Excellent service and very personable, my poodle has never been happier or I with a groomer…read moreI highly recommend Pooch Pointe

they are horrible !!!! didnt and couldnt cut my dog correctly complained the entire time about…read moreeverything! i have a small dog at that! the work doesnt show for these people at all! -0/1000000 dont recommend!!! they are rude !!! very disrespectful!!!! do not i repeat do not take your dogs there! they are all about money and not the actual care for your dogs!!!!

Sunny is a "fantastic" groomer!!…read more Puts my lil rescue Maltese at ease. This is sooo important to a pet owner and their baby. Sunny has been Gracie's groomer, since adoption and has worked with her coat for several months. It looks great. Thank you so much for Dat Pooch business model and providing this service to our community.

I was extremely disappointed with my experience and would not use this mobile grooming service…read moreagain. They knew in advance that my dog is a French Bulldog, a breed that is extremely sensitive to heat. The groomer arrived approximately two hours late on a day when it was around 110°F outside. When the van arrived, all of the windows were open, the inside was hot, smelled bad, and was visibly full of dog hair. It did not feel clean or prepared for a grooming appointment. I specifically asked whether the van was air conditioned because I was immediately concerned about putting my Frenchie inside such a hot vehicle. I was told that the generator had only just been started and that it "should be okay." That did not reassure me at all. I was originally quoted $118, which I already felt was very expensive considering my dog does not require a haircut. He simply needed a bath, nail trim, and his glands expressed. I agreed to the price because I assumed I was paying a premium for a convenient, professional mobile service. Once he was inside the van, I was told the appointment could take an hour to an hour and a half, which also seemed excessive for a short-haired French Bulldog. Because of the heat, I was very concerned about him. I texted the groomer asking how he was doing and received no response. I texted again and still received no response. I even went outside and knocked on the van because I was becoming genuinely worried that he could be in distress. No one answered the door. About 45 minutes later, he was brought back inside. I was told he did not like the dryer, so he was not dried, which I was completely fine with. However, the final price was $129 instead of the $118 I had been quoted. The payment screen then only presented tip options of approximately $17, $25, or $35. I ended up tipping $17 even though I did not feel the service warranted a tip. In total, I paid close to $150 for what was essentially a bath, nail trim, and gland expression, while also dealing with a two-hour delay, a hot and dirty van, poor communication, concern for my dog's safety, and a final charge higher than the amount I was quoted. For the price being charged, I expected a clean, climate-controlled van, punctuality, clear communication, transparent pricing, and appropriate precautions for a brachycephalic breed in extreme heat. Unfortunately, that was not my experience. I would not recommend this service, particularly to anyone with a French Bulldog or another heat-sensitive breed.

I'm really impressed with the Doggie Spa! We're fairly new to the Maumelle area and this is our…read moresecond time to have our dogs, fully groomed. Both of our dogs look amazing. Everyone is super nice and friendly and helpful. Appointments are easy to get.

Derrick is awesome! The entire staff is beyond superior. I lost my little yorkie Honey 2 months…read moreago and it was hard. They took extremely great care of my new yorkie Zoey. She looks wonderful.​

The best groomer in Little Rock by far. Moved to the area 5 1/2 years ago and found pretty paws…read moreabout three years to living in Arkansas. Wish I found them sooner. Such an amazing groomer. Does a great job with grooming and also take such good care of all of the dogs. They take the time to learn your dogs behavior and personality, and really care for them. I just moved out of Little Rock and I'm sad that I will not be able to take my baby there anymore.

From the owner: So welcome to our dream made reality! Our mission is simple, give the best care, best love, best…read moreeverything to our furry companions! When they feel great, we feel great!

Miss JaylaShe gets five stars is doing all my dogs today right here in my own front yard and is…read moredoing a wonderful job

Jayla does a good job in grooming and we like the convenience of having her come to our home, but…read moreover the last two appointments she has not shown up. I understand life happens, but there is no communication if she is not going to be able to keep the appointment. I am very disappointed in her lack of respect for her customers.

