I've had nothing but great experiences with these guys! Had an issue where my furnace stopped…read moreworking, and it was on Christmas break! They responded within the hour. Great people working there, too!

Awesome company and even better people! Frank and the team have always been so attentive and…read morehelpful whenever we need it. They always make time for us and are super quick too!

After a slight drawback with having to get our septic tank cleaned out again before they continued…read morethe pipe replacement in the basement & outback in the septic tank area. They got at the house at a reasonable time & finished what they had started & all in one day. They were here for about 5 1/2 hours give or take. Excellent work, professional & friendly.

Ignitor switch was replaced in 30 minutes. Fine. Aprilaire 500 humidifier took 4 visits and they…read moreleft with it working in manual mode instead of automatic mode! 1) First Visit - Technician insisted there is no such thing as an automatic humidifier even though the box says automatic. He insisted he could not get the outdoor sensor outside without breaking down walls. He finally INCORRECTLY ran it through the exhaust pipe and attached it to the exhaust pipe. He connected the wrong voltage line to the control panel and broke it. He lied and said he connected the humidifier to the hot water line when I asked him. He left the attic a mess with the humidifier not working. I emailed Aprilaire because the manual said you could run the outdoor sensor through the fresh air pipe that was right next to the exhaust pipe and the sensor should be mounted at least 3' away from the exhaust pipe. Aprilaire said the contractor had to come back and fix that. 2) Second Visit - Ari, their best wiring guy, came to fix the problem. He rewired the control panel to its proper place and did all the wiring. I asked him to double check that the humidifier was connected to the hot water line. I saw him check and he said it was. IT WAS NOT! Ari said I had to get a new control panel because it didn't work and maybe it's because the first guy connected it to the wrong voltage. I insisted that Ari redo the sensor connection per the manufacturer's manual and email they sent me. He refused to mount it outside but mounted it inside the fresh air intake, I was told. I emailed the manufacturer and they replied that the licensed contractor was responsible for getting a replacement unit. I sent that email to Deena. I called and she said Ari said I had to get it. I told her to please read the email I sent. 3) Third Visit - Nick brings the new control panel. He follows the wiring but can't make it work. I email Eller Services complaining about how the technicians are not following the manufacturers instructions and just installing it the way they know how which isn't correct. I don't hear back, so I call and speak to the operations manager, Jennifer. She was rude and didn't want to hear anything I had to say. She said they already lost money on the job. I said, if they didn't have to come 4 times to my house, they wouldn't have lost money. I said they need to install it per the manufacturer's manual, and she said they would install it based on their knowledge. I said no. She refused to request the next technician to install it properly. 4) Fourth Visit - Ari comes back and says he'll fix it real quick. An hour later... he's got it to work in MANUAL MODE but it's an AUTOMATIC humidifier!!! My husband and I both read the instructions. Buy the correct parts. Connect the humidifier to the hot water line that is right next to the cold line. We mount and connect the outside sensor the control panel and reset the control panel. Tah-dah! It work on AUTOMATIC MODE! I included pictures of the control panel after they left and after we fixed the installation. I also included our house humidifier sensors a week after they left and the day after we fixed the installation so you can see how much better it worked with the same outdoor temperature range on the two days. It went from 11% humidity in our bedroom, 20% in our living room and 29% in the basement to 24%, 24% and 27%.

We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

Pat is fantastic! I was having issues with my older whirlpool washing machine. I called Pat today…read moreat 12:30 he was at my house by 2pm. Had the washer apart and fixed in 20 minutes. Unreal! I recommend Pat for any appliance repair Thanks again!!

Quick response and diagnosis. Fair price. Great service! Appreciate the explanation of the problem…read moreso I could make an informed decision.

