Steven was excellent! He communicated, answered all my questions, and fixed my refrigerator…read more Geek Squad said my refrigerator was possibly done and they were not certified to touch it further....after I paid $139 for the 10 min visit. Wrong! Steven fixed it.

We had a good experience with this company today. Our dishwasher stopped working and they came out…read moresame day - unfortunately the replacement parts were a similar price to replacing the whole dishwasher so we decided to move forward with getting a new dishwasher instead but I thought the service was communicative, and punctual and I would use them again.

Answered my questions promptly & provided an approximate quote, which several other businesses…read morewouldn't do. Communication was excellent. He showed up on time & clearly explained what was needed...Then did a timely repair which was exactly the price of the quote he'd given me. What a pleasure to do business with such a competent and professional individual. Thank you, Oscar! I wholeheartedly recommend your business.

I message Oscar's Washer and Dryer on a Sunday, he was able to come out on Tuesday. He was on time…read more My dryer wasn't heating up. A part just needed to be replaced. Withing an hour he was done. Also, helped clean the lint out as well. This is our second time calling Oscar and we will definitely call again in the future! Thank you!!!

After receiving prompt responses to my inquiry through Yelp, Adam came to my home for a free and…read morevery thorough consultation and estimate. Based on the helpful information he provided, I decided to look for a different kitchen range. I truly appreciated his assistance, as I did not want to purchase such a large appliance--literally--and later regret my decision. I will definitely hire Fast Seven Appliance Repair once I am ready.

This company was awesome! I had an issue with my air conditioner and my thermostat in the evening…read moreand they responded to my later night message and were able to give me a time for the very next day! Clear communication (the only one that offered a free and true to their word in a reasonable time window frame). Nick was very polite (even took off his shoes to come in without me evening asking), listened to the problem, was willing to test various theories, and fixed the issue. I also found out he was Ukrainian so it was great to support someone who has been through a lot recently.

We had a drain issue with our LG washer. Kate was very professional and followed up with us…read moreregarding our appointment. Nico arrived on time and quickly accessed the issue. He ordered a new part and returned a couple a days later with the new drain pump. He was polite, professional and friendly. Interestingly, after he left the washer was still not working properly. He returned immediately and addressed a minor problem and the washer worked. Nico even followed up later that afternoon to double check the washer was working properly. The repair was moderately priced and I will call again to have my dryer vacuumed and cleaned.

Very dishonest technician - Niko - recommending $350 of work on dishwasher that did not need to be…read moredone. He came to my tenant's condo in Gardena and stated my almost brand new dishwasher will cost $350 parts & labor to replace the drain pump parts and labor after a 5 minute evaluation. (They did not know the dishwasher was almost brand new) They called to get my authorization to pay, and I declined to have the work done. They stated I need to pay the $69 visit fee only. Later I get a call from Kate, the dispatcher, stating I now need to pay $199 for cleaning fee. However, I stated I never authorized any additional services. They fixed the problem within 15 minutes for the total visit. There were small pieces of plastic there that needed to be cleaned out and the dishwasher is working fine. I guess I didn't need the drain pump to be replaced for $350 after all. When I called to complain, they agreed to take the additional cleaning fee and charge the visit fee only. They subsequently called to apologize and waive my visit fee of $69.

I NEVER leave reviews but I just had to! I reached out to…read morethis place due to having some appliance issues in my home, and I have to say that they were amazing to work with!! Off the bat from the second Kylee answered the phone. She was beyond helpful, kind, and really knew her stuff!! She got me an appointment and timeslot exactly for the time that I needed, and everything went so smoothly. Couldn't recommend this place enough, and they really gotta give that girl Kylee extra praise because she is a phenomenal Employee and made my interaction so effortless!

"Hopefully third time is the charm. First time they replaced the fridge's compressor, a few months…read morelater all the Freon leaked out, and then again a few months after that. It did take multiple calls and appointments, but eventually they came out and fixed the second leak. Thankfully the 2nd and third service call were done under their warranty."

Amazing service . They were quick to answer and send someone to diagnostic . Within a few days my…read morerefrigerator was working again . I definitely recommend .

I absolutely love this company. Best service across the board…read more They have repaired a dryer for me and also my fridge and both times it was fast, very affordable, and everyone involved was super kind and extremely professional.