Its disappointing I had to give this place 1 star. Kinda like getting a participation trophy. Zero…read morestars is much more appropriate. Today was the last time I shop here. Chewys is much better. They know customer service and know how to keep items in stock. They don't give whiny excuses either, like the company who brings us the dog food went out of business. Seriously? Such a lame excuse. At least come up with a better lie. I'm not calling to have this issue resolved since I am never shopping at Petsense again. The store on Crystal Hill is even worse. All the information is here. I am sure the same lazy copy/ paste response will still be the response. Probably from the same lazy guy laying on the counter this morning. Anyway, I had checked the website to see if they had the dog food I needed IN STOCK before I drove here. The website showed 10 cans of Zignature Turkey can food and 2 bags of dry. I drove from North Little Rock in the pouring rain. I show up, there is a gentlemen laying over the counter playing on his phone. I guess he thought he was at home in bed. I go check and there is no zignature dog food (can or dry) I needed. I say something to the lazy guy at the counter and all I hear are excuses. His excuses are not my problem. His incompetence is no longer my issue either because shopping here is never going to happen again. Trust me. Chewys is way better with customer service and price. How about instead of sprawling across the counter, like you are at home, you make yourself useful and update the website. BTW, He offered ZERO resolution. Just a bunch of worthless excuses and whining. This is not the first or second time this has happened, but its definitely the last. I ordered my food from Chewys today. They never give tired excuses, only great service. Chewys is much more reliable and I don't have to drive anywhere. Petsense should be named Petsenseless... MAYBE Petworthless. This is the jacksonville AR store BTW. ​

Let me start by saying I absolutely love the store and the employees. However, I took my dog to get…read moregroomed by Jonathan and it was a disaster. I booked my chow chow/Shepard mix who had beautiful long hair for a haircut. I went to pick him up and he was shaved, and not well. At first I thought he was matted and they had to shave him, but that was not the case. There was another groomer in there who understood exactly why I was upset. Jonathan acted as if it was my fault, and at first I thought it was. He told me I booked a haircut and that meant I wanted my dog shaved. But obviously that is not true. A haircut does not mean I want my dog shaved. He also didn't touch his sanitary area and left dead hair on his bottom. I would NOT recommend Jonathan for any dog grooming. Before and after pictures for reference

I am extremely disappointed with my experience at Doggie Do's yesterday. I dropped my 6 lb toy…read morepoodle off for grooming at 8:30 a.m. and did not receive notification throughout the day or at all, so I decided to call and was notified she wouldn't be ready until after 6:30 p.m. As a nurse who had worked a long, exhausting shift, I was looking forward to picking up my dog and finally heading home. I also specifically requested that she be ready by 6:00 PM, and unfortunately that request was not honored. Considering I had to drive 40 minutes to Little Rock for pickup, the lack of communication and consideration for my time is very frustrating. Upon arrival I felt the staff was dismissive and unprofessional in their response to my concerns. I was also informed that their tap-to-pay system was no longer working, which created additional inconvenience during checkout. On top of that, I was charged $64 for grooming a very small toy poodle, which felt excessive given the overall experience. What concerns me most is the well-being of my dog. I provided food and water for her while she was in their care, but when I picked her up, she appeared extremely thirsty and hungry. While I cannot say with certainty whether she was offered the food and water I provided, her condition when I picked her up raised concerns for me as a pet owner. Leaving a dog in a grooming facility for such an extended period of time comes with an expectation that their basic needs, comfort, and safety will be prioritized. I value professionalism, communication, and quality care, and unfortunately this experience did not meet those expectations. I would appreciate being contacted by management to discuss these concerns and provide some clarity regarding Alayna's care throughout the day. Management may contact me directly at (870) 315-1708.

I've taken my two dogs here several times and always gave clear grooming instructions, but the…read moreresults were sloppy and uneven -- my dogs looked poorly groomed and uncomfortable. Staff was unfriendly and dismissive when I gave feedback. The service is overpriced for the quality. They was very great few years ago. I'm Very disappointed and won't be coming back.

Great customer service. Plenty of toys and food options. The self grooming section is clean and…read morefully stocked. I enjoy coming here and so does my dog.

Love this place! Extremely knowledgeable and helpful staff and the pup loves visiting too! Lots of…read morespecialty products as well and they remember your orders by your phone number!

Cute lil pet wash! We just saw it from afar and wanted to check it out. We haven't tried it yet,…read morebut convenient. $15 for 20min. Shampoo Conditioner Blow Dryer

I've been using Happy Days for at least 10 years. Always on time and always do a great job. When…read moreI take my dogs they can't wait to go in and go back to grooming stations. That's the true test. If your dog is anxious or scared if your groomer, they probably shouldn't go there. Happy Days is the best.

Had our Springer Spaniel groomed here today and was pleased with the result. We spoke with the…read moregroomer about what we wanted and she delivered. The fee was $65 for a basic puppy cut, excluding head, ears and tail, but included a cute little cloth scarf. Although this seems a bit high, I'm not sure what the going rate is. They were friendly and caring when I called for appointment and worked me in early due to a cancellation. We plan to return on an as needed basis.