After receiving prompt responses to my inquiry through Yelp, Adam came to my home for a free and…read morevery thorough consultation and estimate. Based on the helpful information he provided, I decided to look for a different kitchen range. I truly appreciated his assistance, as I did not want to purchase such a large appliance--literally--and later regret my decision. I will definitely hire Fast Seven Appliance Repair once I am ready.

This company was awesome! I had an issue with my air conditioner and my thermostat in the evening…read moreand they responded to my later night message and were able to give me a time for the very next day! Clear communication (the only one that offered a free and true to their word in a reasonable time window frame). Nick was very polite (even took off his shoes to come in without me evening asking), listened to the problem, was willing to test various theories, and fixed the issue. I also found out he was Ukrainian so it was great to support someone who has been through a lot recently.

My fridge stopped working, and Armen came to diagnose the issue. He told me that no parts needed to…read morebe replaced and that maintenance would be enough. He fixed it right away. He was very kind and worked carefully and professionally. I will definitely use this company again if any of my appliances break down. Thank you, Armen!

My bosch dishwasher decided to stop working mid-cycle and after some basic troubleshooting, I…read morerealized I had no idea what i was doing. Pure Appliance Repair to the rescue! They were able to send someone out that afternoon. Armen was great -- he was patient and checked a bunch of things. Unfortunately it turned out to be the control board. He took it out, cleaned it, and found the issue with the board. To save me some money and time, he attempted to repair the board directly, busting out his soldering iron and components. Unfortunately it didnt work. He ended up ordering the part for me, even finding a vendor with the lowest price and kept me up-to-date on when he'd be receiving it. He was able to come back the next week and put in the new board in a few minutes. He tested it, and everything looked good! I no longer have a sink full of dishes to do by hand!

I have hired Ben for several jobs over the past few years, and I have been exceptionally happy with…read morehis service every time. He is extremely responsive, often responding to messages within minutes, and he always takes the time to explain the available options clearly. For example, he helps me understand whether a quick repair makes sense or whether replacing an appliance would be the better long-term choice. He also recommends specific brands and models, points out warning signs to watch for, and researches the exact parts needed for different appliance models. I especially appreciate his patience, his thorough explanations, and the way he teaches me during each visit. His pricing is very reasonable, and he is always upfront about costs. Without a doubt, Ben is the best professional I have had work in my home since I purchased it about six years ago. I wish I could find more professionals with his same level of service! (He has helped with my refrigerator, dishwasher, oven, clothes dryer, and washing machine.)

My Bosch diswashwasher stopped working and I was able to make an appointment with Ben the following…read moreday. He was able to quickly identify the problem and set about fixing it, explaining what he was doing along the way . He also noticed a potential problem with a kinked hose and clamp which he also fixed. Ben was efficient, professional and knowledgeable. I would definitely call him for any appliance repairs I need.

Our KitchenAid refrigerator suddenly started freezing everything in the fresh food section. Milk,…read morevegetables, even things on the middle shelves were partially frozen, no matter where we set the temperature. I was expecting this to turn into a control board replacement, but Oleg tested the refrigerator and found that the problem was related to the temperature control system. He was able to fix the actual issue without replacing a bunch of expensive parts. The total came out noticeably lower than what I had expected for a refrigerator repair. He also showed us where to keep certain foods so we wouldn't block the airflow going forward. It's been maintaining the correct temperature since.

Needed someone to look at our Samsung dryer in Lomita after it suddenly stopped producing heat…read more Scheduling was easy, the technician showed up during the promised window and was able to diagnose and repair it during the same visit. He ran the dryer afterward to make sure everything was heating properly. Straightforward service and no wasted time.

Serg did a great job. He worked quickly, efficiently, and he had parts on hand that allowed us to…read moreget the job done on the spot. Every other repairman that came for other jobs had to order parts. I had to wait weeks for them to come in... it wasn't worth it. Watching him work to solve the problems was cool, since I have been fixing the machine myself. When the problems that came up that I couldn't fix, I was able to see that he had skill sets that you get from good training and experience.

Our washer stopped working halfway through a blanket wash and was full of water and wouldn't drain…read moreand not move. I sent out a Yelp job request and Professional Appliance Repair were the first ones to respond! They were able to come the next day and Serg did the job under an hour. He replaced our drain pump and the cleaned the water hose for the washing machine so now the water flow is even better!! I don't regret having them come help us out. Total cost was $420.

Nick and Yuri were very responsive and their pricing for fixing my leaking dishwasher was fair…read more Yuri was polite and friendly, and while the repair ended up needing multiple trips (NOT their fault -- the odd parts had to be ordered and shipped), they still got it done quickly. I really appreciated that Yuri took the time to show me videos of the parts that weren't working, both before and after the repair. I would recommend them to anyone seeking appliance repair and will call them again in the future for my own needs.

