Our washering mach would not release the door. called Forest Appliance Repair and they came out…read morethe next day. Fantastic repairman got it working and explained what happened and how he fixed it. I would easily recommend them

I don't know where to start. Everything about this Crandon business is almost unbelievably and…read moreoutstandingly good. First, in early November 2023, when we had a problem with our washer at my family's cottage nearby, Cody came out to repair it. We had the same problem with that washer in mid-July of this year and determined that we didn't want to have it fixed again, only to have the same problem possibly happen again in another year. I decided to see what Forest TV had in stock and what their prices were, having decided not to buy again from the well-known regional appliance and hardware store in Rhinelander. I also remembered what several of our friends had said about Forest servicing what they sell and how kind and helpful the staff is there. We were in a time crunch because we had to leave town within 6 days. When I called Forest TV on a Saturday morning and told Gabriel about our need for a new washer very soon, he said he'd wait for us to come into the store: they were short-staffed and he'd have to leave to make a service call. When we arrived, Gabriel showed us several washers and, when we asked, gave us his recommendation based on our needs. I was very pleasantly surprised to see that their prices were less than that Rhinelander store. Gabriel even went way "above and beyond" his position and squeezed us in for an installation 3 days later, on the next Tuesday. He and Cody delivered and installed the new washer and took away the old one, all with the most helpful and friendly demeanor. When a friend needed a new refrigerator, I went with her to Forest TV to pick out her new one. As always, the staff there treated her with kindness, an experienced level of knowledge, and friendliness. Just like their website reads, Forest TV has a small-town store with "big box" prices. I was thrilled to find such a caring, reasonably-priced, helpful store in a small town - they treat customers like friends, like family. You will almost never see this kind of treatment in a big metropolitan area. From now on, Forest TV & Appliance is our appliance store. Thank you all for your knowledge, help, and kindness.

We recently purchased new kitchen appliances. Gas range,dishwasher,microwave and refrigerator. The…read moresalesman, Joe, was very knowledgeable and kept us informed on time it would arrive and delivery set ups. The plumber, Brent, installed the dishwasher and microwave. Did an excellent job. The delivery guys who delivered, set up, and took away the old appliances were very professional and courteous. I would highly recommend everyone at Grebe's! The price was very competitive with other stores that handled the same brand.

Hello As much as I…read moretry to support local and small businesses, it is difficult to do so when customer service contacts make it a disappointing experience. When trying to pick up some ordered parts, the counter person did no favors to support my returning to your store. I would much rather use the internet for replacement parts or seek other businesses for my future implement needs. With regrets... Dan K

I bought a LG range in Dec 2023 along with…read more the extended warranty. One evening we heard a loud crash coming from the kitchen. The stove was cold, not being used. I called Furniture and Appliance Mart in Rhinelander, were I bought the range, reporting that the glass in the front of the oven door shattered. They told me they would send the claim to the service department. After about a month I called about the claim as they told me to do. At that time the service department told me the shattered glass was not covered, even though the factory and extended warranty were in place. No one could be bothered to advise me about this, even though we didn' t have a range. I then went in to speak with the store manager and he told me he would forward my claim to the service department.because the store did not handle warranty work. I didn't hear from the servise department so I called them. They told me the shattered glass was not covered and I would need to call LG service department. I couldn't believe how I was being jerked around. I called LG and finally got some help. They are going to send a repair tech to my house to fix the range. All this took severAl months plus many hours on the phone to do the work that the store or the service department should have done. I moved to Rhinelander about 4 years ago. Since that time I spent several thousand dollars on furniture and appliances from this store. I would have thought I would have received some servise when it was necessary. I received nothing from the store and that's exactly what they will receive from me in the future! I will never buy anything from Furniture and Appliance Mart again.

Great customer service from the start. Fast delivery and very accommodating. I would highly…read morerecommend them! Thank you Lori

DON'T CALL FOR ANY REASON!!! We are a Nonprofit Organization…read morewho Provides Service Animals to Veterans and We were Donated a set of Pet Machines By Alliance Laundry Systems/ Speed Queen Corporation. Went here to get help with a Warranty Issue which is 10 years... Because we didn't buy it from them they won't repair it and Have the "Right" to refuse help to People needing help, with Warranties. Upon leaving their store I told them I was gonna F@$! Them Up Online and that's why I am Here, they are Scam artists and Have ruined a Good Family name , these guys are Matsons not Heins... Nothing but First Rate Crooks in my opinion. 0

bought new recliner sofa, but my complaint is with removal of my old sofa which removal of was on…read morethe bill of sale. The delivery people damaged both my wall and the old sofa. Which was only 6 years old and in great shape. Senzigs refuses to do anything about either one. Kept getting the runaround for 2 weeks. Bought other furniture from Senzigs, that has come to an end. Will drive the 40 miles to Green Bay or Appleton.

I live in Oshkosh, have mobility issues. Needed a new lift recliner. I had noticed the commercial,…read moreand free delivery. Called store and spoke with Warren. He addressed my need picked a suitable chair. So I purchased it trusting his judgement. Delivered yesterday I am so pleased. Great service, wonderful price, FREE delivery,and was a great experience. Recommend them 100%!!

Very knowledgeable staff and excellent service. Prices are competitive to elsewhere but other…read moreplaces don't have the service you get w Mathu's.

The whole thing was great. They came out 2 days after I contacted them. They had the part needed…read moreand installed it. I am very pleased with service I received. The price was also quite reasonable. They have fixed small motors for us in the past, so I never considered them for appliances. Great job and very professional.

We bought a fridge at Jensen Akins. Everyone was very helpful. Outstanding low pressure sales team…read moreand very well versed on all of the different brands. This is the kind of professional and personalized service that makes us want to support local stores over the big box brands. They will even deliver and haul the old one away! When we need another appliance we are definitely coming back.

Our refrigerator/freezer developed a leak from the freezer into the refrigerator. We bought the…read moreappliance from Jensen-Aikins years ago. The 2 technicians were here as planned, fixed the problem in very short time and left. We couldn't be happier with the guys or the store

love my new freezer, great service, free delivery, may be looking for another appliance soon, will…read moredefiantly go to them first!

Very helpful and Knowledgeable! Offered to order the models i had found online but then offered…read moretheir advice on which models they have customers having the best luck with as well and let me choose. I bought my whole house worth of appliances there (some I had previously picked and some they suggested) and with the free installation they beat the department store prices by hundreds. Very Highly Recommended!