Our washering mach would not release the door. called Forest Appliance Repair and they came out…read morethe next day. Fantastic repairman got it working and explained what happened and how he fixed it. I would easily recommend them

I don't know where to start. Everything about this Crandon business is almost unbelievably and…read moreoutstandingly good. First, in early November 2023, when we had a problem with our washer at my family's cottage nearby, Cody came out to repair it. We had the same problem with that washer in mid-July of this year and determined that we didn't want to have it fixed again, only to have the same problem possibly happen again in another year. I decided to see what Forest TV had in stock and what their prices were, having decided not to buy again from the well-known regional appliance and hardware store in Rhinelander. I also remembered what several of our friends had said about Forest servicing what they sell and how kind and helpful the staff is there. We were in a time crunch because we had to leave town within 6 days. When I called Forest TV on a Saturday morning and told Gabriel about our need for a new washer very soon, he said he'd wait for us to come into the store: they were short-staffed and he'd have to leave to make a service call. When we arrived, Gabriel showed us several washers and, when we asked, gave us his recommendation based on our needs. I was very pleasantly surprised to see that their prices were less than that Rhinelander store. Gabriel even went way "above and beyond" his position and squeezed us in for an installation 3 days later, on the next Tuesday. He and Cody delivered and installed the new washer and took away the old one, all with the most helpful and friendly demeanor. When a friend needed a new refrigerator, I went with her to Forest TV to pick out her new one. As always, the staff there treated her with kindness, an experienced level of knowledge, and friendliness. Just like their website reads, Forest TV has a small-town store with "big box" prices. I was thrilled to find such a caring, reasonably-priced, helpful store in a small town - they treat customers like friends, like family. You will almost never see this kind of treatment in a big metropolitan area. From now on, Forest TV & Appliance is our appliance store. Thank you all for your knowledge, help, and kindness.

I needed the electric start fixed on the snowblower, it had quit working in Jan 2015…read more Used their pick-up/return service and the fall tune up which was a reasonable charge. Explained about the electric start, expected additional repair charges, but it was fixed at no additional cost! When the first snowfall happenned I doubted it would work right, but it started like brand new!! Had the best possible experience with their service!!!!

We will never buy anything from again. We bought a hood. When we picked it up the salesman put…read morethe range hood in the backseat of the truck without us seeing it. The smashed and the hood was dented. I wanted a new one ordered and delivered. They would not deliver it or compensate us for waiting for the new one. about making a sale than their customers.

I bought a LG range in Dec 2023 along with…read more the extended warranty. One evening we heard a loud crash coming from the kitchen. The stove was cold, not being used. I called Furniture and Appliance Mart in Rhinelander, were I bought the range, reporting that the glass in the front of the oven door shattered. They told me they would send the claim to the service department. After about a month I called about the claim as they told me to do. At that time the service department told me the shattered glass was not covered, even though the factory and extended warranty were in place. No one could be bothered to advise me about this, even though we didn' t have a range. I then went in to speak with the store manager and he told me he would forward my claim to the service department.because the store did not handle warranty work. I didn't hear from the servise department so I called them. They told me the shattered glass was not covered and I would need to call LG service department. I couldn't believe how I was being jerked around. I called LG and finally got some help. They are going to send a repair tech to my house to fix the range. All this took severAl months plus many hours on the phone to do the work that the store or the service department should have done. I moved to Rhinelander about 4 years ago. Since that time I spent several thousand dollars on furniture and appliances from this store. I would have thought I would have received some servise when it was necessary. I received nothing from the store and that's exactly what they will receive from me in the future! I will never buy anything from Furniture and Appliance Mart again.

From the owner: Furniture & ApplianceMart Rhinelander is the Furniture, Mattress, and Appliance shopping…read moredestination of the Northwoods. Customers travel from all over the state (and beyond) to shop at this incredible store. Our larger than one-acre showroom features the largest selection of home furnishings at the guaranteed lowest price. You'll love the diverse array of styles you can find all under one roof.