I called because my side by side Frigidaire stopped working and was told to unplug it for 24hrs…read morewith the doors open and lo and behold it works like new now. I just want to say the gentleman I spoke to could've said I needed a repair but was so honest and helpful that I had to leave a review. If I ever have any issues I know who to contact. Thank you sir!!

Excellence appliance repair service! The technician was professional, knowledgeable, friendly and…read morearrived on time. The pricing was fair and I really appreciate the great costumer service. I highly recommend this company to anyone in need of appliance repairs!!

After some difficulty- I got in touch with Profix. My situation was a bit unique. The control…read moreboard of Viking Oven broke (If you are reading this- do not consider buying a Viking Oven ever. This is the second time the control board on our oven has blown in 3 years and this is after the oven arrived dead on arrival. Our VIking fridge has broken twice and been replaced as well) and I needed ProFix's help to 1) determine if the part was under warranty and 2) how much the labor was to fix it. If you have Viking appliance and need help under Warranty in the LA area- ProFix is the only vendor available (although I was told one in OC might come up too). I was honestly pretty frustrated with ProFix because I had a picture of the broken part and it was clear what was wrong and what needed to be fixed. Yet, ProFix refused to tell me over the phone how much to install a new control board without paying them $50 for a phone diagnosis or $100 for an in person visit. I agreed to have the tech come who arrived- took one look at my picture (without even looking at the oven) and agreed with my assessment that the control board needed to be replaced. They also told me that the part was not under warranty (I originally thought the control board was under the 5 year extended warranty) which is was not. Profix did send me a full written estimate which was helpful. They assured me that their cost to replace the part would be competitive- which to be fair it was- $900 all in. However, I found another vendor who would do it for $800 and another that would do it for $875. These competitive quotes came from licenses appliance repair businesses (not handy men). Also of note- the other Vendors provided a quote just via my picture and description. What I liked about some of the ProFix alternatives was that they were willing to give me advice on how to fix my oven cheaper- even if that meant not paying them. One vendor which I liked showed me how easy it was to remove the control panel and replace it myself once I told him I was comfortable with simple DIY. Profix was honestly not interested in providing this advice at all even when i asked them. In fact, the tech, who was very friendly basically told me I'd be foolish to attempt to fix such an expensive oven on own even after I told him that I do small jobs on my Jeep and motorcycle which both cost more than the Oven. The ProFix repair person also told me no one fixed broken control boards anymore (people only replaced them)- which a simple google search showed not to be true. This just disappointed me because after spending $100 on Profix's evaluation I was hoping for them to give me some options other than just having them order a replacement and install for $900. In the end- I have decided to send my broken control board (which I removed myself) to a shop that fixes them for $150 (+ $18 shipping) and then attempt to re-install it myself. Im not sure if this will work (fingers crossed) but if it doesn't- I'll ask for help.

A little update 6 months later.... The AGA died today…read more That's 6-months after the initial service. I am lucky it's not the fall when we have family over for big dinners, etc. I am hoping that in such a short time that Profix will make good on this and see why the new parts have failed. I am not deducting any stars at this point, but I will be seeing how this issue is handled. Hoping for the best as I spent a LOT of money on repairs this past December. I will update my update soon...

I have hired Ben for several jobs over the past few years, and I have been exceptionally happy with…read morehis service every time. He is extremely responsive, often responding to messages within minutes, and he always takes the time to explain the available options clearly. For example, he helps me understand whether a quick repair makes sense or whether replacing an appliance would be the better long-term choice. He also recommends specific brands and models, points out warning signs to watch for, and researches the exact parts needed for different appliance models. I especially appreciate his patience, his thorough explanations, and the way he teaches me during each visit. His pricing is very reasonable, and he is always upfront about costs. Without a doubt, Ben is the best professional I have had work in my home since I purchased it about six years ago. I wish I could find more professionals with his same level of service! (He has helped with my refrigerator, dishwasher, oven, clothes dryer, and washing machine.)

My Bosch diswashwasher stopped working and I was able to make an appointment with Ben the following…read moreday. He was able to quickly identify the problem and set about fixing it, explaining what he was doing along the way . He also noticed a potential problem with a kinked hose and clamp which he also fixed. Ben was efficient, professional and knowledgeable. I would definitely call him for any appliance repairs I need.