heads causing one zone to call for heat nonstop. The repair required temporarily removing the water heater to access the valves, replacing two zone valve heads, and restoring the system. Everything was handled efficiently and professionally. Since then, temperatures are balanced and gas usage is back to normal. Highly recommend for anyone dealing with boiler or zoning issues.

I was truly impressed with the technicians (Hunter and Dajon) they came and serviced our boiler…read more Their knowledge and experience along with their customer service was truly impressive in today's society. The cost was more than reasonable- especially when I received calls from other companies with a $20 plus difference per hour. I finally found a lifelong company to service our HVAC needs. It feels so good not being taken advantage of, especially being a woman. Trust me I don't give great reviews and recommendations easily...you want to call them FIRST!

Yelp Review…read more Briarwood Heating and Cooling did a phenomenal job! We were especially impressed that they are a truly family-owned and operated company, and that personal touch really came through in the exceptional service we received. After getting a second opinion, we decided to have them install a new AC system, and we couldn't be happier with our decision. Luke was wonderful to work with--professional, knowledgeable, and incredibly helpful throughout the process. On installation day, the team was efficient, courteous, and did an excellent job. We truly appreciate the experience we had with the entire Briarwood team and wouldn't hesitate to recommend them to anyone in need of heating or cooling services. We will absolutely use them again in the future!

Just had a great experience with Briarwood Heating and Cooling. I had a High Eff. Boiler that was…read morestarting to show its age. After doing some research I decided I wanted to use an Lochinvar Boiler as its replacement. Briarwood is a certified Lochinvar installer and after reviewing my goals with them, we had the same vision to improve my layout of the boiler room. Install was just completed, and it looks and works amazing! Very happy with the Business and the staff I have worked with. Will be using again as pricing was fair and quality was excellent. Thank you! Mike B.