NOW LOCATED AT 24 MILL ST, ARLINGTON. Called on Friday, Oct 27 because of 3 panes of glass broken while window glazing. The owner fit me in and cut the glass no problem. However a snag developed, turns out our tape measure did not measure the glass correctly (Big difference between a general construction measuring tape that does not need to be so accurate, and others) ........see next paragraph.... Called Saturday and explained the problem with glass being off with the measurements, was helped that morning, found out it was my tape measure that was off, no problem slightly trimming the glass to what was needed. EXCELLENT CUSTOMER SERVICE!!!! read more

Brought our screens & storm windows here for repairs. Some needed new screens, some new latches. Tommy did an awesome job and the turnover was fast! I highly recommend them!! read more

I had a small project which required specialized cutting of plexiglass. I tried Home Depot and Lowe's but they couldn't do the specialized cutting. Then I contacted other glass and window companies but my project was too small. Thank goodness I found Arlington Glass & Mirror. Tom was great and very helpful - with his assistance the project was complete and done well in a few days. He also charged me less than the quote - which I was pleased about. I highly recommend Tom for your glass needs. One more note - there are several businesses at the same address, so you need to go straight ahead down the driveway and Arlington Glass will be on the left! read more

I had a window pane in my garage that got smashed by a soccer ball. Called Arlington Glass and arranged with Tommy that I'd leave the garage unlocked and he could come by and give me a quote - he did just that, and a few days later we arranged for him to come fix it. Friendly guy, reasonable price (I guess? I don't know much about glass). No complaints. read more

I had a broken pane and called around several places for quotes. Tommy at Arlington Glass, Mirror and Screen was very responsive. He told me that a previous quote I was given by another glass company was too much. He came to my apartment in Waltham, MA and removed the window in the morning and returned in the early afternoon with the new window replacement. He needed to fix the rope pulley system, too. When I tried to tip him a twenty, he refused the tip and told me that he had quoted me that price and didn't want anymore. In the end, I saved 45 dollars and got an honest man to provide excellent service. read more

Stuck in traffic at his Closing time. He told me not to hurry and that he would wait. Once I arrived - he fixed my screen door while I waited. Outstanding service. read more

Yesterday I called Arlington Glass and Mirror and left a message. The owner (Tommy) called my back within an hour. He was polite and told me he could replace the table top I broke, and he needed a few days to complete the job. He got it done the next day. The quality of the glass and finishing he did on the edge was all perfect. He's old school, so he accepts cash and not checks. It's great to deal with a guy like Tommy. Thanks so much!! read more

Did a great job for me. Price was better than 3 others and he came down and put the glass in instead of others having me bring the windows in ... only to be charged more. read more

Tommy, the current owner of Arlington Glass is a stand up guy who WILL get the job done for you. I had contacted several glass companies who were either booked so far out or wanted significant deposits for long waits on install. Seems this business is small and overwhelmed. Tommy was communicative, clear and kept his promise about when he could do the work. His price was more than fair and the quality of his work seemed quite reasonable. Waiting for one of the larger or more established companies to do the work was the safe bet - but Tommy showed up and got it done and done well. I recommend him. read more

Great service! We had a broken window pane that was letting in cold air. I reached out through yelp and got an answer within a day. He was able to fit me in between other appointments later that week, and got the panes fixed and back in the same afternoon! read more

Tommy was fantastic!! He responded very quickly & did an amazing job- replacing a glass window pane on an old door that went outside. It is winter & he came in no time at all & fixed it! Thank you! Highly recommend him. read more

Great experience working with the owner. He explained what to expect, thickness of the mirror etc. A good experience all around. And, he's close by so when I need mirrors, he can do the work. The only helpful comment for his business is to have a sign on the street that indicates where his business is located on that street. I know where they are located but no one else will be able to find his business if they don't see a sign directing them to make a left or right into a parking lot. read more

Highly recommended. Tom is great - clearly knows his trade well. Nice guy. Reasonable prices (to fix my car's rearview mirror, which fell off). Said several times if any problem with the work to come back. When I was there another customer was picking up a piece of glass he custom cut for a bureau - so he does that kind of work too. (She was very happy with the work.) It is a one man business, so you might have to leave a message - i.e., he might not be there if you just show up without calling first. He does answer the phone very quickly if he's there (no secretary or other staff), and returns calls. read more

I broke my front door window on one of the coldest nights of the year. Tom responded really quickly and was able to come out the next day and replace the window. Installation was really fast and easy, and I really appreciated him squeezing me into a busy day. Very reasonable price, I would definitely recommend him for any window repairs! read more

Best glass guy I have ever dealt with. He was able to cut a replacement piece of glass for me within 15 minutes while I waited. Found my new glass / screen guy. read more

My family and I have been going to this business for windshields and rearview mirrors for decades. This proprietor knows what he is doing and is very detailed in his work. read more

I own a salon in the area and built a shelving unit that requires several glass shelves. Tom was so great. He was prompt, attentive, easy to work with. He was thoughtful about my project and offered solutions. He came back multiple times and was very professional and pleasant. The project cane out beautifully. Tom really went above and beyond and was very reasonable. I would highly recommend Arlington Glass. read more

Reliable, very responsive, very prompt service and excellent work at very reasonable prices! Tommy is so personable that he's always a pleasure to see, and he's so knowledgeable! He's done different kinds of glass work and glass repairs for me, including custom-matched beveled glass, and his results are always impressive! He's been doing glass work forever and knows everything there is to know about glass! I highly recommend Tommy at Arlington Glass! read more

I was satisfied with the service a few months back when they repaired our broken window. Then the window cracked a few months after they fixed it due to an internal flaw. I called to ask about repairing it again. (It took several tries over a week to reach him - no answer and no voice mail.) He initially denied that it could have been related to the work he did and then rushed me off the phone saying that he would see if he could find me in his records and get back to me without even asking for my name. I get it - business owners can't always eat the cost of re-repairing things that break for no reason - but he didn't even offer to negotiate or to make an appointment to fix it again at full cost. Just brushed off my call as fast as possible. read more

My window glass seal in one of my bedrooms had gone bad. Tommy responded back with the best quote in the area. He came out took measurements and returned a week later with a brand new glass. Installation took about 15 mins using the existing frame. If I have anymore window issues I know who to call! read more

Tom and all his predecessors before are the nicest guys to deal with. They cut glass for me on the spot and were very precise. I wouldnt go to any other place for glass but this one. Its worth the 15 mile trip for me! read more

I needed a shattered glass door replaced recently. Tommy got back to me quickly and made the door good as new for a fair price. Highly recommended!! read more