This is turning into a public service announcement. I have no idea what these people are thinking,…read morebut now it's getting creepy. After I updated my earlier review (please see below if you're interested) I got a phone message from Nick asking me to call them so they could talk to me ... about what? You've already caused a problem and I stated why what you did was problematic. That should have been the end of it. Nope. There have been multiple calls (without leaving a message) after leaving the second message and now someone has showed up at my house to talk? Way beyond appropriate. Ladies ... if you live alone or will be home alone DO NOT HIRE these people! There are multiple boundary issues in my experience with them and now I'm worried I'll need to call the police out to get them to leave me alone, all because they're not happy that I chose to post calling them out for poor communication. Here is my original (and updated) review: Scheduled me for an appointment, then cancelled on me 10 minutes before the window started. Really not helpful as I could maybe have found someone else in the intervening 2 1/2 hours. Updating this after receiving a voice message from Nick who wants me to remove my review because it doesn't have anything to do with their work performance. Sorry, not going to do that. I've decided to update because the message that was left is indicative of very poor customer service/relations. First, according to Nick it's not their fault they had to cancel because they are very busy on Sundays. I don't have an issue with the cancellation but with how it was handled. And if you're so busy Sundays, then why not have your representative/phone service/AI Bot tell me that? The business chose to allow the appointment to be booked with no warning up front that it might be cancelled. 5 of the other 6 businesses I called flat out told me they had no openings. Your rep/service/bot could have done the same. Next, according to Nick it's not their fault they didn't cancel sooner because I didn't give a cell phone number so they couldn't text me. Seriously? Not everyone is glued to their cell phone and some of us live in areas where they don't work that well. Regardless of how this company performs once they get somewhere, communication is a big part of customer service. And poor communication is very relevant ... you need to be able to trust a company and it's people if they come into your home. I was displeased with being treated poorly regarding the last minute cancellation, but calling almost a week later to tell me why I should take down my review is a whole new level of irritation. Very glad they've shown their true colors so I don't make the mistake of possibly giving them a chance in the future. Updating to add a comment in reply to Stephan: Stephan, your words would carry more weight if they represented actual facts. Perhaps you just didn't bother to read what I wrote? I never said the cancellation was made during the appointment window and your time frame is flat wrong ... a call at 9:51am for a 10:00am appointment is about 10 minutes prior (as I stated on August 1) not 25 minutes before. Also, your statement about wanting to understand my concerns falls flat as I had already stated my reasons in the first update to the review on 8/1 ... but it appears that you never bothered to read it. You could have easily responded here instead of having someone make additional calls on 8/3 and 8/4 or showing up at my house on 8/7. Persistent? No, most people would say pushy at the least and highly inappropriate for the circumstances. And while you're welcome to run your business anyway you see fit, you need to understand that you were wrong multiple times in this episode, including attempting to subvert the platform by demanding that I remove the review in the first place. Saying you respect someone does not mean you do, and your actions have shown that you absolutely do not ... if you did, you'd have actually read my 8/1 update and responded here instead of continuing to harass me by phone or in person.

Absolutely five-stars for TJ Appliance Repair, especially for Nick, who came to my home on three…read moreoccasions to repair two appliances. My oven had already been worked on twice within the first year warranty, but the company that Home Depot sent was unable to fix the problem after two attempts, even though the oven was new at the time. Nick, on the other hand, diagnosed the problem and fixed it successfully on his first attempt. His work was very efficient and he could not have been more professional, courteous, or pleasant throughout the entire process. The second appliance was my washing machine, which presented a little more of a challenge because the necessary part was difficult to find, but Nick was able to locate the correct part and complete the repair really quickly. The three visits to work on both appliances included the initial evaluations, identifying and obtaining the correct parts, and completing repairs to both appliances. Considering the amount of time Nick spent working, and the fact that three separate visits were required, I found the prices to be extremely reasonable. By today's standards it's worth repeating....the prices were extremely reasonable ! I highly recommend TJ Appliance Repair, and if you have the opportunity, I would recommend asking for Nick. Excellent service and excellent results across the boards.

These guys are amazing !!!…read more I vouch for these guys fully. We had trouble with our washing machine/dryer and we called these experts to help us diagnose the problem. Nick arrived on the scene and he was a complete pro. He used his tools, did his tests, and not only explained things easily for me to understand, he told me what was wrong (which nothing was actually wrong). He was not only an honest man, but this is an honest company. The service was thorough, the value of the check was fair, and their professionalism shined through like no other. Again Tj appliance repair and nick were amazing ! Thank you for this service

Getting a second opinion probably saved us a substantial amount of money on our Sub-Zero…read more The first company told us the symptoms pointed to the main control board and gave us an estimate to replace it. Before spending that much, we decided to have someone else verify the diagnosis. Rick tested the board and connections and discovered that the board itself wasn't the problem at all. There was a loose connection causing the intermittent issue. He corrected it, tested the refrigerator and everything started operating normally. We paid for an actual repair instead of an expensive control board we didn't need. Very happy we made that second call

We needed someone who could handle both a Sub Zero fridge and a Viking range in Manhattan Beach,…read morenot every company takes on high end brands like that. Oleg from Wolf and Viking Service really knew what he was doing. He figured out the gas smell issue with the Viking pretty quickly, and also got our Sub Zero cooling properly again before we lost all the food. The parts weren't cheap, but honestly, it made way more sense than replacing those appliances. Thank you Franco and Oleg.