Great customer service from the start. Fast delivery and very accommodating. I would highly…read morerecommend them! Thank you Lori

DON'T CALL FOR ANY REASON!!! We are a Nonprofit Organization…read morewho Provides Service Animals to Veterans and We were Donated a set of Pet Machines By Alliance Laundry Systems/ Speed Queen Corporation. Went here to get help with a Warranty Issue which is 10 years... Because we didn't buy it from them they won't repair it and Have the "Right" to refuse help to People needing help, with Warranties. Upon leaving their store I told them I was gonna F@$! Them Up Online and that's why I am Here, they are Scam artists and Have ruined a Good Family name , these guys are Matsons not Heins... Nothing but First Rate Crooks in my opinion. 0

bought new recliner sofa, but my complaint is with removal of my old sofa which removal of was on…read morethe bill of sale. The delivery people damaged both my wall and the old sofa. Which was only 6 years old and in great shape. Senzigs refuses to do anything about either one. Kept getting the runaround for 2 weeks. Bought other furniture from Senzigs, that has come to an end. Will drive the 40 miles to Green Bay or Appleton.

I live in Oshkosh, have mobility issues. Needed a new lift recliner. I had noticed the commercial,…read moreand free delivery. Called store and spoke with Warren. He addressed my need picked a suitable chair. So I purchased it trusting his judgement. Delivered yesterday I am so pleased. Great service, wonderful price, FREE delivery,and was a great experience. Recommend them 100%!!

They take care of my current equipment and also offer new appliances. Great neighborly service in…read morethe shop and in home repairs.

Was very friendly and prompt. Came over the same day and fixed the problem. Was knowledgeable and…read morehelpful.

Excellent used gas clothes dryer and pre-owned Whirlpool dryer bying experience from end to end…read more The business owner, Mr. Robinson, is a fair, above-and-beyond kind of proprietor who backs the products he sells and provide prompt response with any concerns. Bargain prices, fair deals, and problems solved without a fuss. Just picked up a much-needed Whirlpool Gas Dryer at an excellent price and am currently using it to my relief and satisfaction. Thank you Eternal Buy & Sell of Steven's Point, Wisconsin! HIGHLY RECOMMENDED!

From the owner: Eternal Buy and Sell appliances specialize in providing affordable pre-owned major appliances for…read moreStevens Point and surrounding areas. We provide delivery and installation for very affordable fees.

We bought a fridge at Jensen Akins. Everyone was very helpful. Outstanding low pressure sales team…read moreand very well versed on all of the different brands. This is the kind of professional and personalized service that makes us want to support local stores over the big box brands. They will even deliver and haul the old one away! When we need another appliance we are definitely coming back.

Our refrigerator/freezer developed a leak from the freezer into the refrigerator. We bought the…read moreappliance from Jensen-Aikins years ago. The 2 technicians were here as planned, fixed the problem in very short time and left. We couldn't be happier with the guys or the store

love my new freezer, great service, free delivery, may be looking for another appliance soon, will…read moredefiantly go to them first!

Very helpful and Knowledgeable! Offered to order the models i had found online but then offered…read moretheir advice on which models they have customers having the best luck with as well and let me choose. I bought my whole house worth of appliances there (some I had previously picked and some they suggested) and with the free installation they beat the department store prices by hundreds. Very Highly Recommended!

Several years ago, after working for a major corporate repair service for many years, Tom started…read morehis own independent appliance repair service in our area. Since (as we found out) the sole appliance store in our town only services appliances bought from their store, we were referred to Tom -- who promptly returned our call and scheduled a visit to repair our dryer. While he was repairing our dryer I inquired whether he worked on stoves too (as the igniter on my gas oven was failing). He said, "Yes, I do," and he was willing to take a look at it after he finished the dryer. It turns out he had a new igniter on his truck and ten minutes later our oven was up and running again. Tom apologized that the bill would be higher than he quoted because of the extra work -- but no problem for us -- the oven and dryer were fixed and the price was fair and worth every penny. Fast forward two weeks -- the dryer starts acting up again. So we called Tom and again he promptly scheduled an appointment. It turns our that the new part he installed had failed. So he replaced it -- at no charge -- because it was clearly under warranty. Hopefully everything will keep running for a long time. But if something happens -- we'll be calling Tom again -- and we highly recommend him for your appliance repairs.

Great job on the repair. Diagnosed quickly and fixed fast. Will use them in he future.read more