Have you ever attempted an innocent DIY project and everything just goes awry? Like, your project…read morewasn't really even plumbing-related but just close enough in proximity that problems started happening? Welcome to my Thursday night. I exacerbated a tiny drip in my master bathroom toilet into a small stream, flooding the bathroom, and sending water through the ceiling (inadvertently setting off smoke detectors!). Thankfully, I was able to contain the flood and shut the water off, but I knew I was out of my element. Having mitigated the emergency, I quickly scheduled my appointment with Putman & Sons for the following Monday. To my surprise, Jeff arrived a half-hour early after I received both a text and call from the main office, and a call from Jeff himself. This was easily the most communicative a contractor has ever been with me. Jeff was polite and professional, quickly laying out his strategy for solving the problem while I hammered him with every plumbing question on my mind (not just toilet-related). In about an hour, he had fixed the original leak, resealed the toilet, and satisfied my plumbing curiosities. In total, the cost was ~$200, which was perfectly reasonable, in my opinion, especially considering I think the whole ordeal took closer to an hour and 15 minutes. Thanks for a great experience!

Called on or about August 25, 2026. Scheduled service for a blackflow testing at my Southfield home…read morefor September 1, 2026. I was told they could not give me an exact time, but someone would be there. At 2:45 pm I called and spoke with the receptionist who said she would check and then told me I was next on the list. By 8:40 pm no one had showed up or called. I received no update and since that day, no one has responded to my attempt to contact the company. DO NOT USE THIS INCONSIDERATE UNRELIABLE COMPANY

Told me I had clay pipes and roots breaking in that was causing back ups for several years. I later…read morefound out that I had pvc pipes and no root issues. When an honest plumber came out they told me the issue was that tissues were being flushed down the toilet and were causing the backups. Since we stopped flushing tissues there's been no issue now for 5+ years

Installed washer/dryer hookup and dryer vent in main floor laundry room…read more Joe explained everything the job required, arrived at scheduled time and completed the work as expected and I'm pleased with the whole process. Very nice guy and I would recommend Aaron Swift Plumbing .

I had Shelby Mechanical come out for a plugged and leak under a bathroom sink. Conner told me they…read moretried every which way to unplug the sink and it was solid like cement under the house and the pipe was filled with rust because of old pipes. I received and estimate from Shelby Mechanical of 1,100.00 to go under the house and replace these pipes. I had G&C Sewer and Plumbing come out, for a 2nd opinion, and did not tell them anything of what Shelby Mechanical told me. After 5 minutes he came out and said "the drain is clear". I said "that's it"? He said "yes, usually sink plugs are fast to correct. He charged me 125.00 and it's been 4 days now everything appears to be just fine and running like normal.

Please do not trust this company and allow them to come in for your plumbing needs! The plumbers…read morecome and say something about your issue ans then their supervisor comes and says something else! They really do not know their jobs and they do not really realize what they are doing. They did damage to my under sink cabinet by cutting a big hole to ultimately find out if the piping attached to the wall is at least 2 inches wide according to the Code ! Ultimately they figured out it being 2 inches wide and another week, their so called supervisor came stating that it must be 3" and who says that code asks for 2 " !!! Omg! After all these , the damage to cabinet and wasting of my time & energy, they don't have consistency and everyone said to me something different I think that they are soo unable to perform a simple plumbing job like connecting a drainage hose to the wall not to mention doing major plumbing tasks! Just stay away from this company please!

They have done work for me a couple of times and the work was great and affordable, but I never…read moreposted a review. Today I ran out of gas and one of the employees stoped in the work van helped me get my car off the road fairly quickly and I was completely thankful. When people care enough to help they care enough to make sure your service is done honestly. Highly recommend.

I had Scott out for one issue and he fixed it with excellent work ethic and personality. A few…read moredays later I noticed a totally different issue and Kevin came out and took care the issues. He is amazing!!! There was a lot of time spent on these problems but now I have awesome water pressure and amazing hot water! Hasn't been this good in many years!!!! Both Scott and Kevin showed me the corded pipes and all of the items them had to replace. The price was exceptionally reasonable.